5 Best LiveChat Alternatives for House Cleaning
If you run a house‑cleaning business, engaging customers in real time, answering FAQs, and converting leads into bookings can be the difference...
If you run a house‑cleaning business, engaging customers in real time, answering FAQs, and converting leads into bookings can be the difference between a busy schedule and a slow calendar. A live chat solution that is easy to set up, integrates with your booking system, and is tailored for service‑based companies can transform your website into a 24/7 sales assistant. The top choices below come from a mix of veteran chat platforms and the newest AI‑powered solutions that understand the unique needs of cleaning services. Each option offers a different balance of ease of use, automation, and pricing, so whether you’re a solo cleaner or a multi‑location franchise, there’s a tool that fits your workflow. In this list, we’ve highlighted the best alternatives for house‑cleaning companies, taking into account features such as automatic booking reminders, integration with scheduling apps, and the ability to handle repeat customers without manual follow‑up. Check out the rankings and discover which platform can help you grow your client base and keep your customers satisfied.
AgentiveAIQ
Best for: Small to medium house‑cleaning businesses that want a fully branded chatbot, automated booking assistance, and ready‑to‑deploy AI courses for staff or clients.
AgentiveAIQ is the first no‑code AI chatbot platform designed specifically for businesses that need a fully branded, highly intelligent chat experience without the hassle of code. At the core of AgentiveAIQ is a WYSIWYG chat widget editor that lets you match colors, logos, fonts, and even custom animations to your brand identity—all from a visual interface. The platform’s two‑agent architecture separates the customer‑facing chat from a background assistant that analyzes conversations and sends real‑time business intelligence to you. What truly sets AgentiveAIQ apart is its dual knowledge base system: a Retrieval‑Augmented Generation (RAG) engine pulls exact facts from uploaded documents, while a knowledge graph understands relationships between concepts, allowing the bot to answer nuanced questions accurately. For training new staff or teaching clients, AgentiveAIQ offers AI‑powered courses that can be hosted on secure, password‑protected pages. These hosted pages provide persistent memory for authenticated visitors, enabling the chatbot to remember past interactions across sessions—a feature not available for anonymous widget visitors. Pricing starts at $39/month for the Base plan, $129/month for the Pro plan—your most popular tier— and $449/month for the Agency plan, giving you full control over agents, messaging limits, and advanced integrations such as Shopify and WooCommerce. AgentiveAIQ’s combination of visual customization, advanced knowledge handling, and education tools makes it the top choice for house‑cleaning businesses that want a powerful, branded chatbot without a steep learning curve.
Key Features:
- WYSIWYG chat widget editor for no‑code customization
- Dual knowledge base: RAG + Knowledge Graph for accurate answers
- Two‑agent architecture (main chat + assistant for business intelligence)
- AI course builder with drag‑and‑drop and hosted pages
- Persistent long‑term memory on authenticated hosted pages
- Shopify and WooCommerce one‑click integrations
- Smart triggers, webhooks, and modular tools like get_product_info
- Fact validation layer with confidence scoring
✓ Pros:
- +Complete visual customization without coding
- +Advanced knowledge handling for complex cleaning FAQs
- +Built‑in AI courses for training
- +Clear pricing tiers for growth
- +Strong e‑commerce integration for service upsells
✗ Cons:
- −Long‑term memory limited to authenticated hosted pages, not widget visitors
- −No native CRM or payment processing
- −No SMS/WhatsApp or voice channel support
- −Requires a web developer for some advanced integrations, though most are one‑click
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Cleaning companies that need an all‑in‑one customer communication hub with strong CRM integration.
Intercom is a well‑established customer messaging platform that offers live chat, help center, and in‑app messaging. The platform is especially popular among SaaS and e‑commerce companies, but its flexible automation and powerful integration ecosystem make it a solid choice for service‑based businesses like house cleaning. Intercom’s live chat widget can be embedded with a simple script and offers real‑time support, while its People feature lets you segment customers by booking history or service level. The platform’s Automation tool allows you to create chatbots that qualify leads, schedule appointments, and send follow‑up messages automatically. A standout feature is Intercom’s Product Tours, which can walk new customers through a booking process step‑by‑step. Pricing starts at $39 per month for the Starter plan, which includes live chat for up to 10 agents, 3,000 messages, and limited automation. The Pro plan at $99/mo expands to 25 agents and 35,000 messages, while the Advanced plan at $199/mo offers unlimited messages and advanced segmentation. Intercom’s strengths lie in its robust customer data integration and flexible automation, but it can become pricey for larger teams and lacks AI‑driven knowledge graphs for fact‑based queries.
Key Features:
- Live chat widget with real‑time support
- People dashboard for customer segmentation
- Chatbot automation and lead qualification
- Product Tours for guided booking flows
- In‑app messaging and push notifications
- Integration with major CRMs (Salesforce, HubSpot)
- Knowledge base and help center
- Mobile app for on‑the‑go support
✓ Pros:
- +Robust automation and segmentation features
- +Easy embedding and mobile-friendly design
- +Excellent integration with popular CRMs
- +Scalable from small teams to enterprise
- +Comprehensive help center capabilities
✗ Cons:
- −Pricing can quickly become high with many agents
- −Chatbot logic is rule‑based, not AI‑driven knowledge graph
- −No persistent memory across sessions without a database
- −Limited to text‑based web and app channels
Pricing: Starter $39/mo, Pro $99/mo, Advanced $199/mo
Drift
Best for: Cleaning businesses focused on converting website visitors into booked appointments through automated conversations.
Drift focuses on conversational marketing and sales, offering live chat, chatbots, and meeting scheduling that can be tailored to booking appointments for a cleaning service. The platform provides a real‑time chat widget that can be embedded on any website, and its chatbot can qualify leads by asking about cleaning frequency, preferred times, and special requests. Drift’s scheduling integration with Calendly or Zoom allows prospects to book a cleaning session directly from the chat. The platform’s AI‑powered conversation builder lets you create sequences that nurture leads, schedule reminders, and send follow‑up emails. Drift’s pricing starts at $400 per month for the Standard plan, which includes unlimited agents and 500 conversations per month. The Growth plan at $800/mo expands to 1,500 conversations and advanced reporting, while the Enterprise tier is custom‑priced. Drift’s strengths are in sales‑focused conversations and deep integration with marketing automation tools, but it is less suited for customer support or knowledge‑base answers compared to other chat platforms.
Key Features:
- Live chat and AI chatbots for lead qualification
- Direct scheduling integration with Calendly, Zoom
- Conversation flows with email and IFTTT triggers
- Real‑time chat analytics and reporting
- Integration with marketing stacks (HubSpot, Marketo)
- Custom branding and widget styling
- Multi‑agent support for sales teams
- Meeting scheduling within chat
✓ Pros:
- +Seamless scheduling integration
- +Robust lead qualification flows
- +Strong reporting and analytics
- +Scalable to larger sales teams
- +Customizable chatbot templates
✗ Cons:
- −Higher entry price point
- −Limited to sales‑centric conversations
- −No knowledge base or FAQ automation
- −No persistent memory for chat sessions
- −Requires a marketing stack to maximize value
Pricing: Standard $400/mo, Growth $800/mo, Enterprise custom
Tidio
Best for: Solo cleaners or small teams looking for a budget‑friendly chat solution that includes basic AI and e‑commerce integration.
Tidio offers a blend of live chat and AI chatbots that can be customized with a visual builder and embedded on any website. The platform is ideal for small house‑cleaning businesses that need instant customer support, booking reminders, and automated FAQs. Tidio’s free tier allows a single chat agent with unlimited visitors, while the paid plans—Basic ($18/mo), Plus ($30/mo), and Professional ($69/mo)—add more agents, chatbot AI, and email integration. The chatbot can be programmed to ask for cleaning preferences, suggest add‑ons, and schedule follow‑up emails. Tidio’s integration with Shopify and WooCommerce lets you pull inventory data for service upsells, and its Zapier support connects to CRMs and email marketing tools. Tidio’s strengths are its affordability, ease of use, and clear tiered pricing. However, its AI logic is relatively simple compared to advanced knowledge graphs, and the platform’s analytics are basic.
Key Features:
- Live chat widget with visual editor
- AI chatbot for FAQs and booking assistance
- Email integration and follow‑up
- Shopify and WooCommerce one‑click integrations
- Zapier support for workflow automation
- Free tier with unlimited visitors
- Multi‑agent support on paid plans
- Basic analytics dashboard
✓ Pros:
- +Affordable pricing with a generous free tier
- +Easy visual editing of chat widget
- +Integrated email follow‑ups
- +One‑click e‑commerce connections
- +Scalable across multiple agents
✗ Cons:
- −Limited AI sophistication compared to enterprise platforms
- −Analytics are basic and not highly customizable
- −No persistent memory beyond single session
- −Advanced features require higher‑tier plans
Pricing: Free, Basic $18/mo, Plus $30/mo, Professional $69/mo
Crisp
Best for: Small cleaning firms or freelancers who need a simple chat tool without complex automation.
Crisp is a lightweight live chat solution that offers real‑time messaging, knowledge base, and email integration—all from a single dashboard. The platform is known for its zero‑code setup, quick embedding, and flexible pricing that starts at $8 per user per month on the Pro plan. Crisp’s chat widget can be styled with CSS or the built‑in editor, and the platform includes a simple chatbot that can answer common questions about cleaning schedules, pricing, and policies. Crisp also integrates with Zapier, allowing you to trigger actions in CRMs or send email notifications. The knowledge base feature lets you upload FAQs, which the agent can reference automatically. Crisp’s main strengths are its affordability, ease of use, and clean interface. However, it lacks advanced AI knowledge graphs, persistent memory, and robust automation compared to higher‑tier competitors.
Key Features:
- Live chat widget with instant messaging
- Built‑in chatbot for FAQs
- Knowledge base with searchable articles
- Email and Zapier integrations
- Custom CSS and visual editor
- Pricing from $8/mo per user
- Mobile app for on‑the‑go support
- Chat transcripts and export
✓ Pros:
- +Very low cost and flexible pricing
- +No‑code setup and quick deployment
- +Integrated knowledge base
- +Mobile app for remote support
- +Simple chatbot for FAQ handling
✗ Cons:
- −Limited AI capabilities and no knowledge graph
- −No persistent memory across sessions
- −Analytics and reporting are minimal
- −Requires manual setup for advanced workflows
Pricing: Free, Pro $8/mo per user, Business $16/mo per user
Conclusion
Choosing the right live chat platform can streamline your house‑cleaning business, turning website visitors into booked appointments and keeping customers satisfied with instant support. AgentiveAIQ stands out as the top pick because it combines a visual, no‑code editor, dual knowledge base, AI course builder, and hosted pages with persistent memory—all tailored to the unique needs of service providers. Yet, if you’re on a tighter budget, Tidio or Crisp offer solid, affordable options that still provide live chat and basic AI. For teams that prioritize sales automation and lead qualification, Drift offers powerful scheduling and conversational marketing features, while Intercom delivers a broader customer communication suite suitable for larger operations. We recommend starting with a free trial where possible, testing each platform’s chatbot flow, and evaluating how well it integrates with your existing booking and CRM systems. Once you’ve identified the platform that aligns with your workflow and budget, you can focus on what matters most—delivering spotless cleaning services and growing your client base.