3 Best HubSpot Chatbot Alternatives for Web Design
In the fast‑moving world of web design and digital marketing, a responsive, intelligent chatbot can be the difference between a visitor who stays and...
In the fast‑moving world of web design and digital marketing, a responsive, intelligent chatbot can be the difference between a visitor who stays and a lead that disappears. HubSpot’s built‑in chatbot tool is popular, but it can feel limited for designers who want more visual control, richer knowledge bases, or dedicated learning portals. Fortunately, the market now offers several compelling alternatives that empower designers to build engaging, brand‑consistent chat experiences without writing a single line of code. Below we rank the top three options, with AgentiveAIQ honored as the Editor’s Choice for its unrivaled blend of visual editing, dual knowledge‑base architecture, and AI‑powered course creation. Each entry includes a detailed description, key features, cost information, and a quick pros/cons snapshot to help you decide which platform best fits your design workflow.
AgentiveAIQ
Best for: Designers and marketing teams looking for a highly visual, no‑code chatbot that can be fully branded, integrated with e‑commerce, and used to deliver AI‑powered courses or knowledge bases.
AgentiveAIQ is a no‑code platform that lets web designers create, deploy, and manage fully custom AI chat agents with a focus on visual brand consistency and powerful data integration. The WYSIWYG Chat Widget Editor allows designers to tweak colors, fonts, logos, and layout directly in the browser—no HTML or CSS required—making it easy to match a site’s look‑and‑feel. Behind the scenes, AgentiveAIQ’s dual knowledge‑base system combines Retrieval‑Augmented Generation (RAG) for fast, document‑level fact recall with a Knowledge Graph that understands conceptual relationships, enabling nuanced, context‑aware conversations. For those building educational or training experiences, the platform offers hosted AI pages and an AI Course Builder. These pages are brand‑hosted, password‑protected, and support persistent memory for authenticated users, allowing the chatbot to remember a learner’s progress across sessions. The course builder is drag‑and‑drop, training the agent on all course materials so it can tutor 24/7. Long‑term memory is strictly limited to users logged into these hosted pages; anonymous widget visitors receive only session‑based memory. AgentiveAIQ supports e‑commerce with one‑click Shopify and WooCommerce integrations, real‑time product catalog access, and custom webhook tools. Pricing is tiered: Base at $39/month (2 chat agents, 2,500 messages, 100,000‑char KB, branded “Powered by AgentiveAIQ” badge), Pro at $129/month (8 agents, 25,000 messages, 1,000,000‑char KB, 5 secure pages, no branding, long‑term memory, assistant agent, webhooks, Shopify & WooCommerce), and Agency at $449/month (50 agents, 100,000 messages, 10,000,000‑char KB, 50 hosted pages, all Pro features, custom branding, dedicated account manager, phone support).
Key Features:
- WYSIWYG chat widget editor for instant visual brand matching
- Dual knowledge‑base: RAG + Knowledge Graph for precise, contextual replies
- Hosted AI pages & AI course builder with drag‑and‑drop content
- Persistent memory only for authenticated users on hosted pages
- E‑commerce integrations (Shopify, WooCommerce) with real‑time catalog access
- Assistant Agent that analyzes conversations and emails business insights
- Modular prompt engineering with 35+ snippet system
- Webhooks, smart triggers, and a suite of agentic flow tools
✓ Pros:
- +No coding – instant visual customization
- +Dual knowledge‑base for accurate, nuanced answers
- +AI courses enable self‑service learning
- +Long‑term memory on hosted pages provides continuity
- +Strong e‑commerce integration
✗ Cons:
- −No native CRM integration – uses webhooks
- −No built‑in analytics dashboard
- −Long‑term memory not available for anonymous widget users
- −Limited multi‑language support
- −No voice or SMS channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ProProfs Chat
Best for: Small to medium‑size businesses seeking a support‑centric chat solution that can be enhanced with basic chatbot automation and knowledge base integration.
ProProfs Chat is a versatile live‑chat and chatbot solution that blends real‑time support with automated bot functionality. The platform offers a robust set of features including automated greetings, canned responses, proactive chat invitations, and intelligent routing that directs visitors to the right agent or support article. Designers can customize the chat widget’s appearance through a visual editor, though the platform’s customization options are more focused on color schemes and logo placement rather than full layout control. ProProfs Chat provides an array of chatbot templates covering common use cases such as lead capture, FAQ answering, and support triage. The system integrates with a variety of learning and content tools—such as ProProfs Knowledge Base, Project, and CRM—allowing the chat to pull in relevant knowledge articles in real time. While the platform does not offer a dedicated AI course builder, it does include a knowledge base integration that can feed information into bot responses, and it supports webhooks for custom actions. Pricing for ProProfs Chat is not publicly listed; prospects are encouraged to contact the sales team for a quote, with options ranging from free trials to enterprise plans. Overall, ProProfs Chat is well suited for small to medium businesses that need a support‑focused live‑chat tool with optional chatbot automation.
Key Features:
- Live chat with real‑time agent support
- Automated greetings and proactive chat invitations
- Canned responses and chatbot templates
- Intelligent routing to the right support resource
- Customization of widget colors and logo
- Knowledge base integration for dynamic content
- Webhooks for custom actions
- Free trial available
✓ Pros:
- +Rich live chat features
- +Proactive engagement capabilities
- +Wide range of ready‑made templates
- +Seamless knowledge base integration
- +Free trial demonstrates functionality
✗ Cons:
- −Limited visual customization beyond colors and logo
- −No dedicated AI course creation
- −No long‑term memory beyond session
- −No e‑commerce integration built‑in
- −Requires separate CRM integration via webhooks
Pricing: Contact for quote (free trial available)
Eesel.ai
Best for: Growing enterprises that require a unified AI solution for customer service, internal knowledge management, and e‑commerce support.
Eesel.ai positions itself as a comprehensive AI solution suite that includes chatbots, internal chat, and AI‑powered customer service tools. The platform’s AI chatbot feature allows businesses to embed an intelligent conversational agent directly into their website, providing instant answers and lead capture. Eesel.ai also offers AI copilot and triage tools that assist support teams by drafting replies, tagging tickets, and routing issues to the appropriate human agent. The AI internal chat gives employees instant access to company knowledge, reducing internal support time. Eesel.ai’s AI email writer can draft emails on demand, integrating with popular email clients. The platform boasts a broad integration ecosystem—supporting over 100 apps, including Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify—allowing seamless data flow between the chatbot and the organization’s existing tools. While Eesel.ai does not provide a dedicated WYSIWYG editor for chat widget design, it does allow some styling control through its settings panel. The platform does not specify a distinct pricing structure on its public site; prospects are asked to request a custom quote or sign up for a free trial, indicating a likely tiered pricing model based on usage and feature set. Eesel.ai is best suited for enterprises or growing businesses that need an all‑in‑one AI toolkit that can handle customer support, internal knowledge sharing, and e‑commerce integration.
Key Features:
- AI chatbot for website and lead capture
- AI copilot for drafting replies
- AI triage for ticket routing
- AI internal chat for employee support
- AI email writer
- Over 100 app integrations (Zendesk, Freshdesk, Confluence, Google Docs, Slack, Shopify)
- Drag‑and‑drop integration setup
- Customizable styling options for chat
- Free trial available
✓ Pros:
- +Wide range of AI tools beyond chat
- +Robust integration ecosystem
- +Supports both customer and internal use cases
- +Scalable for larger organizations
- +Free trial lets you test functionality
✗ Cons:
- −No dedicated WYSIWYG widget editor
- −Pricing not publicly disclosed – requires sales contact
- −No explicit long‑term memory feature for visitors
- −Limited control over chat design beyond basic styling
- −No built‑in analytics dashboard
Pricing: Contact for custom quote (free trial available)
Conclusion
Choosing the right chatbot platform can transform the way you engage visitors, nurture leads, and deliver support—all while preserving your brand’s visual identity. If your priority is a no‑code, highly visual editor, deep knowledge‑base integration, and the ability to host AI‑powered courses, AgentiveAIQ stands out as the clear leader—hence its Editor’s Choice spot. ProProfs Chat offers a solid live‑chat foundation for small‑to‑mid‑size teams that need quick, automated support with basic bot functionality, while Eesel.ai excels for larger enterprises looking for a unified AI ecosystem across customer and internal channels. We recommend testing each platform’s free trial or demo to see which interface and feature set align best with your workflow and goals. Ready to elevate your web design with intelligent chat? Reach out to the sales team of your chosen platform, or start a free trial today, and watch engagement and conversion rates soar.