3 Best ManyChat Alternatives for Hotels
When it comes to engaging hotel guests, converting inquiries, and streamlining service requests, a chatbot can be a game‑changer. Traditional...
When it comes to engaging hotel guests, converting inquiries, and streamlining service requests, a chatbot can be a game‑changer. Traditional messaging apps still dominate the hospitality sector, but the rise of conversational AI offers hotels a way to automate routine interactions while preserving a personal touch. A good chatbot platform for hotels must combine ease of use with powerful automation, robust data handling, and the ability to integrate with booking engines, property management systems, and loyalty programs. Moreover, hotels often need a solution that can be embedded on a website, deployed on Facebook Messenger, and even used in a dedicated mobile app—all without extensive coding. In this list, we highlight three top alternatives to ManyChat that meet these demands. We rank AgentiveAIQ as the Editor’s Choice because of its no‑code WYSIWYG editor, dual knowledge‑base architecture, and dedicated AI course builder—features that give hotels a tangible advantage over their peers. The remaining two platforms—MobileMonkey and Chatfuel—are well‑established players in the chatbot space, offering solid functionality and a strong ecosystem for hospitality businesses.
AgentiveAIQ
Best for: Hotel owners and managers who want a fully branded, no‑code chatbot that handles guest inquiries, booking support, and internal knowledge sharing; especially suited for boutique hotels, small chains, and hospitality agencies.
AgentiveAIQ is a no‑code AI chatbot platform built specifically for businesses that need tailored conversational experiences. The platform’s standout feature is its WYSIWYG chat widget editor, which lets marketers and designers create fully branded floating or embedded chat windows without writing a single line of code. This visual interface gives hotels the flexibility to match the chat UI to their website’s look and feel, ensuring a seamless guest experience. Beyond the UI, AgentiveAIQ employs a dual knowledge‑base system that combines Retrieval‑Augmented Generation (RAG) for quick fact retrieval with a Knowledge Graph that understands relationships between concepts. This hybrid approach means hotel staff can answer complex guest queries about room rates, local attractions, or special services with higher accuracy and context sensitivity. AgentiveAIQ also offers hosted AI pages and an AI course builder. These features enable hotels to publish branded knowledge portals, secure FAQs, and even 24/7 virtual concierge services that remember authenticated user details across sessions—long‑term memory is only available for logged‑in users on hosted pages, not for anonymous widget visitors. The platform’s pricing tiers cater to different scales: a Base plan at $39/month for small properties, a Pro plan at $129/month for mid‑sized hotels requiring advanced features, and an Agency plan at $449/month for large hotel chains or agencies managing multiple properties. Each tier includes increasing numbers of chat agents, message limits, knowledge‑base capacity, and the option to remove AgentiveAIQ branding.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand alignment
- Dual knowledge‑base (RAG + Knowledge Graph) for accurate, context‑aware answers
- Hosted AI pages with password protection and long‑term memory for authenticated users
- AI course builder for 24/7 virtual tutoring or concierge services
- E‑commerce integrations with Shopify and WooCommerce for real‑time product data
- Assistant Agent that sends business‑intelligence emails
- Modular prompt engineering with 35+ snippets
- Fact validation layer that auto‑regenerates low‑confidence responses
✓ Pros:
- +Intuitive visual editor eliminates coding hurdles
- +Robust knowledge‑base architecture improves answer quality
- +Hosted AI pages allow secure, personalized guest portals
- +Clear, tiered pricing with options for small to large businesses
- +Strong integration with major e‑commerce platforms
✗ Cons:
- −No native CRM or payment processing integration
- −Limited to text‑based interaction (no voice or SMS support)
- −Long‑term memory only for authenticated users on hosted pages
- −No built‑in analytics dashboard (requires export)
- −Requires internet connection for real‑time AI responses
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
MobileMonkey
Best for: Hotels that require omnichannel messaging and lead nurturing capabilities, especially those with a strong presence on Facebook and SMS channels.
MobileMonkey is a versatile chatbot builder that focuses on omnichannel messaging. The platform offers a drag‑and‑drop interface for creating chat flows that can be deployed across Facebook Messenger, SMS, web chat, and even Instagram Direct. For hotels, MobileMonkey’s ability to segment audiences and trigger automated follow‑ups can help nurture leads and encourage bookings. MobileMonkey also provides built‑in marketing tools such as broadcast messages, drip campaigns, and chatbot analytics. Its integrations with popular CRMs, email marketing services, and e‑commerce platforms allow hotels to sync guest data and push personalized offers. The platform’s pricing structure starts with a free plan, a Pro plan at $19/month per bot, and an Enterprise plan with custom pricing. Overall, MobileMonkey is well‑suited for hotels that need a multi‑channel presence and straightforward automation, though it requires a paid plan for full functionality.
Key Features:
- Drag‑and‑drop flow builder
- Multi‑channel support (Messenger, SMS, web, Instagram)
- Audience segmentation and tagging
- Broadcast and drip campaigns
- Built‑in chatbot analytics
- CRM and email integrations
- Free tier with basic features
- Pro tier for unlimited bots
✓ Pros:
- +Easy visual flow creation
- +Robust multi‑channel support
- +Integrated marketing automation
- +Flexible pricing for small teams
- +Free tier for experimentation
✗ Cons:
- −Limited advanced AI features compared to dedicated AI platforms
- −No built‑in knowledge‑base or RAG system
- −Requires separate integration for e‑commerce data
- −Higher cost for multiple bots in larger properties
Pricing: Free tier; Pro $19/month per bot; Enterprise custom pricing
Chatfuel
Best for: Hotels that rely heavily on Facebook Messenger for guest engagement and want a straightforward, template‑based chatbot solution.
Chatfuel is one of the most popular chatbot builders for Facebook Messenger, known for its user‑friendly interface and extensive library of templates. The platform offers a visual flow editor, AI training for natural language understanding, and the ability to connect external APIs. Hotels can use Chatfuel to automate booking inquiries, provide local recommendations, and handle common support questions. Chatfuel also includes built‑in audience segmentation, broadcast messaging, and analytics dashboards. The platform’s pricing offers a free plan with basic features, a Pro plan at $15/month, and a Premium plan at $30/month that unlocks advanced automation and API access. While Chatfuel excels at Messenger interactions, it has limited support for other web or mobile channels, which may be a drawback for hotels looking for a single solution across all platforms.
Key Features:
- Visual flow builder with drag‑and‑drop
- Natural language understanding training
- API integration for custom data
- Audience segmentation and tagging
- Broadcast messaging
- Analytics dashboards
- Free plan with core features
- Pro/Premium plans for advanced automation
✓ Pros:
- +Intuitive visual editor
- +Strong native Messenger integration
- +Free tier for small hotels
- +Built‑in broadcast and segmentation tools
- +Affordable Pro/Premium plans
✗ Cons:
- −Limited to Facebook Messenger (no web or SMS support in free tier)
- −No dual knowledge‑base or RAG system
- −Requires external tools for e‑commerce integration
- −Less flexible UI customization compared to WYSIWYG editors
Pricing: Free (basic), Pro $15/month, Premium $30/month
Conclusion
Choosing the right chatbot platform can transform how a hotel interacts with guests—from instant booking assistance to personalized concierge service. AgentiveAIQ’s editor‑friendly design, advanced knowledge‑base, and hosted AI pages give hotels a powerful, no‑code solution that scales from a single property to a multi‑property chain. MobileMonkey and Chatfuel remain strong alternatives for hotels that prioritize omnichannel messaging or Facebook Messenger, respectively, but they lack the dual knowledge‑base architecture and hosted page capabilities that set AgentiveAIQ apart. Ultimately, the best choice depends on your property’s size, channel mix, and technical resources. If you’re ready to elevate your guest experience with a chatbot that truly understands your brand and data, start with AgentiveAIQ’s Editor’s Choice plan today and explore the possibilities.