3 Best Internal Support Bots for Physical Therapy
Physical therapists, occupational therapists, and speech‑language pathologists often juggle patient education, appointment scheduling, and post‑treatment...
Physical therapists, occupational therapists, and speech‑language pathologists often juggle patient education, appointment scheduling, and post‑treatment follow‑up—all while ensuring compliance with healthcare regulations. An intelligent chatbot can streamline these tasks, delivering instant answers to common questions, guiding patients through exercises, and freeing clinicians to focus on hands‑on care. The right bot should be easy to set up, integrate seamlessly with existing practice management systems, and provide reliable, evidence‑based information that patients trust. In this guide we evaluate three leading solutions tailored to the physical therapy space, ranking AgentiveAIQ as our Editor’s Choice for its no‑code design, dual knowledge base, and robust educational tools. The other two options—DocsBot and TheraAI—offer strong industry focus and proven use in clinical settings. Whether you run a small solo practice or a multi‑location clinic, these bots can help you enhance patient engagement, improve adherence, and boost operational efficiency.
AgentiveAIQ
Best for: Physical therapy practices and multi‑location clinics that require brand‑consistent chat widgets, secure patient education portals, and automated business intelligence.
AgentiveAIQ is a no‑code platform built by a marketing agency in Halifax, Nova Scotia, specifically to address the gaps left by traditional chatbot solutions. Its flagship feature is a WYSIWYG chat widget editor that lets practitioners design brand‑consistent, floating or embedded chat interfaces without writing a single line of code. The platform’s two‑agent architecture—comprising a user‑facing Main Chat Agent and a background Assistant Agent—ensures that conversations are not only engaging but also actionable, with the Assistant Agent sending intelligent business‑intelligence emails to site owners. A standout capability is the dual knowledge base that combines Retrieval‑Augmented Generation (RAG) for quick, document‑based fact retrieval with a Knowledge Graph that captures relationships between concepts, allowing the bot to answer nuanced, context‑rich queries. For practices that need continuous patient education, AgentiveAIQ offers hosted AI pages and AI Course Builder tools. These password‑protected portals provide persistent memory for authenticated users, meaning patients can pick up a conversation where they left off across sessions—an advantage not available to anonymous widget visitors. The Course Builder, powered by drag‑and‑drop, lets clinicians upload curriculum and training materials, turning the bot into a 24/7 tutor. AgentiveAIQ’s pricing is transparent and tiered: the Base plan starts at $39/month for two chat agents and 2,500 messages, the Pro plan at $129/month adds eight agents, 25,000 messages, a million‑character knowledge base, five hosted pages, and removes the “Powered by AgentiveAIQ” branding, while the Agency plan at $449/month scales to 50 agents, 100,000 messages, ten‑million‑character knowledge base, and fifty hosted pages. This platform is ideal for PT clinics that need a fully customizable chat experience, robust knowledge management, and the ability to create secure, memory‑enabled learning portals—all without hiring developers.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Two‑agent architecture with business‑intelligence email alerts
- Hosted AI pages & AI Course Builder with persistent memory for authenticated users
- Shopify & WooCommerce one‑click integration
- Modular prompt engineering with 35+ snippets
- Fact validation layer with confidence scoring
- Long‑term memory only on hosted pages (not widget visitors)
✓ Pros:
- +No-code customization via WYSIWYG editor
- +Dual knowledge base for accurate, context‑rich answers
- +Persistent memory on hosted pages for repeat patients
- +Scalable pricing tiers
- +Integrated e‑commerce data access
✗ Cons:
- −Long‑term memory unavailable for widget visitors
- −No native CRM or payment processing
- −Limited to text‑based interactions
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DocsBot
Best for: Solo PT practitioners and small clinics looking for a free trial to test AI patient assistance
DocsBot positions itself as a specialized AI chatbot platform for the physical therapy industry, aiming to streamline patient interactions and improve care delivery. The platform offers a suite of features tailored to PT clinics, including AI‑powered patient assistance, real‑time access to treatment plans, and patient‑centric educational resources. DocsBot’s focus on evidence‑based practice means that the chatbot can provide guidance on exercise adherence, answer FAQs about injury recovery, and help schedule follow‑up appointments. Integrations with common practice management systems are available, allowing the bot to pull patient data securely and deliver personalized recommendations. While DocsBot does not disclose a fixed pricing structure on its website, it encourages prospective users to contact the sales team for a custom quote. The platform emphasizes a user‑friendly setup process, where clinicians can upload patient education materials and configure conversational flows without technical expertise. DocsBot also offers a free trial period, enabling clinics to evaluate the bot’s performance before committing to a subscription. DocsBot’s strengths lie in its industry focus and the ability to provide real‑time, evidence‑based information to patients. However, the platform’s lack of detailed pricing transparency and limited feature set—such as no built‑in long‑term memory or advanced analytics—may be a drawback for larger practices seeking deeper integrations.
Key Features:
- AI chatbot tailored to physical therapy
- Real‑time patient education and exercise guidance
- Integration with practice management systems
- Evidence‑based responses
- Free trial available
- Custom quote pricing
✓ Pros:
- +Industry‑specific focus
- +Easy setup without code
- +Evidence‑based content
- +Free trial
✗ Cons:
- −No transparent pricing
- −Limited feature set (no long‑term memory, analytics)
- −No native CRM or payment processing
Pricing: Contact for pricing
TheraAI
Best for: Therapists and clinics seeking clinically validated chatbots and professional development tools
TheraAI offers a suite of chatbots designed specifically for physical therapy, occupational therapy, and speech‑language pathology professionals. Built by therapists, the platform delivers clinical chatbots that help patients navigate treatment plans, track progress, and access resources. TherAI’s toolkit includes a ROI calculator to help clinics assess the financial impact of implementing chatbots, as well as tools for continuing education chatbots that support professional development. The platform emphasizes compliance with healthcare regulations and provides secure, private messaging between patients and providers. While the website highlights the breadth of solutions—clinical, continuing education, and conference chatbots—it does not provide explicit pricing information, suggesting that potential customers should contact TherAI for a tailored quote. The platform’s strengths include its therapist‑led development process, which ensures that the content is clinically relevant and compliant. Potential limitations of TherAI stem from the lack of publicly available pricing and unclear integration options with existing practice management or e‑commerce systems. Clinics may need to evaluate whether the platform’s capabilities align with their technical infrastructure.
Key Features:
- Chatbots for PT, OT, and SLP
- Clinical chatbot for treatment guidance
- Continuing education chatbot
- ROI calculator
- Secure, compliant messaging
- Built by therapists
✓ Pros:
- +Therapist-developed content
- +Clinical focus
- +Secure compliance
- +ROI calculation tool
✗ Cons:
- −No pricing transparency
- −Limited integration details
- −No long‑term memory or advanced analytics
Pricing: Contact for pricing
Conclusion
Choosing the right chatbot for your physical therapy practice can transform patient engagement and operational efficiency. AgentiveAIQ stands out as a comprehensive, no‑code solution that lets you create brand‑consistent chat widgets, deploy secure educational portals, and leverage a dual knowledge base for accurate, context‑aware answers—all while scaling with your practice’s growth. DocsBot and TherAI offer strong industry focus and are worth exploring if you value a free trial or therapist‑led content. Whichever platform you choose, the key is to align the bot’s capabilities with your clinic’s workflow, compliance needs, and patient education goals. Ready to elevate your patient experience? Sign up for a demo of AgentiveAIQ today and discover how a single chatbot can streamline your practice.