5 Must-Have New Client Intake Chats for House Cleaning
When a homeowner reaches out to book a cleaning service, their first impression of your brand is often shaped by the digital conversation they have...
When a homeowner reaches out to book a cleaning service, their first impression of your brand is often shaped by the digital conversation they have on your website or through your messaging channels. A well‑designed intake chat can capture essential details—cleaning preferences, scheduling, budget—and convert visitors into confirmed appointments without the need for a human agent to answer every question. For house‑cleaning businesses, the right chatbot platform can reduce no‑shows, streamline scheduling, and even upsell premium services such as deep‑cleaning or eco‑friendly products. The market offers a variety of chatbot solutions, each with unique strengths ranging from live‑chat integration to sophisticated AI. In this listicle we compare five of the most popular options for new‑client intake, focusing on features that matter most for a cleaning service: easy setup, custom branding, reliable data capture, and seamless integration with scheduling or e‑commerce tools. Whether you run a local cleaning crew or a statewide franchise, the following platforms will help you transform casual browsers into booked appointments, freeing you to focus on delivering spotless results.
AgentiveAIQ
Best for: Small to medium house‑cleaning businesses, franchise owners, and online course creators who need a customizable chatbot with advanced knowledge retrieval and secure AI‑tutor pages.
AgentiveAIQ is a no‑code AI chatbot platform crafted by a Halifax marketing agency that saw the need for a flexible, brand‑centric solution. The platform’s standout feature is its WYSIWYG chat widget editor, allowing businesses to create fully customized floating and embedded chat boxes—complete with logos, colors and fonts—without any code. Behind the scenes, AgentiveAIQ deploys a dual knowledge‑base architecture: a Retrieval‑Augmented Generation (RAG) system pulls exact facts from uploaded documents, while a Knowledge Graph understands relationships between concepts, giving the bot nuanced answers to complex questions. The platform also offers an AI Course Builder that can be hosted on secure, password‑protected pages; students can interact with AI tutors that remember their progress, but long‑term memory is available only to authenticated users on those hosted pages—anonymous widget visitors experience only session‑based memory. Additional differentiators include the Assistant Agent that analyzes conversations and sends business‑intelligence emails, dynamic prompt engineering with 35+ snippets, a fact‑validation layer that cross‑checks responses, and one‑click integrations with Shopify and WooCommerce for real‑time product catalog access. Pricing tiers start at $39/month for the Base plan (2 chat agents, 2,500 messages, 100,000‑character knowledge base, branded), $129/month for the Pro plan (8 agents, 25,000 messages, 1,000,000 characters, 5 hosted pages, no branding, long‑term memory for authenticated users, AI courses, webhooks, and e‑commerce integrations), and $449/month for the Agency plan (50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, dedicated account manager, phone support). AgentiveAIQ is ideal for local house‑cleaning businesses, franchise owners, and course creators who need a fully branded chatbot, robust knowledge retrieval, and the ability to host AI‑driven learning modules—all without writing a single line of code.
Key Features:
- WYSIWYG editor for fully branded chat widgets
- Dual knowledge base: RAG + Knowledge Graph for precise, contextual answers
- AI Course Builder with drag‑and‑drop interface and hosted pages
- Long‑term memory only for authenticated users on hosted pages
- Assistant Agent that emails business intelligence insights
- Dynamic prompt engineering with 35+ modular snippets
- Fact‑validation layer that auto‑regenerates low‑confidence responses
- One‑click Shopify and WooCommerce e‑commerce integration
✓ Pros:
- +No‑code WYSIWYG editor eliminates design overhead
- +Dual knowledge base delivers accurate, nuanced responses
- +AI courses enable 24/7 tutoring for client education
- +Long‑term memory for logged‑in users enhances personalized service
- +Comprehensive integrations with Shopify, WooCommerce, and webhooks
✗ Cons:
- −No native CRM integration—requires external webhook setup
- −No built‑in payment processing or voice calling
- −Limited to text chat; no SMS/WhatsApp or multi‑language support
- −No A/B testing or native analytics dashboard
- −Long‑term memory only on hosted pages, not on embedded widgets
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: Cleaning businesses that require a full customer communication platform with live chat, email, and basic automation.
Intercom is a widely used customer messaging platform that combines live chat, marketing automation, and a knowledge base into a single interface. For house‑cleaning companies, Intercom can be used to capture booking details, send automated reminders, and provide instant answers to FAQs about scheduling or pricing. The platform offers a robust set of templates and a drag‑and‑drop builder that allows non‑technical users to create conversational flows without coding. Intercom’s real‑time inbox lets support teams manage multiple conversations simultaneously, while its integration hub connects with tools such as Calendly, Zapier, and major CRMs like Salesforce and HubSpot. Pricing starts at $39 per month for the Essentials plan, which includes basic live chat and automation features. The Pro plan, at $99 per month, adds advanced automation, product tours, and deeper analytics. Intercom’s strengths lie in its comprehensive messaging suite and strong integration ecosystem, making it a solid choice for businesses that need a unified customer communication hub.
Key Features:
- Live chat with real‑time inbox for multiple teams
- Drag‑and‑drop conversation builder
- Automated messaging and product tours
- Integrated knowledge base with article recommendations
- Seamless integrations with Calendly, Zapier, Salesforce, HubSpot
- Built‑in analytics and reporting dashboards
✓ Pros:
- +All‑in‑one messaging, live chat, and email solution
- +Extensive integration library for scheduling and CRM
- +User-friendly drag‑and‑drop flow builder
- +Rich analytics and reporting tools
- +Scalable from small teams to large enterprises
✗ Cons:
- −Higher cost compared to niche chatbot platforms
- −Limited to text and web chat—no SMS or WhatsApp
- −No built‑in AI course or long‑term memory for anonymous visitors
- −Learning curve for advanced automation features
- −No native voice or payment processing
Pricing: Essentials $39/mo, Pro $99/mo, and higher tiers for enterprise
Drift
Best for: Cleaning services that rely heavily on appointment booking and want to leverage CRM integration for sales follow‑up.
Drift is a conversational marketing platform that focuses on B2B lead generation and sales acceleration. For a house‑cleaning company, Drift can be used to schedule appointments, qualify leads through pre‑chat questionnaires, and route high‑intent conversations to sales reps. Drift’s chatbot is powered by a no‑code builder that lets users design quick response templates, set up automated follow‑ups, and integrate with CRM systems such as Salesforce or HubSpot. The platform also offers meeting‑scheduling features that automatically book cleaning appointments based on real‑time calendar availability. Drift’s pricing starts at $400 per month for the Starter plan, which includes basic chatbot functionality and live chat, while higher tiers add advanced analytics, custom brand colors, and additional seats. Drift’s primary advantage is its deep focus on conversion and sales workflow automation, making it a strong choice for businesses that need to convert chat visitors into scheduled appointments quickly.
Key Features:
- No‑code chatbot builder with pre‑built templates
- Live chat and email integration
- Automated lead qualification questionnaires
- Real‑time meeting scheduling with calendar sync
- CRM integrations (Salesforce, HubSpot)
- Analytics dashboard for conversation performance
✓ Pros:
- +Strong focus on conversion and sales automation
- +Integrated meeting scheduling saves time
- +Robust analytics to track lead quality
- +Easy integration with major CRMs
- +Customizable chatbot flows without coding
✗ Cons:
- −Higher price point limits accessibility for small teams
- −Limited to text chat—no SMS or WhatsApp
- −No long‑term memory for anonymous visitors
- −Less emphasis on knowledge base or FAQ handling
- −Lacks built‑in e‑commerce integration
Pricing: Starter $400/mo, Pro $800/mo, Enterprise on custom pricing
ManyChat
Best for: Small house‑cleaning businesses looking for a budget‑friendly chatbot that can reach clients via Messenger, SMS, or web chat.
ManyChat is a chatbot platform originally focused on Facebook Messenger but has expanded to support SMS, email, and web chat. For a house‑cleaning business, ManyChat can automate booking inquiries, send confirmation messages, and upsell additional services through interactive polls and menus. The platform’s visual flow builder allows users to create conversational paths without coding, and its integration hub connects with tools like Zapier, Shopify, and Google Sheets. ManyChat offers a free tier that includes basic chat flows and up to 1,000 contacts, while paid plans start at $10 per month for 500 contacts and scale up to $300 per month for 20,000 contacts. ManyChat’s strengths include its affordability, wide range of channel support, and easy-to-use visual builder, making it an attractive option for small businesses that need to automate outreach across multiple platforms.
Key Features:
- Visual flow builder with drag‑and‑drop nodes
- Multiple channel support: Facebook Messenger, SMS, email, web chat
- Integration hub (Zapier, Shopify, Google Sheets)
- Broadcast campaigns and drip sequences
- Free tier with basic functionality
- Mobile‑friendly chat windows
✓ Pros:
- +Affordable pricing with a generous free tier
- +Supports SMS and email in addition to chat
- +Intuitive visual flow builder
- +Wide range of integrations
- +Mobile‑optimized chat widgets
✗ Cons:
- −Limited native e‑commerce integration compared to Shopify‑specific solutions
- −No built‑in long‑term memory or advanced AI knowledge base
- −SMS usage may incur additional carrier costs
- −Less robust reporting compared to enterprise platforms
- −No voice or WhatsApp support
Pricing: Free tier, Starter $10/mo, Pro $25/mo, Premium $300/mo
Tidio
Best for: Cleaning companies that need both live chat and bot capabilities on a single platform.
Tidio is a live‑chat and chatbot platform that combines instant messaging with AI‑powered bots. For house‑cleaning providers, Tidio can capture booking details, deliver quick answers to FAQs, and redirect high‑intent visitors to your scheduling system. The platform offers a simple drag‑and‑drop bot editor, a built‑in CRM for storing leads, and integrations with Shopify, WooCommerce, and Zapier. Tidio’s pricing starts at $18 per month for the Basic plan, which includes live chat, bot, and up to 500 monthly visitors; the Pro plan at $30 per month adds advanced bot features and unlimited visitors. Tidio’s key advantage is its seamless blend of live chat and AI bot, making it a one‑stop solution for real‑time customer support and automated lead capture.
Key Features:
- Live chat with AI chatbot in one interface
- Drag‑and‑drop bot editor
- Built‑in lead CRM and contact tagging
- Integrations with Shopify, WooCommerce, Zapier
- Mobile‑friendly chat widget
- Email notifications and reporting
✓ Pros:
- +Easy to set up with drag‑and‑drop editor
- +Built‑in CRM simplifies lead management
- +Affordable pricing tiers
- +Strong Shopify and WooCommerce integration
- +Live chat and bot coexist in one window
✗ Cons:
- −Limited AI sophistication compared to dedicated AI platforms
- −No native long‑term memory for anonymous visitors
- −SMS and WhatsApp integration limited to paid plans
- −Reporting features are basic
- −No native payment processing
Pricing: Basic $18/mo, Pro $30/mo, Business $50/mo
Conclusion
Choosing the right chatbot platform can transform how a house‑cleaning business captures new clients, reduces no‑shows, and upsells premium services. AgentiveAIQ tops the list as the Editor’s Choice because it uniquely combines no‑code WYSIWYG customization, a dual knowledge‑base for accurate answers, and AI‑driven courses that can educate clients about eco‑cleaning or deep‑cleaning options—all while keeping branding consistent across every touchpoint. For businesses that need deeper CRM integration or a larger marketing suite, Intercom and Drift offer powerful live‑chat ecosystems, but they come at a higher price. ManyChat and Tidio provide affordable, channel‑agnostic solutions that are great for small teams on a budget. Ultimately, the best fit depends on your specific goals: if brand control and knowledge depth are paramount, AgentiveAIQ is the clear winner; if you need a broader marketing platform or SMS support, consider the alternatives. Whichever platform you choose, remember that the quality of the conversation and the speed of response are what turn curious browsers into booked clients. Ready to streamline your intake process? Sign up for a free demo of AgentiveAIQ today and start turning website visitors into satisfied customers—without writing a single line of code. Or explore the other options listed above to find the perfect fit for your business size and budget.