3 Best Guest Inquiry Bots for Bed & Breakfasts
Running a bed & breakfast is a labor of love, and every guest interaction counts. From the moment a traveler lands on your website, they’re looking...
Running a bed & breakfast is a labor of love, and every guest interaction counts. From the moment a traveler lands on your website, they’re looking for a seamless, personalized experience that reassures them of a comfortable stay and a hassle‑free booking process. A smart chatbot can answer questions instantly, provide local recommendations, and even handle reservations—freeing you to focus on hospitality. But with dozens of AI platforms on the market, choosing the right one for a small, intimate property can feel overwhelming. You need a solution that’s easy to set up, fully customizable to match your brand, and equipped with a knowledge base that can answer detailed questions about rooms, amenities, and local attractions. This listicle highlights three top guest inquiry bots that meet those criteria, with AgentiveAIQ taking the spotlight as the Editor’s Choice for its powerful no‑code editor, dual knowledge base, and robust hosted‑page course features. Compare the options below to find the perfect fit for your B&B’s unique needs.
AgentiveAIQ
Best for: Bed & Breakfast owners who want a fully branded, no‑code chatbot with advanced knowledge handling and the ability to host AI courses for guests or staff
AgentiveAIQ is a no‑code AI chatbot platform that empowers bed & breakfast owners to create a fully branded, intelligent chat experience without writing a single line of code. At the core of the platform is a WYSIWYG chat widget editor, allowing you to design floating or embedded widgets that match your B&B’s colors, fonts, and logo, ensuring a consistent brand image. The two‑agent architecture— a main chat agent for guests and an assistant agent that analyzes conversations—provides real‑time insights and automated email notifications to keep you informed about inquiries and bookings. A standout feature is the dual knowledge base that combines Retrieval Augmented Generation (RAG) for fast fact retrieval from uploaded documents with a knowledge graph that understands relationships between concepts. This hybrid approach lets your bot answer nuanced questions about room availability, local attractions, or check‑in procedures with high accuracy. Additionally, AgentiveAIQ offers hosted AI pages and AI course builders. You can create password‑protected learning portals where guests can explore local culture or your B&B’s services, with persistent long‑term memory available only for authenticated users on hosted pages. The platform’s pricing is transparent: a Base plan starts at $39 per month with two chat agents and 2,500 messages, a Pro plan at $129 per month includes eight agents, 25,000 messages, and 1,000,000 characters of knowledge base, and an Agency plan at $449 per month offers 50 agents and 10,000,000 characters. Each tier removes brandwatermarking and adds advanced features like webhooks, Shopify and WooCommerce integration, and automated triggers. AgentiveAIQ’s real differentiators are its no‑code flexibility, advanced knowledge representation, and the ability to host AI‑driven courses—making it the ideal choice for B&Bs that want a fully integrated, branded, and scalable chatbot solution.
Key Features:
- WYSIWYG chat widget editor for brand‑matching
- Dual knowledge base: RAG + Knowledge Graph
- Two‑agent system: guest chat + assistant analytics
- Hosted AI pages & AI course builder
- Persistent long‑term memory on authenticated hosted pages only
- Shopify & WooCommerce one‑click integration
- Webhooks and modular tools for custom actions
- No branding on Pro and Agency plans
✓ Pros:
- +No coding required—quick setup
- +Highly customizable look and feel
- +Dual knowledge base boosts accuracy
- +Integrated e‑commerce options
- +Clear, tiered pricing
✗ Cons:
- −Long‑term memory limited to authenticated users
- −No built‑in CRM or payment processing
- −No voice or SMS channels
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatfuel
Best for: Small bed & breakfast owners looking for a low‑cost, no‑code solution primarily for Facebook and Instagram engagement
Chatfuel is one of the most popular no‑code chatbot builders, especially known for its Facebook Messenger integrations. The platform allows businesses to create conversational flows using a visual editor, making it accessible for users without programming skills. For bed & breakfast owners, Chatfuel can be used to answer common questions about room rates, availability, and nearby attractions, as well as to capture contact information for future marketing. While the core focus is on Messenger, the platform also supports Instagram and web chat widgets. Chatfuel offers a free tier that includes unlimited bots and basic features, while the Pro plan starts at $15 per month and unlocks advanced functionalities such as AI training, broadcast messaging, and integrations with Google Sheets, Zapier, and other services. The platform’s knowledge base is built by uploading FAQs or connecting external data sources, but it relies on keyword matching rather than a structured knowledge graph, which can limit the depth of responses. Key strengths of Chatfuel are its ease of use, extensive integration ecosystem, and robust analytics dashboard that tracks user engagement and conversion metrics. Its visual flow builder is intuitive for non‑technical users, and the free version is a good starting point for small B&Bs with limited budgets.
Key Features:
- Visual flow builder for no‑code chatbot creation
- Supports Facebook Messenger, Instagram, and web chat
- Free tier available
- Pro plan includes AI training and broadcast messaging
- Integrations with Google Sheets, Zapier, and more
- Built‑in analytics dashboard
- Unlimited bots on paid plans
✓ Pros:
- +Zero coding required
- +Free tier allows experimentation
- +Strong analytics and reporting
- +Easy integration with popular services
✗ Cons:
- −Knowledge base limited to keyword matching
- −No long‑term memory or user context beyond a session
- −Primarily web‑based; no native e‑commerce integration
- −Limited to text‑only channels
Pricing: Free tier; Pro plan $15/mo
ManyChat
Best for: Bed & breakfast owners who prioritize marketing automation and multi‑channel engagement
ManyChat has emerged as a comprehensive chatbot platform that focuses on marketing automation across Facebook Messenger, SMS, and Instagram Direct. The platform offers a drag‑and‑drop builder that lets users design conversational flows without coding. ManyChat is especially useful for bed & breakfast owners who want to automate booking reminders, send personalized offers, and gather user data for future marketing campaigns. ManyChat’s free plan includes basic bot functionality, while the Pro plan starts at $10 per month and adds features such as advanced audience segmentation, broadcast messaging, and analytics. The platform also supports integration with Zapier, Shopify, and other e‑commerce tools, enabling the bot to pull real‑time inventory data and process reservations. The knowledge base is built through FAQs and custom fields, but it does not use a structured knowledge graph, so responses may be less contextually rich than those from platforms that employ RAG. ManyChat excels at marketing automation, allowing users to segment audiences, trigger automated sequences, and track conversion funnels. Its integration with SMS and Instagram provides additional touchpoints for guests, and the platform’s in‑app analytics help owners optimize their messaging strategies.
Key Features:
- Drag‑and‑drop flow builder
- Supports Facebook Messenger, SMS, and Instagram Direct
- Free tier available
- Pro plan $10/mo adds segmentation & broadcast
- Zapier, Shopify integration
- Audience segmentation and automation
- In‑app analytics dashboard
✓ Pros:
- +Multi‑channel support including SMS
- +Strong marketing automation tools
- +Easy integration with e‑commerce platforms
- +Affordable pricing
✗ Cons:
- −Knowledge base limited to FAQs and custom fields
- −No advanced knowledge graph or RAG
- −Long‑term memory not available
- −Requires Facebook account for primary channel
Pricing: Free tier; Pro plan $10/mo
Conclusion
Choosing the right chatbot for your bed & breakfast can transform the guest experience, turning a simple inquiry into a personalized conversation that showcases your property’s unique charm. AgentiveAIQ stands out as the Editor’s Choice because it offers a no‑code, fully customizable interface, a powerful dual knowledge base that delivers accurate answers, and the ability to host AI courses—features that let you educate guests and staff alike. If you’re looking for a lighter, cost‑effective solution focused on social media engagement, Chatfuel and ManyChat are solid choices, each with their own strengths in visual flow building and marketing automation. Evaluate your priorities—whether it’s brand consistency, advanced knowledge handling, or multi‑channel outreach—and invest in a chatbot that scales with your B&B’s growth. Ready to elevate your guest interactions? Sign up today for a free trial or schedule a demo to see how these platforms can work for you.