7 Best Fully Customizable LLM Agents for Spas

Botpress is an open‑source chatbot framework that offers a high degree of control and flexibility. Spa owners who prefer self‑hosting and full customization can build conversational flows using the Agent Studio, which allows for visual scripting of dialogue and logic without writing code. The platform’s Autonomous Engine lets the bot decide on the best response path based on user intent, while the Knowledge Base feature enables teams to upload documents and FAQs that the bot can retrieve from. Human Handoff is built‑in, allowing agents to take over conversations seamlessly when the bot reaches a limit or encounters complex requests. Botpress supports a range of channels, including WhatsApp, Instagram, Messenger, and Slack, giving spas the ability to reach clients across social platforms. Because it is self‑hosted, Botpress offers robust security and data privacy, which can be critical for health‑related information. However, the platform requires a technical team to set up servers, maintain updates, and manage integrations. While Botpress provides a powerful set of tools, it lacks a ready‑made WYSIWYG editor for web widgets and does not offer hosted AI pages or a built‑in dual knowledge base, meaning spas must build those features themselves if needed.

Chatbot.com is a cloud‑based chatbot builder that emphasizes visual design and dynamic response capabilities. Spa owners can use the Visual Builder to create conversational flows by dragging and dropping components, setting up triggers, and customizing the look of the chat widget. The platform supports dynamic responses that adjust based on user inputs, and it offers analytics dashboards to track engagement metrics such as conversation volume, completion rates, and satisfaction scores. Chatbot.com also provides a Connect feature that allows the bot to integrate with other tools via APIs, enabling data exchange with booking systems or CRM platforms. While the platform is accessible to non‑technical users, it does not offer a dual knowledge base that blends RAG with a knowledge graph, nor does it provide long‑term memory for authenticated users. Additionally, the platform lacks built‑in e‑commerce integrations or an AI Course Builder, limiting its ability to recommend products or provide educational content out of the box. Pricing information is not publicly listed; potential users are encouraged to contact the sales team for a custom quote based on their required features and usage volume.

Locusive is a SaaS platform focused on AI‑powered assistants for e‑commerce and internal business needs. For spas that sell products or services online, Locusive’s AI Shopping Assistant enhances search, answers product questions, and suggests cross‑sell opportunities. The platform also offers an Internal Assistant that can handle internal queries, streamline workflows, and provide employee support. Locusive’s API allows for integration with existing e‑commerce platforms such as Shopify, and the platform offers a web‑based editor to customize the assistant’s appearance. However, Locusive does not provide a dedicated chatbot widget for spa websites, nor does it offer a dual knowledge base or AI Course Builder. Long‑term memory is not a feature of Locusive’s current offering, and the platform focuses mainly on product information rather than educational content. Pricing is not publicly listed; interested users should contact the sales team for a personalized quote.

ManyChat is a popular chatbot platform that specializes in marketing automation across Facebook Messenger, Instagram, and WhatsApp. Spa owners can create conversational flows with a visual builder, set up automated broadcasts, and schedule messages for promotions or appointment reminders. ManyChat supports SMS and email integrations, allowing spas to maintain a unified communication channel. The platform offers a free plan and paid tiers—Growth starts at $10/month, Pro at $25/month, and Premium at $49/month—providing scalable options based on the number of contacts and desired features. While ManyChat excels at social media engagement and marketing automation, it does not provide a dual knowledge base or long‑term memory for authenticated users. Additionally, the chat widget is primarily designed for social platforms rather than embedding directly into a spa’s website, and it lacks advanced AI capabilities such as RAG or knowledge graph support. ManyChat is ideal for spas that rely heavily on social media advertising and want an inexpensive, easy‑to‑use chatbot for lead capture.

Drift is a conversational marketing platform that offers AI‑powered chatbots designed to capture leads and qualify prospects in real time. Spa owners can set up automated chat flows that ask qualifying questions, schedule appointments, and route conversations to human agents when needed. The platform integrates with major CRM systems such as HubSpot, Salesforce, and Marketo, allowing seamless data transfer for follow‑up. Drift offers a free starter plan and paid tiers—Pro starts at $400/month, with Enterprise options available on request. While Drift’s AI can score leads and provide preliminary insights, it does not feature a dual knowledge base or long‑term memory for authenticated users. The platform focuses on conversational sales rather than educational content or e‑commerce integration. Drift is best suited for spas that prioritize lead generation and sales pipeline integration.

Intercom is a comprehensive customer messaging platform that includes chatbots, help center, and automation features. Spa owners can embed a chat widget on their website, set up automated responses to common queries, and route complex conversations to human agents. Intercom’s help center allows spas to publish FAQs and support articles that the bot can reference, providing instant answers to routine questions. The platform offers several pricing tiers—Standard at $39/month, Pro at $79/month, and Premium at $99/month—each adding more advanced automation and support features. Intercom does not provide a dual knowledge base with RAG or knowledge graph, nor does it offer long‑term memory for authenticated users. The platform is primarily focused on customer support rather than product recommendations or educational content. Intercom is ideal for spas that need a unified customer support hub with chatbot assistance.