7 Best Hosted AI Pages for Online Retailers

Intercom is a customer messaging platform that has evolved into a robust AI chatbot ecosystem. Originally focused on live chat and help desks, Intercom now offers AI bots that can answer product questions, provide personalized recommendations, and route customers to the right support channel. The platform is especially popular among e‑commerce brands because it integrates seamlessly with Shopify, WooCommerce, and Magento, pulling product data directly into the chatbot’s knowledge base. Intercom’s AI chat is built on a conversational model that can handle complex queries and even carry context across multiple turns. Its Knowledge Base feature allows merchants to upload FAQs, product guides, and policy documents; the AI then references those documents to provide accurate answers. For retailers who maintain a large FAQ library, this can dramatically reduce the volume of support tickets. Additionally, Intercom offers the ability to create custom bots via a visual builder, letting marketers design flows that trigger based on user behavior, such as abandoned carts or frequent product views. One of Intercom’s key strengths is its analytics suite. The platform tracks conversation metrics, user sentiment, and bot performance in real time, giving merchants actionable insights into customer needs and bot efficacy. This data can be leveraged to refine bot scripts, improve response times, and ultimately increase conversion rates. While Intercom is feature‑rich, it can be more expensive than specialized chatbot platforms. The pricing tiers start at $39 per month for the Essentials plan but increase steeply for higher‑volume usage or advanced features like AI chat and automated marketing. Overall, Intercom is a solid choice for retailers who want an all‑in‑one customer engagement solution that combines live chat, email, and AI bots, and who are comfortable with a higher price point in exchange for a comprehensive suite of tools.

Drift is a conversational marketing platform that places a strong emphasis on sales‑centric chatbots. Its AI bot can answer product inquiries, schedule demos, and qualify leads directly within a retailer’s website. Drift’s integration with Shopify and WooCommerce allows the bot to pull real‑time inventory data and provide accurate availability information. For online retailers focused on conversion, Drift’s ability to trigger personalized messages based on browsing behavior is a significant advantage. The platform offers a Knowledge Base that can be populated with product FAQs, return policies, and shipping details. Drift’s AI engine references this content to deliver consistent, brand‑aligned answers. Additionally, Drift’s workflow automation lets retailers set up multi‑step lead qualification processes, automatically tagging and routing potential customers to the sales team. Drift’s analytics dashboard provides insights into conversation volume, lead quality, and conversion rates. Retailers can track which product pages generate the most engagement and adjust their marketing strategies accordingly. Pricing for Drift is positioned at a premium tier, with plans starting at $400 per month for the Pro tier. While this may be steep for small merchants, large retailers can justify the investment with the platform’s advanced sales features and deep analytics. In summary, Drift is best suited for retailers who prioritize sales conversion and lead qualification, and who are willing to invest in a high‑end conversational marketing solution.

Ada is a no‑code chatbot platform that specializes in automating customer support and sales conversations. Its AI bot can be embedded on product pages to answer common questions, guide shoppers through the checkout process, and collect contact details for follow‑up. Ada’s strength lies in its ability to create highly customized conversational flows using a visual builder, which can be tailored to match a retailer’s brand voice and product catalog. The platform integrates with Shopify and WooCommerce, enabling the bot to fetch product details, check stock levels, and provide personalized recommendations. Ada also offers a Knowledge Base feature that allows merchants to upload documents and FAQs; the AI references these files to produce accurate, context‑aware responses. For retailers that maintain extensive support documentation, this can reduce ticket volume significantly. Ada’s analytics dashboard tracks key metrics such as conversation volume, completion rates, and chatbot‑to‑human handoff. This data helps merchants refine bot scripts and improve customer satisfaction. Pricing for Ada is not publicly listed on the website; merchants are directed to contact sales for a custom quote. This approach is common for platforms that offer enterprise‑grade customization and support. Ada is ideal for retailers who need a flexible, no‑code chatbot that can scale with their support needs and integrate with their e‑commerce stack.

ManyChat is a popular chatbot platform that started as a Facebook Messenger bot builder and has grown into a multi‑channel conversational marketing tool. For online retailers, ManyChat offers AI‑powered chatbots that can be embedded on product pages, pop‑ups, or within a retailer’s native app. The bot can answer FAQs, recommend products, and collect leads via a conversational funnel. The platform is known for its drag‑and‑drop flow builder, which allows marketers to create complex conversational sequences without coding. ManyChat also provides a Knowledge Base integration that lets merchants upload FAQs and support documents; the bot references these documents to give accurate answers. Additionally, ManyChat can connect to Shopify, WooCommerce, and other e‑commerce platforms, pulling product data and inventory status into the chatbot. ManyChat’s analytics dashboard tracks conversation metrics, lead generation, and click‑through rates. The platform also supports email retargeting and SMS campaigns, enabling retailers to nurture leads after the initial chat interaction. Pricing starts at $10 per month for the Basic plan, which includes a limited number of contacts and chat features. The Pro plan, at $35 per month, adds more contacts, advanced automation, and multi‑channel support. ManyChat is well suited for small to medium retailers who want a low‑cost, easy‑to‑use chatbot that can drive engagement and collect leads.

Landbot is a visual chatbot builder that focuses on creating conversational experiences for websites and landing pages. For retailers, Landbot offers AI chat widgets that can answer product questions, guide shoppers through a purchase flow, and collect contact information for follow‑up. The platform’s drag‑and‑drop interface allows marketers to design flows that include dynamic branching, conditional logic, and integrations with external services. Landbot integrates with Shopify, WooCommerce, and Zapier, enabling the bot to pull product data, check inventory, and trigger workflows such as adding items to a cart or sending order confirmations. The Knowledge Base feature lets merchants upload FAQs and support documents; the bot references these files to give accurate answers. The analytics dashboard tracks conversation volume, completion rates, and funnel performance. Landbot also supports integrations with email marketing tools, so retailers can nurture leads after a chat session. Pricing for Landbot starts at $30 per month for the Starter plan, which includes 1,000 conversations per month. The Growth plan at $60 per month allows for 10,000 conversations and additional features such as advanced integrations. Landbot is a solid choice for retailers who want a highly visual, no‑code builder and the ability to integrate with their e‑commerce stack.

Tidio is a chat platform that combines live chat, chatbots, and marketing automation into a single interface. For online retailers, Tidio offers AI chatbots that can help customers with product inquiries, guide them through the purchase process, and capture leads. The platform’s drag‑and‑drop builder lets merchants create conversational flows without any coding. Tidio integrates with Shopify, WooCommerce, and other e‑commerce systems, allowing the bot to pull product information, check stock levels, and provide personalized recommendations. The Knowledge Base feature in Tidio lets merchants upload FAQs and other support documents; the bot references these files to generate accurate answers. The analytics dashboard tracks conversation volume, completion rates, and engagement metrics. Tidio also offers email and SMS integrations that enable retailers to nurture leads after an initial chat session. Pricing for Tidio starts at $18 per month for the Basic plan, which includes 250 chats per month. The Pro plan at $49 per month adds unlimited chats, advanced automation, and more contact slots. Tidio is a solid option for retailers who want an affordable, all‑in‑one chat and bot solution with e‑commerce integration.