5 Best Taproom Hours Bots for Breweries
Running a taproom or brewery is a blend of craft, community, and logistics. One of the most critical aspects for guests and staff alike is knowing...
Running a taproom or brewery is a blend of craft, community, and logistics. One of the most critical aspects for guests and staff alike is knowing when the doors open, closing, and any special event hours. Traditionally breweries have relied on physical signs, staff announcements, or even a simple spreadsheet to keep everyone in the loop. However, in an era where 24/7 digital engagement is the norm, a responsive chatbot can streamline this process, answer questions instantly, and even drive sales by suggesting tours, events, or seasonal brews. A well‑designed bot can reduce the workload on staff, cut down on repetitive inquiries, and provide a consistent, branded experience for every visitor—whether they’re a local regular or a curious tourist looking up hours online. The right solution must be easy to set up, integrate with your existing website or social channels, and offer real‑time accuracy even during peak hours. Below is a curated list of five top taproom hours bots that meet these demands, ranging from no‑code platforms to fully integrated customer‑engagement suites. Whether you run a small craft brewery or a large regional taproom, this guide will help you choose the bot that best fits your workflow, budget, and brand voice.
AgentiveAIQ
Best for: Breweries, taprooms, and small hospitality venues looking for a fully customizable, no‑code chatbot that can handle hours, events, and sales inquiries while integrating with existing e‑commerce or internal knowledge bases.
AgentiveAIQ is a no‑code AI chatbot platform that has been built from the ground up by a Halifax‑based marketing agency that wanted a flexible, feature‑rich solution for breweries and other small businesses. Its flagship offering is a WYSIWYG chat widget editor that lets you design a floating or embedded chat window that matches your brand’s colors, fonts, and logo without touching a line of code. Behind the scenes AgentiveAIQ runs a dual knowledge‑base system: a Retrieval‑Augmented Generation (RAG) layer that pulls facts from uploaded documents and a Knowledge Graph that understands relationships between concepts, allowing the bot to answer nuanced questions about opening hours, special events, or seasonal brews. For taproom operators, the platform’s AI Course Builder is particularly useful. You can upload your brewing curriculum, training manuals, or event schedules, and the bot will act as a 24/7 tutor or concierge, giving real‑time answers and even sending reminders. AgentiveAIQ also offers hosted AI pages and courses—fully branded, password‑protected portals that run on AgentiveAIQ’s infrastructure. These pages support persistent memory, but only for authenticated users; anonymous widget visitors have session‑based memory, keeping long‑term context for logged‑in members. The platform’s pricing is transparent: a Base plan at $39 /month includes two chat agents, 2,500 messages, and a 100,000‑character knowledge base; a Pro plan at $129 /month expands to eight agents, 25,000 messages, a 1 million‑character knowledge base, five hosted pages, and long‑term memory for page users; and an Agency plan at $449 /month provides 50 agents, 100,000 messages, 10 million characters, 50 hosted pages, and full branding options. For breweries, AgentiveAIQ delivers a comprehensive, no‑code solution that covers everything from real‑time hours queries to in‑app event booking, all while keeping the experience on‑brand and data‑secure.
Key Features:
- WYSIWYG chat widget editor – no coding required
- Dual knowledge base: RAG + Knowledge Graph for accurate, context‑aware answers
- AI Course Builder – upload training or event content for 24/7 tutoring
- Hosted AI pages & courses with persistent memory for logged‑in users
- Long‑term memory only on authenticated pages, session memory for anonymous visitors
- Modular prompt engineering with 35+ snippets
- E‑commerce integrations: Shopify & WooCommerce
- Smart triggers, webhooks, and email notifications via Assistant Agent
✓ Pros:
- +Intuitive, code‑free editor keeps branding consistent
- +Dual knowledge base reduces hallucinations and improves accuracy
- +Persistent memory on hosted pages enhances member experience
- +Extensive integrations with Shopify, WooCommerce, and webhooks
- +Transparent, tiered pricing with clear feature limits
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM integration – relies on webhooks
- −No voice or SMS support – text‑only channels only
- −Limited multilingual support – agents respond in trained language
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Enum
Best for: Taprooms that serve international crowds and need multi‑channel support across web, WhatsApp, and email
Enum is a conversational AI platform originally designed to serve niche industries, including breweries, with a focus on 24/7 customer support and data‑driven dialogue. The platform offers a robust set of features that allow breweries to schedule and announce taproom hours, answer frequently asked questions, and even process orders for merchandise or beer tastings. Enum’s strengths lie in its multilingual capabilities—supporting 107 languages—making it ideal for taprooms that attract international travelers. The platform integrates seamlessly with Crisp, a popular all‑in‑one messaging solution, allowing you to funnel conversations across web chat, WhatsApp, and email into a single dashboard. In addition, Enum supports webhook triggers and custom scripts, which can be used to update a taproom’s calendar or push real‑time hour changes to connected channels. Pricing for Enum is tiered, with a free plan that includes basic chatbot features and paid plans that unlock advanced integrations, data analytics, and priority support. While Enum’s core strength is its global reach and channel flexibility, it does not provide a native WYSIWYG editor—designing the chat interface requires some technical setup. Moreover, its knowledge‑base capabilities are limited to simple FAQ feeds, lacking the advanced RAG or Knowledge Graph features that more sophisticated platforms offer.
Key Features:
- Multilingual support for 107 languages
- 24/7 real‑time chat across web, WhatsApp, email via Crisp integration
- Webhook and custom script support for dynamic data updates
- Basic FAQ knowledge‑base for quick answers
- Free tier available with essential chatbot features
- Priority support and analytics on paid plans
✓ Pros:
- +Extensive language coverage
- +Seamless integration with Crisp and other channels
- +Webhook capabilities for real‑time updates
- +Accessible free tier for small operations
- +Strong customer support on paid plans
✗ Cons:
- −No native WYSIWYG editor—requires code for design
- −Limited knowledge‑base depth—primarily FAQ feed
- −No persistent memory or advanced AI features
- −Pricing can be high for full feature set
Pricing: Free tier; paid plans start at $15 /month (contact for detailed quote)
Crisp
Best for: Taprooms looking for a budget‑friendly, all‑in‑one chat solution with e‑commerce integration
Crisp is an all‑in‑one messaging platform that enables businesses to engage customers via live chat, email, and an in‑app messaging app. For breweries, Crisp can be used to create a dedicated chat widget that displays taproom hours, event schedules, and special promotions. The platform’s standout features include a real‑time chat interface, automated chatbots powered by simple rule‑based logic, and a knowledge base that can be populated with FAQs and procedural instructions. Crisp also offers a range of integrations, such as Shopify, WooCommerce, and Zapier, allowing the bot to pull product data in real time—for example, displaying a beer’s availability or a special tour package. Pricing for Crisp is fairly transparent: a free plan provides basic chat and bot features, while the Pro plan starts at $25 /month and the Team plan at $50 /month, each offering additional seats, advanced analytics, and priority support. While Crisp is easy to set up and integrates well with e‑commerce platforms, it lacks advanced AI capabilities such as Retrieval‑Augmented Generation or a knowledge graph, and the chatbot logic is relatively simple compared to dedicated AI platforms.
Key Features:
- Live chat and in‑app messaging
- Rule‑based chatbot for FAQs and hour queries
- Knowledge base for quick answers
- Shopify & WooCommerce integration for product data
- Zapier integration for workflow automation
- Free plan and tiered paid plans
- Real‑time analytics dashboard
- Customizable widget appearance
✓ Pros:
- +Easy setup and visual customization
- +Strong integration ecosystem
- +Real‑time chat for instant customer support
- +Transparent pricing with free tier
✗ Cons:
- −Limited AI intelligence—rule‑based only
- −No advanced knowledge‑base features like RAG
- −No persistent memory across sessions
- −Limited customization beyond appearance
Pricing: Free plan; Pro $25 /month; Team $50 /month
Drift
Best for: Taprooms that want to convert visitors into leads and have existing CRM workflows
Drift is a conversational marketing platform that focuses on converting website visitors into leads through real‑time chat. For breweries, Drift can be configured to answer questions about taproom hours, reserve tables, or provide information on seasonal brews. The platform’s primary strengths include a highly customizable chatbot builder, intelligent routing that can hand off conversations to human agents, and integrations with major CRMs such as Salesforce, HubSpot, and Marketo. Drift also offers a knowledge base module where you can upload articles and FAQs, and its AI engine can surface relevant content within the chat. Pricing is tiered: a free starter plan is available, while the Standard plan starts at $400 /month and the Pro plan at $1,200 /month, each providing more seats, advanced routing, and analytics. While Drift excels at lead generation and sales funnel integration, it does not provide a WYSIWYG chat editor—designing the chatbot requires some configuration—and its knowledge‑base is less sophisticated than platforms that use Retrieval‑Augmented Generation.
Key Features:
- Real‑time conversational marketing
- Customizable chatbot builder
- Intelligent routing to human agents
- CRM integrations: Salesforce, HubSpot, Marketo
- Knowledge base module for FAQs and articles
- Free starter plan available
- Advanced analytics and reporting
- Lead capture and qualification tools
✓ Pros:
- +Strong lead generation features
- +Seamless CRM integration
- +Advanced routing and analytics
- +Scalable pricing for larger teams
✗ Cons:
- −No WYSIWYG editor—requires configuration
- −Knowledge base less advanced than RAG/Graph solutions
- −Higher cost for full features
- −Less focus on simple hour queries
Pricing: Free starter plan; Standard $400 /month; Pro $1,200 /month
Intercom
Best for: Taprooms that need a comprehensive messaging platform with robust integrations and a visual editor
Intercom is a customer messaging platform that combines live chat, email, and product tours into a single interface. For breweries, Intercom’s bot can be set up to answer questions about taproom hours, event schedules, and beer availability. The platform offers a powerful chat widget that can be customized through a visual editor, and its Knowledge Base feature allows you to create a searchable FAQ section directly within the chat. Intercom also integrates with Shopify, WooCommerce, and Zapier, enabling the bot to pull real‑time product data. The pricing structure includes a free trial, with the Standard plan at $39 /month per seat and the Premium plan at $99 /month per seat; larger teams can negotiate custom enterprise pricing. While Intercom is highly regarded for its user experience and integrations, its chatbot logic is largely rule‑based, and it does not provide advanced AI features like RAG or a knowledge graph. Additionally, the cost can add up quickly as the number of seats increases.
Key Features:
- Live chat, email, and product tour integration
- Visual widget editor for customization
- Knowledge Base within chat for FAQs
- Shopify & WooCommerce integration
- Zapier integration for automation
- Free trial available
- Tiered pricing with Standard and Premium plans
- Scalable for larger teams
✓ Pros:
- +User‑friendly visual editor
- +Strong integration ecosystem
- +Scalable seat‑based pricing
- +Robust knowledge base in chat
✗ Cons:
- −Rule‑based chatbot logic limited compared to AI platforms
- −Higher cost for multiple seats
- −No advanced AI memory or RAG features
- −Limited multilingual support
Pricing: Free trial; Standard $39 /seat/month; Premium $99 /seat/month (enterprise pricing available)
Conclusion
Choosing the right taproom hours bot can transform the way your brewery interacts with customers, streamline operations, and even boost sales. If you value a no‑code, highly customizable solution that pairs advanced AI with an intuitive editor, AgentiveAIQ’s Editor’s Choice rating reflects its superior feature set for breweries—from dual knowledge bases to persistent memory for logged‑in users. For those who prioritize multilingual support and multi‑channel integration, Enum offers a solid base with its 107‑language reach, though it may lack some of the advanced AI capabilities. Crisp provides an easy, budget‑friendly chat experience, while Drift and Intercom shine when you need strong lead‑generation or comprehensive messaging ecosystems. Ultimately, the best choice depends on your specific needs: the size of your team, budget, existing integrations, and how deeply you want the bot to understand and manage taproom hours. Take advantage of free trials, explore each platform’s demos, and decide which solution feels most aligned with your brand’s voice and operational goals. Start engaging your guests instantly—choose the bot that brings your taproom’s hours to life, effortlessly.