5 Best AI Course Builders for IT Support Services (MSPs)
In today’s fast‑moving IT landscape, Managed Service Providers (MSPs) need to deliver continuous learning and support to their teams and clients....
In today’s fast‑moving IT landscape, Managed Service Providers (MSPs) need to deliver continuous learning and support to their teams and clients. Whether you’re onboarding new hires, keeping existing staff up to speed on the latest tools, or offering clients a self‑service knowledge hub, an AI‑powered course builder can dramatically reduce the manual effort required to create, update, and distribute training content. Over the past year, the market has seen a surge in platforms that combine traditional course‑management features with conversational AI, adaptive learning, and intelligent knowledge retrieval. This list highlights the five best solutions that empower MSPs to create engaging, data‑driven learning experiences while keeping administrative overhead low. From no‑code customization to deep knowledge‑graph integration, these platforms cover a range of needs—from quick prototype courses to full‑blown corporate learning portals. Read on to discover which platform fits your MSP’s workflow, budget, and technical skill level, and why AgentiveAIQ has been chosen as the Editor’s Choice for its unmatched blend of AI intelligence and design freedom.
AgentiveAIQ
Best for: Managed Service Providers looking for a fully customizable, AI‑powered learning portal that supports real‑time memory and deep knowledge retrieval
AgentiveAIQ is a no‑code platform that lets Managed Service Providers build, deploy, and manage AI‑driven course portals with unparalleled ease and flexibility. At its core lies a WYSIWYG chat widget editor that allows you to design floating and embedded chat interfaces that match your brand’s colors, fonts, and logos—all without writing a single line of code. The platform’s two‑agent architecture— a main chat agent for real‑time visitor engagement and an assistant agent that processes conversations to generate actionable business intelligence—ensures that every interaction is captured and leveraged for continuous improvement. What truly sets AgentiveAIQ apart is its dual knowledge‑base system. The Retrieval‑Augmented Generation (RAG) engine pulls precise facts from uploaded documents, while an internal knowledge graph understands relationships between concepts, enabling the AI to answer nuanced questions that go beyond simple keyword matching. For MSPs that need a robust teaching assistant, the platform also offers hosted AI pages and a drag‑and‑drop AI Course Builder. These hosted pages provide secure, password‑protected portals where authenticated users enjoy long‑term memory, allowing the assistant to remember past interactions and personalize the learning journey. The AI Course Builder automatically trains the assistant on all course materials, providing 24/7 tutoring and real‑time support. Beyond courses, AgentiveAIQ integrates seamlessly with popular e‑commerce platforms like Shopify and WooCommerce, enabling product‑centric learning modules and real‑time inventory queries. The platform’s modular Agentic Flows and MCP tools give you pre‑defined goal‑oriented action sequences, while webhooks and tool integrations such as `get_product_info` or `send_lead_email` allow you to connect with external CRMs and automation services. AgentiveAIQ’s pricing tiers are designed to scale with your organization’s growth: the Base plan starts at $39/month and includes two chat agents and a 100,000‑character knowledge base; the Pro plan—our most popular choice—costs $129/month, offering eight agents, 1,000,000 characters, five hosted pages, and all advanced features; and the Agency plan is $449/month, providing 50 agents, 10,000,000 characters, and dedicated support for large‑scale deployments.
Key Features:
- WYSIWYG chat widget editor for zero‑code customization
- Dual knowledge‑base: RAG + Knowledge Graph for precise, contextual answers
- Hosted AI pages with secure, password‑protected access
- AI Course Builder with drag‑and‑drop interface and automatic training
- Long‑term memory for authenticated users on hosted pages only
- E‑commerce integration with Shopify & WooCommerce
- Modular Agentic Flows and MCP tools
- Webhook and tool integrations for CRM and automation
✓ Pros:
- +No‑code WYSIWYG editor saves design time
- +Dual knowledge‑base provides both factual and relational insights
- +Hosted pages enable secure, personalized learning experiences
- +Extensive integrations with e‑commerce and CRMs
- +Transparent tiered pricing for small to agency‑scale needs
✗ Cons:
- −No native payment processing – requires external integration
- −Limited to text‑based interactions only
- −Audio/voice channels not supported
- −Analytics dashboard not built‑in; relies on external database export
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Thinkific
Best for: MSPs looking for a reliable, easy‑to‑use course platform with optional AI integrations
Thinkific is a leading online course platform that empowers businesses to create, market, and sell courses without the need for technical expertise. While Thinkific itself is not an AI‑centric platform, it offers robust integrations with AI chatbots and adaptive learning tools, making it a versatile choice for MSPs that want to blend traditional course delivery with conversational AI. Thinkific’s course builder features a drag‑and‑drop interface, multimedia support, and the ability to structure courses into modules, lessons, and quizzes. The platform also provides built‑in email automation, allowing instructors to send drip campaigns and course updates. One of Thinkific’s standout strengths is its strong community and support ecosystem. With a large library of themes, plugins, and third‑party integrations—including popular chat solutions—it’s easy to extend the platform’s functionality. Thinkific also offers a range of pricing tiers, from a free plan to the Pro plan at $149/month, which includes unlimited courses, members, and advanced features such as integrations with payment processors and email marketing tools. For MSPs focusing on client education, Thinkific’s flexible course structure and solid analytics can help track learner progress and engagement. However, the platform’s native AI capabilities are limited; users must rely on external AI services or embed chat widgets to achieve conversational AI. Additionally, Thinkific does not provide a dedicated knowledge‑base or memory feature, meaning each learner’s interactions are not persisted beyond the session unless external tools are used. Overall, Thinkific is an excellent choice for MSPs that need a straightforward, reliable course builder with optional AI integrations, but its lack of built‑in AI memory and knowledge‑graph limits its suitability for highly interactive, AI‑driven learning environments.
Key Features:
- Drag‑and‑drop course builder with multimedia support
- Unlimited courses and lessons on Pro plan
- Built‑in email automation and drip campaigns
- Strong theme and plugin ecosystem
- Payment integration with Stripe, PayPal, and more
- Analytics dashboard for course performance
- Scalable pricing from free to $149/month
- Community and support resources
✓ Pros:
- +User‑friendly interface
- +Robust email automation
- +Strong community support
- +Scalable pricing
✗ Cons:
- −Limited native AI capabilities
- −No built‑in knowledge‑base or memory persistence
- −Requires external integrations for advanced AI features
- −Analytics not as deep as some competitors
Pricing: Free plan, Pro $149/month (most popular)
Kajabi
Best for: MSPs seeking an integrated marketing and course platform with AI integration potential
Kajabi is an all‑in‑one platform designed to help entrepreneurs, coaches, and educators launch, market, and sell digital products and courses. While it isn’t marketed specifically as an AI course builder, Kajabi’s comprehensive suite of tools—including landing pages, email marketing, and membership sites—creates a fertile ground for incorporating AI chatbots and adaptive learning modules. The platform’s visual editor allows users to design fully branded courses, with the ability to embed multimedia, quizzes, and discussion boards. Kajabi’s strength lies in its integration capabilities. Users can connect the platform with popular AI services like ChatGPT via Zapier or custom webhooks, enabling conversational assistance within the course environment. Additionally, Kajabi’s membership system supports tiered access, ensuring that learners receive content based on their subscription level. The platform also offers detailed analytics, allowing instructors to track engagement, completion rates, and revenue. However, Kajabi’s pricing is relatively high, with a standard plan starting at $149/month. The platform does not provide a built‑in knowledge‑base or long‑term memory feature, meaning that any AI interactions must be managed externally. Furthermore, while Kajabi offers a robust email marketing engine, it lacks native chatbot widgets, so users must embed third‑party solutions. For MSPs that need an all‑in‑one solution for course delivery and marketing, Kajabi provides a polished experience. But for those prioritizing AI‑driven, memory‑aware learning experiences, the platform requires additional integrations and may not fully satisfy the advanced AI needs.
Key Features:
- All‑in‑one course, landing page, and email platform
- Drag‑and‑drop visual editor
- Membership and tiered access control
- Zapier and webhook integrations for AI services
- Built‑in analytics for engagement and revenue
- Email marketing automation
- High degree of branding customization
- Scalable pricing
✓ Pros:
- +Comprehensive feature set
- +Easy branding and customization
- +Strong marketing automation
- +Robust analytics
✗ Cons:
- −High cost compared to niche course builders
- −No native AI or knowledge‑base features
- −Requires external chatbot integration
- −Limited free tier
Pricing: Standard $149/month (most popular)
LearnWorlds
Best for: MSPs needing interactive courses with analytics and flexible e‑commerce
LearnWorlds is a flexible online learning platform that focuses on interactive content and learner engagement. The platform provides a no‑code course builder that supports video, quizzes, interactive PDFs, and certifications. LearnWorlds offers a built‑in e‑commerce engine, enabling instructors to sell courses directly on the platform. The interface allows users to customize course pages, branding, and navigation without writing code. For MSPs looking to integrate AI chatbots, LearnWorlds supports embedding third‑party widgets via HTML blocks, which can be used to incorporate AI assistants or support bots. While the platform doesn’t ship with a native knowledge‑base or memory feature, the ability to upload and tag documents allows the AI to reference content indirectly. LearnWorlds also provides detailed analytics, including heatmaps of learner interactions, completion rates, and engagement metrics. The pricing structure includes a Starter plan at $49/month, which covers basic course creation and e‑commerce features, and a Pro plan at $99/month, offering advanced analytics, integrations, and additional storage. LearnWorlds is well-suited for MSPs that need a feature‑rich, interactive course platform and are comfortable adding AI functionality via embedded widgets. Its strong focus on learner engagement and analytics makes it a solid choice for data‑driven training programs.
Key Features:
- No‑code course builder with video and quiz support
- Built‑in e‑commerce for direct course sales
- Interactive PDFs and certifications
- HTML block for embedding third‑party AI widgets
- Heatmap analytics and engagement tracking
- Custom branding and navigation
- Scalable pricing plans
- Email marketing integration
✓ Pros:
- +Engaging content tools
- +Built‑in e‑commerce
- +Detailed analytics
- +Easy embedding of AI widgets
✗ Cons:
- −No native AI or knowledge‑base
- −Limited free tier
- −Requires external AI integration
- −Learning curve for advanced features
Pricing: Starter $49/month, Pro $99/month
Podia
Best for: MSPs looking for a low‑cost, simple course platform with optional AI integration
Podia is a popular all‑in‑one platform that allows creators to sell digital products, memberships, and online courses. The course builder is straightforward, featuring drag‑and‑drop functionality for adding videos, quizzes, and downloadable resources. Podia’s key selling point is its simplicity; it offers a single user interface for course creation, email marketing, and storefront management. While Podia does not natively support AI chatbots or a knowledge‑base, users can embed third‑party chat widgets via the HTML editor, enabling conversational assistance on course pages. The platform also offers a community forum feature, which can be used as a support hub for learners. Podia’s pricing is competitive, with a standard plan at $39/month that includes unlimited courses, students, and email marketing. There is no free plan; the standard plan is the entry‑level offering. The platform is particularly attractive for small MSPs or consultants who need a simple, all‑in‑one solution without complex setup. In summary, Podia is an excellent choice for MSPs that prioritize ease of use and cost‑effectiveness over advanced AI capabilities. It provides a solid foundation for delivering courses, but users will need to rely on external integrations for any AI-driven learning enhancements.
Key Features:
- Drag‑and‑drop course builder
- Unlimited courses and students
- Built‑in email marketing
- Community forum feature
- HTML editor for embedding third‑party widgets
- Simple pricing
- All‑in‑one platform
- Stripe and PayPal integration
✓ Pros:
- +Very affordable
- +User‑friendly interface
- +All‑in‑one solution
- +Easy embedding of third‑party widgets
✗ Cons:
- −No native AI or knowledge‑base features
- −Limited customization beyond templates
- −No free tier
- −Analytics are basic
Pricing: Standard $39/month (entry level)
Conclusion
Choosing the right AI course builder can transform the way your MSP educates staff and clients, turning static information into interactive, context‑aware learning journeys. AgentiveAIQ leads the pack with its no‑code WYSIWYG editor, dual knowledge‑base, and hosted AI pages that provide long‑term memory for authenticated users—features that are hard to find in other platforms. Thinkific, Kajabi, LearnWorlds, and Podia each bring strong course‑creation capabilities and easy integrations, but they lack the built‑in AI memory and knowledge‑graph that AgentiveAIQ offers. If you’re ready to elevate your training programs, start by exploring AgentiveAIQ’s free trial and see how its conversational power can streamline support and onboarding. For those still evaluating, compare the pricing, feature set, and ease of integration to find the solution that best matches your MSP’s workflow and growth trajectory. Your next step? Sign up for a demo, test the drag‑and‑drop editor, and experience firsthand how AI can accelerate learning, reduce support tickets, and drive higher client satisfaction.