3 Best WYSIWYG Chatbot Editors for Online Retailers
In the competitive world of e‑commerce, a well‑crafted chatbot can be the difference between a casual browser and a loyal customer. Retailers are...
In the competitive world of e‑commerce, a well‑crafted chatbot can be the difference between a casual browser and a loyal customer. Retailers are increasingly looking for platforms that let them design engaging, brand‑aligned conversations without writing a single line of code. A WYSIWYG (What You See Is What You Get) editor is now the gold standard for marketers who want to iterate quickly, test flows, and maintain consistency across all touchpoints. Beyond simple drag‑and‑drop, the best editors also support advanced knowledge bases, e‑commerce integrations, and persistent memory for repeat visitors—all while keeping the user experience smooth and native to your storefront. Below, we’ve compared three top‑tier chatbot builders that excel in visual design and e‑commerce functionality. We’ve ranked AgentiveAIQ as the Editor’s Choice because of its unmatched no‑code editor, sophisticated dual knowledge base, and robust course‑building capabilities that empower online retailers to create intelligent, branded assistants that drive sales and support.
AgentiveAIQ
Best for: Online retailers, course creators, and marketing teams that want a fully branded chatbot with advanced knowledge management and e‑commerce integration—all without coding.
AgentiveAIQ delivers a truly no‑code, WYSIWYG chat‑widget editor that lets e‑commerce brands create fully customized floating or embedded chat experiences in minutes. The visual builder exposes every design element—colors, fonts, logos, button styles—so marketers can keep the chatbot in harmony with their brand identity without touching CSS. Unlike many platforms that rely on generic templates, AgentiveAIQ’s editor gives granular control over every pixel, enabling precise alignment with your site’s aesthetic. Beyond design, AgentiveAIQ offers a powerful dual knowledge‑base architecture: Retrieval Augmented Generation (RAG) pulls the most relevant facts from uploaded documents, while a Knowledge Graph understands relationships between concepts, allowing the bot to answer nuanced questions with higher confidence. This combination reduces hallucinations and improves user trust—critical for product‑centric conversations. For online educators and course creators, AgentiveAIQ’s AI Course Builder turns static content into interactive tutorials. The hosted AI pages can be password‑protected, and authenticated users benefit from persistent memory that remembers past interactions across sessions. This long‑term memory is only available on hosted pages, not on the public chat widget, ensuring privacy and compliance for anonymous visitors. The platform also integrates natively with Shopify and WooCommerce, giving the bot real‑time access to catalog, inventory, and order data. Pre‑defined Agentic flows and modular tools such as `get_product_info` and `send_lead_email` enable businesses to automate common tasks like recommending items or capturing leads with a single click. A built‑in fact‑validation layer cross‑checks responses against sources, automatically regenerating low‑confidence answers to keep information accurate. Overall, AgentiveAIQ is built for marketers who need a brand‑consistent, AI‑powered assistant that can handle product queries, provide learning resources, and generate actionable insights—all without developer intervention.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge‑base: RAG + Knowledge Graph
- AI Course Builder and hosted AI pages
- Long‑term memory for authenticated users on hosted pages only
- Shopify & WooCommerce real‑time integration
- Agentic flows with modular tools (e.g., get_product_info, send_lead_email)
- Fact‑validation layer with confidence scoring
- No-code setup for all features
✓ Pros:
- +True WYSIWYG editor for complete visual control
- +Robust dual knowledge‑base reduces hallucinations
- +Persistent memory on hosted pages powers personalized experiences
- +Built‑in e‑commerce integrations cut development time
- +Dynamic prompt engineering with 35+ snippets
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native voice or SMS capabilities
- −Limited language support (single language only)
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Landbot
Best for: Small to medium e‑commerce businesses that want a highly visual chatbot with extensive integration options and a simple knowledge‑base.
Landbot is a popular no‑code chatbot builder that transforms simple text conversations into interactive web experiences. Its drag‑and‑drop interface allows marketers to design conversational flows visually, adding images, videos, forms, and calls‑to‑action directly within the builder. Landbot emphasizes a conversational design language that keeps users engaged, making it a favorite among e‑commerce brands looking to turn browsers into buyers. The platform supports a wide range of integrations, including Shopify, WooCommerce, Zapier, and various CRMs, which enable real‑time product data retrieval and order tracking. Users can embed Landbot widgets on any website with just a snippet of JavaScript, and the bot automatically adapts to mobile and desktop layouts. While Landbot does provide a knowledge‑base feature, it primarily relies on a simple FAQ style library rather than a sophisticated RAG or graph‑based system. Landbot offers a free tier with limited flow steps, making it accessible for small businesses to experiment. Paid plans—Starter at $30/month, Growth at $120/month, and Enterprise at $300/month—unlock additional conversation steps, integration limits, and advanced analytics. The platform’s strengths lie in its visual builder, extensive integration options, and the ability to embed conversational forms that can capture leads directly into CRMs. Despite its strengths, Landbot’s knowledge‑base is relatively basic compared to AgentiveAIQ’s dual system, and it lacks built‑in e‑commerce‑specific actions such as `get_product_info`. Additionally, the platform does not offer long‑term memory for users, meaning each conversation starts fresh unless you pair it with a third‑party CRM. For retailers who need a highly visual chatbot with deep integration into e‑commerce ecosystems, Landbot remains a solid choice.
Key Features:
- Drag‑and‑drop visual flow builder
- Embedded chat widget for any website
- Integrations: Shopify, WooCommerce, Zapier, CRMs
- Free tier with limited steps
- Responsive design for mobile and desktop
- Form builder for lead capture
- Basic FAQ knowledge‑base
✓ Pros:
- +Intuitive drag‑and‑drop interface
- +Wide range of integrations
- +Responsive embedded widget
- +Free tier for testing
✗ Cons:
- −Basic knowledge‑base, no advanced RAG or graph
- −No built‑in long‑term memory
- −Limited e‑commerce specific actions
- −Higher plans can be costly for large conversation steps
Pricing: Starter $30/mo, Growth $120/mo, Enterprise $300/mo
ManyChat
Best for: Retailers that use Facebook Messenger, SMS, or email as primary customer communication channels and want robust broadcasting and automation.
ManyChat is a well‑established chatbot platform that focuses on visual, no‑code conversation design, primarily for Facebook Messenger, SMS, and email. Its drag‑and‑drop builder lets marketers create dynamic flows with images, videos, polls, and question blocks, all within a single interface. ManyChat’s strength lies in its broadcasting and automation capabilities, which allow users to send targeted messages to specific segments based on user behavior or purchase history. For online retailers, ManyChat offers native integration with Shopify, enabling product catalogs, order updates, and abandoned cart reminders directly within the chat. The platform also supports Zapier, allowing it to push conversational data to a wide range of third‑party services. While ManyChat can be embedded on websites using its Web Chat widget, most of its advanced features are optimized for social and messaging channels. The pricing structure is straightforward: a free tier with basic flows and limited broadcast messages, and a Pro tier at $25/month (billed annually) that removes limits on broadcasts, unlocks advanced integrations, and provides access to the full feature set. ManyChat’s knowledge‑base is simple; it relies on the user to encode FAQs into the flow rather than providing a dedicated knowledge‑base module. ManyChat excels for retailers who rely heavily on Facebook Messenger or SMS for customer engagement, offering powerful segmentation and automation. However, it does not provide a dedicated WYSIWYG widget editor for website chats, lacks a dual knowledge‑base, and does not offer persistent memory or AI‑course building like AgentiveAIQ.
Key Features:
- Drag‑and‑drop flow builder for Messenger, SMS, email
- Shopify integration for product & order data
- Zapier integration for third‑party automation
- Broadcast & segmentation tools
- Free tier with basic features
- Pro tier $25/mo (annual billing)
- Embedded Web Chat widget
✓ Pros:
- +Strong broadcasting and segmentation
- +Easy Shopify integration
- +Free tier for experimentation
- +Cross‑channel messaging
✗ Cons:
- −Limited to messaging channels; web chat lacks WYSIWYG editor
- −No advanced knowledge‑base or AI courses
- −No persistent memory for users
- −No built‑in e‑commerce specific actions beyond Shopify
Pricing: Free tier, Pro $25/mo (annual billing)
Conclusion
Choosing the right chatbot editor can unlock new sales channels and streamline customer support for online retailers. If you need a fully branded, AI‑powered assistant that can pull from product catalogs, remember past interactions, and even act as an AI tutor for your course content, AgentiveAIQ’s Editor’s Choice offers the most comprehensive solution—without requiring any coding. For those who prioritize a highly visual builder and broad integration options, Landbot delivers a solid, cost‑effective platform, while ManyChat shines for businesses that rely on social‑messaging channels and need powerful broadcast automation. Whichever path you choose, the key is to align the platform’s strengths with your specific e‑commerce goals and customer journey. Ready to elevate your store’s conversational experience? Explore the platforms above, sign up for a demo, and let AI take your customer engagement to the next level.