7 Best ChatBot.com Alternatives for Event Planning

Intercom is a customer messaging platform that has evolved into a versatile chatbot solution suitable for event promotion, attendee support, and post‑event engagement. It offers a conversational interface that can be embedded on event websites, landing pages, and mobile apps, enabling instant communication with prospects and registered participants. Intercom’s chatbot builder allows users to create automated flows using a visual drag‑and‑drop editor, supporting complex logic, conditional branching, and integration with third‑party services such as Salesforce, HubSpot, and Zapier. For event planners, Intercom’s rich set of templates—ranging from lead capture to event registration—can be customized to collect attendee information, send reminders, and provide real‑time updates during live sessions. The platform also features a robust knowledge base that can be queried by the chatbot, ensuring accurate answers to FAQs like session times or speaker bios. Intercom’s live chat and in‑app messaging capabilities allow event staff to engage with attendees one‑on‑one, while its analytics dashboard provides insights into conversation volume, response times, and conversion rates. Intercom is known for its scalability and tight integration with CRM systems, making it a solid choice for medium to large events where data capture and follow‑up marketing are critical. However, the platform can be pricey for smaller events, and its free tier is quite limited, offering only basic chat features.

Drift positions itself as a conversational marketing platform, offering a chatbot that can qualify leads, schedule meetings, and provide instant answers on event landing pages. Its chatbot engine supports natural language processing and can be configured to guide prospects through ticket purchasing, session selection, or vendor inquiries. Drift’s key strength lies in its ability to orchestrate multi‑channel conversations—chat, email, and video—making it a powerful tool for event organizers looking to nurture leads before, during, and after the event. The platform also provides a robust analytics suite, allowing users to track engagement metrics such as conversation volume, conversion rates, and average response times. Drift’s integration ecosystem includes Shopify, Salesforce, Marketo, and Zapier, enabling seamless data flow between the chatbot and existing marketing stacks. While Drift excels at lead generation and event promotion, it is priced at a premium, with the Starter plan beginning at $400/month. This makes it more suitable for larger events or organizations with a dedicated marketing budget.

ManyChat is a no‑code chatbot builder primarily focused on social media platforms like Facebook Messenger, but it also supports web chat widgets. Its visual drag‑and‑drop interface enables event organizers to create automated flows that can handle ticket inquiries, send reminders, and provide live support during virtual conferences. ManyChat’s strengths include its integration with email marketing tools (Mailchimp, ConvertKit), e‑commerce platforms (Shopify), and CRM systems (HubSpot, Zoho). The platform also offers broadcast messaging, allowing organizers to send one‑to‑many announcements to all chat participants, which is useful for real‑time updates during events. ManyChat’s free tier is generous, supporting up to 1,000 subscribers and basic chatbot functionalities, making it attractive for small events or startups. However, advanced features such as custom integrations, AI-powered responses, and analytics require a paid plan.

Tidio combines live chat, chatbots, and email automation in a single platform. Its chatbot builder allows event planners to set up automated responses for common questions such as venue details, registration steps, or session schedules. Tidio supports web chat widgets that can be embedded on event landing pages, and the platform offers a visual editor for customizing the chat’s appearance to match branding. One of Tidio’s notable strengths is its integration with popular e‑commerce platforms and CRMs, enabling the chatbot to pull product or attendee data in real time. Tidio also offers a free tier that includes basic chatbot functionality and live chat, making it a budget‑friendly option. The paid plans, however, are limited to a few thousand chat messages per month, which may become restrictive for large events with high attendee volumes.

Ada is an AI‑driven chatbot platform aimed at enterprises that require sophisticated automation and conversational AI. It offers a drag‑and‑drop builder, natural language understanding, and the ability to create complex decision trees. For event planning, Ada can be configured to handle ticket sales, attendee inquiries, and post‑event surveys. The platform boasts strong integration capabilities, linking the chatbot to CRMs, ticketing systems, and data warehouses, allowing for personalized, data‑driven conversations. Ada’s pricing is on the enterprise side, with the base plan starting around $500/month. While this can be a barrier for smaller events, the platform’s advanced AI capabilities and robust security compliance may justify the cost for large organizations hosting multi‑day conferences.

Chatbot.com offers a straightforward, no‑code chatbot builder that allows event organizers to quickly deploy chatbots on event websites or landing pages. The platform provides a visual editor for designing chat flows, a library of pre‑built templates, and integration options with email services and CRMs. For event planning, users can set up flows that capture attendee registrations, answer FAQ about schedules, venues, and ticket pricing, and push push notifications or email reminders. The free plan lets users create one chatbot with up to 500 messages per month, while paid plans start at $49/month and scale up to $249/month for 50,000 messages and advanced features such as custom domains and automation. Chatbot.com’s simplicity makes it a good fit for small events or solo organizers who need a quick, low‑cost solution.