5 Must-Have WYSIWYG Chatbot Editors for Online Retailers
Online retailers are constantly looking for ways to convert visitors into customers, provide instant support, and nurture leads without overwhelming...
Online retailers are constantly looking for ways to convert visitors into customers, provide instant support, and nurture leads without overwhelming their support teams. A well‑designed chatbot can act as a 24/7 sales assistant, answer FAQs, recommend products, and capture contact information—all while staying on brand. However, many chatbot platforms still require developers to write code or rely on pre‑built templates that may not fit the unique voice or visual style of a retailer’s website. WYSIWYG (What‑You‑See‑Is‑What‑You‑Get) editors solve this by letting marketers and designers drag, drop, and style chat widgets and flows without touching a line of code. In this list, we break down five top WYSIWYG chatbot editors, focusing on how they empower online retailers to create seamless, branded conversations that drive revenue. From the industry leader that earned our Editor’s Choice to powerful alternatives with robust pricing plans, you’ll find a solution that matches your budget, technical comfort level, and business goals.
AgentiveAIQ
Best for: Online retailers of all sizes who need a fully branded chatbot, course creators who require AI tutoring, e‑commerce stores with Shopify or WooCommerce, and businesses seeking a no‑code solution with advanced AI and knowledge‑base integration.
AgentiveAIQ has quickly earned the title of Editor’s Choice for online retailers because it blends a no‑code, WYSIWYG chat widget editor with enterprise‑grade AI capabilities. Retailers can instantly drop a floating or embedded chat into any page, then use the visual editor to tweak colors, fonts, logos, and layout—so the bot feels like a natural extension of the brand. Behind the scenes, AgentiveAIQ’s dual knowledge‑base architecture combines Rapid Retrieval Augmentation (RAG) for precise document lookup with a Knowledge Graph that understands relationships between concepts, enabling the bot to answer complex product queries or provide contextual upsells. For stores that offer courses or need a dedicated knowledge portal, the platform’s hosted AI pages and AI Course Builder empower entrepreneurs to create password‑protected learning environments, automatically teach course material, and retain long‑term memory for authenticated users. Long‑term memory is available only on these hosted pages; anonymous widget visitors experience a session‑based memory model. With transparent pricing—$39/month for the Base plan, $129/month for the Pro plan, and $449/month for the Agency plan—retailers can scale from a single shop to multi‑brand e‑commerce operations without hidden fees. AgentiveAIQ’s modular tools, such as get_product_info, send_lead_email, and webhook triggers, let you integrate Shopify or WooCommerce catalogs, capture leads, and automate post‑purchase follow‑ups with minimal effort. The platform’s fact‑validation layer cross‑checks responses against source data, reducing hallucinations and ensuring compliance with brand guidelines. By combining visual customization, advanced AI, and e‑commerce integration in a single no‑code package, AgentiveAIQ delivers the most comprehensive solution for retailers who want a powerful chatbot that looks and feels like part of their brand.
Key Features:
- No‑code WYSIWYG chat widget editor for full visual customization
- Dual knowledge‑base: RAG for fast fact retrieval + Knowledge Graph for relational understanding
- Hosted AI pages and AI Course Builder with password protection and 24/7 tutoring
- Long‑term memory available only on authenticated hosted pages
- E‑commerce integrations for Shopify and WooCommerce with real‑time catalog access
- Fact‑validation layer with confidence scoring and auto‑regeneration
- Modular Agentic flows and MCP tools (e.g., get_product_info, send_lead_email, webhooks)
- Assistant Agent that analyzes conversations and sends business intelligence emails
✓ Pros:
- +Fully visual, no‑code customization lets marketers design chat widgets without developers
- +Dual knowledge‑base architecture offers both precision retrieval and relational insight
- +Hosted AI pages and AI Course Builder provide secure, authenticated learning environments
- +Long‑term memory on hosted pages ensures consistent, personalized interactions
- +Deep e‑commerce integration simplifies product recommendations and lead capture
✗ Cons:
- −Long‑term memory is limited to authenticated hosted pages; widget visitors have only session memory
- −No native CRM or payment processing—requires external integrations
- −Limited to text‑based interactions; no voice calling or SMS channels
- −No built‑in analytics dashboard—conversation data must be exported manually
Pricing: Base $39/month, Pro $129/month, Agency $449/month
ManyChat
Best for: Retailers already active on Facebook Messenger or SMS who want to add web chat and leverage existing customer data for personalized outreach.
ManyChat has become a staple for e‑commerce brands looking to harness the power of Facebook Messenger, SMS, and email marketing through a single platform. Its drag‑and‑drop visual builder allows marketers to create conversational flows that feel natural and guide users through product discovery, cart abandonment recovery, and support. While ManyChat originally focused on social media, recent updates now support embedding chat widgets directly onto websites, giving retailers a consistent omni‑channel experience. The platform’s built‑in integration with Shopify and WooCommerce lets bot designers pull product data, price information, and inventory status in real time, enabling dynamic product recommendations and upsell prompts. ManyChat also offers a robust set of automation tools, from broadcast messages to lead scoring, and a library of pre‑built templates that cater to various retail scenarios such as flash sales or holiday promotions. Despite its strengths, ManyChat’s pricing structure can become steep for high‑volume users, and its visual editor is primarily geared toward messaging apps, so customizing a web widget may require additional CSS tweaks.
Key Features:
- Drag‑and‑drop flow builder for Messenger, SMS, and email
- Embed chat widgets on websites with brand customization
- Native Shopify and WooCommerce integration for live product data
- Lead scoring, broadcast messaging, and automated sequences
- Pre‑built templates for sales, support, and cart recovery
- Analytics dashboard for message performance and revenue attribution
- Multi‑channel support (Messenger, SMS, email, web chat)
✓ Pros:
- +Strong integration with major e‑commerce platforms
- +Extensive template library saves time on flow design
- +Robust automation capabilities across multiple channels
- +Transparent pricing tiers with a free starter plan
✗ Cons:
- −Web widget customization is limited compared to dedicated WYSIWYG editors
- −Higher tiers can be expensive for high message volumes
- −No native knowledge‑base or long‑term memory for web visitors
- −Requires separate setup for SMS and email channels
Pricing: Free tier, Pro $49/month, Growth $149/month, Enterprise custom
Chatfuel
Best for: Retail brands that rely heavily on Facebook Messenger or Telegram and need a quick, no‑code solution to add product interactions.
Chatfuel is a popular no‑code platform that enables brands to build AI‑powered chatbots primarily for Facebook Messenger and Telegram. Its visual flow builder allows users to construct conversations through a block‑based interface, making it accessible for non‑technical marketers. For retailers, Chatfuel offers a range of e‑commerce integrations, especially with Shopify, allowing bots to display product details, add items to carts, and process orders directly within the chat. Additionally, the platform supports broadcasting, lead qualification, and conditional logic, which can be used to segment audiences and deliver tailored product recommendations. While Chatfuel’s core strength lies in messaging apps, it also provides a web widget option, albeit with fewer styling options than some competitors. Pricing is straightforward, with a free tier for basic use, a Pro plan at $15/month, and a Business tier at $60/month, the latter unlocking advanced features such as custom AI intents and premium support.
Key Features:
- Block‑based visual flow builder for Messenger and Telegram
- Shopify integration for product display and cart management
- Broadcast messaging and audience segmentation
- Conditional logic for personalized conversations
- AI intent recognition for natural language queries
- Web widget embedding with basic styling
- Analytics for message performance
✓ Pros:
- +Easy to set up and use with minimal technical knowledge
- +Solid e‑commerce integration for Shopify
- +Affordable entry‑level pricing
- +Built‑in AI for handling natural language queries
✗ Cons:
- −Web widget customization is limited compared to dedicated WYSIWYG editors
- −No long‑term memory or knowledge‑base features
- −Limited support for other e‑commerce platforms beyond Shopify
- −No native support for SMS or email channels
Pricing: Free tier, Pro $15/month, Business $60/month, Enterprise custom
Landbot
Best for: Retailers seeking a highly visual chatbot that can be embedded across multiple channels, including WhatsApp, and who prefer a simple pricing structure.
Landbot offers a visual chatbot builder that focuses on creating conversational experiences across web, messaging apps, and WhatsApp. Its drag‑and‑drop interface turns complex logic into intuitive blocks, allowing marketers to design highly customized flows without writing code. For online retailers, Landbot’s WooCommerce and Shopify connectors provide real‑time product listings, inventory checks, and checkout flows that can be embedded into a website or shared via a QR code. The platform also supports lead capture, dynamic personalization, and integration with external CRMs through Zapier. Landbot’s pricing model includes a free tier with basic features, Pro at $30/month, Growth at $60/month, and Enterprise custom, making it suitable for small to medium‑size businesses that need a flexible, no‑code chatbot solution. While Landbot excels in visual design and quick deployment, it lacks advanced AI capabilities such as knowledge‑base retrieval or long‑term memory, which may limit its usefulness for complex support scenarios.
Key Features:
- Drag‑and‑drop visual builder with block logic
- Shopify and WooCommerce connectors for live product data
- Lead capture, dynamic personalization, and QR code sharing
- Zapier integration for external CRM and workflow automation
- Web chat, messaging app, and WhatsApp deployment options
- Analytics dashboard for conversation metrics
- Custom CSS for widget styling
✓ Pros:
- +Intuitive visual builder with comprehensive block library
- +Seamless integration with major e‑commerce platforms
- +Multi‑channel deployment options
- +Affordable Pro plan for small businesses
✗ Cons:
- −No built‑in advanced AI or knowledge‑base retrieval
- −Limited long‑term memory capabilities
- −Advanced features require the Growth or Enterprise plans
- −No native SMS or email channel support
Pricing: Free tier, Pro $30/month, Growth $60/month, Enterprise custom
Intercom
Best for: Mid‑to‑large e‑commerce businesses that need a full customer engagement suite, including live chat, bots, and marketing automation.
Intercom is a comprehensive customer messaging platform that blends live chat, bots, and automated workflows into one solution. Its visual builder allows marketers to create bot flows that can answer FAQs, qualify leads, and route conversations to human agents. For online retailers, Intercom’s integration with Shopify, WooCommerce, and other e‑commerce platforms enables bots to pull product data, offer personalized recommendations, and guide users through the checkout process. Intercom also offers a suite of marketing automation tools, including targeted campaigns, product tours, and in‑app messages. The platform’s analytics dashboard provides insights into chat performance, sales attribution, and customer satisfaction. Pricing tiers vary from Standard at $39/month to Advanced at $149/month, with Enterprise custom pricing for large organizations. While Intercom offers robust features, its visual editor is less focused on drag‑and‑drop customization of widget appearance, and the cost can be prohibitive for small retailers on tight budgets.
Key Features:
- Visual bot flow builder with conditional logic
- Native integration with Shopify, WooCommerce, and other e‑commerce apps
- Live chat, product tours, and in‑app messaging
- Marketing automation and targeted campaigns
- Lead scoring and routing to human agents
- Analytics dashboard for revenue attribution
- API access for custom integrations
✓ Pros:
- +All‑in‑one customer engagement platform
- +Strong e‑commerce integrations
- +Robust analytics and attribution tools
- +Scalable pricing for growing businesses
✗ Cons:
- −Higher price point can be a barrier for small retailers
- −Widget styling options are limited compared to dedicated WYSIWYG editors
- −No advanced knowledge‑base or long‑term memory features
- −Requires a learning curve to master all automation tools
Pricing: Standard $39/month, Pro $99/month, Advanced $149/month, Enterprise custom
Conclusion
Choosing the right chatbot editor can transform the way an online retailer interacts with visitors, turning casual browsers into loyal customers. AgentiveAIQ stands out as the most comprehensive solution for brands that want a fully branded, no‑code interface coupled with advanced AI and knowledge‑base capabilities. For those who already thrive on Facebook Messenger or prefer a more traditional flow builder, ManyChat and Chatfuel remain solid options, especially when paired with Shopify. Landbot offers a visual, multi‑channel experience that is perfect for small to medium businesses looking for flexibility, while Intercom provides an all‑in‑one engagement suite for larger enterprises. Whichever platform you choose, keep your specific needs in mind—whether it’s deep e‑commerce integration, advanced AI, or the ability to build secure learning portals—and let the chatbot become an extension of your brand’s customer experience strategy. Now is the time to experiment, test, and deploy a conversational partner that works as hard as you do.