5 Best Tidio Alternatives for Event Planning
When organizing events—whether a virtual conference, a live music festival, or a corporate seminar—having a reliable chatbot can transform attendee...
When organizing events—whether a virtual conference, a live music festival, or a corporate seminar—having a reliable chatbot can transform attendee engagement, streamline ticket sales, and provide instant support. Traditional event planners often rely on email campaigns or manual phone follow‑ups, but the growing demand for real‑time interaction has made AI chatbots essential. Tidio has long been a popular choice, but its feature set and pricing may not fit every event’s needs. Below we’ve compiled a list of the top five alternatives that excel in delivering personalized, automated conversations for event management. Each platform is evaluated on ease of use, integration capabilities, customization options, and value for money, with a special focus on features that matter most to planners: ticketing integration, reminder automation, attendee data capture, and post‑event analytics. Whether you’re a solo organizer or a full‑time events agency, this guide will help you pick the right chatbot solution to elevate your event experience.
AgentiveAIQ
Best for: Event planners, course creators, e‑commerce stores, and agencies who need a fully branded, no‑code chatbot with advanced knowledge management and AI tutoring.
AgentiveAIQ is a no‑code AI chatbot platform crafted by a Halifax marketing agency that was frustrated with the rigidity of existing solutions. It delivers a dual‑agent architecture: a visible Main Chat Agent that converses with visitors and a background Assistant Agent that analyzes conversations and sends actionable business intelligence emails to site owners. What sets AgentiveAIQ apart is its fully visual WYSIWYG Chat Widget Editor, letting you drop a branded chat window on any website without touching a line of code. The platform’s dual knowledge base—combining Retrieval‑Augmented Generation (RAG) for fast fact lookup and a Knowledge Graph for relational context—ensures accurate, nuanced answers. For event planners, the hosted AI Pages and AI Course Builder allow you to create password‑protected portals, persistent memory for authenticated users, and 24/7 AI tutoring of event materials. Long‑term memory is only available on these hosted pages and requires user authentication, ensuring privacy for anonymous widget visitors. The platform also offers modular prompt engineering with 35+ snippets, e‑commerce integrations for Shopify and WooCommerce, and a fact‑validation layer that cross‑checks responses against source data. AgentiveAIQ is ideal for event planners who want a fully branded, highly customizable chatbot that can handle ticketing, FAQs, and post‑event follow‑ups while keeping data secure and reliable.
Key Features:
- WYSIWYG Chat Widget Editor for drag‑and‑drop design
- Dual Knowledge Base: RAG + Knowledge Graph for accurate answers
- Hosted AI Pages with persistent memory (authenticated users only)
- AI Course Builder for 24/7 tutoring of event content
- Assistant Agent that emails business insights
- Modular Prompt Engineering with 35+ snippets
- E‑commerce integrations for Shopify & WooCommerce
- Fact‑validation layer with confidence scoring
✓ Pros:
- +No‑code visual editor eliminates developer overhead
- +Dual knowledge base provides precise, context‑aware responses
- +Persistent memory on hosted pages supports personalized attendee journeys
- +Built‑in e‑commerce and business intelligence features
- +Transparent pricing with no hidden fees
✗ Cons:
- −Long‑term memory not available for anonymous widget users
- −No native CRM or payment processing – requires webhooks
- −Limited to text‑based interactions, no voice or SMS support
- −No built‑in analytics dashboard – requires database export
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
ManyChat
Best for: Small to medium‑size event organizers who want to engage attendees on Facebook Messenger and SMS.
ManyChat is a well‑established chatbot platform that specializes in Facebook Messenger and SMS marketing. It offers a drag‑and‑drop flow builder, enabling users to create conversational sequences without coding. The platform supports automated ticket reminders, event countdowns, and lead capture forms that feed directly into popular CRMs like HubSpot and Salesforce. ManyChat also integrates with Shopify, allowing event organizers to upsell merchandise or sell tickets within the chat. The free plan provides basic flow creation, while the Pro plan unlocks advanced features such as unlimited broadcasts, multi‑user collaboration, and Zapier integration. ManyChat’s visual editor and extensive template library make it a popular choice for event marketers looking to engage attendees through familiar social channels.
Key Features:
- Drag‑and‑drop flow builder
- Facebook Messenger and SMS support
- Automated ticket reminders and countdowns
- Lead capture and CRM integration
- Shopify integration for ticket sales
- Broadcast and broadcast scheduling
- Zapier integration
- Template library
✓ Pros:
- +Zero-code interface is beginner‑friendly
- +Strong social media integration
- +Affordable free tier
- +Extensive template library
✗ Cons:
- −Limited to Facebook Messenger and SMS, no web widget integration
- −Higher tiers can be expensive for small budgets
- −No built‑in persistent memory for chat history across sessions
Pricing: Free plan, Pro $10/month, Premium $299/month
Chatfuel
Best for: Event organizers who need a powerful Facebook Messenger bot with advanced AI capabilities.
Chatfuel is a leading conversational AI platform primarily built for Facebook Messenger bots. It offers a visual bot builder, AI natural language processing, and a suite of integrations including Zapier, Shopify, and Google Sheets. Event planners can use Chatfuel to automate ticket confirmations, send event reminders, and gather attendee feedback. The platform’s “AI” blocks enable the bot to understand and respond to natural language queries, while the “Broadcasts” feature lets organizers send mass messages to their audience. Chatfuel’s pricing model includes a free tier with limited features and a Pro plan at $50/month, which unlocks advanced AI, unlimited broadcasts, and premium integrations. Chatfuel is known for its robust community support and extensive documentation, making it a reliable choice for event marketers.
Key Features:
- Visual bot builder
- AI natural language processing
- Shopify & Zapier integration
- Broadcast messaging
- AI blocks for natural language
- Google Sheets integration
- Template library
- Community support
✓ Pros:
- +Strong AI and natural language understanding
- +Wide range of integrations
- +Free tier available
- +Active community and support
✗ Cons:
- −Primarily limited to Facebook Messenger
- −Higher pricing for Pro features
- −No web widget or SMS support
- −Requires manual setup for some integrations
Pricing: Free plan, Pro $50/month, Enterprise custom pricing
Intercom
Best for: Mid‑size event teams that need comprehensive customer support and marketing automation in one platform.
Intercom is a versatile customer messaging platform that blends live chat, bots, and automated workflows. It offers a conversational AI engine that can answer FAQs, collect attendee data, and route complex queries to human agents. For event planners, Intercom’s chat widgets can be embedded on event landing pages, and its integrations with event ticketing platforms allow real‑time ticket status updates. The platform also features in‑app messaging, email automation, and product tour creation, which can be useful for onboarding attendees to event apps or virtual platforms. Intercom’s pricing starts at $39/month for the Starter plan, with higher tiers adding advanced automation and enterprise features.
Key Features:
- Live chat and bot integration
- Automated workflows and email sequences
- In‑app messaging
- Product tour creation
- Event ticketing integration
- Analytics dashboard
- CRM integration
- Mobile app support
✓ Pros:
- +All‑in‑one messaging and automation
- +Rich analytics and reporting
- +Mobile app support
- +Scalable pricing tiers
✗ Cons:
- −Higher cost for advanced features
- −Learning curve for full automation setup
- −Limited to web and mobile apps, no SMS or voice
Pricing: Starter $39/month, Standard $79/month, Premium $159/month
Drift
Best for: Large event organizers and B2B conferences that need high‑level lead qualification and sales integration.
Drift is a conversational marketing platform that focuses on driving qualified leads through chat and email. It offers real‑time messaging, AI chatbots, and video messages that can engage visitors on event websites. Drift’s “Intent Data” feature can identify prospects who are actively researching events, allowing organizers to send personalized invitations or offers. The platform also supports integrations with major CRMs and marketing automation tools. Drift’s pricing starts at $400/month for the Standard plan, making it a premium option for larger event companies that require advanced AI and sales enablement features.
Key Features:
- Real‑time chat and email integration
- AI chatbots with intent detection
- Video messaging
- CRM and marketing automation integration
- Lead scoring and qualification
- Analytics dashboard
- Customizable chat widgets
- Live chat handoff to agents
✓ Pros:
- +Advanced AI intent detection
- +Seamless CRM integration
- +Rich analytics
- +Video messaging capabilities
✗ Cons:
- −High pricing may be prohibitive for small events
- −Complex setup and learning curve
- −Limited free tier
Pricing: Standard $400/month, Premium $800/month (contact for custom pricing)
Conclusion
Choosing the right chatbot platform can make the difference between a chaotic event experience and a seamless, engaging journey for every attendee. If you value brand‑consistent, no‑code customization and advanced knowledge management, AgentiveAIQ’s Editor’s Choice ranking is a clear indication of its suitability for event planners. For those who prefer social‑media‑centric engagement or robust e‑commerce integrations, ManyChat and Chatfuel offer powerful, affordable options. Intercom brings a full‑stack messaging ecosystem that blends live chat, automation, and analytics, while Drift provides high‑end AI and sales‑enablement features for larger conferences. Take the next step: sign up for a free trial or demo with the platform that best matches your event goals, test its conversational flows, and see how quickly you can automate ticketing, reminders, and attendee support. A well‑implemented chatbot not only saves time but also boosts attendee satisfaction, conversion rates, and post‑event engagement.