RETAIL · AI CHATBOT SOLUTIONS

3 Must-Have WYSIWYG Chatbot Editors for Online Retailers

In the fast‑moving world of e‑commerce, the ability to engage customers instantly and intelligently can mean the difference between a cart abandoned...

In the fast‑moving world of e‑commerce, the ability to engage customers instantly and intelligently can mean the difference between a cart abandoned and a sale closed. While many retailers still rely on static FAQ pages or generic support tickets, a well‑designed chatbot can answer product questions, recommend items, collect emails, and even process orders—all without a single line of code. For online stores, the perfect chatbot isn’t just about AI; it’s about a visual, drag‑and‑drop interface that lets marketers and designers iterate quickly, and a backend that can pull in real‑time inventory, product data, and customer history. This listicle zeroes in on the three best WYSIWYG chatbot editors that deliver that blend of ease and power, with a special focus on AgentiveAIQ’s unique stack of dual knowledge bases, AI course hosting, and brand‑aligned design tools. Whether you’re a small boutique, a mid‑size Shopify shop, or a large WooCommerce enterprise, the right editor will let you create chat experiences that feel natural, consistent, and revenue‑driving.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Online retailers of all sizes, course creators, and internal support teams who need a brand‑exact, no‑code chatbot with advanced knowledge and learning capabilities.

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AgentiveAIQ stands out as the editor’s choice for online retailers who want a no‑code, brand‑exact chatbot that can grow with their business. From the moment you drop the single‑line embed script into your site, the WYSIWYG chat widget editor lets you craft a floating or embedded chat experience that mirrors your brand’s colors, logos, fonts, and style cues—all without touching CSS or JavaScript. The visual editor also gives instant preview, so you can see exactly how the chat will look on desktop and mobile, and tweak button styles, background colors, and even the chat window shape with a few clicks. Beyond visual polish, AgentiveAIQ equips every chat with a dual knowledge base that blends Retrieval‑Augmented Generation (RAG) for quick fact lookup with a Knowledge Graph that understands relationships between concepts. This combination lets the bot answer detailed product queries, compare features, and navigate complex catalog hierarchies with context‑aware precision. The platform also offers AI courses and hosted AI pages, where you can build branded learning portals that users log into; here, long‑term memory is available for authenticated visitors, allowing the bot to remember past lessons, quiz scores, and personalized study plans. The assistant agent runs in the background, analysing conversations and automatically sending business intelligence emails to site owners—so you never miss a lead or support request. It also integrates seamlessly with Shopify and WooCommerce for real‑time product, inventory, and order data, and provides modular tools such as `get_product_info`, `send_lead_email`, and webhook triggers. A fact‑validation layer cross‑checks every answer against source documents, scoring confidence and auto‑re‑generating low‑confidence responses to keep hallucinations at bay. AgentiveAIQ’s pricing is transparent and scalable: the Base plan starts at $39/month and includes two agents, 2,500 messages, and a 100,000‑character knowledge base with branding. The Pro plan—ideal for growing stores—costs $129/month, adds eight agents, 25,000 messages, a million‑character KB, five secure hosted pages, and long‑term memory for logged‑in users. The Agency plan, priced at $449/month, supports 50 agents, 100,000 messages, 10 million characters, 50 hosted pages, and a dedicated account manager. Because it focuses on no‑code design, dual knowledge bases, and learning‑centered pages, AgentiveAIQ delivers a complete chatbot ecosystem that’s ready for e‑commerce, education, and internal support—all while keeping the brand voice intact.

Key Features:

  • WYSIWYG chat widget editor—full visual customization of colors, logos, fonts, and styles
  • Dual knowledge base: fast RAG fact retrieval + Knowledge Graph for relational understanding
  • AI‑powered courses and hosted learning pages with password protection
  • Long‑term memory on hosted pages for authenticated users only
  • Assistant Agent that sends business‑intel emails
  • E‑commerce integrations: Shopify and WooCommerce one‑click setup
  • Modular tool set (get_product_info, send_lead_email, webhook triggers)
  • Fact‑validation layer with confidence scoring and auto‑regeneration

✓ Pros:

  • +Full visual control without code
  • +Dual knowledge base for accurate, context‑aware answers
  • +Built‑in e‑commerce data access
  • +Hosted AI course pages with memory for logged‑in users
  • +Transparent, scalable pricing

✗ Cons:

  • No native CRM or payment processing—requires webhooks
  • No voice or SMS/WhatsApp channels
  • No built‑in analytics dashboard
  • Long‑term memory limited to authenticated page users

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

Landbot.io

Best for: Small to medium e‑commerce sites that need a quick, visual chatbot with multi‑channel support

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Landbot.io provides a truly visual chatbot building experience that appeals to marketers and designers who want to create conversational flows without coding. Its drag‑and‑drop builder lets users stitch together messages, forms, and conditional logic in a flow‑chart style interface. Landbot supports multi‑channel deployment, allowing the same flow to run on websites, WhatsApp, Facebook Messenger, and even email. The platform also offers a library of pre‑built templates, including e‑commerce funnels that can capture leads, recommend products, and collect payments through integrated checkout flows. Landbot’s pricing starts at $30/month for the Basic plan, which includes up to 1,000 chats per month and 100 chat flows, while the Pro plan costs $99/month and lifts limits to 10,000 chats and 500 flows, plus advanced features such as custom branding, API access, and integrations with Zapier, Shopify, and Stripe. The Enterprise tier is contact‑based and offers unlimited chats, dedicated support, and advanced security controls. Key strengths of Landbot include its intuitive visual editor, extensive integrations, and the ability to embed chat widgets with minimal technical setup. However, it does not natively offer a dual knowledge base, and its fact‑validation or memory features are limited to standard session data.

Key Features:

  • Drag‑and‑drop visual builder with flow‑chart interface
  • Multi‑channel deployment: website, WhatsApp, Facebook Messenger, email
  • Pre‑built e‑commerce templates for lead capture and product recommendations
  • Shopify, Stripe, and Zapier integrations
  • Custom branding and API access
  • Session‑based memory (no long‑term memory)
  • Built‑in analytics dashboard
  • Template library for quick starts

✓ Pros:

  • +Intuitive visual builder
  • +Wide range of integrations
  • +Easy embedding
  • +Scalable plans
  • +Extensive templates

✗ Cons:

  • No dual knowledge base or advanced fact‑validation
  • Limited long‑term memory
  • No native e‑commerce checkout beyond Stripe integration
  • Pricing increases steeply for high volume

Pricing: Basic $30/mo, Pro $99/mo, Enterprise—contact for quote

3

ManyChat

Best for: Marketers and e‑commerce stores looking to automate sales and support via chat on Facebook and SMS

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ManyChat is a popular chatbot platform that focuses on marketing automation and conversational commerce. Its visual flow builder allows users to create interactive sequences using a drag‑and‑drop interface, targeting Facebook Messenger, SMS, and email. ManyChat offers a range of e‑commerce features, such as product catalogs, cart abandonment recovery, and checkout flows that can be triggered directly from the chat window. Additionally, it provides built‑in integrations with Shopify, WooCommerce, and major email marketing services. ManyChat’s pricing structure includes a free tier that supports up to 500 contacts and basic flows. The Pro plan is $10/month per 1,000 contacts, giving access to advanced automation, broadcast messages, and custom fields. An Enterprise plan is available for larger teams and offers unlimited contacts, dedicated support, and advanced reporting. Strengths of ManyChat lie in its marketing focus, strong integration with e‑commerce platforms, and robust broadcast capabilities. However, its visual builder is less flexible for complex conditional logic, and it does not provide a dual knowledge base or long‑term memory beyond session context.

Key Features:

  • Visual flow builder for Facebook Messenger, SMS, and email
  • Shopify and WooCommerce integrations for product catalogs and checkout
  • Cart abandonment recovery and lead capture flows
  • Broadcast messaging and segmentation
  • Custom fields and dynamic content
  • Session‑based memory only
  • Analytics dashboard for engagement metrics
  • Pricing tiers for small to enterprise teams

✓ Pros:

  • +Strong e‑commerce integration
  • +Marketing automation features
  • +Easy to use visual builder
  • +Scalable pricing

✗ Cons:

  • Limited conditional logic depth
  • No dual knowledge base or advanced fact‑validation
  • No long‑term memory beyond session
  • Requires separate platform for web chat

Pricing: Free (up to 500 contacts), Pro $10/month per 1,000 contacts, Enterprise—contact for quote

Conclusion

Choosing the right chatbot editor can unlock new revenue streams and improve customer satisfaction for any online retailer. AgentiveAIQ’s WYSIWYG editor, dual knowledge base, and AI course hosting make it a standout for teams that want a fully branded, intelligent experience without writing code. Landbot and ManyChat, while powerful in their own right, offer more limited knowledge handling and memory capabilities but excel in rapid deployment across multiple channels and marketing automation. If your priority is a seamless, data‑driven chat that remembers past interactions for logged‑in users, AgentiveAIQ is the clear winner. For teams that need a quick, visual builder and extensive channel support, Landbot or ManyChat are solid alternatives. Take the next step: try a free trial, compare the dashboards, and see which platform best aligns with your brand’s voice and technical comfort.

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