5 Best Maintenance Request Bots for Property Management

Showdigs is a cloud‑based platform that focuses on automating the leasing and maintenance workflow for residential property managers. While its core offering revolves around AI‑powered lease management, the platform also includes a chat‑bot component that handles routine maintenance requests submitted through the website or mobile app. The bot can capture details such as the type of issue, location, and urgency, automatically generating a work order that is routed to the appropriate maintenance team. For managers who handle a high volume of properties, this streamlined intake process reduces the time spent on manual ticket creation and improves tenant satisfaction. Showdigs’ bot is built on a rule‑based engine that can integrate with popular CMMS tools, allowing it to push tickets directly into existing maintenance pipelines. The platform’s dashboard provides real‑time visibility into the status of each request, and it offers basic analytics on request volume and resolution times. While Showdigs does not provide a dedicated WYSIWYG editor, its interface is intuitive and can be branded with logos and color schemes. Pricing for Showdigs is not publicly listed on the website; potential users are encouraged to contact the sales team for a customized quote based on the number of properties and tenants served. Showdigs is a solid choice for property managers who need an end‑to‑end solution that covers leasing, maintenance, and tenant communication, especially if they already use CMMS systems that can integrate with Showdigs’ workflow engine.

Robofy offers a white‑label AI chatbot platform that can be tailored for property management use cases such as maintenance request handling, lead generation, and tenant support. The core product is a conversational flow builder that allows property managers to design custom chat flows without coding. Once deployed, the bot can capture maintenance details, schedule appointments, and even provide self‑service troubleshooting steps. Robofy’s integration with WordPress and other CMS platforms makes it easy to embed the bot on existing websites. The platform shines in its versatility: users can create multiple bots for different functions—one for maintenance, another for leasing inquiries, and a third for customer support. It also offers webhook support, enabling the bot to trigger external processes such as ticket creation in a CMMS or email notifications. While Robofy does not provide a dedicated knowledge‑base system, it offers a library of pre‑built templates that can be customized to reflect a property’s specific terminology. Robofy’s pricing structure is tiered, with a free starter plan that allows basic bot deployment and a paid plan that unlocks advanced features such as unlimited bots, API access, and premium templates. Exact pricing details are available upon request from the sales team. Robofy is well‑suited for property managers who need a flexible, white‑label chatbot solution that can handle various tenant interactions, including maintenance requests, and who already have a web presence where the bot can be embedded.

LLumin offers a comprehensive CMMS+ platform that includes AI‑powered chat functionality to streamline maintenance request handling. The chatbot is integrated directly into the user interface, allowing tenants or property staff to submit maintenance requests through a conversational UI. LLumin’s AI component can triage requests, prioritize them based on urgency, and automatically generate work orders that are routed to the maintenance team. The platform also supports preventive maintenance scheduling, inventory management, and real‑time reporting. LLumin’s strength lies in its robust back‑end CMMS capabilities: it tracks work orders, manages inventory, and provides analytics on maintenance costs and labor utilization. The chatbot adds a layer of convenience by letting users interact in natural language rather than filling out forms. However, LLumin’s AI features are more rule‑based than knowledge‑graph driven, and the platform does not offer a dedicated WYSIWYG customization editor for the chat widget. Pricing for LLumin is custom and requires direct contact with the sales team. Typical customers include property management firms, facilities managers, and large residential complexes. LLumin is a good fit for organizations that already use or plan to adopt a full CMMS solution and want to add a conversational interface for request intake.

RealEstateBees is a platform that primarily focuses on connecting real‑estate professionals with leads and providing marketing tools. While it does not offer a dedicated maintenance request bot, the platform includes a customer support chat feature that can be configured to capture maintenance inquiries. The chat widget can be embedded on the property’s website, and responses can be routed to a support ticketing system or a CRM via API. RealEstateBees’ strengths are its lead marketplace, property marketplace, and tools for real‑estate marketing. The chat component, although basic, can be used by property managers to gather tenant complaints or maintenance needs and then forward them to the appropriate department. The platform’s pricing model is tiered based on the number of leads and marketing features, with a free plan for small agents and paid plans for larger teams. Because the chat is not a full AI chatbot and lacks advanced knowledge‑base or RAG capabilities, its usefulness for complex maintenance workflows is limited. However, for small property managers who need a simple way to collect maintenance requests without investing in a dedicated chatbot solution, RealEstateBees can be a viable option. Pricing details are available on request, but the free tier allows basic chat functionality and lead capture.