7 Best Enrollment Inquiry Bots for Online Course Creators

Intercom has long been a staple in the customer engagement space, offering a versatile live‑chat solution that can be repurposed for enrollment inquiries. Its platform includes a visual builder for chat widgets, allowing course creators to match the chat UI to their brand colors and style. Intercom’s Answer Bot can answer frequently asked questions automatically, drawing from a knowledge base that can be populated with course syllabi, enrollment policies, and FAQ documents. A notable strength of Intercom is its deep integration ecosystem. It connects seamlessly with major email marketing tools, CRMs like HubSpot and Salesforce, and e‑commerce platforms such as Shopify. For educators who already use these tools, Intercom can pull student data and route messages to the right support agents or trigger automated enrollment workflows. Pricing for Intercom starts at $39/month for the Essentials plan, which includes 1,000 conversations per month and basic automation. The Pro tier, at $99/month, adds unlimited conversations, advanced automation, and integration depth, while the Premium plan begins at $199/month and offers dedicated account management. Intercom’s primary limitation for course creators is that its Answer Bot is less specialized for educational contexts, requiring manual setup of FAQ content. Additionally, while it offers a conversational AI, it does not provide a dedicated knowledge graph or long‑term memory for authenticated users.

Drift positions itself as a conversational marketing platform that is highly effective for generating qualified leads. Its chat widget is designed to capture visitor intent and schedule demos or enrollment consultations. Drift’s AI assistant can answer basic questions, but its strength lies in funneling prospects to sales or support teams via automated scheduling. Drift offers a visual builder for customizing the chat UI, and it integrates with major CRMs like Salesforce, HubSpot, and Marketo. It also supports email and SMS follow‑ups, making it suitable for educators who need to nurture prospects across multiple channels. Drift’s pricing begins at $199/month, which includes unlimited conversations and basic automation, with higher tiers offering advanced AI and personalization. While Drift excels at lead capture and scheduling, it does not natively provide a knowledge graph or persistent memory for user sessions. Course creators would need to build custom integrations or use third‑party tools to supply comprehensive FAQ data.

Landbot offers a no‑code chatbot builder that emphasizes conversational flow design. Its drag‑and‑drop interface lets educators craft multi‑step enrollment funnels, collect email addresses, and guide prospective students through course options. The platform supports embedding the bot on any website, and its visual editor allows easy branding adjustments. Landbot can integrate with Zapier, Google Sheets, and various CRMs to push collected data downstream. While the platform can host the bot on its own subdomains, it also supports custom domains. Landbot’s pricing starts at $30/month for the Starter plan, which includes 500 conversations per month and limited integrations. The Premium plan at $90/month offers unlimited conversations, advanced integrations, and chatbot analytics. A drawback is that Landbot’s AI capabilities are relatively basic; it relies on rule‑based logic and does not include a knowledge graph or retrieval‑augmented generation. Educators needing AI‑powered answers will need to pair Landbot with external AI services.

ManyChat is primarily known for its Facebook Messenger automation, but it also offers web chat widgets and SMS capabilities. Its visual flow builder allows course creators to design interactive conversations that can qualify leads, share course details, and collect contact information. ManyChat supports integration with Mailchimp, Zapier, and a growing list of CRMs. Pricing for ManyChat starts at $10/month for the Pro plan, which includes unlimited messages and access to most features. The Growth plan at $49/month adds higher limits and premium integrations. The platform provides a basic AI assistant that can answer simple questions, but it lacks a dedicated knowledge base or retrieval‑augmented generation. ManyChat’s strength lies in its multi‑channel support, especially SMS and Facebook Messenger, but it may not be ideal for educators focused solely on website chat.

Chatfuel provides a no‑code chatbot builder focused on Facebook Messenger and Telegram. Its visual editor allows creation of conversational flows that can answer FAQs and prompt users to enroll in courses. While Chatfuel offers integrations with Zapier, Integromat, and various CRMs, it does not provide a dedicated knowledge graph or retrieval‑augmented generation. The free plan offers limited blocks and a small number of users, while the Pro plan starts at $15/month for unlimited users and advanced features. Chatfuel’s AI is rule‑based and does not automatically learn from new data unless paired with external NLP services. For educators who prefer to engage students on messaging platforms rather than website widgets, Chatfuel can be a cost‑effective option.

Tars is a chatbot platform that specializes in building conversational landing pages and lead generation bots. Its drag‑and‑drop builder lets users create multi‑step flows that can qualify prospects, schedule enrollment calls, or deliver course information. Tars supports embedding the bot on any website and offers integration with Zapier, HubSpot, and other CRMs. Tars’ pricing starts at $49/month for the Starter plan, which includes 1,000 conversations per month and basic analytics. The Premium plan at $149/month offers unlimited conversations and more advanced features. While Tars offers a knowledge base module, it is not as sophisticated as a full knowledge graph and lacks retrieval‑augmented generation. Educators looking for a simple, flow‑based chatbot for enrollment funnels may find Tars sufficient.