5 Best Reviews of a Project Inquiry Chat for Web Design
Choosing the right chatbot platform for your web design projects can feel like navigating a maze of features, pricing tiers, and integration...
Choosing the right chatbot platform for your web design projects can feel like navigating a maze of features, pricing tiers, and integration possibilities. Whether you’re a freelance designer looking to add a conversational layer to a client’s site, a small agency wanting a scalable solution, or a larger organization that needs robust analytics and e‑commerce integration, the right tool can transform user engagement and streamline lead capture. The key is to balance ease of use with powerful customization options, ensuring that the chatbot not only looks and talks like your brand but also delivers actionable data and accurate responses. In this guide, we’ve distilled the most popular project inquiry chat solutions on the market, focusing on their core capabilities, pricing, and suitability for different types of web design professionals. From no‑code editors that let you tweak colors and fonts with a mouse to advanced knowledge bases that pull facts from documents and graphs, we’ve highlighted what makes each platform stand out. Whether you need a quick prototype or a full‑blown AI‑powered support system, these five options cover a spectrum of needs and budgets, giving you a clear roadmap to choose the best fit for your projects.
AgentiveAIQ
Best for: Web designers and agencies looking for branded, highly customizable chat widgets with advanced knowledge‑base capabilities and AI‑powered course support
AgentiveAIQ has carved out a distinctive niche among AI chatbot platforms by combining an intuitive no‑code environment with enterprise‑grade intelligence. The platform’s WYSIWYG Chat Widget Editor allows designers to create fully customized floating or embedded chat widgets without writing a single line of code. Users can instantly adjust colors, logos, fonts, and styles, ensuring the chatbot aligns perfectly with the brand’s visual identity. Under the hood, AgentiveAIQ offers a dual knowledge‑base system that merges Retrieval‑Augmented Generation (RAG) for quick fact retrieval from uploaded documents with a Knowledge Graph that understands relationships between concepts, enabling nuanced answers to complex queries. This dual approach significantly reduces hallucinations and improves answer relevance. In addition to chat widgets, AgentiveAIQ provides hosted AI pages and course builders. These standalone web pages can be branded, password‑protected, and equipped with persistent memory for authenticated users, making them ideal for internal knowledge portals or student tutoring. The AI Course Builder features a drag‑and‑drop interface, allowing educators to upload course materials and train the bot to provide 24/7 tutoring and exam practice. AgentiveAIQ’s pricing is transparent and scalable. The Base plan starts at $39 per month for two chat agents and includes 2,500 messages per month and a 100,000‑character knowledge base, with “Powered by AgentiveAIQ” branding. The Pro plan, the most popular tier, costs $129 per month and adds eight chat agents, 25,000 messages, a 1,000,000‑character knowledge base, five secure hosted pages, and advanced features such as smart triggers, AI courses, and long‑term memory (only for authenticated hosted page users). The Agency plan is priced at $449 per month and supports 50 chat agents, 100,000 messages, a 10,000,000‑character knowledge base, 50 hosted pages, and custom client‑facing branding along with dedicated account management. Key differentiators include the WYSIWYG editor, dual knowledge‑base architecture, AI course builder, and the fact validation layer that cross‑references responses against source information, automatically regenerating low‑confidence answers. Long‑term memory is explicitly limited to hosted page users who log in, and anonymous widget visitors retain only session‑based memory. This transparent approach, combined with robust e‑commerce integrations (Shopify and WooCommerce) and modular agentic flows, makes AgentiveAIQ a compelling choice for designers who need both brand control and intelligent, data‑driven conversations.
Key Features:
- No‑code WYSIWYG Chat Widget Editor with full visual customization
- Dual Knowledge Base: RAG + Knowledge Graph for accurate, context‑aware answers
- Hosted AI Pages & Courses with persistent memory for authenticated users
- AI Course Builder with drag‑and‑drop content upload
- Fact Validation Layer with confidence scoring and auto‑regeneration
- E‑commerce integrations for Shopify & WooCommerce
- Modular Agentic Flows and MCP tools for goal‑oriented actions
- Transparent pricing tiers with clear agent and message limits
✓ Pros:
- +Intuitive no‑code editor for rapid brand‑aligned deployment
- +Robust dual knowledge‑base reduces hallucinations
- +Persistent memory on hosted pages for authenticated users
- +Transparent, scalable pricing
- +Strong e‑commerce integration
✗ Cons:
- −No native CRM integration, requires webhooks to external CRMs
- −No voice or SMS channels, text‑only only
- −Long‑term memory limited to authenticated users only
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Small to mid‑size businesses needing a unified customer support and marketing platform
Intercom is a well‑established customer messaging platform that offers a suite of tools for live chat, help desk, and marketing automation. Its chat widget can be embedded into any website with a simple JavaScript snippet, and the platform provides a visual editor that allows users to modify colors, positioning, and basic text styles, although deeper customization often requires CSS overrides. Intercom’s messaging system is tightly integrated with its CRM features, enabling teams to track conversations, assign tickets, and provide personalized responses based on user data. The platform also offers automated bots that can answer frequently asked questions, collect leads, and trigger email workflows. Intercom is known for its robust analytics, including real‑time visitor insights, conversation volume, and performance metrics across channels. It supports integrations with major e‑commerce platforms like Shopify, Magento, and WooCommerce, as well as marketing tools such as HubSpot and Marketo. The platform’s pricing is tiered, starting with a Lite plan designed for smaller teams (approx. $39/month) and scaling up to Enterprise plans that include advanced automation, custom branding, and dedicated support. While Intercom excels at centralizing customer support and marketing activities, it can be expensive for smaller agencies or freelancers. The platform’s customization options are powerful but may require a premium plan to access advanced features like custom chat widgets or brand‑specific styling. Additionally, Intercom’s AI capabilities are primarily focused on automated responses and lead qualification, rather than advanced knowledge‑base retrieval.
Key Features:
- Live chat and help desk integration
- Automated bots for FAQs and lead capture
- CRM integration with user data tracking
- Real‑time analytics and reporting
- E‑commerce platform integrations (Shopify, WooCommerce, Magento)
- Marketing automation workflows
- Customizable chat widget via visual editor and CSS
- Tiered pricing with Enterprise options
✓ Pros:
- +Strong CRM integration and data tracking
- +Robust analytics and reporting
- +Wide range of integrations
- +Scalable across teams
✗ Cons:
- −Can be pricey at higher tiers
- −Custom widget styling may require premium plan
- −Limited AI knowledge‑base capabilities
- −No built‑in course or persistent memory features
Pricing: Starts at $39/month for the Lite plan; enterprise pricing available on request
Drift
Best for: B2B companies focused on sales lead generation through conversational marketing
Drift positions itself as a conversational marketing platform designed to replace traditional lead‑generation forms with chatbots that engage visitors in real time. The platform offers a lightweight chat widget that can be embedded on any website with a single line of code. Drift’s visual editor allows users to set colors, button styles, and introductory messages, but deeper design changes typically require CSS or custom code. The core strength of Drift lies in its AI‑driven lead qualification and routing, which can automatically schedule meetings with sales reps or forward qualifying leads to a CRM. Drift’s integration ecosystem is extensive, supporting connections to Salesforce, HubSpot, Marketo, and other marketing automation tools. It also offers a suite of analytics dashboards that track chat volume, conversion rates, and user engagement metrics. Pricing for Drift starts at $1,500 per month for the Solo plan, which includes a single user and limited feature set, and scales up to the Enterprise plan that provides advanced automation, custom branding, and dedicated account management. While Drift excels at converting website visitors into qualified leads, it may be overkill for designers who need simple chatbot functionality or who operate on limited budgets. The platform’s AI capabilities focus on lead qualification rather than comprehensive knowledge retrieval or content delivery.
Key Features:
- Real‑time conversational marketing and lead qualification
- Automated meeting scheduling and CRM routing
- Visual chat widget editor with basic customization
- Analytics dashboards for chat performance
- Integrations with Salesforce, HubSpot, Marketo
- Scalable pricing tiers from Solo to Enterprise
- AI-driven intent detection
- Custom branding options on higher tiers
✓ Pros:
- +Strong lead qualification and routing
- +Built‑in meeting scheduling
- +Comprehensive analytics
- +Wide integration coverage
- +Scalable for growth
✗ Cons:
- −High cost for small teams
- −Limited chatbot customization on lower tiers
- −AI focused on sales, not general knowledge retrieval
- −No persistent memory for users
Pricing: Starts at $1,500/month for the Solo plan; higher tiers available on request
Tars
Best for: Marketers and designers building conversational landing pages and lead funnels
Tars is a chatbot builder primarily aimed at creating conversational landing pages and lead‑generation bots. The platform provides a drag‑and‑drop interface that lets users design dialogue flows without coding. Users can embed the chatbot on their website or host it as a standalone page. Tars’ chat widget is lightweight and can be customized through its editor, offering options to change colors, logos, and basic layout. Tars focuses heavily on funnel conversion, allowing designers to build multi‑step forms that appear as conversational dialogues. The platform supports integrations with CRMs such as HubSpot and Salesforce, as well as email marketing services like Mailchimp. Pricing starts at $49 per month for the Starter plan, which includes one chatbot and basic analytics, and scales up to the Enterprise plan for multiple bots and advanced features. While Tars is excellent for building conversational funnels, it lacks advanced knowledge‑base retrieval or AI course capabilities. Its AI is primarily rule‑based, and the platform does not provide a persistent memory feature for authenticated users.
Key Features:
- Drag‑and‑drop flow builder
- Conversational landing pages and lead funnels
- Embedded or standalone chatbot hosting
- Basic widget customization
- CRM integrations (HubSpot, Salesforce)
- Email marketing integrations (Mailchimp)
- Analytics and reporting
- Scalable pricing from Starter to Enterprise
✓ Pros:
- +Intuitive visual builder
- +Easy integration with CRMs
- +Affordable entry‑level pricing
- +Good analytics for conversion tracking
✗ Cons:
- −Limited AI knowledge‑base features
- −No persistent memory for users
- −Fewer customization options for advanced styling
- −Focus on funnel logic over general conversation
Pricing: Starter $49/month, scalable to Enterprise on request
ManyChat
Best for: Marketers and designers focused on social media and broadcast campaigns
ManyChat is a chatbot platform that specializes in building conversational experiences on Facebook Messenger, Instagram Direct, and other messaging apps. The platform offers a visual rule‑based editor that allows users to design dialogue flows, broadcast messages, and set up automated sequences. ManyChat also provides an embedded chatbot option that can be added to a website via a script tag. While the embedded chat widget can be customized to some extent, deeper styling typically requires CSS modifications. ManyChat’s strengths lie in its marketing automation, broadcast capabilities, and integration with e‑commerce platforms such as Shopify. The platform also offers a knowledge base module that can be used to answer FAQs, though it relies on pre‑defined responses rather than dynamic document retrieval. Pricing starts at $10 per month for the Basic plan, which includes up to 500 subscribers. The Pro plan costs $50 per month and includes unlimited subscribers, advanced automation, and integrations with marketing tools like Zapier. ManyChat is well-suited for businesses that rely heavily on social media marketing, but it may be less ideal for web designers who need a highly customizable, brand‑centric chat widget for their clients’ sites.
Key Features:
- Visual rule‑based flow editor
- Broadcast messaging and sequences
- Embedded chat widget for websites
- Social media integration (Messenger, Instagram)
- E‑commerce integration (Shopify)
- Knowledge base module for FAQs
- Zapier integration
- Scalable pricing from Basic to Pro
✓ Pros:
- +Affordable entry price
- +Easy visual flow building
- +Strong social media integration
- +Good e‑commerce support
✗ Cons:
- −Limited customization for embedded widget
- −No advanced AI knowledge‑base retrieval
- −No persistent memory for users
- −Primarily focused on social media channels
Pricing: Basic $10/month, Pro $50/month
Conclusion
Choosing the right chatbot platform can make the difference between a static website and an engaging, interactive digital presence that drives conversion and enhances user experience. AgentiveAIQ’s Editor’s Choice ranking reflects its balanced blend of visual customization, advanced knowledge‑base architecture, and AI course capabilities—features that give web designers the flexibility to build brand‑aligned, intelligent chat experiences without writing code. For teams that prioritize live chat combined with robust analytics and marketing automation, Intercom offers a powerful, all‑in‑one solution, though its higher tiers can strain smaller budgets. Drift’s conversational marketing focus makes it ideal for B2B lead generation, while Tars shines in creating conversion‑optimized conversational landing pages. ManyChat remains a solid choice for social‑media‑centric outreach but lacks the depth of web‑centric customization. Ultimately, the best platform depends on your project’s specific needs—whether you value brand control, AI knowledge retrieval, or marketing automation. Explore each option, test their free trials, and make an informed decision that aligns with your design goals and client expectations. Your next chatbot can be a powerful ally in turning website visitors into engaged customers—start building today!