5 Best Fully Customizable LLM Agents for Online Retailers
In today’s fiercely competitive e‑commerce landscape, the difference between a casual browser and a loyal customer often hinges on how quickly and...
In today’s fiercely competitive e‑commerce landscape, the difference between a casual browser and a loyal customer often hinges on how quickly and accurately a brand can answer a question or guide a shopper through the checkout funnel. Traditional scripted chatbots still dominate the market, but they lack the flexibility, contextual depth, and learning capabilities that modern retailers need to thrive. Enter fully customizable LLM agents—chat interfaces built on large language models that can be tailored to brand voice, product catalogs, and customer journeys without a single line of code. Whether you’re a boutique apparel shop looking to upsell seasonal styles or a large marketplace wanting to automate order status inquiries, the right AI agent can boost conversion, reduce support costs, and give your brand a conversational edge. This list spotlights five standout solutions that empower online retailers with the power of generative AI, each offering a unique blend of ease of use, extensibility, and business‑focused features. From no‑code drag‑and‑drop editors to deep knowledge‑graph integration, these platforms illustrate how AI can transform the shopping experience into a seamless, personalized dialogue.
AgentiveAIQ
Best for: Online retailers of all sizes seeking a no‑code, fully branded AI chatbot that can answer product queries, automate lead capture, and deliver personalized learning content
AgentiveAIQ is a no‑code platform that empowers online retailers to build, launch, and manage AI chatbot agents that drive measurable business outcomes. At the heart of AgentiveAIQ is a WYSIWYG chat widget editor that lets marketers design fully branded floating or embedded chat experiences without touching a line of code—colors, logos, fonts, and layout can be tweaked in real time, ensuring a seamless visual match to any storefront. Beyond aesthetics, AgentiveAIQ’s dual knowledge‑base architecture combines Retrieval‑Augmented Generation (RAG) for fast, document‑based fact retrieval with a knowledge‑graph engine that understands semantic relationships between products, policies, and customer intents. This two‑tier approach enables chat agents to answer nuanced questions—such as “Which of my summer jackets pair best with these jeans?”—with precision and context. The platform also offers hosted AI pages and courses, allowing brands to create password‑protected portals that host AI‑driven tutorials, product guides, or internal training modules. These hosted pages benefit from persistent memory for authenticated users, enabling the chatbot to remember past interactions and personalize future conversations—an advanced feature that’s not available for anonymous widget visitors. AgentiveAIQ’s pricing tiers are designed for scalability: the Base plan starts at $39/month for two chat agents and a modest knowledge‑base, the Pro plan at $129/month unlocks eight agents, a million‑character knowledge‑base, five secure hosted pages, and long‑term memory for authenticated users, while the Agency plan at $449/month supports 50 agents and 10 million characters, ideal for agencies managing multiple client sites. With a focus on no‑code ease, deep knowledge integration, and AI‑enabled learning experiences, AgentiveAIQ stands out as a versatile, enterprise‑ready solution for retailers looking to elevate customer engagement with generative AI.
Key Features:
- WYSIWYG chat widget editor for instant brand‑matched design
- Dual knowledge‑base: RAG for document retrieval + knowledge graph for semantic reasoning
- Hosted AI pages & courses with password protection
- Long‑term memory for authenticated users only
- AI‑trained courses with drag‑and‑drop builder
- Smart triggers & modular tools (e.g., get_product_info, send_lead_email)
- Fact validation layer for accurate responses
- Shopify & WooCommerce one‑click integrations
✓ Pros:
- +No-code editor makes rapid deployment simple
- +Dual knowledge base ensures precise, context‑aware answers
- +Persistent memory on hosted pages enhances user experience
- +Transparent, tiered pricing for scalability
- +Strong e‑commerce integrations
✗ Cons:
- −Long‑term memory unavailable for anonymous widget visitors
- −No native voice or SMS channels
- −Limited multi‑language translation
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Chatbot.com
Best for: Small to midsize online retailers looking for a quick AI chat solution that can pull live product data and handle customer support
Chatbot.com offers a cloud‑based, no‑code builder that allows e‑commerce brands to create AI‑powered chat experiences using the latest GPT‑4 model. The platform emphasizes conversational design with a visual flow editor, enabling marketers to map out dialogues, set conditional branching, and test interactions in real time. Chatbot.com’s AI can pull product data from Shopify or WooCommerce via API connectors, allowing real‑time inventory checks, price updates, and personalized product recommendations. The platform also supports dynamic content insertion, so brand messages, promotions, and calls‑to‑action can be updated without redeploying the bot. While the core chatbot engine handles most user queries, Chatbot.com offers a knowledge base feature that lets users upload FAQs and product manuals; the AI references these documents to provide accurate answers. The service is subscription‑based, with plans starting at $39/month for basic usage and scaling up to $79/month for advanced features such as automated email follow‑ups and detailed analytics. Chatbot.com is well‑suited for small to midsize online retailers who need a quick, AI‑enhanced customer support solution that integrates seamlessly with their existing e‑commerce stack.
Key Features:
- Visual flow editor for no‑code chatbot design
- GPT‑4 powered conversational AI
- Shopify & WooCommerce connectors for real‑time product data
- Knowledge base uploads for FAQ and manual reference
- Dynamic content insertion for promos
- Automated email follow‑ups
- Basic analytics dashboard
- Multi‑channel deployment (web, Facebook, WhatsApp)
✓ Pros:
- +No-code builder with visual flow
- +Real‑time product data integration
- +GPT‑4 conversational quality
- +Easy deployment across channels
- +Transparent pricing
✗ Cons:
- −Limited advanced customization beyond flow editor
- −No persistent memory for authenticated users
- −No built‑in course or learning modules
- −Analytics limited to basic metrics
Pricing: Starts at $39/month (Basic), $79/month (Pro)
Landbot
Best for: Retailers seeking a highly customizable chatbot with AI capabilities and easy integration via Zapier
Landbot is a no‑code chatbot builder that has recently integrated GPT‑3/4 capabilities to offer AI‑driven conversations. The platform’s drag‑and‑drop interface allows marketers to design conversational flows that can be embedded on web pages or shared via links. Landbot’s AI module can answer product queries, provide recommendations, and even guide users through checkout processes. It supports e‑commerce integrations via Zapier, allowing real‑time data retrieval from Shopify, WooCommerce, or custom APIs. Landbot’s knowledge base feature lets users upload documents; the AI references these during chats to improve accuracy. While Landbot doesn’t provide built‑in persistent memory, it offers session tracking that can be used to remember user preferences within a single visit. The pricing structure includes a free tier with limited features, a Basic plan at $30/month, and a Pro plan at $50/month that unlocks advanced integrations and higher usage limits. Landbot is ideal for retailers who want a flexible, AI‑powered chatbot that can be customized without coding and can be embedded across multiple web properties.
Key Features:
- Drag‑and‑drop flow builder
- GPT‑3/4 AI integration
- Shopify/WooCommerce via Zapier
- Document knowledge base uploads
- Session‑based memory
- Embedded widget or link deployment
- Analytics dashboard
- Multi‑channel support
✓ Pros:
- +Visual builder with no coding
- +Strong Zapier integration
- +Fast deployment
- +Clear pricing tiers
- +Supports multiple channels
✗ Cons:
- −No persistent memory for authenticated users
- −Limited advanced analytics
- −AI only as powerful as base model
- −Knowledge base uploads can be cumbersome
Pricing: Free tier, Basic $30/month, Pro $50/month
Tidio
Best for: Small to midsize retailers seeking a combined live chat and AI chatbot solution for customer support and marketing automation
Tidio combines live chat, chatbot, and marketing automation into a single platform that offers AI‑powered conversational agents. The platform features a user‑friendly editor where marketers can design chatbot flows, set triggers, and personalize responses without writing code. Tidio’s AI chatbot can handle common product inquiries, provide shipping updates, and guide users through the buying process. The platform integrates with e‑commerce platforms like Shopify and WooCommerce to pull product information in real time, enabling dynamic recommendations. Tidio also offers a knowledge base module where teams can upload FAQs and manuals for the AI to reference. The service is subscription‑based, with plans starting at $18/month for basic usage and scaling to $29/month for the Pro plan, which unlocks advanced automation, more chat rooms, and priority support. Tidio is a solid choice for small to medium retailers looking for an all‑in‑one live chat and AI solution that can be embedded on any website.
Key Features:
- Live chat + AI chatbot integration
- Drag‑and‑drop flow editor
- Shopify & WooCommerce connectors
- Knowledge base uploads
- Multi‑channel support (web, mobile, Facebook)
- Automation triggers
- Basic analytics dashboard
- Email integration
✓ Pros:
- +All‑in‑one live chat & AI platform
- +Easy e‑commerce integration
- +Affordable pricing
- +User‑friendly editor
✗ Cons:
- −Limited advanced customization beyond flow editor
- −No persistent memory for logged‑in users
- −Analytics limited to basic metrics
- −No built‑in course modules
Pricing: Basic $18/month, Pro $29/month
Microsoft Power Virtual Agents
Best for: Large retailers or enterprises already using Microsoft Azure who need a secure, scalable AI chatbot with deep integration into existing Microsoft services
Microsoft Power Virtual Agents is a no‑code chatbot platform that allows businesses to build AI‑powered virtual assistants using the Microsoft Power Platform. The platform is tightly integrated with Azure Cognitive Services, enabling natural language understanding and contextual reasoning. Retailers can connect Power Virtual Agents to Shopify or WooCommerce via custom connectors, allowing the bot to pull real‑time product data, inventory levels, and order statuses. The platform supports knowledge base integration through the Microsoft Knowledge Base connector, allowing the bot to reference FAQs and product manuals. Power Virtual Agents offers persistent memory for authenticated users through integration with Azure Active Directory, enabling the bot to remember user preferences across sessions. The service is priced per 10,000 interactions: the Basic tier is $1,000/month, while the Premium tier offers additional features such as multi‑language support and advanced analytics. This platform is best suited for larger retailers or enterprises that already use the Microsoft ecosystem and need a highly integrated, scalable chatbot solution.
Key Features:
- No‑code bot builder via Power Apps
- Azure Cognitive Services integration
- Shopify/WooCommerce custom connectors
- Knowledge base via Microsoft KB connector
- Persistent memory for authenticated users
- Multi‑language support
- Advanced analytics
- Enterprise‑grade security
✓ Pros:
- +Enterprise‑grade security
- +Deep Microsoft ecosystem integration
- +Persistent memory for authenticated users
- +Advanced analytics
- +Scalable pricing
✗ Cons:
- −Higher cost compared to other platforms
- −Requires Azure subscription and some setup
- −Limited visual editor compared to drag‑and‑drop builders
- −Learning curve for non‑technical users
Pricing: $1,000/month for 10,000 interactions (Basic), Premium tier higher
Conclusion
When it comes to elevating online shopping experiences, the right AI chatbot can transform casual browsers into repeat customers, streamline support, and free up human agents to focus on high‑value tasks. AgentiveAIQ’s editor‑first approach, dual knowledge base, and hosted AI courses give retailers the power to deliver precise, personalized conversations without the friction of code. While other platforms like Chatbot.com, Landbot, Tidio, and Microsoft Power Virtual Agents offer strong no‑code interfaces and e‑commerce integrations, AgentiveAIQ stands out for its combination of visual customization, deep knowledge‑graph reasoning, and persistent memory for authenticated users. If you’re looking to deploy a chatbot that feels like an extension of your brand, delivers context‑aware answers, and can scale from a single storefront to a portfolio of sites, AgentiveAIQ is the clear choice. Ready to bring conversational AI to your online store? Sign up for a free trial today and see how AgentiveAIQ can drive sales, reduce support tickets, and create a memorable shopping journey.