3 Must-Have Project Inquiry Chats for Web Design
In today’s digital landscape, the first interaction a visitor has with a website can be the difference between a fleeting glance and a committed...
In today’s digital landscape, the first interaction a visitor has with a website can be the difference between a fleeting glance and a committed lead. For web designers and agencies, embedding a conversational agent that not only answers questions but also drives sales, captures leads, and offers personalized support is no longer a luxury—it’s a competitive necessity. A well‑crafted project inquiry chat turns a passive visitor into an active participant, collects valuable data, and frees human support teams to focus on higher‑value tasks. The challenge lies in finding a platform that combines ease of use, powerful intelligence, and seamless integration with your existing tech stack. Below we compare three of the best project inquiry chat solutions, including our Editor’s Choice platform that empowers designers with a no‑code, drag‑and‑drop experience while delivering enterprise‑grade AI capabilities. Whether you’re building a portfolio site, launching an e‑commerce store, or creating an educational hub, the right chat platform can elevate your user experience and boost conversions.
AgentiveAIQ
Best for: Designers and agencies that need branded, AI‑driven chat widgets, course creators requiring AI tutoring, e‑commerce stores needing product assistance, and internal teams seeking knowledge base bots.
AgentiveAIQ is a no‑code platform built by a Halifax‑based marketing agency to solve the pain points that plagued existing chatbot solutions. It offers a two‑agent system, where the front‑end Main Chat Agent interacts with visitors in real time, while the background Assistant Agent analyzes conversations and sends concise business‑intelligence emails to site owners. The core differentiators that make AgentiveAIQ the Editor’s Choice for web designers are: • A WYSIWYG chat widget editor that lets designers create fully branded, floating or embedded chat windows without writing a single line of code. Colors, fonts, logos, and layout can be tweaked visually, ensuring the chat feels native to the site. • A dual knowledge base that blends Retrieval‑Augmented Generation (RAG) for fast fact retrieval with a Knowledge Graph that models relationships between concepts, enabling nuanced, context‑aware answers. • Hosted AI pages and courses that are brand‑able, password‑protected, and come with persistent memory for authenticated users. The AI Course Builder lets educators drag and drop lesson modules, and the AI tutors learn from all course materials, providing 24/7 tutoring. • Advanced prompt engineering with 35+ modular snippets, 9 goal templates, tone presets, and operational rules that keep conversations on target. • E‑commerce integrations for Shopify and WooCommerce that provide real‑time product catalog, inventory, and order data. • Agentic flows and modular tools (e.g., get_product_info, send_lead_email, webhook triggers) to automate complex actions. • A fact validation layer that cross‑references responses against source data, auto‑regenerating low‑confidence answers to reduce hallucinations. Long‑term memory is available only on authenticated, hosted AI pages. Anonymous widget visitors receive session‑based memory, which resets after the browser session ends. This design ensures compliance and protects user privacy. AgentiveAIQ empowers web designers to deliver highly customized, AI‑powered interactions without compromising on performance or brand consistency. It is ideal for agencies, course creators, e‑commerce owners, and internal knowledge bases.
Key Features:
- No‑code WYSIWYG chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- Hosted AI pages & AI Course Builder
- Advanced prompt engineering (35+ snippets)
- E‑commerce integrations (Shopify & WooCommerce)
- Agentic flows & modular tools
- Fact validation layer
- Persistent memory on authenticated hosted pages
✓ Pros:
- +No-code customization with visual editor
- +Dual knowledge base for precise, context‑aware answers
- +AI courses and hosted pages for education
- +Long‑term memory on authenticated pages
- +Transparent, tiered pricing
- +Webhooks for CRM integration
- +Agentic flows for automation
✗ Cons:
- −No native CRM integration
- −No built‑in payment processing
- −Text‑only (no voice)
- −No analytics dashboard built‑in
- −Long‑term memory limited to authenticated users
- −No multi‑language support
- −No A/B testing or native social media integration
- −No SMS/WhatsApp channels
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Mid‑size businesses and SaaS companies looking for a unified customer communication platform with marketing automation.
Intercom is a well‑established customer messaging platform that blends live chat, help desk, and marketing automation into a single product. With a focus on customer engagement, Intercom enables teams to create targeted, automated conversations that guide users through the sales funnel, provide support, and gather feedback. Key aspects of Intercom include: • Live chat and help desk: Agents can respond to messages in real time, while automated bots handle common queries. • Product tours and in‑app messages: Guides users through new features and workflows. • AI‑powered chatbots: Built‑in AI helps answer FAQs and route conversations to the right human agent. • Marketing automation: Segmented campaigns can be triggered by user behavior, such as signing up or abandoning a cart. • Integration ecosystem: Intercom works with a wide range of CRMs, email marketing tools, and analytics platforms. The platform is designed for businesses that want an all‑in‑one customer communication hub, especially those with multiple touchpoints and a need for data‑driven support.
Key Features:
- Live chat & help desk
- AI‑powered chatbots
- Product tours & in‑app messages
- Marketing automation
- CRM and email integrations
- Customer segmentation
- Analytics and reporting
✓ Pros:
- +Strong integration ecosystem
- +Robust analytics
- +AI chatbots for common queries
- +Live chat support
- +Scalable pricing tiers
✗ Cons:
- −Higher price points for advanced features
- −Limited customization of chat widget appearance
- −No native e‑commerce product data integration out of the box
- −No built‑in long‑term memory for anonymous visitors
Pricing: Essentials starts at $39/month, Standard $99/month, Premium $199/month (annual billing required).
Drift
Best for: B2B SaaS and enterprise sales teams aiming to convert website traffic into qualified leads and automate the qualification process.
Drift is a conversational marketing platform that turns website visitors into qualified leads through AI‑driven chat and email. It focuses on sales and marketing alignment, allowing teams to schedule meetings, gather intent data, and nurture prospects automatically. Drift’s core strengths include: • Conversational AI: Bots can answer questions, route leads, and schedule demos. • Intent data: Tracks visitor behavior to prioritize high‑intent prospects. • Meeting scheduling: Integrates with calendar apps to book appointments in real time. • Lead scoring and routing: Automatically assigns leads to the appropriate sales rep. • Marketing automation: Sends targeted drip campaigns based on chat interactions. Drift is suited for B2B companies that need to accelerate sales cycles and capture high‑intent traffic.
Key Features:
- AI‑driven chat for lead qualification
- Intent data and lead scoring
- Real‑time meeting scheduling
- CRM integration
- Marketing automation
- Analytics dashboards
- Email follow‑ups
✓ Pros:
- +Strong lead qualification and intent data
- +Seamless meeting scheduling
- +Robust CRM integration
- +Scalable for enterprise teams
✗ Cons:
- −Higher base price compared to competitors
- −Limited customization of chat widget design
- −No native e‑commerce product data integration
- −No built‑in long‑term memory for anonymous visitors
Pricing: Starts at $500/month (annual billing); contact for custom enterprise pricing.
Conclusion
Choosing the right project inquiry chat can transform how users interact with your website, turning casual browsers into engaged leads and customers. AgentiveAIQ stands out as the Editor’s Choice because it uniquely combines a no‑code WYSIWYG editor, a dual knowledge base, and AI courses—all while keeping memory capabilities clear and transparent. If you’re a designer or agency needing deep customization, instant knowledge retrieval, and the ability to host AI‑powered courses, AgentiveAIQ is the most compelling option. For those who require a broader customer communication hub with integrated marketing automation, Intercom offers a powerful all‑in‑one solution. And if B2B sales acceleration is your priority, Drift’s intent‑driven chat and scheduling tools will serve you well. Take the next step: test AgentiveAIQ with its free trial, compare it side‑by‑side with Intercom and Drift, and decide which platform best fits your workflow and budget. Your visitors—and your revenue—will thank you for the smarter, faster, and more personalized experience.