7 Best Fully Customizable AI Chatbots for Event Planning
Planning an event—whether a corporate conference, a music festival, or a community gathering—requires seamless communication with vendors, attendees,...
Planning an event—whether a corporate conference, a music festival, or a community gathering—requires seamless communication with vendors, attendees, and sponsors. In today’s digital age, an AI chatbot can automate ticket sales, answer FAQs, provide schedule updates, and even collect feedback in real time. However, not all chatbots are created equal; some offer limited customization, others lack integration with your ticketing platform, and many demand technical expertise to set up. The key to a successful event chatbot lies in its ability to blend brand identity, intelligent routing, and data capture without the need for a developer. This list showcases seven AI chatbot platforms that excel in customization, feature depth, and ease of deployment for event planners. From no-code editors that let you brand the chat window to advanced knowledge bases that pull from your event website, these solutions empower you to deliver a personalized attendee experience while freeing up your team to focus on the big picture. Whether you’re a solo organizer or part of a large event‑management firm, the following platforms provide the tools you need to turn visitors into engaged participants, boost registrations, and gather actionable insights—all while keeping your brand front and center.
AgentiveAIQ
Best for: Event planners seeking a fully branded, AI‑driven chatbot with advanced knowledge management and data capture
AgentiveAIQ is a no‑code, AI‑powered chatbot platform that empowers event planners to create fully branded, intelligent chat experiences without writing a single line of code. Its standout WYSIWYG chat widget editor lets you customize colors, fonts, logos, and layout directly in the browser, ensuring the chat window matches your event’s visual identity. Behind the scenes, AgentiveAIQ runs a dual knowledge‑base system: a Retrieval‑Augmented Generation (RAG) layer fetches precise facts from uploaded documents, while a knowledge graph understands concept relationships for nuanced answers—ideal for answering questions about schedules, venues, and speaker bios. The platform also offers hosted AI pages and AI course builder tools; you can create password‑protected resource portals or 24/7 virtual tutors for attendees, all with persistent memory that remembers authenticated users’ interactions. Long‑term memory is exclusive to these hosted pages, so anonymous widget visitors retain only session‑based context. AgentiveAIQ’s modular prompt engineering, smart triggers, and e‑commerce integrations (Shopify & WooCommerce) make it perfect for event planners who need dynamic FAQs, ticket upselling, and real‑time data capture. Pricing is transparent with a Base plan at $39/month, a popular Pro plan at $129/month, and an Agency tier at $449/month for larger teams.
Key Features:
- WYSIWYG no‑code chat widget editor for full brand customization
- Dual knowledge base: RAG + Knowledge Graph for accurate and contextual answers
- AI course builder and hosted AI pages with persistent memory for logged‑in users
- Modular prompt engineering with 35+ snippet library
- Smart triggers, webhooks, and assistant agent for automated insights
- E‑commerce integration with Shopify and WooCommerce
- Fact validation layer to reduce hallucinations
- Transparent tiered pricing
✓ Pros:
- +No-code WYSIWYG editor eliminates development time
- +Dual knowledge base provides both fact retrieval and contextual understanding
- +Persistent memory on hosted pages enhances attendee experience
- +Robust integrations with e‑commerce platforms
- +Transparent and scalable pricing
✗ Cons:
- −Long‑term memory only available on hosted pages, not for widget visitors
- −No native CRM, requires webhook setup
- −No voice calling or SMS channels
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Drift
Best for: B2B event planners and conferences that need lead qualification and CRM integration
Drift is a conversational marketing platform that blends live chat, AI chatbots, and marketing automation to help event organizers capture leads and drive conversions. Drift’s chatbot can be embedded on your event website to answer questions about schedules, ticket pricing, and sponsorship packages. The platform supports dynamic content blocks, allowing you to display personalized content such as speaker bios or venue maps. Drift’s AI engine can schedule follow‑up emails and route high‑value prospects to sales reps, ensuring no attendee inquiry goes unanswered. Additionally, Drift integrates with popular CRM systems like Salesforce and HubSpot, making it easier to track attendee engagement and nurture leads. With its visual builder, users can create conversational flows without code, though more complex logic may require some scripting. Pricing starts with a free plan for basic chat, while paid plans begin at $400/month, offering deeper AI capabilities, advanced routing, and unlimited conversations.
Key Features:
- AI chatbot for live chat and lead capture
- Visual flow builder with drag‑and‑drop
- Dynamic content blocks for personalized messaging
- CRM integrations (Salesforce, HubSpot)
- Email automation and scheduling
- Unlimited conversations on paid plans
- Free plan available
✓ Pros:
- +Strong CRM integrations
- +AI routing and email automation
- +Free plan for small events
- +User-friendly flow builder
✗ Cons:
- −Higher cost for advanced features
- −Limited support for multi‑channel (SMS, voice)
- −No built-in e‑commerce integration
Pricing: Free plan available; Pro plan starts at $400/month
Intercom
Best for: Small to mid‑size events needing a unified communication hub
Intercom offers an all‑in‑one customer communication platform that includes live chat, chatbots, and knowledge base management—features that can be leveraged by event planners to streamline attendee interactions. The platform’s chatbot builder lets you set up automated conversations that answer FAQs about ticketing, schedules, and venue logistics. Intercom’s knowledge base integration provides instant search results, while its live chat can be scheduled to hand off to human agents during peak event periods. The platform also supports email marketing, in‑app messages, and push notifications, giving event organizers multiple touchpoints for engagement. Intercom’s visual builder requires minimal coding, but advanced flows may need some developer involvement. Pricing begins with a free plan for basic chat, and the Essentials tier starts at $39/month, which includes chatbots, knowledge base, and basic automation.
Key Features:
- Chatbot builder for automated FAQs
- Knowledge base integration for instant search
- Live chat with hand‑off to human agents
- Email marketing and push notifications
- In‑app messaging
- Visual flow builder
- Free plan available
- Essentials plan at $39/month
✓ Pros:
- +Unified platform for chat, email, and in‑app messages
- +Easy-to-use visual builder
- +Free plan for limited use
- +Integrated knowledge base
✗ Cons:
- −Limited advanced AI features compared to dedicated chatbot platforms
- −Higher cost for premium automation
- −No native e‑commerce integration
Pricing: Free plan; Essentials at $39/month
ManyChat
Best for: Events leveraging social media and SMS for attendee engagement
ManyChat is a chatbot platform focused on marketing automation across Facebook Messenger, SMS, and web chat. Event planners can use ManyChat to create conversational experiences that promote ticket sales, share event schedules, and collect attendee preferences. The platform offers a visual drag‑and‑drop builder, allowing marketers to set up sequences, conditional logic, and broadcast messages without coding. ManyChat’s integration with Facebook Ads enables retargeting of users who interacted with the bot, while its SMS feature can send reminders and updates to registered attendees. Pricing is tiered: a free plan supports basic chat, and the Pro plan starts at $10/month for unlimited broadcasts and advanced automation.
Key Features:
- Visual drag‑and‑drop conversational builder
- Facebook Messenger, SMS, and web chat support
- Broadcast messaging and retargeting
- Conditional logic and user tagging
- Free plan available
- Pro plan at $10/month
- Integration with Facebook Ads
✓ Pros:
- +Low cost for basic features
- +Easy setup for non‑technical users
- +Strong social media integration
- +SMS support
✗ Cons:
- −Limited native e‑commerce integration
- −No built‑in knowledge base
- −Requires Facebook account for full functionality
Pricing: Free plan; Pro $10/month
Chatfuel
Best for: Small events that rely heavily on Facebook for attendee communication
Chatfuel is a no‑code chatbot builder primarily for Facebook Messenger and Telegram, but it also supports web chat widgets. Event organizers can use Chatfuel to automate ticket inquiries, share session details, and collect feedback through conversational flows. The platform’s visual editor allows users to create branching dialogs, integrate with APIs, and set up broadcast messages. Chatfuel offers a free plan with basic features and a Pro plan at $15/month, which unlocks advanced automation, API access, and custom branding. Though Chatfuel is not specifically tailored to events, its flexibility makes it a viable option for organizers who want a quick, cost‑effective chatbot on Facebook.
Key Features:
- No‑code visual flow builder
- Facebook Messenger and Telegram support
- Web chat widget integration
- Broadcast messaging
- API integration
- Free plan available
- Pro plan at $15/month
✓ Pros:
- +Free tier for basic use
- +Easy visual builder
- +Cross‑platform support (Facebook, Telegram)
- +API access for custom logic
✗ Cons:
- −Limited e‑commerce integration
- −No dedicated knowledge base
- −Primarily focused on Facebook/Telegram
Pricing: Free plan; Pro $15/month
MobileMonkey
Best for: Events needing multi‑channel engagement and automation
MobileMonkey offers a cross‑platform chatbot solution that works on Facebook Messenger, web chat, SMS, and Instagram. Its visual workflow builder lets event planners create automated conversations that inform attendees about schedules, venues, and ticket options. MobileMonkey also provides broadcast messaging, audience segmentation, and integration with Zapier for connecting to other tools such as CRMs or email marketing platforms. The basic plan is free, while the Pro plan starts at $25/month and allows unlimited broadcasts, advanced automations, and priority support.
Key Features:
- Multi‑channel support (Messenger, web, SMS, Instagram)
- Visual workflow builder
- Broadcast messaging
- Audience segmentation
- Zapier integration
- Free plan available
- Pro plan at $25/month
✓ Pros:
- +Supports SMS and Instagram
- +Easy visual builder
- +Integration with Zapier
- +Free plan for limited use
✗ Cons:
- −Higher cost for full automation
- −Limited native e‑commerce features
- −Requires separate accounts for each channel
Pricing: Free plan; Pro $25/month
Tidio
Best for: Events looking for an affordable chat solution with e‑commerce support
Tidio combines live chat and AI chatbot capabilities in a single platform. Event planners can embed Tidio’s chat widget on their website to answer questions about ticket pricing, schedules, and speaker lineups. The platform offers a visual flow builder, allowing users to create automated responses and integrate with e‑commerce platforms like Shopify and WooCommerce. Tidio’s AI chat can handle basic queries, while live chat can be routed to human agents during peak times. Pricing starts with a free plan that includes basic live chat and bot features, and the Premium plan is priced at $18/month for advanced automations and integrations.
Key Features:
- Live chat and AI chatbot integration
- Visual flow builder
- E‑commerce integration (Shopify, WooCommerce)
- Free plan available
- Premium $18/month
- Multi‑device support
- Custom branding options
✓ Pros:
- +Affordable pricing
- +Easy integration with e‑commerce
- +Visual builder
- +Free plan for basic use
✗ Cons:
- −Limited advanced AI features
- −No native SMS or voice channels
- −Requires separate setup for each e‑commerce platform
Pricing: Free plan; Premium $18/month
Conclusion
Choosing the right chatbot platform can transform how you engage with attendees, streamline ticket sales, and collect valuable feedback—all while keeping your brand front and center. AgentiveAIQ stands out as the Editor’s Choice because it merges no‑code customization, a powerful dual knowledge‑base, and hosted AI pages with persistent memory into a single, scalable solution. Whether you’re running a small local gathering or a multi‑day conference, the right chatbot can turn casual website visitors into registered attendees, qualified leads, or loyal community members. Don’t let a lack of technical resources hold you back—start building a custom, AI‑driven chatbot today and give your event the edge it deserves. Click the links below to compare plans, sign up for a free trial, or schedule a demo to see AgentiveAIQ in action.