7 Best Fully Customizable LLM Agents for Hair Salons

Tidio combines live chat, chatbots, and email marketing into one platform. The chatbot builder uses a visual flow editor that’s easy for non‑technical users, making it popular among small businesses, including hair salons. Tidio’s bots can answer booking questions, provide product recommendations, and collect leads. The platform supports multiple languages and integrates with popular e‑commerce platforms like Shopify, WooCommerce, and BigCommerce. Tidio offers a free plan that includes up to 3 agents and unlimited chats, which is suitable for salons just starting out. The paid plans start at $18/month (billed monthly) or $12/month (billed annually) for the Pro plan, providing advanced bot customization, integration with Zapier, and access to more chatbot templates. While Tidio is strong in live‑chat integration and simple bot building, it lacks a dedicated knowledge‑base system. Bots rely on the flow builder and pre‑defined responses, which can limit the depth of answers for complex product queries. The platform also doesn’t offer persistent memory for users across sessions.

Intercom is a widely used customer messaging platform that offers live chat, help desk, and AI chatbots. Its chatbot builder uses a conversation‑flow editor that allows marketers to create guided interactions for booking appointments or answering FAQs. Intercom’s bot can also trigger email follow‑ups and integrate with CRM systems like Salesforce or HubSpot. Pricing for Intercom starts with a Free plan that includes basic live chat and one bot. The paid Essentials plan is $39/month (billed annually) and adds more agents, advanced bot features, and workflow automation. The Advanced plan at $99/month expands the number of agents and provides more sophisticated automation. Intercom shines in its robust customer support features and integration ecosystem. However, the platform can be expensive for smaller salons, and its bot knowledge base is limited to pre‑built templates and manual response sets. Persistent memory is available only within the same session; there’s no cross‑session recall for anonymous visitors.

Drift is a conversational marketing platform that focuses on sales and lead generation. Its bot builder uses an intuitive visual editor to guide users through booking appointments, qualifying leads, and routing conversations to the right team members. Drift also offers chat widgets that can be embedded on any website and can integrate with Salesforce, HubSpot, and other CRMs. Drift offers a free trial and a Starter plan at $50/month (billed annually) which includes two bots and basic integrations. The Growth plan at $125/month adds more bots, advanced features, and unlimited chat volume. Drift’s bots are ideal for salons that want to capture leads and schedule appointments automatically. While Drift excels at lead generation, it lacks a dedicated knowledge‑base system. Answers are generated from predefined templates rather than a dynamic retrieval system. Additionally, the platform’s focus on sales means it may not provide deep support for product‑specific queries.

ManyChat is a chatbot platform that specializes in Facebook Messenger, SMS, and website chat. It offers a visual drag‑and‑drop builder with built‑in templates for appointment booking, lead generation, and customer support. ManyChat’s bot can answer product questions, schedule appointments, and send follow‑up messages. Pricing starts with a Free plan that includes basic chatbot features. The Pro plan at $10/month (billed annually) unlocks advanced features such as broadcast messaging, automation workflows, and integrations with Shopify and WooCommerce. ManyChat also offers a Growth plan at $25/month for larger audiences and more advanced automation. ManyChat excels in social media integration and broadcast capabilities, but it has limited support for a dynamic knowledge‑base. Users must manually upload FAQs, and the bot can’t retrieve information from external documents. Memory is session‑based; there’s no persistent memory across visits.

Crisp is a customer messaging platform that combines live chat, knowledge base, and chatbot functionality. The bot builder uses a visual flow editor and can answer FAQ questions, schedule appointments, and gather contact details. Crisp also offers a built‑in knowledge base where users can publish articles, which the bot can reference. Crisp offers a free plan for up to 10 agents and unlimited chats. Paid plans start at $25/month for the Professional tier, adding advanced automation, custom branding, and integrations with Zapier and Shopify. Crisp’s strengths lie in its integrated knowledge base and support for multiple channels, but it lacks a dedicated retrieval‑augmented generation system. The bot’s answers are limited to the knowledge base content, and memory is only session‑based.

Chatfuel is a chatbot platform primarily built for Facebook Messenger, but it also supports website widgets. It offers a visual builder with blocks and triggers, allowing salons to create appointment booking flows, answer FAQs, and provide product recommendations. Chatfuel integrates with Google Sheets and Zapier for data collection and automation. Chatfuel has a free tier that supports up to 50 active users per month. The Pro plan at $15/month (billed annually) unlocks unlimited users, advanced AI, and integrations. The Pro+ plan at $30/month offers additional features like premium blocks and API access. While Chatfuel is strong in social media integration and simple bot flows, it lacks a dynamic knowledge‑base and persistent memory across sessions. Users must manually update FAQ blocks for new product information.