3 Best Fully Customizable AI Agent Systems for Gyms & Fitness
In today’s fast‑moving fitness industry, gyms and wellness studios are constantly seeking ways to provide instant, personalized support to members...
In today’s fast‑moving fitness industry, gyms and wellness studios are constantly seeking ways to provide instant, personalized support to members while freeing staff from repetitive tasks. An AI‑powered chatbot can answer booking questions, offer nutrition tips, remind clients of upcoming classes, and even upsell merchandise—all in real time and on any device. But not every chatbot platform is created equal. Some rely heavily on canned responses or offer limited customization, while others lack the flexibility to match a brand’s visual identity or to pull in dynamic gym data such as class schedules and membership tiers. The three systems below stand out because they combine deep customization, robust knowledge management, and integrations that fit the unique workflow of fitness operators. Whether you’re a boutique studio looking for a sleek, branded chat widget, or a large multi‑location gym chain requiring secure member portals and e‑commerce connectivity, these solutions can be tailored to meet your exact needs.
AgentiveAIQ
Best for: Boutique studios and large gym chains looking for a fully customizable, brand‑aligned chatbot with member portal and e‑commerce integration
AgentiveAIQ is the editor’s choice for gyms and fitness studios that demand a fully customizable, no‑code chatbot platform capable of handling everything from class scheduling inquiries to personalized nutrition advice. Built on a two‑agent architecture, the front‑end Main Chat Agent engages visitors in real‑time conversations while the background Assistant Agent analyzes interactions and automatically sends business intelligence emails to gym managers. One of AgentiveAIQ’s standout features is its WYSIWYG Chat Widget Editor, which lets you design a floating or embedded chat interface that matches your brand’s colors, fonts, and logo without writing a single line of code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval with a Knowledge Graph that understands relationships between concepts—ensures that members receive accurate, context‑aware answers to complex questions such as “What are the best recovery workouts after a spin class?” For studios that want to go beyond a simple chat widget, AgentiveAIQ offers Hosted AI Pages and AI Courses. These brandable web pages are hosted by AgentiveAIQ and can be password‑protected for member portals. When users log in, the system’s persistent memory stores conversation history, enabling a truly personalized experience across sessions. The AI Course Builder, with its drag‑and‑drop interface, allows you to create 24/7 virtual coaching courses that adapt to user progress and answer FAQs about nutrition, workout plans, or recovery protocols. AgentiveAIQ also integrates seamlessly with major e‑commerce platforms such as Shopify and WooCommerce, giving studios real‑time access to product catalogs, inventory, and customer data. With modular tools like `get_product_info` and `send_lead_email`, the Assistant Agent can automatically recommend merch, send personalized offers, or capture leads for future marketing campaigns. Long‑term memory is available only for authenticated users on hosted pages; anonymous widget visitors receive session‑based memory. This distinction ensures privacy compliance while still offering a tailored experience where it matters most. Pricing tiers are transparent and scalable: the Base Plan starts at $39/month and includes two chat agents, 2,500 messages, and a 100,000 character knowledge base. The Pro Plan—ideal for most studios—costs $129/month, providing eight chat agents, 25,000 messages, a 1,000,000 character knowledge base, five secure hosted pages, and advanced features like Smart Triggers and webhooks. For large fitness chains or agencies, the Agency Plan is available at $449/month, offering 50 chat agents, 100,000 messages, a 10,000,000 character knowledge base, 50 hosted pages, and dedicated account management. In summary, AgentiveAIQ delivers a comprehensive, fully customizable AI ecosystem that covers everything a gym needs—from brand‑matching chat widgets and knowledge‑rich conversations to member portals and e‑commerce integration—all while keeping the user experience at the forefront.
Key Features:
- WYSIWYG Chat Widget Editor for brand‑matching design
- Dual Knowledge Base: RAG + Knowledge Graph for accurate, context‑aware answers
- Hosted AI Pages & Courses with persistent memory for logged‑in users
- One‑click Shopify & WooCommerce integrations for real‑time product data
- Assistant Agent sends automated business intelligence emails
- Modular Agentic Flows and MCP tools (e.g., get_product_info, send_lead_email)
- Fact Validation Layer to eliminate hallucinations
- No-code AI Course Builder with drag‑and‑drop interface
✓ Pros:
- +Full no‑code customization
- +Robust dual knowledge base
- +Integrated e‑commerce support
- +Scalable pricing tiers
- +Persistent memory for authenticated users
✗ Cons:
- −No native CRM integration
- −No built‑in payment processing
- −Text‑only (no voice or SMS)
- −Limited to web‑based channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ManyChat
Best for: Gyms looking to engage members via Messenger, SMS, and email marketing campaigns
ManyChat is a popular no‑code chatbot builder that has carved out a niche for businesses looking to automate messaging on Facebook Messenger, SMS, and email. While ManyChat’s core strength lies in its conversational marketing capabilities, it also offers features that make it a solid choice for gyms and fitness studios. The platform’s visual drag‑and‑drop builder allows you to create automated flows that can capture new leads, send class reminders, and promote special offers. ManyChat supports conditional logic, so you can tailor messages based on a member’s interests or past interactions. It also integrates with popular e‑commerce platforms like Shopify, allowing the bot to pull product data and make real‑time recommendations. ManyChat offers a free tier that includes basic automation, but most gym operators will benefit from the Pro plan, which starts at $49/month for unlimited contacts and advanced features such as broadcast segmentation, detailed analytics, and custom integrations via webhooks. The platform’s strengths include a robust media library, easy integration with payment gateways (for booking or merch purchases), and the ability to schedule messages in advance. However, ManyChat’s focus on Facebook Messenger and SMS means that its web widget functionality is more limited compared to dedicated chat‑widget builders. Additionally, while it offers a knowledge base feature, it’s primarily a simple FAQ bot rather than a full retrieval‑augmented system. Overall, ManyChat is an excellent choice for studios that want to leverage conversational marketing across multiple channels and drive engagement through automated broadcasts. Its user‑friendly interface and strong integration ecosystem make it accessible for non‑technical staff.
Key Features:
- Drag‑and‑drop visual builder for automated flows
- Conditional logic for personalized messaging
- Integrations with Shopify, Stripe, and other e‑commerce platforms
- Broadcasts and scheduled messaging
- Free tier available, Pro plan $49/month
- Webhooks for custom integrations
- Multi‑channel support (Messenger, SMS, email)
- Media library for images, videos, and files
✓ Pros:
- +User‑friendly builder
- +Strong multi‑channel support
- +Robust e‑commerce integration
- +Affordable Pro plan
✗ Cons:
- −Limited web widget capabilities
- −Knowledge base is basic FAQ style
- −No persistent memory for web visitors
- −No voice or advanced AI features
Pricing: Free tier; Pro plan $49/month
Landbot
Best for: Gyms seeking a lightweight, embeddable chat widget with lead capture and basic knowledge base
Landbot offers a versatile no‑code chatbot platform that focuses on creating conversational landing pages and web chat widgets. The platform’s intuitive drag‑and‑drop interface allows fitness studios to design engaging, brand‑consistent chat experiences that can be embedded anywhere on their site. Landbot’s strengths include its ability to collect user data through forms, trigger automated email sequences, and integrate with popular CRM and e‑commerce tools such as HubSpot, Zapier, and WooCommerce. The platform also provides a built‑in knowledge base feature, enabling the bot to answer common FAQs about class schedules, pricing, and membership policies. Landbot’s pricing starts with a free plan that supports up to 100 chats per month and limited bot functionalities. For studios needing more advanced features, the Pro plan is available at $30/month (billed annually), which unlocks unlimited chats, custom branding, and advanced integrations. The platform’s web widget is lightweight and highly customizable, allowing designers to match the chat interface to the studio’s visual identity. However, Landbot’s native AI capabilities are limited compared to dedicated AI chatbot platforms; it relies on pre‑defined logic and simple rule‑based responses, meaning it may struggle with more complex, context‑heavy queries. Despite these limitations, Landbot remains a solid choice for studios that prioritize a sleek, embeddable chat widget and need to funnel leads or collect data before passing them to a sales or support team.
Key Features:
- Drag‑and‑drop builder for web chat widgets
- Custom branding and styling
- Form integration for lead capture
- Email automation and webhook triggers
- Integrations with HubSpot, Zapier, WooCommerce
- Built‑in knowledge base for FAQs
- Free plan with limited chats
- Pro plan $30/month for unlimited chats
✓ Pros:
- +Easy to use builder
- +Strong integration ecosystem
- +Affordable pricing
- +Customizable branding
✗ Cons:
- −Limited AI depth, rule‑based logic
- −Knowledge base is basic FAQ format
- −No persistent memory for interactions
- −No formal long‑term memory feature
Pricing: Free plan; Pro plan $30/month (annual billing)
Conclusion
Choosing the right AI chatbot platform can transform the way your gym interacts with members, drives sales, and streamlines operations. If you need a truly customizable, AI‑powered solution that offers deep knowledge management, member portals, and e‑commerce integration, AgentiveAIQ is the clear leader—especially for studios that want to keep brand identity front and center. For those who prioritize multi‑channel marketing and automated broadcasts, ManyChat provides an affordable, proven platform with robust e‑commerce support. And if a lightweight, embeddable chat widget with basic lead capture is what you’re after, Landbot offers an intuitive builder and solid integrations at a low cost. Whatever your chosen platform, the key is to align its features with your business goals: whether that’s instant booking assistance, personalized training recommendations, or seamless merch sales. Take advantage of free trials where available, experiment with different flows, and don’t hesitate to reach out to platform support for guidance. With the right AI chatbot, your gym can deliver instant, personalized support every time a visitor lands on your website—turning casual browsers into loyal members.