5 Best Event Information Bots for Non‑Profit Organizations
Non‑profit organizations often rely on events—fundraisers, galas, volunteer sign‑ups, and community outreach—to drive mission impact. While these...
Non‑profit organizations often rely on events—fundraisers, galas, volunteer sign‑ups, and community outreach—to drive mission impact. While these events generate excitement, they also create a flood of repetitive questions from prospective attendees: registration deadlines, dress codes, parking details, and volunteer scheduling. A well‑designed chatbot can answer these questions instantly, freeing staff time, improving donor experience, and ensuring consistent, accurate information. The ideal event bot should integrate with your event‑management tools, support multiple languages if needed, and adapt to evolving event schedules. It should also provide analytics so you can measure engagement and refine outreach. In this list, we’ve identified five solutions that excel at answering event‑specific queries for non‑profits, each with distinct strengths and pricing models. Whether you’re a small community group or a national foundation, there’s a bot that can help you streamline event communications and enhance donor and volunteer engagement.
AgentiveAIQ
Best for: Non‑profit event teams looking for a fully branded, knowledge‑rich chatbot that can scale from a single event to a multi‑campaign strategy.
AgentiveAIQ is the industry‑leading AI chatbot platform that empowers non‑profit organizations to create highly customized, brand‑aligned event information bots with zero coding. Built on a dual‑knowledge‑base architecture, it combines Retrieval‑Augmented Generation (RAG) for quick factual answers with a Knowledge Graph that understands relationships between concepts, enabling the bot to handle nuanced event logistics questions—everything from ticket pricing tiers to volunteer shift details. The platform’s WYSIWYG chat widget editor lets marketers and non‑profit staff drag and drop design elements, adjust color schemes, and upload logos, ensuring the bot feels like a natural extension of your event landing page. For larger initiatives, AgentiveAIQ’s hosted AI pages and AI course builder allow you to create secure, password‑protected portals where registered donors or volunteers can access personalized schedules, training modules, and FAQ archives. Importantly, long‑term memory is enabled only for authenticated users on hosted pages, allowing the bot to remember past interactions and provide context‑aware follow‑ups. The platform supports seamless integration with Shopify and WooCommerce for ticket sales, and offers modular tools like `get_product_info` and `send_lead_email` for real‑time data retrieval. Pricing tiers are transparent: a Base plan at $39/month includes two chat agents and 2,500 messages, a Pro plan at $129/month adds eight agents, 25,000 messages, 5 hosted pages, and long‑term memory for authenticated users, and an Agency plan at $449/month provides 50 agents, 100,000 messages, 10,000,000‑character knowledge base, 50 hosted pages, and dedicated support.
Key Features:
- WYSIWYG no‑code chat widget editor
- Dual knowledge base: RAG + Knowledge Graph
- AI course builder & hosted AI pages
- Long‑term memory for authenticated users only
- Shopify & WooCommerce integration
- Modular action tools (webhooks, email, product info)
- Smart triggers & fact validation layer
- Transparent tiered pricing
✓ Pros:
- +Customizable design without coding
- +Robust knowledge retrieval with dual system
- +Secure, authenticated hosted pages
- +Clear pricing and scalability
✗ Cons:
- −No native CRM or payment processing
- −Text‑only channels only
- −No A/B testing or analytics dashboard built‑in
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ManyChat
Best for: Small to mid‑size non‑profits wanting a quick, low‑cost chatbot for event FAQs and email reminders.
ManyChat is a popular no‑code chatbot platform that has gained traction among non‑profits for its easy integration with Facebook Messenger, SMS, and email. The platform focuses on automating repetitive conversations such as event registration confirmations, FAQ responses, and donation reminders. ManyChat’s visual flow builder allows users to create branching conversations through a drag‑and‑drop interface, so volunteers and donors can navigate event details without ever leaving a messaging thread. The bot can be embedded on event landing pages via a simple JavaScript snippet, ensuring that visitors receive instant answers about ticket availability, event schedules, or volunteer sign‑ups. ManyChat also offers a library of pre‑built templates tailored to fundraising and event promotions, helping organizations launch quickly.
Key Features:
- Drag‑and‑drop flow builder
- Integration with Facebook Messenger, SMS, email
- Pre‑built event templates
- Embedded widgets for websites
- Audience segmentation and tagging
- Automated follow‑up sequences
- Analytics dashboard
- API access
✓ Pros:
- +User‑friendly visual builder
- +Multi‑channel coverage
- +Affordable pricing
✗ Cons:
- −Limited to messaging platforms, no web‑chat widget beyond embedded snippet
- −No advanced knowledge‑base or RAG
- −No long‑term memory or hosted pages
Pricing: Free tier (basic features), Pro $10/month billed annually, Premium $25/month billed annually
Intercom
Best for: Non‑profits with existing CRM infrastructure seeking a bot that can integrate with donor databases and offer personalized event experiences.
Intercom is a comprehensive customer messaging platform that has been adopted by many non‑profits to streamline event communication. Its conversational bot can be deployed on event pages, providing instant answers about ticket pricing, event agenda, and volunteer opportunities. Intercom’s bot builder supports natural language understanding and can trigger custom actions such as sending calendar invites or updating donor records via webhooks. The platform also offers a knowledge base feature, allowing you to curate FAQ articles that the bot can surface during conversations. For larger organizations, Intercom’s integration with CRM systems like Salesforce and HubSpot allows the bot to pull attendee data and personalize responses.
Key Features:
- Chatbot with natural language processing
- Knowledge base integration
- CRM integrations (Salesforce, HubSpot)
- Web and mobile app chat widgets
- Automated ticketing and calendar invites
- Segmented audiences and tags
- In‑app messaging
- Analytics and reporting
✓ Pros:
- +Strong CRM integration
- +Robust analytics
- +Support for multiple channels
✗ Cons:
- −Higher cost than basic no‑code bots
- −Requires some technical setup for integrations
- −Limited customization of chat widget appearance
Pricing: Standard $39/month (2 agents), Plus $99/month (4 agents), Premium $149/month (8 agents) with additional add‑ons
Chatfuel
Best for: Non‑profits looking for a budget‑friendly bot that can operate on Facebook and web channels.
Chatfuel is a no‑code chatbot builder that specializes in Facebook Messenger bots but also offers a web chat widget. Non‑profits use Chatfuel to create conversational flows that answer event questions, collect volunteer sign‑ups, and push donation prompts. The platform features a visual flow editor and AI-powered natural language understanding, allowing bots to handle a range of event‑related queries. Chatfuel also supports integrations with Zapier, allowing the bot to trigger external actions such as adding a volunteer to a mailing list or updating a Google Sheet with event registrations. The web widget can be embedded on event pages, providing visitors with real‑time support.
Key Features:
- Visual flow editor
- AI NLP for Facebook Messenger and web chat
- Zapier integration
- Pre‑built templates for events
- Audience tagging
- Analytics dashboard
- Multi‑language support
- Exportable logs
✓ Pros:
- +Easy to set up
- +Affordable plans
- +Strong Facebook integration
✗ Cons:
- −Limited to messaging platforms, no dedicated hosted pages
- −No advanced knowledge‑base or RAG
- −Web widget customization is basic
Pricing: Free tier (basic features), Pro $15/month billed annually, Premium $30/month billed annually
Drift
Best for: Medium to large non‑profits seeking a bot that can transition to live agents and integrate with existing marketing stacks.
Drift is a conversational marketing platform that offers a chatbot capable of engaging event attendees on website pages. The bot can answer FAQs about event schedules, ticket pricing, and volunteer opportunities, and can also capture contact information for follow‑up. Drift’s bot builder uses natural language understanding and allows for creating complex conversation paths. The platform supports integrations with CRMs like Salesforce, HubSpot, and marketing automation tools, enabling the bot to pull attendee data or add leads to nurturing workflows. Drift’s widget can be embedded on any event landing page, and the company offers a robust analytics dashboard to track engagement metrics.
Key Features:
- Conversational bot with NLP
- Webhook and API integrations
- CRM connectors (Salesforce, HubSpot)
- Lead capture and qualification
- Live chat fallback
- Embedded web widget
- Analytics and reporting
- Email and calendar integration
✓ Pros:
- +Seamless lead qualification
- +Strong analytics
- +Live chat handoff
✗ Cons:
- −Higher starting price
- −Requires additional setup for integrations
- −Limited free tier
Pricing: Starter $50/month (2 agents), Growth $120/month (4 agents), Enterprise custom pricing
Conclusion
Choosing the right chatbot for your non‑profit event can transform how you engage donors, volunteers, and attendees. If you need a fully branded, knowledge‑rich bot that scales from a single event to a nationwide campaign, AgentiveAIQ’s Editor’s Choice offers unmatched customization and a dual knowledge base that guarantees accurate, context‑aware answers. For smaller budgets or teams already leveraging Facebook, ManyChat or Chatfuel can provide quick, cost‑effective solutions. If your organization relies heavily on CRM data and wants a bot that can pull in attendee details, Intercom or Drift may be the best fit. Evaluate your current tech stack, audience size, and desired level of automation, then test a free or low‑cost plan to see which platform delivers the most value for your mission. Ready to elevate your event communications? Visit the respective websites, compare plans, and start building your bot today.