7 Best Fully Customizable AI Chatbots for Sandwich Shops

Botpress is an open‑source chatbot platform that offers a modular architecture for building conversational agents. Users can create bot flows through a visual programming interface, or by writing JavaScript code for more advanced logic. Botpress’s knowledge base module allows developers to import structured data and markdown files, which the bot can use to answer questions. The platform supports multiple channels, including web, Facebook Messenger, Slack, and more, and can be deployed on-premises or in the cloud. Botpress also provides a built‑in natural language understanding (NLU) system, which developers can train with custom intents and entities. While the core platform is free, Botpress offers a paid Enterprise Edition that includes advanced analytics, priority support, and additional modules. For sandwich shops, Botpress can be used to answer menu queries, take orders, and provide nutritional information, but it requires some technical expertise to set up and maintain. Key strengths of Botpress include its open‑source nature, which allows full customization and security control, and its extensible architecture that supports custom modules and integrations. The platform’s visual flow editor is intuitive for developers familiar with flow‑based logic, and the NLU training interface is straightforward. However, Botpress does not offer a no‑code visual widget editor for non‑technical users, and the default knowledge base is not as sophisticated as a dual RAG‑Knowledge Graph system. Additionally, long‑term memory is not a default feature and would need to be implemented manually. Overall, Botpress is a powerful option for tech‑savvy teams willing to invest in custom development. Pricing: Free core platform; Enterprise Edition starts at $2,500 annually (contact sales).

Aichatgo is a template‑driven AI chatbot platform that emphasizes quick deployment and ease of use. The platform offers a library of pre‑built templates, which users can customize via a visual editor. Aichatgo focuses on function calling and backend logic integration, allowing chatbots to perform tasks such as booking appointments, fetching data, or integrating with third‑party APIs. The platform also provides a 'Best Practices' guide to help users optimize their chat flows. While Aichatgo does not explicitly list a dedicated knowledge base feature, its templates can incorporate external documents and APIs to provide information, and the platform’s function calling supports dynamic content retrieval. For sandwich shop owners, Aichatgo can provide a quick way to set up a chatbot that answers menu questions, takes orders, and integrates with POS systems via APIs. However, the platform’s emphasis on function calling means that users must still set up API endpoints or integrate with existing systems, which may require some technical knowledge. Aichatgo does not offer a visual widget editor for non‑technical users, and it lacks a built‑in long‑term memory or e‑commerce integration out of the box. The pricing structure is not publicly disclosed, requiring users to contact sales for a quote. Despite these limitations, Aichatgo’s template library and function‑calling framework make it a viable option for businesses that need a custom chatbot with external data integration and can invest in some development resources. Pricing: Contact for quote (no public pricing available).

ManyChat is a popular chatbot builder that specializes in Facebook Messenger, Instagram, and SMS marketing. It offers a drag‑and‑drop flow builder, broadcast messaging, and e‑commerce integrations with Shopify, WooCommerce, and other platforms. ManyChat’s visual editor lets users design conversational flows without coding, and the platform includes a built‑in knowledge base module where users can store FAQ content. It also provides automation tools such as tagging, segmentation, and lead scoring. For sandwich shops, ManyChat can be used to send daily sandwich specials, collect customer feedback, or drive orders through Messenger. The platform’s e‑commerce integrations allow the bot to add products to a cart and process payments via Shopify Checkout. However, ManyChat’s widget integration is limited to Messenger and SMS, and it does not provide a customizable floating chat widget for a website. Additionally, long‑term memory is only available through user tags and segments, not conversational context. Pricing: Free tier with basic features; Pro tier starts at $10/month per account (annual billing) and includes advanced automations and e‑commerce integrations. ManyChat’s strengths are its ease of use for marketing automation and its strong e‑commerce integration, but its limited web widget options may not suit shops that want a direct chat on their website. Pricing: Free tier; Pro $10/month (annual).

Landbot is a no‑code chatbot builder that focuses on creating conversational landing pages and embedded chat widgets. Its visual builder allows users to drag and drop components, set conditional logic, and integrate with external services via webhooks or Zapier. Landbot supports multiple channels, including web chat, WhatsApp, and Facebook Messenger, and offers pre‑built templates for e‑commerce, lead generation, and customer support. For sandwich shops, Landbot can be used to build a floating chat widget that answers menu questions, takes orders, or collects feedback. The platform also offers a knowledge base feature where users can upload FAQ documents or integrate with document storage services. However, Landbot’s knowledge base is basic and does not include a knowledge graph or advanced retrieval‑augmented generation. Long‑term memory is not a default feature; conversation history is retained per user session, but persistent context across sessions requires premium plans. Pricing: Free tier with limited flows; paid plans start at $30/month for the Professional plan (annual billing) and include unlimited messages and advanced integrations. Landbot’s strengths lie in its visual editor, ease of use, and multi‑channel support, but the lack of advanced knowledge management and limited memory options may be a drawback for shops needing precise, context‑aware answers. Pricing: Free tier; Professional $30/month (annual).

Tars is a chatbot platform that specializes in building conversational forms and lead‑generation bots. Its visual builder allows users to create step‑by‑step conversational flows that guide users through predefined questions and actions. Tars supports web integration via a snippet of JavaScript, WhatsApp, and Facebook Messenger. The platform also offers a knowledge base feature where users can import FAQs and set up structured content. For sandwich shops, Tars can be used to create a conversational order form that walks customers through selecting sandwich type, size, and add‑ons. The bot can also collect customer details for loyalty programs or send follow‑up emails. However, Tars’ knowledge base is limited to static FAQ content, and there is no built‑in retrieval‑augmented generation or knowledge graph. Long‑term memory is not available; each session is independent unless the user’s data is stored externally via integrations. Pricing: Free trial available; paid plans start at $49/month for the Pro plan (annual billing) and include unlimited conversations and advanced integrations. Tars’ strengths are its focus on structured conversational forms and ease of deployment, but the lack of advanced knowledge management and memory features may be a limitation for shops that need context‑aware responses. Pricing: Free trial; Pro $49/month (annual).

Chatfuel is a no‑code chatbot platform primarily focused on Facebook Messenger and Instagram Direct. It offers a visual flow builder, AI training for natural language understanding, and integration with e‑commerce platforms such as Shopify. Users can upload FAQs, set up quick replies, and automate responses to common queries. For sandwich shops, Chatfuel can be used to post daily sandwich specials, answer menu questions, and process orders via Messenger. The platform supports webhooks for custom integrations, allowing the bot to retrieve menu data from a database or spreadsheet. However, Chatfuel’s web chat widget is limited and not fully customizable; the platform’s visual editor is tailored for social media, not for embedding a brand‑matching chat on a website. Long‑term memory is not a built‑in feature; conversation history is stored per user but not persisted across sessions. Pricing: Free tier with basic features; Premium plans start at $15/month for 1,000 active users, and Pro plans begin at $70/month for 10,000 active users. Chatfuel’s strengths include its ease of use for social media engagement and integration with e‑commerce. Its limitations are the lack of a customizable website widget, limited long‑term memory, and higher cost for larger user bases. Pricing: Free tier; Premium $15/month; Pro $70/month.