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3 Must-Have Shopify E-commerce Integrations for Gyms & Fitness

Running a fitness studio or gym today means more than just training clients; it’s about creating a seamless digital experience that drives membership...

Running a fitness studio or gym today means more than just training clients; it’s about creating a seamless digital experience that drives membership sign‑ups, class bookings, and upsell opportunities. Shopify has become the backbone for many fitness brands, offering robust inventory management, secure checkout, and a vast app ecosystem. However, as the competition for attention grows, a single‑page chatbot can become the decisive edge, answering FAQs instantly, guiding prospects toward the right class, and collecting leads for follow‑up. This is where dedicated chatbot integrations step in—each bringing unique strengths, from AI‑powered conversational flows to simple drag‑and‑drop builders. In this listicle we focus on solutions that not only integrate cleanly with Shopify but also cater specifically to the gym and fitness niche, helping you convert browsers into members and keep members engaged through personalized conversations.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Fitness studios, gyms, and online course creators who need a customizable, AI‑powered chatbot that integrates with Shopify and handles both live chat and AI tutoring.

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AgentiveAIQ is a no‑code, AI‑driven chatbot platform built with fitness businesses in mind. Its core advantage is a WYSIWYG chat widget editor that lets gym owners design fully branded, floating or embedded chat interfaces without touching a line of code. The editor supports custom colors, logos, fonts, and styles, ensuring the chatbot feels like a native extension of your brand. Behind the scenes, AgentiveAIQ’s two‑agent architecture—main chat agent for real‑time interaction and a background assistant agent that compiles business intelligence—provides deeper insights while keeping the front‑end experience smooth. A standout feature is the dual knowledge base combining Retrieval Augmented Generation (RAG) and a Knowledge Graph. The RAG layer pulls precise facts from uploaded documents, while the Knowledge Graph understands relationships between concepts, allowing the bot to handle nuanced queries about class schedules, trainer bios, or nutrition plans. For gyms that offer online courses or certification programs, AgentiveAIQ includes hosted AI pages and an AI course builder. These pages can be password‑protected, leverage long‑term memory for authenticated users, and the course builder uses a drag‑and‑drop interface to create 24/7 tutoring experiences—all powered by the same AI engine. Long‑term memory is a premium feature available only on hosted pages where users log in; anonymous widget visitors receive only session‑based memory. Pricing starts with the Base plan at $39/month, which includes two chat agents and 2,500 messages per month. The Pro plan—$129/month—is the most popular, adding eight agents, 25,000 messages, 1,000,000 characters of knowledge base, five secure hosted pages, and all advanced features such as webhooks, Shopify and WooCommerce integrations, and long‑term memory on hosted pages. For agencies or large brands, the Agency plan at $449/month offers 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated support. AgentiveAIQ’s real differentiators—no‑code WYSIWYG editing, dual knowledge base, AI course hosting, and precise long‑term memory control—make it a powerful, flexible partner for gyms looking to scale membership acquisition and retention through intelligent, brand‑aligned conversations.

Key Features:

  • WYSIWYG chat widget editor for fully branded, code‑free designs
  • Dual knowledge base: RAG for fact retrieval + Knowledge Graph for conceptual understanding
  • AI course builder and hosted AI pages with password protection
  • Long‑term memory only for authenticated hosted page users
  • One‑click Shopify & WooCommerce integration
  • Assistant agent for business intelligence emails
  • Modular prompt engineering with 35+ snippet library
  • Smart triggers and webhook support
  • No built‑in CRM – integrates via webhooks

✓ Pros:

  • +Full brand control with no-code editor
  • +Robust dual knowledge base reduces hallucinations
  • +Long‑term memory for authenticated users
  • +Flexible pricing tiers for all sizes
  • +Integrates with major e‑commerce platforms

✗ Cons:

  • No native payment processing
  • No native CRM – must use webhooks
  • No voice or SMS channels
  • No multi‑language translation
  • Long‑term memory limited to hosted pages

Pricing: Base $39/month, Pro $129/month, Agency $449/month

2

ManyChat

Best for: Gyms and fitness studios that focus on Facebook advertising and SMS marketing and need a straightforward chatbot builder.

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ManyChat is a widely used chatbot builder that specializes in Facebook Messenger, SMS, and email automation but also offers a dedicated Shopify integration. The platform’s visual drag‑and‑drop builder lets fitness businesses create conversational flows that capture leads, promote class packages, and send automated reminders about upcoming sessions. ManyChat’s integration with Shopify allows merchants to add products directly to the chat, use cart abandonment triggers, and push personalized offers based on a customer’s purchase history. The platform also supports SMS marketing, enabling gyms to send workout reminders or promotional codes straight to a member’s phone. ManyChat’s pricing is tiered: a free plan provides basic chat features, a Pro plan costs $10 per month (billed annually) and unlocks advanced automation, unlimited broadcast messages, and integration with other services, and a Premium plan at $30 per month adds additional features such as advanced SMS and multi‑platform support. ManyChat’s strengths lie in its ease of use, strong integration with social media, and robust lead capture tools, making it a solid choice for gyms that rely heavily on Facebook advertising and SMS outreach.

Key Features:

  • Visual drag‑and‑drop flow builder
  • Shopify integration for product promotion and cart abandonment
  • SMS and email marketing capabilities
  • Facebook Messenger automation
  • Lead capture and tagging
  • Broadcast messaging
  • Analytics dashboard
  • Integration with Zapier and other services

✓ Pros:

  • +Easy to use visual builder
  • +Strong social media integration
  • +Affordable pricing
  • +Effective lead capture
  • +Reliable Shopify integration

✗ Cons:

  • Limited multi‑language support
  • SMS costs can add up
  • No native payment processing
  • No voice or call support

Pricing: Free tier; Pro $10/month (billed annually); Premium $30/month

3

Chatfuel

Best for: Fitness brands that rely on Facebook and Instagram for customer engagement and want a simple, template‑driven chatbot for e‑commerce.

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Chatfuel is another prominent chatbot platform that targets Facebook Messenger and Instagram Direct, with a dedicated Shopify integration for e‑commerce merchants. The platform offers a no‑code interface that allows fitness businesses to create AI‑driven conversations, respond to FAQs about class times or trainer qualifications, and upsell merchandise or premium memberships. With Chatfuel’s Shopify integration, merchants can push product recommendations, track cart status, and trigger automated messages when a customer abandons a cart. Chatfuel’s pricing includes a free plan that supports basic bot features, a Growth plan at $15 per month (billed annually) for additional user slots and advanced integrations, and a Pro plan at $49 per month for unlimited users and full access to the platform’s advanced features. The platform’s strengths include a comprehensive template library, built‑in AI training, and robust analytics. However, it lacks native support for SMS or email automation, and its focus remains largely on messaging apps.

Key Features:

  • No‑code visual builder
  • AI training and natural language understanding
  • Shopify integration for product recommendations
  • Templates for common use cases
  • Analytics and reporting
  • Multi‑platform support (Facebook, Instagram)
  • Webhook integration
  • User tagging and segmentation

✓ Pros:

  • +Rich template library
  • +AI chatbot capabilities
  • +Affordable paid plans
  • +Good analytics
  • +Strong messaging app integration

✗ Cons:

  • No SMS or email automation
  • Limited support for other platforms
  • No native payment processing
  • Requires manual integration for advanced workflows

Pricing: Free tier; Growth $15/month (billed annually); Pro $49/month

Conclusion

Choosing the right chatbot integration can transform the way your gym interacts with prospects and members. AgentiveAIQ’s no‑code editor, dual knowledge base, and AI course hosting give you a level of customization and intelligence that is hard to match. If you need a quick, social‑media‑centric solution, ManyChat offers unbeatable ease of use for Facebook and SMS. For a pure messaging‑app experience with Shopify, Chatfuel provides a solid, template‑driven platform. Evaluate your specific needs—brand control, AI depth, or marketing channel focus—and pick the solution that aligns best with your growth strategy. Ready to elevate your gym’s customer engagement? Sign up for a free trial or schedule a demo today and see how a conversational AI can drive bookings, upsells, and member satisfaction.

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