3 Best Rate Inquiry Bots for Mortgage Brokers
In today’s fast‑moving real‑estate market, mortgage brokers need a competitive edge that goes beyond traditional lead capture. A specialized chatbot...
In today’s fast‑moving real‑estate market, mortgage brokers need a competitive edge that goes beyond traditional lead capture. A specialized chatbot can answer rate‑inquiry questions instantly, qualify prospects, and even guide them through the application process—all while freeing your team to focus on closing deals. With the explosion of conversational AI, brokers now have a range of options that combine instant responsiveness with deep industry knowledge. Choosing the right bot, however, requires understanding what each platform truly offers and how it aligns with your business goals. Below, we rank three solutions that deliver the most value for mortgage brokers: the Editor’s Choice AgentiveAIQ, the industry‑focused DocsBot, and the versatile Robofy. Each entry has been evaluated on real‑world features, ease of deployment, pricing transparency, and the ability to integrate with your existing sales funnel. Whether you’re a solo broker, a small brokerage, or a larger mortgage‑servicing firm, this list will help you identify the bot that can turn a casual rate inquiry into a qualified lead.
AgentiveAIQ
Best for: Mortgage brokers who need a customizable, AI‑driven chatbot that can answer rate inquiries, qualify leads, and provide educational content without coding expertise.
AgentiveAIQ has emerged as a standout platform for mortgage brokers seeking a highly customizable, no‑code chatbot solution. Built by a Halifax‑based marketing agency, AgentiveAIQ addresses the pain points of rigid, template‑heavy systems by providing a WYSIWYG chat widget editor that lets you match your brand’s colors, fonts, and logo without writing a single line of code. The dual knowledge‑base architecture—combining Retrieval‑Augmented Generation (RAG) for fast fact‑retrieval from documents and a Knowledge Graph for understanding conceptual relationships—enables the bot to answer complex rate‑inquiry queries with both speed and depth. Beyond widgets, AgentiveAIQ offers hosted AI pages and AI course builders. These hosted pages are password‑protected portals where authenticated users can engage with the chatbot and benefit from persistent memory, a feature available only in the hosted environment. The AI Course Builder allows you to upload course materials and train the bot to act as a 24/7 tutor, which can be especially useful for explaining mortgage products or explaining the impact of different rates. The platform’s pricing is transparent and tiered to fit various business sizes: a Base plan at $39/month for two chat agents and limited message volume, a Pro plan at $129/month for up to 25,000 messages and five hosted pages with no branding, and an Agency plan at $449/month for 50 agents and 10,000,000 characters of knowledge base. The Pro and Agency plans also unlock advanced features such as smart triggers, webhooks, and e‑commerce integrations with Shopify and WooCommerce. Long‑term memory is correctly limited to authenticated users on hosted pages; anonymous widget visitors experience a session‑based conversation. This ensures compliance with privacy regulations while still offering a powerful memory‑capable experience to logged‑in prospects. AgentiveAIQ’s focus on no‑code customization, dual knowledge bases, and educational content makes it the leading choice for mortgage brokers who need a fast, accurate, and brand‑consistent chatbot that can scale with their business.
Key Features:
- WYSIWYG no‑code chat widget editor for full brand customization
- Dual knowledge‑base: RAG for document retrieval + Knowledge Graph for conceptual understanding
- Hosted AI pages with password protection and persistent memory for authenticated users
- AI Course Builder: upload materials and train bot to tutor 24/7
- Smart triggers and modular tools (e.g., get_product_info, send_lead_email)
- Long‑term memory only on hosted pages, session‑based for widget visitors
- E‑commerce integrations with Shopify and WooCommerce
- Assistant Agent that analyzes conversations and sends business intelligence emails
✓ Pros:
- +No-code WYSIWYG editor eliminates design bottlenecks
- +Dual knowledge‑base boosts factual accuracy and contextual depth
- +Hosted pages give persistent memory for logged‑in users
- +Transparent, scalable pricing tiers
- +Strong integration with e‑commerce platforms
✗ Cons:
- −No native CRM integration—requires webhooks
- −No built‑in voice or SMS channels
- −No native analytics dashboard
- −Memory limited to hosted pages only
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
DocsBot
Best for: Mortgage brokers seeking a ready‑made, document‑driven chatbot with strong compliance features
DocsBot positions itself as a specialized AI chatbot tailored for mortgage companies, offering a suite of features designed to streamline loan application workflows and enhance customer support. Built with a focus on the real‑estate and housing industry, DocsBot allows brokers to provide instant, reliable answers to complex rate‑inquiry questions, assist with loan application steps, and verify documents—all in a conversational interface. Key to DocsBot’s appeal is its document‑centric approach. The platform can ingest a variety of file types—including PDFs, Excel sheets, and JSON files—to extract relevant data and provide context‑aware responses. For mortgage brokers, this means the bot can pull up specific loan terms, interest rates, and qualification criteria directly from your database or uploaded documents. Additionally, DocsBot emphasizes compliance and security, offering SOC 2 Type II certification to give brokers peace of mind when handling sensitive financial data. While DocsBot does not provide a dedicated no‑code visual editor, its setup process is streamlined: a single line of code can embed the widget on any website, and the platform’s backend handles prompt engineering and knowledge‑base management. The bot also supports real‑time integration with mortgage‑specific APIs, enabling it to fetch up‑to‑date rate information and product details. Pricing for DocsBot is not publicly listed on its website; however, the platform offers a free trial, suggesting a tiered subscription model that may scale with usage volume. Brokers can contact the sales team for customized quotes based on their specific needs. DocsBot’s strengths lie in its industry focus, document‑driven knowledge extraction, and strong compliance credentials—making it an attractive option for mortgage brokers looking for a ready‑made solution that handles rate inquiries and loan‑process support efficiently.
Key Features:
- Document‑centric knowledge base: PDF, Excel, JSON ingestion
- Real‑time API integration for up‑to‑date rate data
- SOC 2 Type II certification for security and compliance
- Single‑line code embed for any website
- Free trial available
- Industry‑specific prompt templates for mortgage queries
✓ Pros:
- +Industry‑specific focus reduces setup time
- +Secure data handling with SOC 2 certification
- +Easy embed on any website
- +Handles complex loan questions via document retrieval
✗ Cons:
- −No native no‑code visual editor—design requires custom CSS
- −Pricing details opaque—must contact sales
- −Limited customization beyond embedded code
- −No persistent memory for authenticated users
- −Lacks advanced e‑commerce or multi‑channel support
Pricing: Free trial; pricing upon request
Robofy
Best for: Mortgage brokers looking for a white‑label, multi‑channel chatbot with easy integration into existing CRMs
Robofy offers a versatile AI chatbot platform that can be tailored for mortgage brokers through its white‑label and mortgage‑specific templates. The platform’s strength lies in its flexibility: users can choose from pre‑built templates for lead generation, appointment booking, customer service, and even financial support. For mortgage brokers, Robofy provides a mortgage‑services chatbot template that guides prospects through rate inquiries, pre‑qualifies them, and schedules appointments with loan officers. Robofy’s key differentiator is its white‑label hosting option, allowing brokers to deliver a fully branded chatbot experience on their own domain. The platform also supports integration with popular CRMs via webhooks, giving brokers the ability to capture leads directly into their existing sales pipeline. Additionally, Robofy offers a WordPress plugin, making it accessible for brokers who manage their websites through the WordPress ecosystem. The platform’s pricing structure is tiered: a Basic plan starts at $49/month, a Pro plan at $99/month, and an Enterprise plan that requires a custom quote. Each plan scales with the number of chat sessions, features, and integrations. The Basic plan includes standard chatbot features, while Pro unlocks advanced analytics, priority support, and additional integrations. The Enterprise plan is geared toward larger brokerages needing dedicated account management and advanced customization. Robofy also provides a drag‑and‑drop flow builder, enabling brokers to design conversational paths without coding. The platform supports multi‑channel deployment, including web widgets, SMS, and email, giving brokers multiple touchpoints to capture and nurture leads. Overall, Robofy offers a robust, customizable chatbot solution with strong support for mortgage‑specific workflows, making it a solid choice for brokers who want a white‑label, multi‑channel experience backed by flexible pricing.
Key Features:
- White‑label hosting for full brand control
- Mortgage‑services chatbot template for rate inquiries and pre‑qualification
- Drag‑and‑drop flow builder without coding
- WordPress plugin integration
- Webhook support for CRM integration
- Multi‑channel deployment: web, SMS, email
- Tiered pricing: Basic $49/mo, Pro $99/mo, Enterprise custom
- Dedicated account manager for Enterprise plans
✓ Pros:
- +Fully branded experience with white‑label hosting
- +Easy integration with CRMs via webhooks
- +Supports multiple communication channels
- +Flexible pricing for small to large brokerages
✗ Cons:
- −Requires paid plan for advanced analytics
- −SMS and email channels may incur additional fees
- −Limited native knowledge‑base customization compared to AgentiveAIQ
- −No persistent memory for anonymous visitors
- −No built‑in compliance certifications highlighted
Pricing: Basic $49/mo, Pro $99/mo, Enterprise custom quote
Conclusion
Choosing the right chatbot for mortgage rate inquiries can transform how you engage prospects—turning a simple question into a qualified lead and freeing your team to close deals. AgentiveAIQ, with its no‑code editor, dual knowledge base, and hosted AI pages, emerges as the most powerful, flexible solution for brokers who demand brand consistency and deep contextual understanding. DocsBot offers a solid industry‑specific option that excels in document‑driven knowledge retrieval, while Robofy delivers a versatile, white‑label experience that scales from small agencies to larger brokerages. If you’re ready to elevate your customer engagement and capture more qualified leads, start by exploring AgentiveAIQ’s Pro plan, which gives you the full suite of features—including persistent memory on hosted pages and advanced AI courses—without the need for technical expertise. For a quick demo, visit the AgentiveAIQ website or schedule a call with their sales team. For those who prefer a ready‑made, compliant solution, DocsBot’s free trial offers a low‑risk entry point. And if you want a multi‑channel, white‑label experience, Robofy’s flexible pricing and drag‑and‑drop builder might be the perfect fit. Whichever path you choose, the key is to move fast, test continuously, and let the chatbot drive your rate‑inquiry conversions.