7 Best Drift Alternatives for Marketing Agencies

Intercom is a customer messaging platform that blends live chat, product tours, and email automation into a single interface. Designed for growth‑stage companies, Intercom provides a flexible bot builder that can automate common support queries, qualify leads, and guide users through product onboarding. Its visual builder uses draggable components and logic conditions, making it accessible to marketers and product teams alike. Intercom’s bots can be embedded on any website, and the platform seamlessly integrates with major CRMs such as Salesforce and HubSpot via native connectors. Intercom’s strengths lie in its rich customer data layer. The platform automatically tags visitors, tracks behavioral events, and surfaces relevant content based on user attributes. This data can be leveraged by bots to deliver personalized messages at scale. Intercom also offers powerful automation flows—"Sequences"—that enable drip campaigns, re‑engagement messaging, and targeted offers. Pricing starts with a Free tier that supports up to 20,000 conversations per year, but agencies typically opt for the Standard plan at $79/month for 50,000 conversations, the Growth plan at $159/month for 90,000 conversations, and the Premium plan at $299/month for 250,000 conversations. Additional add‑ons such as chatbots, inbox, and product tours are available as separate modules.

HubSpot’s chatbot builder is part of the broader HubSpot CRM ecosystem, offering marketers a single place to manage contacts, emails, and support tickets. The bot editor uses a visual workflow that lets users create conversation paths, set conditions, and trigger emails or tickets. Because it’s embedded in HubSpot, the bot can pull contact data—such as company size, industry, or past interactions—to tailor responses. HubSpot’s chat feature is ideal for inbound lead qualification and basic support. It can be embedded on any website and automatically opens when a visitor’s behavior matches pre‑defined triggers. The platform also supports quick replies, file attachments, and multilingual content, though the language options are limited to the languages supported by HubSpot’s core. HubSpot offers a free tier that includes unlimited chats, but agencies often choose the Starter plan at $45/month for additional marketing tools, the Professional plan at $800/month for advanced marketing automation, and the Enterprise plan at $1,200/month for higher limits and advanced features.

ManyChat is a widely used chatbot platform that focuses on social media and messaging apps, particularly Facebook Messenger, SMS, and Instagram. Its visual flow builder allows marketers to design conversations using a drag‑and‑drop interface, with built‑in actions like sending broadcasts, tagging users, and collecting contact information. ManyChat also offers a web chat widget that can be embedded on any website. ManyChat’s strengths include its native integration with Facebook Ads, enabling automated follow‑ups on ad leads, and its ability to broadcast to large audiences via broadcast messaging. The platform provides analytics dashboards that track engagement metrics such as open rates, click‑through rates, and conversion rates. Pricing tiers include a free plan with basic features, Pro at $10/month (billed annually) for advanced features like broadcasts and tags, and Pro Plus at $30/month for additional contacts and features.

MobileMonkey is a cross‑platform chatbot builder that supports web chat, SMS, Facebook Messenger, and other social channels. Its visual builder allows marketers to create conversation flows with conditional logic, quick replies, and rich media. MobileMonkey also offers a dedicated web chat widget that can be embedded on any site, with features like pop‑ups, slide‑ins, and embedded forms. The platform’s standout feature is its multi‑channel broadcast capability, allowing agencies to send the same message across multiple channels from a single interface. MobileMonkey also integrates with major CRMs such as HubSpot, Salesforce, and Zoho, and offers analytics dashboards to track engagement. Pricing starts free for limited contacts, Pro at $19/month, and Enterprise at $99/month, with additional add‑ons for advanced integrations.

Tidio combines live chat with chatbot automation in a single, lightweight interface that can be embedded on any website. The platform offers a visual chatbot builder that uses pre‑built blocks and conditional logic to create conversational flows. Tidio’s chat widget is highly customizable, supporting colors, logos, and fonts to match brand guidelines. Tidio’s chatbot can answer FAQs, collect leads, and trigger email notifications. It also supports email integration, allowing bots to send follow‑up emails and newsletters. The platform offers integrations with popular CRMs such as HubSpot, Zoho, and Salesforce. Pricing tiers include a free plan with basic features, Premium at $18/month, and Business at $35/month, with an optional Enterprise plan for custom needs.

Chatfuel is a leading chatbot platform for Facebook Messenger, Telegram, and other messaging apps. It offers a no‑code visual builder that lets marketers design conversation flows using blocks, quick replies, and AI-driven responses. Chatfuel’s natural language processing enables bots to understand user intent and provide accurate answers. The platform also supports broadcast messaging, user segmentation, and integration with e‑commerce services such as Shopify. Chatfuel’s analytics dashboard tracks user engagement metrics like active users, conversation duration, and conversion rates. Pricing includes a free tier for up to 50 active users, Pro at $15/month for unlimited users and advanced features, and Enterprise plans for high‑volume deployments.