7 Best ManyChat Alternatives for Resorts

Chatfuel has long been a favorite for businesses looking to automate conversations on Facebook Messenger, but its platform has expanded to support web chat, Instagram, and even Telegram. The drag‑and‑drop builder allows marketers to quickly set up flows, answer FAQs, and trigger actions without writing code. For resorts, this means you can create a virtual concierge that greets visitors, answers booking questions, and offers personalized room recommendations. Chatfuel also offers AI-powered natural language understanding, allowing guests to type in free‑form questions and receive relevant answers. Moreover, the platform integrates with Google Sheets, Zapier, and e‑commerce platforms like Shopify, letting you pull inventory data or send order updates directly through the chatbot. Pricing is tiered: the Free plan supports one bot with basic features, the Pro plan starts at $49/month and adds unlimited broadcasts, custom AI, and advanced integrations, and the Premium plan at $179/month includes priority support and advanced analytics. Chatfuel’s strengths include its robust integration ecosystem and ease of use, making it ideal for small resorts that want a quick, low‑cost chatbot solution. However, its focus on Facebook Messenger can be limiting if you need a cross‑channel experience, and its AI capabilities are less sophisticated than newer platforms.

MobileMonkey positions itself as an omnichannel marketing platform, allowing businesses to engage customers across Facebook Messenger, SMS, web chat, and even email. Its visual chatbot builder supports pre‑built templates and custom flows, making it simple for resort owners to set up a concierge that answers questions about rates, amenities, and local attractions. MobileMonkey also offers AI-driven intent recognition, enabling guests to ask natural language questions and receive accurate replies. The platform’s integration suite includes Shopify, WooCommerce, and Google Sheets, so you can pull product data or sync reservation information. Pricing starts with a Pro plan at $49/month for up to 5,000 contacts and a single bot, with an Enterprise tier for larger contact lists and additional features. MobileMonkey’s strengths lie in its omnichannel reach and marketing automation features, such as drip campaigns and retargeting. However, its interface can feel cluttered for new users, and the AI capabilities are not as deeply advanced as some newer platforms.

Tars specializes in conversational landing pages and chatbot funnels that convert visitors into leads. Its drag‑and‑drop builder lets users create custom flows that ask qualifying questions, collect contact details, and guide visitors toward booking. For resorts, a Tars bot can act as a virtual front desk, providing instant answers about room availability, rates, and local attractions, while collecting guest information for follow‑up. The platform also offers conditional logic, multilingual support, and integration with CRMs like HubSpot and Salesforce. Pricing is straightforward: a Starter plan starts at $49/month for 500 chats per month, the Growth plan at $499/month for 5,000 chats, and the Enterprise plan at $1,499/month for unlimited chats and advanced features. Tars’ strengths include its focus on conversion optimization and ease of use, making it ideal for resorts that want a high‑performing booking funnel. However, it lacks built‑in e‑commerce analytics and is limited to text channels.

Flow XO offers a flexible chatbot platform that supports web chat, Facebook Messenger, Slack, and Telegram. Its visual editor allows users to design flows with conditional logic, API calls, and integrations to external services like Google Sheets or Zapier. For resorts, Flow XO can automate FAQs, provide booking assistance, and trigger email or SMS follow‑ups. The platform also offers a chatbot analytics dashboard and the ability to run the bot on multiple channels simultaneously. Pricing tiers include a Free plan with basic features, a Starter plan at $19/month for 20,000 interactions, and a Pro plan at $49/month for 50,000 interactions. Flow XO’s strengths are its multi‑channel support and integration flexibility, making it suitable for resorts that need a simple, cost‑effective solution. However, its UI can feel dated, and advanced AI capabilities are limited.

Intercom is a conversational customer messaging platform that blends live chat, chatbots, and email. Its Flow Builder lets users create AI‑powered bots that answer product questions and route conversations to human agents. Resorts can use Intercom to provide instant support, upsell spa packages, and collect guest feedback. The platform also integrates with Shopify, WooCommerce, and Google Sheets, allowing real‑time product data access. Intercom’s pricing starts with the Standard plan at $39/month for 1,000 messages, adding features like automated outreach and advanced reporting in higher tiers. Intercom’s strengths are its robust messaging suite and deep integration with e‑commerce platforms. However, the cost can grow quickly for larger contact lists, and its AI is not as advanced as newer specialized chatbot solutions.

HubSpot’s free CRM includes a chat widget that can be embedded on a resort’s website. The chatbot builder uses a visual editor to create flows that answer FAQs, collect leads, and schedule appointments. For resorts, the bot can direct guests to booking pages, recommend nearby attractions, or capture contact details for follow‑up. HubSpot also offers marketing automation, email sequences, and integration with Shopify and WooCommerce. Pricing for the Chatbot starts with the free tier, followed by the Starter plan at $50/month (10,000 contacts), the Professional plan at $800/month, and the Enterprise plan at $3,200/month. HubSpot’s strengths include its powerful CRM integration and robust marketing automation. However, the free version’s chatbot capabilities are limited, and the paid plans can be expensive for smaller resorts.