7 Best Dual-Agent Systems for Spas

Makerobos’ Frontman 2.0 targets a wide range of industries, including spas and salons, by providing a versatile, AI‑powered chatbot capable of handling appointment booking, product recommendations, and customer inquiries. The platform offers a suite of features such as **Book Meetings** for scheduling, **Auto Messages** for automated follow‑ups, and **Conversational Ads** that engage visitors before they leave the site. Spa owners can also leverage **Rich Messaging** and **Conversational Landing** pages to showcase treatment packages, while the built‑in **Knowledgebase** allows staff to upload FAQs and detailed service descriptions. Frontman’s visual **Style Builder** and **Story Builder** empower non‑technical users to craft engaging conversation flows without writing code. The platform’s **Frontman Widget** can be embedded anywhere on a spa’s website, and **Audience Manager** helps segment visitors based on behavior, enabling targeted upsells. Additionally, Makerobos provides **Bot Analytics**, giving insights into conversation metrics and conversion rates. While Makerobos does not explicitly market a dual‑agent architecture, its backend processes can be configured to trigger external actions—such as sending emails or updating booking systems—through webhooks, effectively mimicking a secondary agent’s role. Pricing for Makerobos is not publicly disclosed; prospective customers are encouraged to **contact the sales team for a quote**.

DocsBot AI specializes in creating AI chatbots tailored for the personal services sector, including massage and day spa businesses. The platform emphasizes a highly personalized and dynamic support experience, with a chatbot that is trained directly from the spa’s own content—service descriptions, pricing, and client FAQs—ensuring that responses are grounded in accurate, brand‑specific information. Key features include **personalized treatment recommendations**, **appointment scheduling integration**, and **post‑visit feedback collection**. DocsBot’s architecture supports a conversational flow that can handle multi‑step interactions, such as booking a series of treatments or customizing a wellness package. While DocsBot does not advertise a dual‑agent system, it offers webhook capabilities to forward conversation data to external CRMs, enabling follow‑up emails or booking confirmations. DocsBot AI’s pricing model is not publicly listed; interested spas should **contact the company for a custom quote**.

Eesel AI offers a modular AI platform that includes an AI chatbot as part of its suite of products. While not spa‑specific, the platform’s flexibility and wide range of integrations—such as with Zendesk, Freshdesk, Shopify, and Slack—make it adaptable for spa operations that require both customer support and internal knowledge sharing. The AI chatbot can be configured to answer FAQs, provide product recommendations, and route tickets to human agents. The company also offers an AI copilot for drafting replies, and an AI triage tool that can tag and prioritize incoming requests. For spas, these features could streamline booking inquiries, handle routine client questions, and ensure timely responses to support tickets. Eesel’s pricing strategy is not disclosed; potential users should **reach out to the sales team for a personalized quote**.

HelloShift is a hospitality‑focused platform that provides AI‑powered guest messaging and contactless services. While primarily designed for hotels, its features—such as AI guest messaging, contactless check‑in, and staff collaboration—can be repurposed for spa guest communication. The platform can handle inquiries about service availability, room (or treatment room) booking, and post‑visit feedback. HelloShift’s AI assistant can engage guests in real‑time text conversations, gather preferences, and trigger follow‑up emails. The contactless check‑in feature mirrors spa guest check‑in processes, reducing staff workload. Staff collaboration tools help spa teams coordinate service delivery, while preventive maintenance modules can schedule routine equipment servicing. Pricing information is not publicly available; interested spas should **contact HelloShift for a customized quote**.

TopHat is an educational technology platform that offers an AI assistant for educators and students. Although it does not target spas directly, its interactive tools—including polls, quizzes, assignments, and a dynamic content editor—can be adapted to create engaging wellness courses for spa clients. The AI assistant, titled Ace, can answer course‑related questions, provide personalized study plans, and guide users through interactive labs and quizzes. For a spa or wellness center, TopHat’s AI assistant could be used to deliver pre‑treatment education, post‑treatment care instructions, or ongoing wellness coaching. The platform’s LMS integration and real‑time data insights enable spa managers to track client engagement and tailor content accordingly. Pricing details are not publicly disclosed; potential users should **contact TopHat for a custom quote**.

Capacities is a contact‑center‑centric platform that offers AI‑powered chat, voice, email, and web self‑service solutions. While its primary focus is on enterprise support, the platform’s AI chatbots can be configured for spa environments to handle appointment inquiries, client FAQs, and ticket routing. Key features include real‑time AI agent assistance for live support, automated workflow creation, and integration with over 250 pre‑built applications. For spas, Capacities can streamline customer service, reduce no‑show rates by sending automated reminders, and capture client data for marketing purposes. Pricing information is not publicly disclosed; spas should **contact Capacities for a custom quote**.