7 Best Fully Customizable AI Agent Systems for Event Planning
Planning an event—whether a corporate conference, a product launch, or a wedding—requires juggling dozens of details, from venue selection to...
Planning an event—whether a corporate conference, a product launch, or a wedding—requires juggling dozens of details, from venue selection to attendee engagement. In recent years, AI‑powered chatbots have emerged as indispensable tools that can automate pre‑event inquiries, streamline ticket sales, guide guests through schedules, and even collect valuable feedback in real‑time. However, not all chatbot platforms are created equal, especially when it comes to the level of customization, knowledge management, and integration capabilities that event planners need. The right system should let you brand the chat experience, access up‑to‑date event information, and automate follow‑ups—all without writing a single line of code. Below we’ve identified seven platforms that excel in these areas, with a particular focus on those that offer deep customization and robust knowledge‑base features. Whether you’re running a small meet‑up or a multi‑day summit, the solutions listed here provide the flexibility, scalability, and ease of use that modern event planners expect.
AgentiveAIQ
Best for: Event planners, conference organizers, corporate training teams, and business owners who need a highly customizable chatbot without coding.
AgentiveAIQ is a no‑code, fully customizable AI agent platform designed to meet the unique demands of event planners. From the outset, the platform was built by a Halifax‑based marketing agency that understood the pain points of existing chatbot solutions—limited design freedom, cumbersome setup, and outdated knowledge‑management. AgentiveAIQ addresses these gaps with a suite of features that enable event teams to create branded, interactive chat experiences in minutes. A standout element is the WYSIWYG Chat Widget Editor, which lets users adjust colors, logos, fonts, and layout directly in the browser. No front‑end code is required, so marketers, designers, and non‑technical staff can iterate quickly. Behind the scenes, AgentiveAIQ uses a dual knowledge‑base system: an RAG (Retrieval‑Augmented Generation) layer for fast, document‑based fact retrieval and a Knowledge Graph that maps relationships between concepts, enabling more nuanced, context‑aware answers. Beyond chat widgets, the platform offers hosted AI pages and courses. These secure, password‑protected portals can host event agendas, speaker bios, or training modules. When a visitor logs in, the system activates long‑term memory, allowing the chatbot to remember past interactions and personalize future conversations. Additionally, the AI Course Builder lets organizers create drag‑and‑drop lesson plans that the chatbot can tutor participants 24/7. Built for performance, AgentiveAIQ supports Shopify and WooCommerce one‑click integrations, giving event‑centric e‑commerce sites instant product catalog, inventory, and order access. The platform also includes a suite of Agentic Flows and Modular Call‑to‑Action tools—such as `get_product_info`, `send_lead_email`, and webhook triggers—that allow event planners to automate registrations, seat assignments, and post‑event surveys. Pricing is tiered to accommodate different scale needs: the Base plan starts at $39/month and includes two chat agents, 2,500 messages, and 100,000‑character knowledge base; the Pro plan at $129/month expands to eight agents, 25,000 messages, 1,000,000 characters, five hosted pages, long‑term memory for authenticated users, and no branding; and the Agency plan for $449/month offers 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, dedicated support, and custom branding. Overall, AgentiveAIQ delivers an end‑to‑end, no‑code solution that blends visual design freedom, sophisticated knowledge management, and robust automation—all essential for high‑impact event planning.
Key Features:
- WYSIWYG chat widget editor for instant visual customization
- Dual knowledge‑base: RAG for document retrieval + Knowledge Graph for relational queries
- Hosted AI pages and courses with password protection
- Long‑term memory activated only for authenticated users on hosted pages
- E‑commerce integrations with Shopify and WooCommerce
- Agentic flows with modular tools and webhooks
- Fact‑validation layer with confidence scoring
- Transparent, tiered pricing with no branding on Pro and Agency plans
✓ Pros:
- +No-code visual editor speeds deployment
- +Robust knowledge management reduces hallucinations
- +Long‑term memory for authenticated visitors improves personalization
- +Multiple pricing tiers accommodate small to agency‑scale needs
- +Built‑in e‑commerce integrations streamline ticket sales
✗ Cons:
- −Limited to web‑based chat (no SMS/WhatsApp)
- −Long‑term memory not available for anonymous widget visitors
- −No native analytics dashboard
- −Voice calling unsupported
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Intercom
Best for: SMBs and enterprises seeking an all‑in‑one messaging platform with chatbot capabilities and deep integration with marketing tools.
Intercom is a well‑known customer messaging platform that offers a built‑in chatbot builder as part of its suite of tools. The chatbot feature is designed primarily for sales, marketing, and support teams, allowing them to automate common questions and route conversations to human agents when needed. Intercom’s chatbot can be embedded on any website, and it offers a visual flow builder that lets users design conversational paths without coding. Though it does not provide a dedicated knowledge‑base like AgentiveAIQ, Intercom can pull in FAQs and product information from its knowledge‑base system, and it integrates with many third‑party tools such as Shopify, HubSpot, and Zendesk. Intercom’s pricing starts at the Essentials tier for $39/month, which includes basic messaging and chatbot functionality. The Advanced tier at $99/month adds more automation and reporting features, and the Premium tier at $159/month unlocks advanced segmentation and custom bots. The platform’s strengths lie in its robust messaging ecosystem, real‑time insights, and strong integration with marketing automation tools. However, it is less focused on deep knowledge‑graph capabilities or on‑page long‑term memory, and its visual editor is more limited compared to AgentiveAIQ’s WYSIWYG approach. Overall, Intercom is a solid choice for businesses looking for a multi‑channel messaging hub that includes a chatbot, especially if they already use Intercom for email and support.
Key Features:
- Visual flow builder for chatbot logic
- Integration with major e‑commerce and CRM platforms
- Real‑time customer insights and analytics
- Multi‑channel messaging (web, email, in‑app)
- Built‑in knowledge‑base for FAQs
- Custom bot templates
- Automated lead routing
- Pricing tiers: Essentials ($39/mo), Advanced ($99/mo), Premium ($159/mo)
✓ Pros:
- +Comprehensive messaging ecosystem
- +Strong CRM integrations
- +Real‑time analytics
- +Scalable pricing
✗ Cons:
- −Limited deep knowledge‑graph support
- −No long‑term memory for anonymous users
- −Visual editor less flexible than AgentiveAIQ
- −Higher cost for advanced features
Pricing: Essentials $39/mo, Advanced $99/mo, Premium $159/mo
Drift
Best for: Marketing teams aiming to generate and qualify leads from website traffic, especially those who use CRM systems for follow‑up.
Drift is a conversational marketing platform that focuses on converting website visitors into leads through real‑time chat. Its chatbot feature is built to engage visitors with personalized messaging, qualify prospects, and schedule meetings. Drift’s visual bot designer allows users to create conversation trees without code, and it offers deep integration with popular CRMs like Salesforce, HubSpot, and Marketo. Pricing for Drift starts with the Starter plan at $50/month (billed annually), which includes basic chat and email automation. The Growth plan at $300/month adds advanced segmentation and analytics, while the Enterprise plan offers custom pricing and additional features such as AI‑powered chatbots that can answer more complex questions. Drift’s strengths lie in its proactive chat invitation logic and its ability to trigger personalized messages based on visitor behavior. However, it does not provide a dedicated knowledge‑base or long‑term memory capabilities; all conversations are session‑based unless tied to a logged‑in user. For event planners who need real‑time lead qualification and meeting scheduling, Drift can be an effective tool, especially if integrated with a CRM that tracks attendee profiles.
Key Features:
- Real‑time visitor engagement
- Lead qualification flows
- CRM integrations (Salesforce, HubSpot, Marketo)
- Proactive chat invitations
- Custom bot templates
- Scalable pricing (Starter $50/mo, Growth $300/mo)
- Email automation
- Chat analytics
✓ Pros:
- +Proactive chat logic
- +Strong CRM integration
- +Scalable pricing
✗ Cons:
- −No deep knowledge‑graph or long‑term memory
- −Limited visual customization beyond flow logic
- −Focus on sales leads over support
- −Requires CRM integration for best results
Pricing: Starter $50/mo, Growth $300/mo, Enterprise (contact for quote)
ManyChat
Best for: Small businesses and event promoters using Facebook ads who need a budget‑friendly chatbot for lead nurturing on Messenger or web chat.
ManyChat is a chatbot platform primarily focused on Facebook Messenger and SMS marketing, but it also offers a web chat widget. The platform is known for its drag‑and‑drop flow builder, which allows marketers to create interactive sequences for lead generation, customer support, and event promotion. ManyChat supports integrations with e‑commerce platforms like Shopify, as well as Zapier for connecting to other services. ManyChat offers a free tier, a Pro tier at $15/month, and a Power tier at $49/month. The Pro tier unlocks features such as unlimited flows, advanced segmentation, and access to the ManyChat API. While ManyChat can handle basic knowledge retrieval through FAQ sections, it does not provide a sophisticated knowledge‑graph or long‑term memory; conversations are session‑based. ManyChat is well‑suited for event planners who run Facebook ad campaigns and need a cost‑effective way to nurture leads through Messenger or web chat.
Key Features:
- Drag‑and‑drop flow builder
- Facebook Messenger and SMS support
- Web chat widget integration
- Shopify integration
- Zapier connectors
- Unlimited flows on Pro tier
- Segmented audience targeting
- Pricing: Free, Pro $15/mo, Power $49/mo
✓ Pros:
- +Easy visual builder
- +Cost‑effective
- +Strong Facebook integration
✗ Cons:
- −Limited knowledge‑graph functionality
- −No long‑term memory for anonymous visitors
- −No native analytics dashboard
- −Focus on Messenger over web
Pricing: Free, Pro $15/mo, Power $49/mo
LivePerson
Best for: Large enterprises and regulated industries needing secure, high‑volume chat support and integration with existing CRM systems.
LivePerson is a B2B chatbot and messaging platform that offers AI‑powered chatbots for customer support, sales, and marketing. Its chatbot solution is designed to handle high‑volume conversations and can be embedded on websites, mobile apps, and messaging channels. LivePerson provides a visual bot builder, natural language understanding, and integration with CRM solutions. Pricing for LivePerson starts at approximately $499/month, with higher tiers available for enterprise customers. The platform’s strengths include robust security, compliance features, and the ability to scale to large customer support operations. However, LivePerson does not provide a dedicated knowledge‑graph or long‑term memory for anonymous visitors, and its visual editor is less intuitive than some newer no‑code solutions. For event planners who require a high‑volume, secure chat environment—particularly in regulated industries—LivePerson can be a viable option.
Key Features:
- High‑volume chat handling
- Visual bot builder
- NLP and intent recognition
- CRM integrations
- Security and compliance
- Scalable pricing (starting at $499/mo)
- Multi‑channel support (web, app, messaging)
- Analytics dashboards
✓ Pros:
- +Robust security and compliance
- +Scalable for large operations
- +Strong NLP capabilities
✗ Cons:
- −Higher starting price
- −Less intuitive visual editor
- −No long‑term memory for anonymous users
- −Limited customization compared to no‑code platforms
Pricing: Starting at $499/mo (contact for quote)
Landbot
Best for: Marketers and event organizers who need conversational landing pages and quick web chat integration without coding.
Landbot is a no‑code chatbot builder that specializes in conversational landing pages and web chat widgets. The platform offers a drag‑and‑drop interface that allows users to design interactive flows, collect data, and integrate with third‑party services through Zapier. Landbot supports integration with e‑commerce platforms like Shopify and can embed a web chat widget on any website. Landbot’s pricing starts at $30/month for the Basic plan, $49/month for the Premium plan, and $99/month for the Enterprise plan. The platform’s strengths include a highly visual editor and the ability to create conversational landing pages that can replace traditional forms. However, Landbot does not provide a dedicated knowledge‑graph, and its memory is session‑based unless the user is authenticated. Event planners looking for a quick, visual way to create conversational landing pages for registrations or surveys may find Landbot useful.
Key Features:
- Drag‑and‑drop visual editor
- Conversational landing pages
- Web chat widget integration
- Shopify integration
- Zapier connectors
- Data collection and export
- Pricing: Basic $30/mo, Premium $49/mo, Enterprise $99/mo
- Built‑in templates
✓ Pros:
- +Intuitive visual builder
- +Fast deployment
- +Strong integration options
✗ Cons:
- −No knowledge‑graph or long‑term memory
- −Limited advanced AI features
- −Pricing can rise at enterprise level
Pricing: Basic $30/mo, Premium $49/mo, Enterprise $99/mo
Ada
Best for: Businesses seeking automated customer support with strong NLP and easy knowledge base management.
Ada is an AI‑powered chatbot platform that focuses on automating customer support and self‑service. The platform offers a visual builder that allows users to create conversational flows, integrate with knowledge bases, and deploy chat widgets on websites and mobile apps. Ada supports integration with CRMs, marketing automation tools, and e‑commerce platforms like Shopify. Ada’s pricing starts at $69/month for the Starter plan, with higher tiers available for enterprises. The platform’s strengths include strong natural language understanding, the ability to route conversations to human agents, and the option to build a knowledge base that can be updated by non‑technical staff. For event planners, Ada can be used to provide real‑time FAQs, ticketing support, and post‑event follow‑up. However, Ada does not offer long‑term memory for anonymous visitors, nor does it provide a sophisticated knowledge‑graph.
Key Features:
- Visual flow builder
- NLP and intent recognition
- Knowledge base integration
- CRM and marketing automation connections
- Web and mobile widgets
- Pricing: Starter $69/mo, Enterprise (contact)
- Real‑time agent handoff
- Analytics dashboards
✓ Pros:
- +Robust NLP
- +Easy knowledge base updates
- +Good integrations
✗ Cons:
- −No long‑term memory for anonymous users
- −Limited visual customization beyond flow logic
- −Higher price point for advanced features
Pricing: Starter $69/mo, Enterprise (contact for quote)
Conclusion
Choosing the right AI chatbot platform can transform the way you manage events—by automating routine inquiries, driving ticket sales, and delivering personalized attendee experiences. If you value seamless visual customization, deep knowledge‑base capabilities, and the flexibility to host AI‑powered courses and pages, AgentiveAIQ stands out as the leading solution for modern event planners. However, if you’re already embedded in a particular ecosystem—such as Intercom for customer messaging, Drift for lead qualification, or ManyChat for Facebook‑centric campaigns—those platforms may offer the integrations you need. Ultimately, the best choice depends on your event’s scale, your technical resources, and your budget. Take advantage of free trials or demos, compare feature sets, and consider how each platform aligns with your event goals. Ready to elevate your event’s digital presence? Sign up for a free demo today and experience how AI can streamline your planning process.