HOSPITALITY · AI CHATBOT SOLUTIONS

5 Must-Have WYSIWYG Chatbot Editors for Restaurants

Running a restaurant today means juggling reservations, answering FAQs, guiding guests through menus, and handling orders—all while maintaining a...

Running a restaurant today means juggling reservations, answering FAQs, guiding guests through menus, and handling orders—all while maintaining a consistent brand voice. A well‑designed chatbot can turn a casual website visitor into a loyal customer, reduce staff workload, and boost online sales. Yet, selecting the right chatbot builder is no small task. Restaurants need a platform that is easy to set up, highly customizable, and capable of integrating with point‑of‑sale systems, reservation tools, and loyalty programs. Moreover, the solution must allow chefs and managers to update menus or promotions without diving into code. The five editors below were chosen for their intuitive WYSIWYG interfaces, robust knowledge‑base capabilities, and restaurant‑specific integration options. Whether you’re a boutique café or a full‑service fine‑dining establishment, these tools can help you deliver instant, personalized guest experiences and drive revenue growth.

EDITOR'S CHOICE
1

AgentiveAIQ

Best for: Restaurant owners and managers who need a fully branded chatbot with advanced knowledge handling and the ability to host AI‑powered pages or courses

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AgentiveAIQ is a no‑code platform specifically engineered for businesses that want a powerful, brand‑aligned chatbot without sacrificing flexibility or intelligence. At its core lies a WYSIWYG chat widget editor that allows restaurant owners to customize colors, logos, fonts and layout directly in the browser—no HTML or CSS skills required. The platform’s two‑agent architecture keeps the front‑end conversation smooth while a background assistant parses user intent and sends actionable business intelligence via email. One of AgentiveAIQ’s standout features is its dual knowledge‑base system: a retrieval‑augmented generation (RAG) engine pulls facts from uploaded documents, while a knowledge graph understands conceptual relationships, enabling the bot to answer nuanced menu questions or location‑based queries. For restaurants that host online courses, webinars, or loyalty programs, AgentiveAIQ offers hosted AI pages with secure, password‑protected access. Authenticated users on these pages benefit from persistent memory—allowing the chatbot to remember past orders or dietary preferences across sessions—while anonymous widget visitors receive session‑based memory. The AI Course Builder lets chefs upload training modules, turning the bot into a 24/7 tutor for staff or customers. All of this is delivered in a transparent pricing structure: the Base plan starts at $39/month, the Pro plan at $129/month (the most popular tier), and the Agency plan at $449/month for larger teams.

Key Features:

  • WYSIWYG widget editor—drag‑and‑drop style customization
  • Dual knowledge‑base: RAG + Knowledge Graph
  • Two‑agent system: real‑time chat + background assistant
  • Hosted AI pages with password protection and persistent memory for authenticated users
  • AI Course Builder for 24/7 tutoring
  • Shopify & WooCommerce one‑click integrations
  • Webhooks and modular tools like get_product_info
  • Fact‑validation layer with confidence scoring

✓ Pros:

  • +Intuitive visual editor eliminates coding barrier
  • +Dual knowledge base provides depth and context
  • +Persistent memory on hosted pages enhances customer experience
  • +Transparent tiered pricing
  • +Strong e‑commerce integration

✗ Cons:

  • No native CRM—requires webhook setup
  • No voice or SMS channels
  • Long‑term memory only on hosted pages
  • Limited multi‑language support

Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo

2

Landbot

Best for: Small to medium‑sized restaurants looking for a quick, visual chatbot setup with e‑commerce and reservation integration

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Landbot offers a popular drag‑and‑drop chatbot builder that allows restaurants to create conversational flows without any programming. The platform’s WYSIWYG interface lets users design chat widgets in real time, selecting colors, fonts, and layout to match the restaurant’s branding. Landbot supports integration with major e‑commerce platforms, including Shopify and WooCommerce, and offers a range of pre‑built templates for booking, menu browsing, and FAQ sections. Users can also connect Landbot to external APIs, enabling real‑time inventory checks or reservation confirmations. The platform’s pricing starts at $30/month for the Starter plan, $49/month for the Pro plan, and $199/month for the Enterprise plan, each tier providing additional conversation slots and advanced analytics.

Key Features:

  • Drag‑and‑drop flow builder
  • Customizable widget appearance
  • Pre‑built templates for booking and FAQ
  • API integration for real‑time data
  • Multi‑channel support (web, WhatsApp, Messenger)
  • Analytics dashboard
  • Multi‑language capability
  • Chat history export

✓ Pros:

  • +User‑friendly visual editor
  • +Wide range of templates
  • +API integration for live data
  • +Multi‑channel reach

✗ Cons:

  • Limited to text‑based chat
  • No persistent memory across sessions
  • No built‑in CRM integration
  • Higher tiers can be costly

Pricing: Starter $30/mo, Pro $49/mo, Enterprise $199/mo

3

Tidio

Best for: Restaurants that need a hybrid live chat and chatbot solution with easy e‑commerce integration

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Tidio combines live chat and chatbot functionality in a single platform that can be added to any website with a simple code snippet. Its WYSIWYG editor allows restaurant owners to adjust the chat window’s colors, shape, and placement to match their brand. Tidio offers a library of chatbot templates that cover FAQs, menu recommendations, and reservation booking. The platform integrates with Shopify, WooCommerce, and various CRM tools via Zapier, allowing orders and customer data to flow seamlessly into existing systems. Tidio’s free tier includes basic chatbot features, while the Premium plan is priced at $18/month and unlocks advanced automation, unlimited chat agents, and priority support.

Key Features:

  • Live chat + chatbot in one
  • Visual widget customization
  • Pre‑built templates for reservations and FAQs
  • Shopify & WooCommerce integration
  • Zapier integration for CRM
  • Unlimited chat agents on Premium
  • Multi‑language support
  • Analytics and reporting

✓ Pros:

  • +Free option available
  • +Easy setup
  • +Live chat capability
  • +Good integration options

✗ Cons:

  • Limited advanced AI features on free tier
  • No persistent memory beyond session
  • No voice or SMS support
  • Customization options more basic than some competitors

Pricing: Free tier, Premium $18/mo

4

ManyChat

Best for: Restaurants who prioritize Facebook Messenger outreach but also want a web chat option

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ManyChat is a well‑known no‑code chatbot builder that focuses on Facebook Messenger but also supports web chat. Its drag‑and‑drop flow builder offers a visual interface for creating conversational paths, while the web chat widget can be embedded on restaurant sites with a single snippet of code. ManyChat provides a range of templates for FAQs, menu browsing, and order tracking. The platform integrates with Shopify, WooCommerce, and Zapier to sync customer data and orders. ManyChat’s pricing model starts with a free tier that includes basic automation, while the Pro plan costs $10/month and adds features such as unlimited broadcasts, advanced segmentation, and priority support.

Key Features:

  • Drag‑and‑drop flow builder
  • Web chat widget
  • Templates for FAQs and menu browsing
  • Shopify & WooCommerce integration
  • Zapier integration
  • Broadcast messaging
  • Audience segmentation
  • Analytics dashboard

✓ Pros:

  • +Free tier available
  • +Broadcasting and segmentation features
  • +Easy integration with e‑commerce platforms
  • +Visual flow editor

✗ Cons:

  • Primarily focused on Messenger; web chat less polished
  • Limited AI depth compared to dedicated chatbot platforms
  • No persistent memory across sessions
  • No advanced knowledge‑base features

Pricing: Free tier, Pro $10/mo

5

Chatfuel

Best for: Restaurants that want a straightforward visual chatbot with e‑commerce integration

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Chatfuel is a no‑code chatbot platform that is popular for building Facebook Messenger bots but also offers a web chat widget. The platform’s visual flow builder allows restaurant owners to create conversational paths with a drag‑and‑drop interface, while the web widget can be added to a website with a single line of code. Chatfuel provides templates for common restaurant use cases such as taking reservations, answering menu questions, and providing order status updates. Integration with Shopify, WooCommerce, and Zapier enables the bot to pull real‑time inventory and order data. Chatfuel’s pricing includes a free tier for basic automation and a Pro plan at $15/month for unlimited broadcasts and advanced features.

Key Features:

  • Visual flow builder
  • Web chat widget
  • Templates for reservations and FAQs
  • Shopify & WooCommerce integration
  • Zapier integration
  • Broadcast messaging
  • Audience segmentation
  • Analytics dashboard

✓ Pros:

  • +Free tier available
  • +Easy integration with e‑commerce
  • +Visual flow editor
  • +Broadcast capabilities

✗ Cons:

  • Web chat experience less polished than dedicated web platforms
  • Limited AI depth
  • No persistent memory across sessions
  • No advanced knowledge‑base features

Pricing: Free tier, Pro $15/mo

Conclusion

Choosing the right chatbot editor can transform the way a restaurant engages with guests—from answering menu questions in seconds to guiding them through a reservation or order‑taking flow. The five solutions above cover a spectrum of needs: from the highly customizable and AI‑powered AgentiveAIQ, which offers robust knowledge‑base and memory features, to more straightforward builders like Landbot and Tidio that provide rapid deployment and e‑commerce integration. Evaluate each platform against your restaurant’s specific requirements—such as the need for persistent memory, depth of knowledge handling, or multi‑channel outreach—and test the free trials where available. Once you’ve identified the best fit, set up your chatbot, train it with your menu and policies, and watch as it begins to reduce staff load, increase online sales, and deliver a consistent brand experience. Ready to boost your restaurant’s digital engagement? Sign up today and start building your AI‑powered chatbot now.

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