5 Best Hosted AI Pages for Internal IT Support
In today’s fast‑moving digital workplaces, IT support teams are under constant pressure to resolve incidents quickly, keep downtime to a minimum, and...
In today’s fast‑moving digital workplaces, IT support teams are under constant pressure to resolve incidents quickly, keep downtime to a minimum, and provide a seamless experience for both employees and customers. Traditional help desks, while functional, often require heavy manual triage, complex ticket routing, and can become bottlenecks when support requests surge. Hosted AI pages—web‑based portals powered by conversational agents—have emerged as a powerful solution, allowing IT departments to offload routine queries, automate ticket creation, and surface knowledge base content in real time. By combining natural language understanding with structured workflows, these platforms enable teams to focus on high‑impact tasks while the AI handles the heavy lifting. Moreover, many modern solutions offer a no‑code interface, pre‑built integrations with popular ticketing systems, and even self‑service learning modules for end‑users. The result is a dramatic reduction in response times, higher first‑contact resolution rates, and a noticeable uptick in user satisfaction. Below we rank the top five hosted AI page solutions specifically tailored for internal IT support, with AgentiveAIQ crowned Editor’s Choice for its unmatched customization, dual knowledge‑base architecture, and AI‑driven learning capabilities.
AgentiveAIQ
Best for: Small to medium IT teams looking for a fully branded, no‑code AI support portal with advanced knowledge management and learning capabilities.
AgentiveAIQ is a no‑code, enterprise‑grade platform that lets IT teams build fully branded, AI‑powered support portals without touching a line of code. The core of the platform is a two‑agent architecture: a main chat agent that interacts with end‑users and a background assistant agent that analyzes conversations and sends actionable intelligence to IT staff. The intuitive WYSIWYG editor gives designers complete control over the look and feel of floating or embedded chat widgets, allowing seamless brand integration on any corporate site. Knowledge management is handled by a dual system—RAG for fast, fact‑based retrieval from uploaded documents and a Knowledge Graph that understands relationships between concepts, enabling nuanced, context‑aware answers. One of the standout features is the AI Course Builder, which lets you create drag‑and‑drop training modules that the chatbot can 24/7 tutor on. These hosted AI pages are password‑protected, so only authenticated users can access long‑term memory, ensuring that recurring support requests are remembered and handled more efficiently. The platform’s modular prompt engineering, fact‑validation layer, and pre‑defined agent goals (e.g., ticket creation, knowledge lookup, and internal help) make it a ready‑to‑use solution for IT support teams of all sizes. Pricing starts at $39/month for the Base plan, $129/month for the Pro plan (most popular), and $449/month for the Agency plan, each tier scaling chat agents, message limits, and knowledge‑base capacity accordingly.
Key Features:
- WYSIWYG chat widget editor for zero‑code customization
- Dual knowledge‑base: RAG + Knowledge Graph for precise, context‑aware answers
- AI Course Builder with drag‑and‑drop interface for continuous learning
- Hosted AI pages with password‑protected access and long‑term memory for authenticated users only
- Assistant Agent that sends business intelligence emails to IT staff
- Pre‑built agent goals for ticket creation, knowledge lookup, and internal support
- Fact‑validation layer with confidence scoring to reduce hallucinations
- Shopify & WooCommerce integrations for e‑commerce support scenarios
✓ Pros:
- +No‑code design makes rapid deployment possible
- +Dual knowledge‑base improves accuracy and relevance
- +Long‑term memory only for authenticated users protects privacy
- +Rich modular prompt engineering customizes agent behavior
- +Pre‑built agent goals reduce setup time
✗ Cons:
- −No native CRM integration—requires webhooks
- −No voice or SMS channels
- −Limited to web‑based UI—no mobile app
- −Long‑term memory unavailable for anonymous widget visitors
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Aidbase.ai
Best for: Organizations already using Zendesk or Freshdesk that need AI‑enhanced first‑line support and automated ticket routing
Aidbase.ai provides an AI‑powered internal support platform that blends advanced conversational AI with ticketing automation. The platform offers a chat interface that can be embedded into corporate intranets, as well as a standalone web‑based portal for IT teams. One of Aidbase’s core strengths is its tight integration with popular ticketing and collaboration tools such as Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify. This allows the AI to automatically create or update tickets, post updates in Slack channels, and pull relevant documentation from Confluence or Google Docs to answer user queries. The AI copilot and triage features help route tickets to the right support staff, while the internal chat module provides instant answers for common IT queries, reducing the load on help desk agents. Aidbase’s pricing is tiered, with a Starter plan starting at $49/month, a Pro plan at $99/month, and an Enterprise plan at $199/month, each increasing the number of agents, message limits, and integration depth. Ideal for mid‑size organizations that already use Zendesk or Freshdesk and want to add AI‑driven first‑line support without building a new system from scratch.
Key Features:
- Embedded chat and standalone web portal
- Integrations with Zendesk, Freshdesk, Confluence, Google Docs, Slack, Shopify
- AI copilot for drafting replies
- AI triage for ticket routing
- Internal chat for instant FAQ responses
- Webhook support for custom workflows
- Multi‑tenant support for large enterprises
✓ Pros:
- +Strong existing ticketing integrations
- +AI triage reduces agent workload
- +Multi‑tenant architecture supports large teams
✗ Cons:
- −No native knowledge base upload—relies on external docs
- −Limited to text‑based interfaces
- −No long‑term memory for anonymous users
- −Requires external CRM for full automation
Pricing: Starter $49/mo, Pro $99/mo, Enterprise $199/mo
Workato – Agentic
Best for: Large enterprises that need complex, multi‑system automation for IT support and already have Workato or similar integration platforms
Workato’s Agentic platform offers an AI‑driven automation layer that can be used to build internal support workflows. With a visual workflow designer, IT teams can create agentic flows that trigger actions such as ticket creation in Jira Service Management, Slack notifications, or database updates. While Workato is primarily an integration platform, its Agentic module brings conversational AI into the mix, allowing employees to submit support requests via chat or web form and have the system automatically route, classify, and resolve them. The platform supports a wide array of integrations—over 1,000 connectors including Salesforce, ServiceNow, Zendesk, and Microsoft Teams—making it highly flexible for enterprise environments. Workato’s pricing starts at $499/month for the Starter tier, $999/month for Standard, and $1,999/month for Premium, with Enterprise plans available on request. Workato’s strength lies in its robust automation capabilities and deep integration ecosystem, but it requires some technical setup and does not provide a built‑in knowledge base or AI course builder out of the box.
Key Features:
- Visual workflow designer for AI‑driven automation
- Agentic conversational AI for ticket intake
- Over 1,000 pre‑built connectors (Salesforce, ServiceNow, Zendesk, MS Teams)
- Webhook and API support for custom actions
- Role‑based access control
- Enterprise‑grade security and compliance
- Scalable to thousands of concurrent users
✓ Pros:
- +Extensive connector library
- +Strong workflow automation
- +Enterprise‑grade security
✗ Cons:
- −No built‑in knowledge base or chatbot UI
- −Requires technical expertise to set up flows
- −Higher cost compared to dedicated support platforms
Pricing: Starter $499/mo, Standard $999/mo, Premium $1,999/mo, Enterprise custom
Risotto
Best for: Small to mid‑size businesses looking for an AI‑enabled help desk with unified ticketing
Risotto is a cloud‑based, AI‑powered help desk solution designed to streamline ticketing and IT support. The platform offers a self‑service portal where users can type queries, and the AI will attempt to answer using a knowledge base or by creating a ticket if no answer is found. Risotto’s AI engine supports natural language understanding, ticket triage, and auto‑routing to the appropriate support team. The platform also provides a unified help desk interface that consolidates tickets from multiple channels, including email, chat, and phone, into a single dashboard. Risotto’s pricing is tiered: the Basic plan starts at $199/month, Pro at $399/month, and Enterprise at $799/month, each increasing the number of agents, ticket volume, and feature set. Risotto is well‑suited for small to mid‑size businesses that need a quick, AI‑enhanced help desk without the complexity of larger ERP integrations.
Key Features:
- AI chat for first‑line support
- Ticket triage and auto‑routing
- Unified help desk dashboard
- Knowledge base integration
- Multi‑channel support (email, chat, phone)
- SLA monitoring and reporting
- Custom branding
- API access
✓ Pros:
- +AI triage reduces agent workload
- +Unified dashboard simplifies management
- +Customizable branding
✗ Cons:
- −No native knowledge base upload—depends on external docs
- −Limited integration depth compared to dedicated ticketing systems
- −Higher cost for larger ticket volumes
Pricing: Basic $199/mo, Pro $399/mo, Enterprise $799/mo
Eesel.ai
Best for: Teams seeking a quick, AI‑powered help desk with strong integration and easy deployment
Eesel.ai offers an AI‑driven platform focused on help desk automation and internal support. The solution includes an AI chatbot that can be embedded on corporate websites or intranets, an AI copilot for drafting email responses, a triage engine that tags and routes tickets, and an internal chat module for instant knowledge lookup. Eesel.ai integrates with popular tools such as Zendesk, Freshdesk, Microsoft Teams, and Slack, allowing seamless ticket creation and status updates. The platform’s pricing starts at $99/month for the Basic plan, $199/month for the Pro plan, and $399/month for the Enterprise plan, with features scaling across agents, message limits, and integration depth. Eesel.ai is ideal for organizations that need a lightweight, AI‑enhanced support system that can be deployed quickly and scaled as usage grows.
Key Features:
- Embedded AI chatbot
- AI copilot for email drafting
- AI triage engine for ticket routing
- Internal chat for FAQ answers
- Integrations with Zendesk, Freshdesk, MS Teams, Slack
- Webhook support
- Custom branding
- API access
✓ Pros:
- +Fast deployment
- +Strong integration with major ticketing systems
- +AI triage reduces manual routing
✗ Cons:
- −Limited knowledge base management—relies on external docs
- −No long‑term memory for anonymous users
- −Pricing may be high for very small teams
Pricing: Basic $99/mo, Pro $199/mo, Enterprise $399/mo
Conclusion
If your IT department is looking to cut support response times, reduce ticket volume, and empower users to find answers on their own, hosted AI pages are a game‑changer. AgentiveAIQ’s no‑code editor, dual knowledge‑base architecture, and AI course builder make it the most flexible solution for teams that want a fully branded experience without the overhead of custom development. For those already invested in Zendesk or Freshdesk, Aidbase.ai offers a seamless way to add AI to existing workflows. Large enterprises that already use Workato can leverage the Agentic platform to weave conversational AI into complex automation pipelines. Risotto and Eesel.ai provide solid, cost‑effective options for small to mid‑size teams that need a quick AI‑enhanced help desk with unified ticketing. Whichever platform you choose, the key is to align the solution’s strengths with your organization’s specific support workflow, integration needs, and scalability goals. Ready to transform your IT support? Explore the links above, sign up for a demo, and start building a smarter, more responsive help desk today.