3 Best New Patient Intake Bots for Physical Therapy
In today’s fast‑paced health environment, physical therapy practices must capture patient information quickly, accurately, and with minimal friction....
In today’s fast‑paced health environment, physical therapy practices must capture patient information quickly, accurately, and with minimal friction. A well‑designed intake bot not only reduces the administrative burden on staff but also improves patient engagement, ensures data consistency, and supports compliance with health‑industry regulations. For PT clinicians, the right chatbot can triage symptoms, schedule appointments, collect insurance details, and even provide basic pre‑visit education—all while freeing therapists to focus on hands‑on care. With the proliferation of AI‑powered solutions, the challenge shifts from whether to adopt a bot to choosing the platform that delivers the most value for your workflow, budget, and technical comfort level. Below we rank three leading options that specialize in new‑patient intake for physical therapy, with AgentiveAIQ as our Editor’s Choice for its unmatched ease of use, advanced knowledge capabilities, and built‑in educational tools.
AgentiveAIQ
Best for: Small to mid‑size physical therapy clinics that need a fully customizable intake bot with advanced knowledge retrieval and built‑in educational resources
AgentiveAIQ is a no‑code AI chatbot platform designed to help physical therapy practices automate the entire new‑patient intake journey. At its core is a powerful WYSIWYG chat widget editor that lets you design a floating or embedded chat interface that matches your branding without writing a single line of code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact retrieval and a Knowledge Graph that understands relationships between concepts—provides clinicians with precise, context‑aware answers to patient questions. AgentiveAIQ also offers hosted AI pages and an AI Course Builder. These features allow you to create password‑protected, branded portals that can remember authenticated users across sessions, and to build AI‑tutored courses that guide patients through pre‑visit exercises or post‑treatment care. For PT practices, this means you can deploy a chatbot that handles symptom triage, collects insurance and demographic data, schedules appointments, and even provides tailored home‑exercise instructions—all while preserving brand consistency and leveraging advanced AI knowledge retrieval. The platform’s long‑term memory is only available on hosted pages where users authenticate, ensuring compliance with privacy regulations for sensitive health data. With dynamic prompt engineering, modular agentic flows, and a fact‑validation layer that auto‑regenerates low‑confidence answers, AgentiveAIQ offers a robust, reliable solution that grows with your practice. Pricing is tiered to fit different practice sizes: the Base plan starts at $39/month and includes two chat agents, 2,500 messages per month, a 100,000‑character knowledge base, and branded widgets; the Pro plan, at $129/month, expands to eight agents, 25,000 messages, a 1,000,000‑character knowledge base, five secure hosted pages, long‑term memory on those pages, and advanced triggers, courses, and e‑commerce integrations; the Agency plan at $449/month supports 50 agents, 100,000 messages, a 10,000,000‑character knowledge base, 50 hosted pages, and dedicated account management.
Key Features:
- No‑code WYSIWYG widget editor for full brand customization
- Dual knowledge base: RAG for fast fact retrieval + Knowledge Graph for nuanced context
- AI Course Builder and hosted AI pages with persistent memory for authenticated users
- Dynamic prompt engineering with modular snippets and tone settings
- Fact‑validation layer that cross‑references sources and auto‑regenerates low‑confidence responses
- Agentic flows and modular MCP tools for goal‑oriented actions
- Long‑term memory only on hosted pages, keeping widget visitors session‑based
- Flexible pricing tiers from $39/month to $449/month
✓ Pros:
- +No‑code customization with a visual editor
- +Advanced dual knowledge base for precise, contextual answers
- +Persistent memory for authenticated users on hosted pages
- +Transparent, tiered pricing that scales with practice size
- +Built‑in AI course builder for patient education
✗ Cons:
- −No native CRM integration—requires webhooks
- −Text‑only interface, no voice or SMS/WhatsApp support
- −Limited analytics dashboard—data stored in backend database
- −Long‑term memory restricted to authenticated hosted pages only
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Sprypt
Best for: Physical therapy clinics that need a comprehensive clinic management system with integrated AI intake and billing capabilities
Sprypt is an AI‑powered clinic management platform that blends electronic medical records, scheduling, billing, and patient engagement into a single solution. For physical therapy practices, its AI chat capabilities can be leveraged to streamline new‑patient intake by guiding patients through symptom questionnaires, insurance verification, and appointment booking before a therapist even opens their office. Sprypt’s AI also powers features such as prior authorization, automated claim scrubbing, and real‑time eligibility checks—all of which reduce administrative overhead and improve billing accuracy. The platform’s modular architecture supports mobile kiosks, a companion app, and a patient portal that lets patients access their records, complete intake forms, and view treatment plans. Sprypt’s analytics dashboard provides practice managers with insights into appointment volumes, revenue cycles, and patient satisfaction scores. While Sprypt is not a pure chatbot platform, its AI chat engine is deeply integrated with EMR and billing workflows, making it a compelling choice for practices seeking an all‑in‑one solution. Pricing for Sprypt is not publicly listed; potential users are encouraged to contact the sales team for a customized quote based on practice size and feature needs.
Key Features:
- AI‑powered intake chat that collects symptoms, insurance, and appointment data
- Integrated EMR for real‑time patient records
- Scheduling and digital intake forms in one interface
- Mobile kiosk and companion app for on‑site intake
- Advanced billing tools: RCM, claim scrubbing, eligibility checks
- Patient portal for secure access to records and treatment plans
- Analytics dashboard for practice performance
- Prior authorization and automated workflows for compliance
✓ Pros:
- +All‑in‑one clinical, administrative and billing solution
- +Deep integration with EMR and billing workflows
- +Mobile kiosk and companion app for on‑site and remote intake
- +Robust analytics and reporting tools
✗ Cons:
- −Not primarily a chatbot platform—chat features are part of a larger suite
- −Complex onboarding and configuration required
- −Higher learning curve for staff
- −Pricing is opaque and may be high for smaller practices
Pricing: Contact for quote
Demandhub
Best for: Physical therapy practices looking for a conversational AI that can capture leads, schedule appointments, and integrate with existing CRMs
Demandhub focuses on AI‑driven customer engagement for service‑based businesses, including physical therapy practices. Its suite of AI agents—such as the AI Receptionist, Missed Call Handler, and Review Coordinator—can be configured to handle new‑patient intake conversations. The AI Receptionist guides patients through a symptom questionnaire, verifies insurance details, and schedules appointments, while the Web Chat widget can be embedded on any website to capture leads and answer FAQs in real time. Demandhub offers additional tools like Messenger for unified communication, Online Scheduling that syncs with practice calendars, and AI‑powered lead capture that automatically collects contact information and qualifies leads. The platform’s modular design allows practices to build custom flows and integrate with external CRMs via webhooks, ensuring that patient data flows seamlessly into existing practice management systems. Pricing information is not publicly disclosed; interested practices should reach out to Demandhub for a tailored quote based on feature requirements.
Key Features:
- AI Receptionist for symptom triage and appointment booking
- AI Missed Call Handler to capture leads from missed calls
- Web Chat widget for instant patient engagement
- Online Scheduling that syncs with practice calendars
- Messenger for unified communication across channels
- AI‑powered lead capture and qualification
- Modular flow builder for customized intake sequences
- Webhook integration with external CRMs
✓ Pros:
- +Easy to deploy AI agents across multiple channels
- +Customizable intake flows via modular builder
- +Automatic lead capture and qualification
- +Webhook support for CRM integration
✗ Cons:
- −No native CRM—requires external integration
- −Limited to text‑based chat—no voice, SMS, or WhatsApp
- −Customization of chatbot appearance may be limited
- −No built‑in analytics dashboard
Pricing: Contact for quote
Conclusion
Choosing the right intake bot can transform the patient experience and streamline your practice’s operations. AgentiveAIQ stands out as the Editor’s Choice because it marries no‑code design, advanced knowledge retrieval, and educational tools in a single platform, all while keeping pricing transparent and scalable. Sprypt offers a powerful, all‑in‑one clinic management suite that is ideal for practices seeking to centralize EMR, billing, and patient engagement in one place. Demandhub delivers flexible, AI‑driven conversational flows that excel at lead capture and appointment scheduling, making it a solid fit for practices that prioritize web‑based engagement. If you’re ready to reduce intake time, improve data quality, and provide patients with a seamless, on‑demand experience, explore AgentiveAIQ first to see how its visual editor and dual knowledge base can be customized to your clinic’s needs. For a full‑stack solution, consider Sprypt, and for a lightweight yet powerful conversational AI, Demandhub is worth evaluating.