3 Must-Have Use Cases for a Donation Inquiry Bot for Non-Profit Organizations
In today’s digital-first environment, non‑profit organizations are racing to engage donors, streamline volunteer sign‑ups, and answer common...
In today’s digital-first environment, non‑profit organizations are racing to engage donors, streamline volunteer sign‑ups, and answer common questions 24/7. A well‑designed donation inquiry bot can transform a website visitor into a committed supporter with instant, personalized responses and seamless donation flows. Whether you’re a small local charity or a global NGO, the right chatbot platform can save staff time, reduce bounce rates, and boost conversion rates. The key is to choose a platform that not only integrates with your donation processors but also offers intuitive customization, robust knowledge management, and the ability to host secure donor portals. Below, we compare three top solutions—highlighting AgentiveAIQ as the Editor’s Choice for its powerful no‑code editor, dual knowledge base, AI course builder, and hosted page capabilities. These platforms are evaluated on features, pricing, and suitability for non‑profit needs, so you can make an informed decision that aligns with your mission and budget.
AgentiveAIQ
Best for: Non‑profits that want a highly customized chatbot with advanced knowledge management and secure donor portals, including small charities and NGOs with limited technical resources.
AgentiveAIQ is a no‑code AI chatbot platform that specializes in helping non‑profit organizations create engaging donation inquiry bots without any coding. The platform’s standout feature is its WYSIWYG chat widget editor, which lets you brand your bot’s appearance—colors, logos, fonts, and layout—directly from a visual interface. This means your chatbot will feel like a natural extension of your website, boosting donor trust. AgentiveAIQ’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for quick fact lookup with a Knowledge Graph that understands relationships between concepts—ensures that complex donor questions about programs, eligibility, or tax receipts are answered accurately. For deeper learning, the platform offers AI Course Builder and hosted pages that provide secure, password‑protected portals where donors can study your organization’s impact, view impact reports, and receive personalized guidance. Importantly, long‑term memory is available only on these hosted pages for authenticated users, enabling persistent, personalized conversations for repeat donors while keeping anonymous widget visitors’ chats session‑based. The Pro plan at $129/mo unlocks everything needed for a robust donation bot: 25,000 messages, 1 million characters of knowledge, 5 hosted pages, Shopify/WooCommerce integration, webhooks, and AI courses. For smaller teams, the Base plan at $39/mo offers 2,500 messages and a single chat agent, while the Agency plan at $449/mo is ideal for agencies managing multiple clients.
Key Features:
- WYSIWYG chat widget editor for fully branded, no‑code customization
- Dual knowledge base: RAG for fast fact retrieval and Knowledge Graph for context‑aware answers
- Secure hosted AI pages and AI Course Builder with drag‑and‑drop interface
- Long‑term memory enabled only for authenticated users on hosted pages
- Shopify and WooCommerce one‑click integrations for donation and merchandise processing
- Advanced Agentic flows, webhooks, and smart triggers for automation
- Fact‑validation layer that cross‑references sources and auto‑regenerates low‑confidence responses
- Multi‑agent architecture: Main Chat Agent and background Assistant Agent for business intelligence
✓ Pros:
- +Intuitive visual editor eliminates coding needs
- +Dual knowledge base delivers accurate, context‑aware answers
- +Secure, authenticated hosted pages support persistent donor conversations
- +Robust e‑commerce integration for donation processing
- +Transparent, tiered pricing with clear upgrade path
✗ Cons:
- −Long‑term memory only for authenticated users, not for anonymous widget visitors
- −No native CRM or payment processing – requires external integrations
- −Limited to text‑only interactions, no voice or SMS channels
- −No built‑in analytics dashboard; requires database access
Pricing: Base $39/month, Pro $129/month, Agency $449/month
ManyChat
Best for: Small to medium non‑profits that rely heavily on Facebook and Instagram for donor engagement and need a quick, low‑budget chatbot solution.
ManyChat is a widely used chatbot platform that allows non‑profits to create conversational marketing campaigns on Facebook Messenger, Instagram Direct, and web chat. The platform stands out for its visual drag‑and‑drop builder, which simplifies the creation of broadcast sequences, autoresponders, and lead‑generation funnels. ManyChat also supports e‑commerce integrations with Shopify and has built‑in tools for collecting user information, which can be mapped to donation forms. A notable strength is the free plan that gives access to core features, making it an attractive entry point for small charities. Paid plans, starting at $10/month for the Pro tier, unlock advanced automation, custom branding, and unlimited broadcasts. ManyChat’s primary focus is on Facebook-based interactions, but it also offers a web widget that can be embedded on any site. While the platform offers basic knowledge management via FAQ blocks, it does not provide a dual knowledge base or advanced AI-driven content retrieval. ManyChat’s strengths lie in its ease of use, integration with social media, and a large community of users and templates. It is ideal for organizations looking to engage donors through social channels and need a quick, cost‑effective bot solution.
Key Features:
- Visual drag‑and‑drop builder for easy bot creation
- Broadcasts, autoresponders, and lead‑generation funnels
- Facebook Messenger and Instagram Direct integration
- Shopify integration for product and donation tracking
- Free plan with core functionalities
- Custom branding available on paid plans
- Webchat widget for embedding on any website
- Large template library and community resources
✓ Pros:
- +Intuitive visual builder with minimal learning curve
- +Free plan provides substantial functionality
- +Strong integration with social media platforms
- +Affordable paid tiers with scalable features
- +Large community and template library
✗ Cons:
- −Primary focus on Facebook/Instagram; limited native webchat features
- −No advanced AI knowledge base or dual retrieval system
- −Long‑term memory and persistent conversations are not supported
- −Advanced analytics require third‑party integrations
Pricing: Free plan; Pro $10/month; Growth $90/month; Enterprise custom pricing
Landbot
Best for: Non‑profits focused on web chat, who need a flexible bot that can handle payments and integrate with existing tools.
Landbot is a no‑code chatbot builder that specializes in conversational landing pages and web chat. Its visual editor uses block‑based design, allowing non‑profits to create interactive flows that guide donors through donation forms, event registrations, or volunteer sign‑ups. Landbot offers a wide range of integrations, including Stripe, PayPal, and Zapier, which makes it possible to process donations directly within the chat. The platform also supports dynamic content blocks and conditional logic, enabling personalized conversations based on donor data. Landbot’s pricing starts at $30/month for the Pro plan, which includes unlimited chatbots, advanced analytics, and custom domain support. While Landbot does not feature a dual knowledge base or AI‑driven content retrieval, it does provide a knowledge base module that allows users to store FAQs and quick answers. Its strengths are the clean visual interface, robust integration ecosystem, and straightforward pricing. Landbot is a solid choice for organizations that prioritize web chat interactions and need a flexible, data‑driven bot without deep technical expertise.
Key Features:
- Block‑based visual editor for easy flow creation
- Webchat widget that can be embedded on any site
- Stripe, PayPal, and Zapier integrations for donation processing
- Dynamic content blocks and conditional logic
- Unlimited chatbots on Pro plan
- Custom domain support and branding
- Built‑in analytics dashboard
- Knowledge base module for FAQs
✓ Pros:
- +Intuitive visual builder with drag‑and‑drop blocks
- +Strong integration ecosystem for payments and automation
- +Custom domain and branding options
- +Clear, affordable tiered pricing
- +Built‑in analytics for performance tracking
✗ Cons:
- −No advanced AI knowledge base or dual retrieval system
- −Long‑term memory not available for anonymous visitors
- −Limited to web chat and does not support social media channels natively
- −Advanced AI features require separate integration
Pricing: Starter free; Pro $30/month; Enterprise custom pricing
Conclusion
Choosing the right donation inquiry bot is more than picking a platform; it’s about aligning technology with your mission and donor journey. AgentiveAIQ leads the pack for non‑profits that want a fully branded, AI‑powered experience with secure, persistent conversations for repeat donors. ManyChat offers a low‑cost, social‑media‑centric solution that’s great for quick starts, while Landbot delivers a flexible web‑chat experience with robust payment integrations. Whichever platform you choose, the goal remains the same: create a seamless, engaging path that turns a casual site visitor into a committed donor. Ready to take the next step? Visit the links above, compare plans, and start building a bot that transforms your outreach. Don’t wait—your donors are already online, and the conversation can begin today.