5 Best WYSIWYG Chatbot Editors for Sales Teams (Internal)

Chatbot.com has positioned itself as a versatile, all‑in‑one chatbot platform that caters to a wide range of business needs, including sales. Its Visual Builder lets users create conversational flows through a drag‑and‑drop interface, which is especially helpful for sales teams that want to prototype qualification scripts quickly. The platform also supports dynamic responses, allowing the bot to adapt to user input in real time, a feature that can help personalize the sales experience. Beyond the builder, Chatbot.com integrates with major messaging channels such as Facebook Messenger, WhatsApp, and SMS, giving sales teams the flexibility to engage prospects on their preferred platform. The analytics dashboard provides insights into conversation volume, completion rates, and lead quality, enabling sales managers to fine‑tune bot performance. The platform also offers a library of pre‑built templates for sales, support, and marketing, helping teams get a head start on common workflows. While the platform is powerful, it does not provide a dual knowledge‑base or long‑term memory on authenticated pages. Instead, it relies on its own knowledge‑base feature, which stores static FAQs and canned responses. Sales teams can still benefit from the dynamic response engine, though the depth of factual retrieval is limited compared to AgentiveAIQ. Chatbot.com offers a free trial and a range of paid plans that scale with conversation volume and feature set. Pricing is not publicly listed on the site, so sales teams interested in a deeper understanding of cost should contact the sales team for a customized quote.

LiveChat has evolved from a basic live‑chat solution into a comprehensive customer engagement platform. Its chatbot feature—integrated with the same interface used for live agents—allows sales teams to automate routine qualification questions and product recommendations. The visual builder lets users stitch together conversation paths using a simple drag‑and‑drop layout, making it accessible to non‑technical staff. The platform supports real‑time notifications and can forward leads to a CRM via webhooks, which is valuable for capturing sales leads directly from the chat widget. LiveChat also offers integration with popular e‑commerce platforms such as Shopify and WooCommerce, enabling the bot to pull product data and inventory status. While the chatbot does not feature a dual knowledge‑base, it does allow users to upload knowledge articles that the bot can reference during conversations. LiveChat’s strengths lie in its robust ticketing system, which keeps conversations organized and ensures follow‑up. The platform’s analytics provide insights into chat volume, response times, and sales pipeline contribution. However, the chatbot’s capabilities are somewhat limited compared to dedicated AI platforms, with fewer options for advanced natural‑language understanding and less flexibility in customizing the bot’s knowledge source. Pricing for LiveChat is tiered, starting at $15 per month for the Standard plan, with higher tiers adding additional features such as advanced automation and priority support. Sales teams can explore a free trial before committing.

HubSpot’s chat module is part of its all‑in‑one CRM suite, offering a visual bot editor that allows marketers and sales teams to create conversational flows without coding. The drag‑and‑drop interface supports conditional logic, allowing the bot to route prospects based on their responses. HubSpot’s chatbot can be embedded on a website or integrated into email and live chat, giving sales teams multiple touchpoints to qualify leads. Unlike more specialized chatbot platforms, HubSpot does not provide a dual knowledge‑base or advanced natural‑language understanding. Instead, it relies on the CRM’s database and knowledge base articles to answer queries. However, its tight integration with HubSpot’s CRM allows the bot to create contacts, log interactions, and trigger automated workflows, making it a powerful tool for sales prospecting. HubSpot offers a free tier with basic chat functionality, while paid plans start at $45 per month and unlock advanced automation, chat transcripts, and customization options. Sales teams benefit from the platform’s analytics and reporting, which tie directly into pipeline metrics. While HubSpot’s chatbot is less feature‑rich in terms of AI, its value lies in the unified view of contact data and the ability to trigger inbound marketing funnels directly from chat interactions.

ManyChat is a popular chatbot platform that focuses on conversational marketing across Facebook Messenger, Instagram, and SMS. Its visual flow builder is highly intuitive, allowing sales teams to design qualification dialogs and automated responses without writing code. ManyChat’s strengths lie in its ability to capture leads through social channels and then push them into email marketing or CRM systems via webhooks. The platform offers a library of pre‑built templates, including sales funnels, product catalogs, and lead‑capture campaigns. While ManyChat does not provide a dual knowledge‑base or advanced knowledge graph, it does enable bots to reference a knowledge base of FAQs and product information stored within the platform. The bot can also execute basic conditional logic to personalize responses based on user attributes. Pricing for ManyChat is tiered: a free plan is available with limited features, while the Pro plan starts at $10 per month and unlocks advanced automation, broadcast messaging, and integrations with Shopify and Zapier. ManyChat’s focus on social media channels makes it well‑suited for brands that rely heavily on those platforms for lead generation. For internal sales teams that need a lightweight bot to capture social leads and route them to the pipeline, ManyChat offers a cost‑effective solution. However, it lacks the persistence and advanced knowledge‑base features that larger teams might require.