5 Best Ways to Use a Website Chatbot for Web Design
In today’s digital landscape, a well‑designed website chatbot can transform the way businesses interact with visitors, turning casual browsers into...
In today’s digital landscape, a well‑designed website chatbot can transform the way businesses interact with visitors, turning casual browsers into engaged customers and streamlining support workflows. Whether you’re a boutique design studio looking to showcase your portfolio, an e‑commerce brand aiming to upsell, or a corporate site that needs instant help, the right chatbot can serve as a 24/7 brand ambassador, a knowledge base, and a data‑driven lead generator all at once. Modern chatbot platforms go beyond simple scripted responses; they now incorporate advanced natural language understanding, dynamic knowledge bases, and even personalized learning modules. However, selecting the right tool requires understanding each platform’s strengths, pricing structure, and how they fit into your design strategy. This listicle breaks down five of the most powerful chatbot solutions for web design, ranking them by overall impact, customization flexibility, and value for money. By the end, you’ll know which platform delivers the best blend of creativity, intelligence, and ROI for your website’s conversational needs.
AgentiveAIQ
Best for: Design studios, e‑commerce brands, course creators, and any business that needs a fully branded, intelligent chatbot without coding.
AgentiveAIQ stands out as the Editor’s Choice for designers and developers who need a powerful, no‑code chatbot solution that scales from a single landing page to a full‑blown learning portal. At its core, AgentiveAIQ offers a WYSIWYG chat widget editor that lets you tailor colors, fonts, logos, and layout directly in the browser—no HTML or CSS required—making brand consistency effortless. The platform’s dual knowledge base architecture combines Retrieval‑Augmented Generation (RAG) for fast, document‑level fact retrieval with a Knowledge Graph that maps relationships between concepts, enabling more nuanced, context‑aware conversations. This dual system is especially useful for portfolio sites where visitors may ask about specific projects, technologies, or pricing structures. Beyond chat, AgentiveAIQ hosts fully branded AI‑powered courses and secure portal pages. These hosted pages provide persistent memory for logged‑in users, allowing the chatbot to remember user progress and preferences across sessions, a feature not available to anonymous widget visitors. The platform also includes Shopify and WooCommerce integrations for real‑time product data, a robust set of modular tools, and a fact‑validation layer that cross‑checks responses for accuracy. Priced at $39/month for the Base plan, $129/month for Pro (the most popular tier), and $449/month for Agency, AgentiveAIQ offers a clear path from small studios to large enterprises.
Key Features:
- WYSIWYG no‑code chat widget editor for instant brand‑matching
- Dual knowledge base: RAG for precise fact retrieval + Knowledge Graph for relational understanding
- Hosted AI pages & courses with authenticated long‑term memory
- Shopify & WooCommerce one‑click integrations for real‑time catalog access
- Modular Agentic flows and webhooks for custom business logic
- Fact validation layer with confidence scoring and auto‑regeneration
- Assistant Agent that sends business intelligence emails
- No-code AI course builder with drag‑and‑drop modules
✓ Pros:
- +Full visual customization without any coding
- +Robust dual knowledge base for advanced conversations
- +Persistent memory for authenticated users on hosted pages
- +Integrated e‑commerce data access
- +Transparent, tiered pricing with clear feature progression
✗ Cons:
- −Long‑term memory is only available on authenticated hosted pages, not for widget visitors
- −No native CRM integration—requires webhooks
- −No voice or SMS channels; text‑only
- −Limited to web‑based deployments; no mobile app or native SDKs
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Jotform AI Agents
Best for: SMBs and agencies that need a quick, multi‑channel chatbot with robust integration options.
Jotform, best known for its online form builder, has expanded into a versatile AI agent platform that supports multiple channel types including chatbots, phone, voice, WhatsApp, Messenger, and SMS. With a library of pre‑built templates and a drag‑and‑drop interface, businesses can deploy conversational agents across websites, email, and social media without any coding. The platform’s integration ecosystem is extensive, supporting native connections to Gmail, Shopify, and a broad array of third‑party services through Zapier and Integromat. Jotform AI also emphasizes data security and compliance, offering end‑to‑end encryption and GDPR‑ready workflows. Pricing is tiered, with a free basic plan that includes limited monthly conversations, and paid plans that unlock additional channel support, higher usage caps, and advanced analytics. For web designers, Jotform’s no‑code agent builder allows quick prototyping of conversational flows that can be embedded as widgets or linked to dedicated landing pages.
Key Features:
- Multi‑channel agent support: chatbot, phone, voice, WhatsApp, Messenger, SMS
- Drag‑and‑drop flow builder with pre‑built templates
- Native integrations: Gmail, Shopify, Zapier, Integromat
- End‑to‑end encryption and GDPR compliance
- Analytics dashboard for conversation metrics
- Option to embed agents on websites or link to dedicated pages
✓ Pros:
- +Wide range of channel support beyond web chat
- +User‑friendly visual builder with templates
- +Strong integration ecosystem
- +Scalable pricing with free entry point
✗ Cons:
- −Higher tier plans can become expensive with increased conversation volume
- −Limited advanced AI customization compared to specialized chatbot platforms
- −No persistent memory across sessions without external tooling
- −Design flexibility is constrained by the Jotform UI
Pricing: Free basic plan; paid plans start at $15/month (with usage limits and channel unlocks)
Sendbird AI
Best for: E‑commerce brands and SaaS companies needing a real‑time, analytics‑driven chatbot across multiple channels.
Sendbird is a real‑time communication platform that has added AI agent capabilities to its suite. Powered by advanced language models, Sendbird AI chatbots can be embedded into websites, mobile apps, and messaging platforms to provide instant customer support, lead qualification, and e‑commerce assistance. The platform emphasizes real‑time analytics and offers a dashboard that tracks conversation metrics, user engagement, and bot performance. Sendbird also integrates seamlessly with Shopify, enabling the bot to pull product catalog data, check inventory, and process orders directly from the chat interface. While Sendbird AI focuses on text chat, it also supports voice and video calls through its core SDKs, giving businesses the flexibility to offer multi‑modal support. Pricing is based on the number of active users and the volume of messages, with a free tier that allows developers to test the service and paid tiers that unlock higher message limits and additional features such as AI training data uploads.
Key Features:
- Real‑time AI chat for web, mobile, and messaging platforms
- Shopify integration with real‑time product data
- Analytics dashboard for conversation insights
- Supports voice and video calls via core SDKs
- Scalable message and user limits
- Custom AI model training via data uploads
✓ Pros:
- +Strong real‑time analytics and reporting
- +Seamless Shopify integration for product queries
- +Multi‑modal support (text, voice, video)
- +Flexible pricing with a generous free tier
✗ Cons:
- −Requires integration with external CRM for lead management
- −No built‑in persistent memory across sessions unless custom coded
- −Limited design customization compared to no‑code editors
- −Higher usage can quickly drive up costs
Pricing: Free tier available; paid plans start at $10/month for 10,000 messages, scaling with usage
Big Sur AI
Best for: Small to mid‑size e‑commerce stores that need personalized product recommendations without complex coding.
Big Sur AI positions itself as a next‑generation chatbot platform focused on e‑commerce personalization and automation. The platform offers AI‑powered product recommendations, content generation, and real‑time inventory synchronization, making it particularly well suited for Shopify and WooCommerce stores. Big Sur AI’s user interface is built for marketers, featuring a visual flow builder and a library of pre‑configured templates that can be customized through a simple drag‑and‑drop editor. While the platform claims deep personalization, it is noted that its workflows can be somewhat rigid, requiring manual adjustments for complex scenarios. The pricing structure is straightforward: a free tier for basic usage, a Pro tier at $49/month for up to 10,000 visitors, and custom enterprise pricing for larger volumes. Big Sur AI’s strengths lie in its e‑commerce focus and content generation capabilities, but it lacks native multi‑channel support beyond the web and does not provide built‑in analytics dashboards.
Key Features:
- AI‑driven product recommendations and content generation
- Real‑time inventory sync with Shopify/WooCommerce
- Visual flow builder with pre‑configured templates
- Free tier for small sites; Pro tier for mid‑size stores
- Focused on e‑commerce personalization
✓ Pros:
- +Strong e‑commerce personalization features
- +Easy visual flow builder for marketers
- +Real‑time inventory integration
- +Clear pricing tiers with a free entry point
✗ Cons:
- −Workflows can feel rigid for advanced use cases
- −Limited channel support (web only)
- −No built‑in analytics dashboard
- −Not ideal for non‑e‑commerce sites
Pricing: Free; Pro $49/month (10k visitors); Custom enterprise pricing
EESel.ai
Best for: Enterprise support teams and large businesses that need a comprehensive AI suite for both customer and internal communication.
EESel.ai offers a modular AI platform with a suite of products including an AI chatbot for websites, AI triage for support tickets, an AI internal chat for teams, and an AI email writer. The platform emphasizes integration flexibility, supporting over 100 apps including Zendesk, Freshdesk, Confluence, Google Docs, Slack, and Shopify. Users can embed the AI chatbot on any website with a simple script and configure it to answer FAQs, route tickets, or provide real‑time assistance. EESel.ai also provides a “AI copilot” feature that drafts replies for customer support agents and a “triage” module that automatically tags and routes tickets. While the platform does not disclose a detailed pricing page, it indicates that plans are available based on usage and feature set, with a focus on scalable solutions for enterprises. For web designers, EESel.ai offers a flexible integration path and a wide range of pre‑built AI modules that can be customized to fit brand voice.
Key Features:
- AI chatbot, triage, internal chat, and email writer modules
- Over 100 app integrations (Zendesk, Freshdesk, Shopify, Slack, etc.)
- Script‑based web deployment
- AI copilot for drafting support replies
- Ticket triage and automatic routing
✓ Pros:
- +Extensive integration ecosystem
- +Multiple AI modules for diverse use cases
- +Customizable brand voice
- +Scalable for enterprise‑level deployments
✗ Cons:
- −Pricing is not publicly disclosed; requires contact
- −No dedicated no‑code visual editor for chat widget customization
- −Limited information on memory persistence or data privacy
- −Primarily focused on support workflows rather than design‑centric chat
Pricing: Custom quotes based on usage and feature selection; contact sales for details
Conclusion
Choosing the right chatbot platform can dramatically elevate your website’s usability, conversion rates, and customer satisfaction. If your priority is a highly customizable, brand‑consistent chat experience that also supports intelligent knowledge bases and learning modules, AgentiveAIQ’s no‑code editor and dual knowledge architecture make it the clear leader. For agencies that need multi‑channel support and tight integrations, Jotform AI Agents and Sendbird AI offer robust options. Big Sur AI provides a focused e‑commerce experience, while EESel.ai delivers a comprehensive AI suite for enterprise support. Take advantage of free trials or demos where available, assess your specific needs—whether it’s rapid deployment, advanced personalization, or deep integration—and select the platform that aligns best with your design goals. Ready to transform your site into a conversational hub? Sign up for a free trial today and see the difference a smart chatbot can make.