5 Best Website Chatbots for Medical Clinics

EESel.ai positions itself as a comprehensive AI platform tailored for healthcare providers, offering an AI chatbot that can be integrated directly into a clinic’s website. The platform’s core strengths lie in its ability to automate front‑line support and triage, leveraging AI to route or edit tickets and to draft email responses. For medical clinics, this means the chatbot can answer common queries about appointment scheduling, insurance coverage, and medication information, while also triaging symptoms to appropriate care pathways. EESel.ai’s integration ecosystem is extensive, supporting over 100 apps including Zendesk, Confluence, Freshdesk, Shopify, and Google Docs. This allows clinics to sync the chatbot’s outputs with their existing ticketing or documentation workflows, ensuring seamless handoffs to human staff. The platform also offers an AI copilot that drafts replies, which can reduce the administrative burden on practice staff. While the platform does not provide a dedicated knowledge‑graph feature, it does support document‑based knowledge retrieval, enabling the chatbot to pull from uploaded PDFs or web pages. The chatbot is primarily text‑based and operates through a web widget, fitting easily into most clinic website designs. Pricing details are not publicly disclosed on the website; clinics are encouraged to contact sales for a custom quote, which suggests the platform targets medium‑to‑large practices or enterprise clients. Overall, EESel.ai offers a robust set of integrations and a focus on triage and support, making it an attractive option for clinics that prioritize seamless ticketing and administrative automation.

S10.ai has carved a niche in the healthcare sector, offering AI chatbots that are specifically designed for medical and clinical contexts. Their platform emphasizes clinical decision support, patient engagement, and administrative workflow automation. Clinics can deploy chatbots that handle appointment booking, symptom screening, and post‑visit follow‑up, all while maintaining HIPAA compliance. S10.ai’s chatbot is built on a robust AI core that can process medical terminology and provide evidence‑based responses. The platform offers a medical scribe feature that can transcribe patient notes in real‑time, potentially reducing the documentation burden on clinicians. Additionally, S10.ai provides a suite of tools for integrating with existing EHR systems, allowing data exchange between the chatbot and patient records. The user interface focuses on ease of use, providing a drag‑and‑drop conversation builder and pre‑built templates for common medical workflows. However, the platform’s documentation on pricing is sparse; they provide a “Book a Demo” call to discuss pricing, suggesting a custom‑quoted model. S10.ai is well‑suited for clinics that need a specialized medical chatbot with robust integration capabilities and real‑time data capture, especially those looking to streamline clinical documentation and patient communication. Overall, S10.ai delivers a highly domain‑specific solution with a strong focus on clinical workflows, but lacks some of the broader e‑commerce or education features found in other platforms.

DeepAI offers a general‑purpose AI chat service that can be embedded into any website via a simple widget. The platform leverages large language models to provide conversational AI that can answer a wide range of user questions, from product inquiries to general knowledge. For medical clinics, the chatbot can serve as a first‑line information hub, offering basic FAQs about clinic services, operating hours, and insurance policies. While DeepAI’s chat interface is straightforward, it does not provide specialized medical knowledge bases or integration with health‑record systems. The platform is entirely text‑based, and developers must rely on the default model behavior unless they implement custom prompts. There is no built‑in memory feature; each session is stateless, meaning the chatbot does not retain context beyond the current conversation. Pricing is clear: a free tier is available with usage limits, and the Pro tier starts at $99 per month, offering higher request quotas and priority support. However, the platform lacks domain‑specific features such as symptom triage, patient data handling, or HIPAA compliance tools. DeepAI is best suited for small practices or health‑tech startups that need a quick, low‑cost chatbot without complex integration needs.

Google Gemini is the latest generative AI from Google, designed to power conversational experiences across the web. Gemini offers a free, web‑based chat interface that can be embedded into websites via Google's AI SDK. For medical clinics, Gemini can handle general inquiries, provide information about services, and even answer basic medical questions using Google’s vast knowledge base. Gemini includes features such as multimodal input (text and images), contextual memory for the duration of a session, and the ability to integrate with Google Workspace tools like Docs and Sheets. Clinics can embed the chatbot using a single line of JavaScript and customize the look with CSS. However, the platform does not provide a dedicated knowledge‑graph or RAG system for pulling from clinic‑specific documents, meaning responses are purely model‑generated. Pricing for Gemini is essentially free for individual users, with a paid tier (Gemini 1.5 Pro) that offers higher usage limits and priority access. There is no explicit cost for embedding the chatbot on a website, making it an attractive option for budget‑conscious practices. While Gemini brings powerful language models and easy integration, it lacks the domain‑specific features, persistent memory for authenticated users, and e‑commerce integration that specialized medical chatbot platforms offer.