7 Best ChatBot.com Alternatives for Breweries

Glideapps is a no‑code app builder that allows users to create web and mobile applications from Google Sheets. While not a dedicated chatbot platform, its drag‑and‑drop interface makes it a viable alternative for breweries seeking a quick, customized web presence that can incorporate AI chat capabilities via third‑party integrations. Glideapps excels at turning spreadsheet data into interactive UI components, which can be useful for displaying brewing schedules, inventory lists, or event calendars. Creators can embed chatbot widgets or connect to external chatbot services like Dialogflow or Chatbot.com, enabling real‑time customer support or ordering flows. The platform is praised for its rapid deployment, intuitive design, and low cost, with a free tier available and paid plans starting at $29/month. Breweries that prioritize visual customization and rapid prototyping over deep AI features may find Glideapps a cost‑effective choice. Key strengths include a large community of pre‑built templates, a powerful integration ecosystem, and the ability to deploy on custom domains. However, Glideapps does not offer built‑in AI knowledge bases, long‑term memory, or e‑commerce integration, meaning breweries will need to integrate those services separately. Additionally, while the platform supports embedding chat widgets, it does not provide a native chatbot editor or dynamic prompt engineering.

BreweryOS positions itself as an AI toolkit designed specifically for breweries. The platform offers a collection of pre‑built tools that automate marketing, customer engagement, and operational workflows. Users can add features such as automated email campaigns, event promotion, and social media scheduling without writing code. BreweryOS also includes chatbot functionality that can answer common questions, guide visitors through product selections, and handle basic order inquiries. The solution emphasizes hands‑on tools rather than deep knowledge bases, focusing on quick wins for brewery owners. The platform’s strengths lie in its brewery‑specific focus and the fact that it requires no technical expertise to deploy. It also offers a free tier, allowing small taprooms to test the service before committing. However, BreweryOS does not provide a WYSIWYG widget editor, dual knowledge base, or hosted AI courses. Its chatbot capabilities are relatively basic compared to more advanced platforms, and it lacks integration with major e‑commerce platforms like Shopify or WooCommerce.

EESel.ai offers a suite of AI products including chatbots, copilots, and internal chat solutions. Their chatbot product is designed to provide conversational AI for websites, which can be customized via a set of pre‑built templates and scripts. EESel.ai also offers an AI copilot that assists with drafting replies, and an AI triage tool for routing tickets. The platform emphasizes versatility, allowing integration with popular CRMs and knowledge bases via webhooks. EESel.ai’s strengths include a broad range of AI tools that can be tailored to different business functions, and a focus on simplifying AI adoption for non‑technical users. The pricing structure is not publicly disclosed, which may be a hurdle for breweries needing a clear cost estimate. The chatbot’s capabilities are generic and may lack the depth required for brewery‑specific product knowledge or e‑commerce integration.

Chatbot.com is a cloud‑based chatbot platform that allows businesses to build conversational agents for websites, messaging apps, and email. It offers a visual drag‑and‑drop builder, pre‑built templates, and integration with popular channels such as Facebook Messenger, WhatsApp, and Slack. The platform also provides analytics, A/B testing, and a knowledge base feature that stores FAQ content. Chatbot.com is designed to help small to mid‑size businesses automate customer support and sales. Breweries can use Chatbot.com to create a website chat that answers brewing questions, takes orders, or collects leads. The visual builder makes it easy to create flows without coding. However, the platform’s knowledge base is static and does not support dynamic retrieval from external documents, and its e‑commerce integration is limited compared to dedicated Shopify or WooCommerce connectors.

ManyChat is a marketing automation platform that focuses on building chatbots for Facebook Messenger, SMS, and email. It offers a visual flow builder, pre‑built templates, and tools for audience segmentation, broadcast messaging, and e‑commerce integration with Shopify and WooCommerce. ManyChat’s chatbot can answer FAQs, guide users through purchases, and collect contact information. For breweries that primarily use Facebook or Instagram for marketing, ManyChat provides a convenient way to turn social media followers into leads. The platform’s strengths include robust marketing automation, easy e‑commerce connector, and a generous free tier. However, it lacks a dedicated knowledge base for document retrieval and does not provide persistent memory for chat widget visitors. The interface is primarily geared toward social media, which may not align with a website‑centric strategy.

Intercom is a customer messaging platform that combines live chat, help desk, and marketing automation. Its chat feature can be embedded on websites, and the platform offers a bot builder for automating responses to common queries. Intercom also integrates with e‑commerce platforms like Shopify, providing product recommendations and cart recovery flows. Breweries can use Intercom to offer real‑time support, capture leads, and nurture customers through email sequences. The platform’s strengths include robust integrations, knowledge base support, and a user‑friendly interface. However, Intercom’s pricing can be steep for small breweries, and it does not provide a dedicated dual knowledge base or long‑term memory for visitors beyond the chat widget. Its focus is on omnichannel messaging rather than deep knowledge retrieval.