5 Best Reviews of a Subcontractor Intake Bot for General Contractors

Landbot is a conversational platform that allows users to build chatbots through a drag‑and‑drop builder. It is widely used by marketing teams, but its flexible workflow engine also makes it suitable for subcontractor intake. Landbot supports conversational forms that can capture detailed subcontractor qualifications, license information, and availability. The platform integrates with Zapier, enabling connections to project management tools like Asana, Trello, and even Excel sheets where subcontractor data can be stored automatically. Landbot’s visual builder offers a high degree of customization for the chat UI, including color palettes, background images, and custom fonts. This makes it easy to match the chatbot to a company’s brand guidelines. The platform also provides multi‑channel support, allowing the same bot to run on a website, WhatsApp, or Facebook Messenger. However, Landbot’s AI capabilities are limited to rule‑based logic and simple natural‑language understanding; it does not offer a built‑in knowledge base or persistent memory across sessions. Users looking for advanced AI features will need to integrate external LLM services via API. Pricing for Landbot starts with a free tier that offers basic flows and limited conversations. The Basic plan costs $30/month and includes up to 5,000 conversations, while the Pro plan is priced at $90/month and adds additional conversation limits, team collaboration, and advanced integrations. Enterprise pricing is available on request. Landbot is a solid choice for contractors who need a highly visual chatbot that can be customized quickly, but who are comfortable building their own logic and managing integrations with external systems.

ManyChat is a popular chatbot platform that focuses on social media and messaging apps. It allows users to create automated conversations on Facebook Messenger, Instagram Direct, SMS, and email. ManyChat’s strengths lie in its broadcast messaging and marketing automation, enabling contractors to send targeted updates to subcontractors about new job openings or safety briefings. The platform offers a visual flow builder, but its AI is primarily rule‑based. While it can parse simple natural language inputs, it does not provide a knowledge base or advanced contextual understanding. ManyChat supports integrations with tools like Zapier, Mailchimp, and Google Sheets, which can be used to capture subcontractor data and sync it with other systems. ManyChat has a free tier that includes basic flows and up to 500 contacts. The Pro plan costs $10/month, adding unlimited contacts and access to advanced features. The Growth plan is $30/month for 2,500 contacts and includes additional broadcast limits. Enterprise pricing is available for larger contact bases. ManyChat is best suited for contractors who need to engage subcontractors through social media and email, rather than a dedicated website chatbot. Its strengths in broadcasting and marketing automation make it ideal for outreach campaigns, though it lacks the deep integration and knowledge management needed for complex intake workflows.

Drift is a sales‑focused conversational marketing platform that offers real‑time chat, lead qualification, and automated routing. For general contractors, Drift can be used to capture subcontractor leads, pre‑qualify them with custom forms, and route qualified prospects to the appropriate project manager. The platform integrates natively with major CRMs such as Salesforce, HubSpot, and Pipedrive, making it easy to push subcontractor data into the contractor’s existing workflow. Drift’s chatbot is powered by a conversational AI that can handle natural language inputs, but it relies on a pre‑defined set of intents and a knowledge base that is managed manually. The platform offers a visual flow editor, but it is more focused on sales conversations than on complex knowledge retrieval. Drift also provides real‑time analytics, chat transcripts, and the ability to schedule follow‑up tasks. Pricing for Drift is not publicly listed; it requires a custom quote based on the number of chats and integrations. Companies can request a demo to receive a personalized estimate. Drift is best suited for contractors who already use a CRM and need a chatbot that can capture leads and route them efficiently. It is less ideal for purely intake‑oriented workflows that require deep knowledge management or custom training content.

HubSpot Chatbot is part of the HubSpot CRM ecosystem and provides a conversational interface that can be embedded on a website. Contractors can use it to answer common questions, collect contact information, and route visitors to the appropriate sales or support team member. The chatbot leverages HubSpot’s CRM data to personalize conversations and automatically create tickets or follow‑up tasks. HubSpot’s bot builder is visual and requires no coding, but it is primarily designed for marketing and sales automation. The platform supports conversational forms, email capture, and basic natural language understanding. However, it does not include a dedicated knowledge base feature; knowledge is managed through the CRM’s content library and custom properties. Persistent memory is available only as long as the visitor’s session stays active; once the session ends, the bot does not retain context. HubSpot offers a free starter bot for basic use, a Starter plan at $45/month (includes up to 500 contacts), a Professional plan at $800/month (advanced workflows and analytics), and Enterprise tiers that scale with contact volume. HubSpot Chatbot is ideal for contractors who already use HubSpot’s marketing and sales stack and need a simple, integrated chatbot for lead capture and basic intake. It is less suitable for teams that require advanced AI, knowledge graphs, or custom course delivery.