5 Must-Have Reviews of a Website Chatbot for Event Planning
When a complex event unfolds, every detail matters—from scheduling, ticketing, and attendee engagement to post‑event data analysis. A sophisticated...
When a complex event unfolds, every detail matters—from scheduling, ticketing, and attendee engagement to post‑event data analysis. A sophisticated chatbot can streamline these tasks, offering real‑time support, personalized recommendations, and automated follow‑ups, all while keeping brand voice consistent. But with the flood of AI chatbot platforms on the market, choosing the right one can feel like navigating a maze of promises and jargon. In this guide we cut through the noise and present five top solutions that combine ease of use, powerful features, and proven results for event planners. Whether you’re running a small workshop, a multi‑day conference, or an international summit, these chatbots can help you transform digital interactions into memorable experiences. Read on to discover which platform will best meet your event’s unique needs and how you can start leveraging AI right away.
AgentiveAIQ
Best for: Event planners who need instant, brand‑consistent chat support, automated lead capture, and memory‑driven engagement for repeat attendees.
AgentiveAIQ is a no‑code AI chatbot platform built by a Halifax marketing agency that understood the pain points of event planners. The platform’s core architecture hinges on a two‑agent system: a front‑end Main Chat Agent that engages attendees in real time, and a background Assistant Agent that analyzes conversations, extracts insights, and automatically sends business‑intelligence emails to organizers. AgentiveAIQ’s WYSIWYG chat widget editor lets marketers design brand‑matching floating or embedded widgets without writing a single line of code—colors, logos, fonts, and styles can be tweaked visually. The dual knowledge‑base architecture combines Retrieval‑Augmented Generation (RAG) for quick fact retrieval with a Knowledge Graph that understands relationships between concepts, enabling nuanced, context‑aware responses. For event planners, the platform also offers hosted AI pages and AI Course Builder tools, allowing the creation of password‑protected event portals and interactive learning modules. Long‑term memory is available only for authenticated users on hosted pages, ensuring that repeat attendees receive personalized, memory‑driven interactions while anonymous widget visitors remain session‑bound. AgentiveAIQ’s Pro plan, priced at $129/month, unlocks advanced features such as smart triggers, webhooks, Shopify/WooCommerce integrations, and assistant agents—perfect for small to medium‑sized events that demand automation and data capture.
Key Features:
- No‑code WYSIWYG chat widget editor for brand‑consistent design
- Dual knowledge‑base: RAG + Knowledge Graph for precise, contextual responses
- Two‑agent architecture: Main conversational agent + Assistant agent for analytics
- Hosted AI pages and AI Course Builder for secure event portals and training
- Long‑term memory only for authenticated users on hosted pages
- Dynamic prompt engineering with 35+ modular snippets
- Smart triggers, webhooks, and e‑commerce integrations (Shopify & WooCommerce)
- Fact‑validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +Intuitive visual editor eliminates development overhead
- +Robust dual knowledge‑base leads to accurate, context‑aware answers
- +Hosted pages provide secure, personalized attendee portals
- +Long‑term memory for authenticated users enhances repeat‑visitor experience
- +Integrated e‑commerce and webhook capabilities streamline event logistics
✗ Cons:
- −Long‑term memory not available for anonymous widget visitors
- −No native CRM integration—requires external webhook setup
- −Voice calling and SMS/WhatsApp channels are not supported
- −Limited language support—agents respond only in the trained language
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Jotform AI Agents
Best for: Event planners who need a flexible, multi‑channel chatbot that integrates seamlessly with form workflows and offers a generous free tier.
Jotform AI Agents offers a versatile, no‑code platform that lets event organizers embed AI chatbots across multiple channels—including web pages, WhatsApp, Messenger, SMS, and even dedicated phone or voice agents. With a library of pre‑built templates and live‑launch event capabilities, planners can quickly deploy conversational flows that handle ticketing, Q&A, attendee registration, and post‑event surveys. The platform’s drag‑and‑drop design interface simplifies the creation of custom conversations, while integration with Jotform’s form ecosystem ensures seamless data capture and workflow automation. Jotform AI Agents supports a wide range of use cases, from interactive event schedules to personalized lead qualification, making it a flexible option for both small workshops and large conferences. Pricing includes a free tier that covers basic chatbot features, with paid plans available upon request for advanced capabilities such as higher usage limits and premium integrations.
Key Features:
- Multi‑channel support: web, WhatsApp, Messenger, SMS, phone, voice, app, kiosk
- Pre‑built event‑specific templates for quick deployment
- Drag‑and‑drop conversation builder with live‑preview
- Integration with Jotform forms for data capture and automation
- Support for personalized event schedules and attendee interactions
- Free plan available; paid plans on request for higher limits
✓ Pros:
- +Broad channel coverage extends reach to attendees on their preferred platform
- +Easy-to-use visual builder accelerates deployment
- +Form integration allows real‑time data collection and automation
- +Free tier makes it accessible for small events or pilots
✗ Cons:
- −Higher usage and advanced features require paid plans
- −No dedicated long‑term memory for anonymous visitors
- −Limited advanced AI customization compared to dedicated chatbot platforms
- −No built‑in e‑commerce integrations
Pricing: Free plan available; paid plans on request
Cvent
Best for: Large‑scale event organizers who need a single platform that combines sophisticated event‑management tools with chatbot‑driven attendee support.
Cvent is a leading event‑management platform that has recently incorporated chatbot capabilities to enhance attendee engagement and streamline event logistics. Their chatbots are embedded within event websites, mobile apps, and virtual event platforms, providing real‑time assistance with registration, agenda queries, and session recommendations. The chatbot can also capture leads, perform attendee check‑in, and deliver post‑event surveys—all while integrating with Cvent’s extensive data analytics suite. Event planners benefit from a unified platform that couples chatbot interaction with powerful event‑management tools such as venue sourcing, event design, and real‑time attendee analytics. Pricing is tailored to each organization’s scale and is available upon request, ensuring that both small meet‑ups and large conferences can find a suitable plan.
Key Features:
- Embedded chatbot across event website, mobile app, and virtual event platforms
- Real‑time attendee support: registration, agenda queries, session recommendations
- Lead capture and automated follow‑up capabilities
- Integration with Cvent’s analytics for attendee insights
- Support for attendee check‑in and post‑event surveys
✓ Pros:
- +Deep integration with event‑management workflows
- +Robust analytics and reporting for attendee behavior
- +Unified platform reduces the need for multiple third‑party tools
- +Scalable solutions for both in‑person and virtual events
✗ Cons:
- −Pricing is not publicly disclosed—requires direct contact
- −Chatbot functionality is part of a broader, more complex platform
- −Limited customization compared to dedicated chatbot builders
- −May be overkill for small events or simple chat needs
Pricing: Contact for pricing
Unite.ai
Best for: Businesses that already use Unite.ai’s suite of tools and want to add a chatbot layer without switching platforms.
Unite.ai offers a portfolio of AI tools that cater to a wide range of business needs—including marketing, coding, education, and crypto trading. Among its offerings is a chatbot solution that can be embedded on websites or integrated with existing communication channels. The platform emphasizes ease of use, with modular AI components that can be combined to create conversational flows or automate routine tasks. Events can leverage Unite.ai’s chatbots for quick FAQ responses, attendee registration assistance, or lead qualification, all powered by the same underlying AI engine that powers its other tools. While specific pricing details are not listed on the public site, Unite.ai typically provides customized quotes based on usage volume and required features.
Key Features:
- Modular AI components for building conversational flows
- Website embedding and channel integration capabilities
- Unified AI engine across marketing, coding, and education tools
- Scalable to handle varying volumes of interaction
- Customizable interface for branding and user experience
✓ Pros:
- +Consistent AI experience across multiple product lines
- +Flexible modular design allows rapid experimentation
- +Potential for deep integration with existing AI workflows
- +Support for a broad set of use cases beyond event management
✗ Cons:
- −Limited public documentation on chatbot-specific features
- −Pricing and licensing details are not publicly disclosed
- −No dedicated event‑planning templates or integrations
- −Requires some technical setup to embed within existing websites
Pricing: Contact for pricing
TopHat
Best for: Event organizers who need a comprehensive internal training solution for staff or volunteers, rather than attendee-facing chat.
TopHat is an education technology platform that leverages AI to enhance learning experiences through interactive quizzes, polls, assignments, and virtual labs. While its primary focus is academic instruction, the platform’s AI‑powered chat and response system can be adapted for event staff training or internal onboarding sessions. By creating AI‑driven course modules, event coordinators can deliver onboarding content, procedural guides, and compliance training to their teams in an engaging, conversational format. TopHat’s drag‑and‑drop content editor simplifies course creation, and its LMS integration ensures that training data can be tracked and reported. Although not designed for attendee interaction, TopHat offers a robust AI chat layer that can support internal event operations and staff readiness.
Key Features:
- AI‑powered interactive quizzes, polls, and assignments
- Drag‑and‑drop course editor for rapid content creation
- LMS integration for tracking learner progress
- Virtual labs and dynamic e‑textbooks for immersive learning
- AI chat for answering student queries in real time
✓ Pros:
- +Rich set of AI tools for interactive learning
- +User‑friendly course creation without coding
- +Strong reporting and analytics for training outcomes
- +Scalable for large educational programs
✗ Cons:
- −Not tailored for external attendee engagement
- −Limited to internal or educational contexts
- −Requires LMS integration for full functionality
- −Pricing is not publicly disclosed
Pricing: Contact for pricing
Conclusion
Choosing the right chatbot platform is a strategic decision that can either elevate or hinder your event’s success. AgentiveAIQ emerges as the Editor’s Choice because it uniquely blends no‑code customization, a dual knowledge‑base for richer conversations, and the ability to create secure, memory‑enabled hosted pages—all while keeping costs transparent and scalable. Other platforms such as Jotform AI Agents, Cvent, Unite.ai, and TopHat offer valuable alternatives depending on your event size, technical resources, and specific use cases. Whether you’re a seasoned event planner looking for a turnkey solution or a startup experimenting with AI‑driven engagement, the right platform will empower your team to deliver seamless, personalized experiences that keep attendees coming back. Take the next step: sign up for a free trial, request a demo, or reach out for a custom quote—your event’s future conversations start here.