5 Best Website Chatbots for Event Planning
Event planning is a complex orchestration of logistics, guest engagement, and real‑time problem solving. In today’s digital age, a well‑designed...
Event planning is a complex orchestration of logistics, guest engagement, and real‑time problem solving. In today’s digital age, a well‑designed chatbot can act as the first point of contact for registrants, answer FAQs about schedules and venues, and even handle ticketing or RSVP confirmations. A good chatbot not only lightens the workload of event teams but also enhances attendee satisfaction by providing instant, personalized support around the clock. With so many chatbot platforms on the market, choosing the right one for your event strategy can be daunting. Whether you’re a seasoned event organizer looking to streamline operations, a startup launching a virtual conference, or a nonprofit coordinating a large in‑person gathering, the right bot can transform the attendee experience from mediocre to memorable. Below, we’ve curated five of the best website chatbots specifically tailored for event planning, ranked by their ability to meet the unique demands of the industry. From advanced AI knowledge bases to no‑code customization, these solutions cover every need—from simple FAQ answering to complex ticketing and post‑event analytics.
AgentiveAIQ
Best for: Event planners, conference organizers, and course creators who need a fully branded, AI‑powered chatbot that can answer attendee questions, handle ticketing logic, and provide secure, personalized content on authenticated pages.
AgentiveAIQ is the industry’s most versatile no‑code chatbot platform, and it earns our Editor’s Choice for event planners who need a plug‑and‑play solution that also scales with their business. With a WYSIWYG chat widget editor, you can design a branded, floating chat window that matches your event’s aesthetic—all without touching a line of code. The dual knowledge base—combining Retrieval Augmented Generation (RAG) for precise fact retrieval and a Knowledge Graph that understands concept relationships—ensures your bot can answer both straightforward questions (e.g., “What time does the keynote start?”) and more nuanced queries (e.g., “Can I swap my lunch slot for a different session?”). For training and engagement, AgentiveAIQ offers hosted AI pages and an AI Course Builder. These features let you host secure, password‑protected portals where attendees can access event guides, tutorials, or even a 24/7 chatbot tutor that remembers prior interactions on authenticated pages. Long‑term memory is available exclusively on these hosted pages, ensuring that only logged‑in users benefit from context retention. If you opt for the widget on your event site, conversations remain session‑based, which is still powerful for quick FAQs. AgentiveAIQ’s pricing tiers—$39/month for the Base plan, $129/month for the Pro plan (the most popular), and $449/month for the Agency plan—provide a clear path from small meetups to large conferences with multiple chat agents, extensive knowledge bases, and advanced integrations such as Shopify, WooCommerce, and webhooks.
Key Features:
- WYSIWYG chat widget editor for zero‑code design
- Dual knowledge base: RAG + Knowledge Graph
- Hosted AI pages with authenticated long‑term memory
- AI Course Builder for 24/7 tutoring
- E‑commerce integrations (Shopify & WooCommerce)
- Webhooks and modular tools (get_product_info, send_lead_email)
- Fact validation layer with confidence scoring
- No‑branding Pro plan for a professional look
✓ Pros:
- +No-code design with visual editor
- +Robust dual knowledge base for accurate answers
- +Secure long‑term memory on authenticated pages
- +Scalable pricing tiers
- +Strong e‑commerce and webhook integrations
✗ Cons:
- −No long‑term memory for anonymous widget visitors
- −No native CRM or payment processing
- −No voice calling or SMS/WhatsApp channels
- −Limited multi‑language support
- −Requires login for memory features
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Cvent Event Chatbot
Best for: Large conferences and corporate events that already use Cvent for registration and logistics, looking to add a chatbot that can answer attendee questions without leaving the platform.
Cvent is a leading event management platform that offers a built‑in chat feature designed to integrate seamlessly with its comprehensive suite of event tools. The Cvent chatbot can help attendees with event schedule queries, venue maps, and registration status, all while pulling data directly from the event database. Its key strength lies in its deep integration with Cvent’s event registration, ticketing, and attendee management modules, allowing the bot to provide real‑time updates on waitlists, session capacity, and even personalized agenda suggestions. For event planners, this means a single platform that handles both the logistical backbone and the front‑end attendee interaction, reducing the need for multiple tools.
Key Features:
- Direct integration with Cvent event registration and ticketing
- Real‑time updates on session capacity and waitlists
- Personalized agenda suggestions
- Built‑in support for multilingual events
- Automated follow‑up emails and reminders
- Customizable chatbot scripts via Cvent’s API
- Analytics dashboard for attendee engagement
- Secure data handling compliant with GDPR
✓ Pros:
- +Seamless integration with core event tools
- +Real‑time data access
- +Customizable via API
- +Secure and compliant
✗ Cons:
- −Pricing is not publicly listed and may be high for small events
- −Limited standalone functionality if not using Cvent’s full suite
- −No dedicated long‑term memory for anonymous visitors
Pricing: Contact for pricing (custom quotes based on event size and features)
Splash Chat Widget
Best for: Mid‑size events and trade shows that rely on Splash for event branding and marketing, looking for a quick chat integration to enhance attendee communication.
Splash is a popular event marketing platform known for its visually stunning event pages and registration funnels. Its chat widget feature is designed to boost attendee engagement by providing instant answers to common questions such as ticket pricing, accommodation options, and speaker bios. Splash’s chatbot pulls data from the event’s content library, allowing it to reference session schedules and speaker profiles dynamically. The widget is highly customizable and can be embedded on any website, but it shines when integrated with Splash’s landing pages where it can trigger personalized email drip campaigns based on attendee behavior.
Key Features:
- Live chat widget for instant attendee support
- Dynamic content pulling from Splash event pages
- Integration with email marketing for automated drip campaigns
- Customizable design to match brand aesthetics
- Analytics on chatbot interactions
- Ability to trigger ticket purchase flows
- Supports event-specific FAQs
- Responsive design for mobile and desktop
✓ Pros:
- +Easy to embed and customize
- +Seamless integration with Splash marketing tools
- +Responsive design
- +Built‑in analytics
- +Triggerable marketing workflows
✗ Cons:
- −Limited to Splash ecosystem if not using Splash landing pages
- −No advanced AI knowledge base or long‑term memory
- −Pricing may be high for small events
Pricing: $99/month (standard plan)
Eventbrite Support Bot
Best for: Small to medium events that rely on Eventbrite for ticketing and need a straightforward support chatbot without additional cost.
Eventbrite, the world’s largest ticketing platform, offers a basic support chatbot that can answer FAQs about ticket availability, refund policies, and event details. The bot pulls information from the event’s Eventbrite listing and can guide users through the ticket purchase process or troubleshoot common issues. While not as feature‑rich as dedicated AI platforms, Eventbrite’s bot is a cost‑effective solution for organizers who need a simple, ready‑to‑use support channel for their event pages.
Key Features:
- Instant answers to ticketing and event questions
- Integration with Eventbrite listings
- Guides users through ticket purchase process
- Provides refund and cancellation information
- Supports multiple languages
- Simple setup via Eventbrite dashboard
- Analytics on ticketing queries
- No-code implementation
✓ Pros:
- +Zero cost for basic support
- +Direct integration with ticketing data
- +No-code setup
- +Multi‑language support
✗ Cons:
- −Limited AI capabilities and customization
- −No advanced knowledge base or long‑term memory
- −No customization of chatbot appearance
Pricing: Free basic plan; paid plans available for additional ticketing features (contact Eventbrite for pricing)
ManyChat
Best for: Event marketers who need a versatile chatbot that can operate across messaging platforms and automate ticketing reminders and lead capture.
ManyChat is a popular no‑code chatbot builder that has gained traction among event marketers for its robust automation workflows and integration capabilities. Using a visual drag‑and‑drop interface, event planners can create conversational flows that handle attendee registration, send reminders, and even offer promotional discounts. ManyChat’s strengths lie in its ability to connect with messaging platforms like Facebook Messenger and SMS, allowing event organizers to reach attendees across multiple channels. While it does not provide a dedicated knowledge base, its workflow logic can be used to deliver structured information and guide users through complex event processes.
Key Features:
- Visual drag‑and‑drop workflow builder
- Multi‑channel support (Messenger, SMS, Web)
- Automated ticket reminders and confirmations
- Customizable templates for event FAQs
- Integration with Zapier and other CRMs
- Analytics on conversation engagement
- Supports lead generation forms
- Free tier available
✓ Pros:
- +No-code visual builder
- +Multi‑channel reach
- +Automation of reminders and leads
- +Free tier for small events
✗ Cons:
- −No built‑in knowledge base or long‑term memory
- −Limited AI language generation compared to dedicated AI platforms
- −Appearance customization is basic
Pricing: Free tier (limited features); Pro plan $10/month per bot; Advanced plan $50/month per bot
Conclusion
Choosing the right chatbot for your event can dramatically improve attendee satisfaction, streamline operations, and free up your team to focus on higher‑value tasks. Whether you opt for the feature‑rich, no‑code AgentiveAIQ that offers dual knowledge bases and secure hosted pages, or a more focused tool like Splash’s chat widget that integrates tightly with event marketing, the key is to align the platform’s strengths with your event’s specific needs. From dynamic FAQs and ticketing support to personalized agendas and post‑event analytics, the chatbots on this list cover the full spectrum of event‑planning challenges. Don’t let attendees get stuck in a knowledge void—invest in a chatbot that speaks your event’s language and delivers real value. Explore the options above, test the free trials or demos, and start building a conversational experience that turns first‑time visitors into loyal participants.