7 Best New Patient Intake Bots for Physical Therapy

Sprypt is an all‑in‑one telehealth platform that blends virtual care with robust administrative tools. While its core focus is on telemedicine visits, Sprypt offers a lightweight chat interface that can be deployed on a practice’s website to capture initial patient information before a video session. The chat collects basic demographics, medical history, and insurance details, and can be customized with the practice’s branding through its visual editor. Sprypt’s strength lies in its seamless integration with electronic health record systems and appointment scheduling, allowing the intake data to populate directly into the patient’s record. The platform also includes automated reminders, consent forms, and a document library that patients can access during the chat. The pricing model is subscription‑based, with plans tailored to the size of the practice. Sprypt offers a Starter plan for small clinics, a Professional plan for mid‑size practices, and an Enterprise tier for larger organizations. Exact pricing varies by feature set and is typically quoted after a needs assessment. Sprypt’s chat feature is designed for quick triage rather than deep conversational intelligence, making it ideal for practices that need a fast, reliable intake mechanism without extensive customization. Overall, Sprypt excels at integrating telehealth visits with intake processes, but its chat capabilities are more functional than conversational. For practices seeking a dedicated AI chatbot with advanced knowledge management, Sprypt may fall short compared to more specialized solutions.

DocsBot AI is a specialized AI chatbot platform designed to assist with medical documentation and patient communication. The platform offers a dedicated bot for physical therapy practices, enabling automated intake conversations that capture symptom descriptions, medical history, and treatment preferences. DocsBot’s knowledge base is built from uploaded clinical documents, allowing the bot to retrieve evidence‑based recommendations and answer frequently asked questions with high relevance. The bot can also generate structured intake forms that feed directly into a practice’s electronic health record. DocsBot AI emphasizes data security and compliance, offering HIPAA‑compliant hosting and encryption for all patient interactions. The platform provides an API for seamless integration with existing practice management systems, and it supports voice‑to‑text transcription for patients who prefer speaking over typing. Pricing is tiered based on the number of monthly interactions and the volume of document data; the base plan starts at $99/month for up to 5,000 interactions and 10,000 document pages, with higher tiers available for larger practices. Strengths of DocsBot include its focus on medical documentation, robust security features, and the ability to generate structured data for downstream use. However, it lacks a visual editor for widget customization, and its knowledge base is limited to uploaded documents without a graph component, which can reduce conversational nuance.

Eesel.ai offers a suite of AI tools tailored to support customer service, internal knowledge sharing, and web-based chat. Their "AI Chatbot on Your Site" product is a general‑purpose conversational agent that can be embedded on a practice’s website to answer patient questions, schedule appointments, or provide basic triage. The platform leverages a modular design, allowing users to add plugins such as a calendar integration, email notifications, or a knowledge base. While Eesel.ai does not specialize in physical therapy, its chatbot can be configured with practice‑specific FAQs and can forward complex queries to a human agent. The platform provides a single‑sign‑on interface for managing multiple bots across different sites. Pricing starts at a free tier with limited interactions (up to 500 messages/month) and scales to a paid plan at $49/month for 5,000 messages and additional features like custom domain support and advanced analytics. Eesel.ai emphasizes ease of use, with a drag‑and‑drop flow builder and pre‑built responses. Eesel.ai’s strengths include low entry cost, flexible plugin architecture, and an intuitive management console. However, its general‑purpose nature means it lacks specialized medical knowledge bases, and it does not offer persistent memory for authenticated users.

Herothemes offers a range of WordPress plugins and themes tailored to healthcare providers, including a "Health Care Chatbot" plugin that can be installed on a practice’s website. The chatbot is designed to answer common patient questions, provide symptom checking, and direct users to appropriate resources. It relies on a knowledge base built from FAQs and static content, and it can be extended with a custom FAQ wizard. The plugin is available in both free and premium versions. The free version supports basic chat functionality and a limited number of FAQ entries, while the premium version adds live chat support, priority updates, and integration with popular form builders. Pricing for the premium plugin starts at $39 for a single site license, with discounted multi‑site options. Herothemes’ chatbot is attractive for practices already using WordPress, as it requires no additional hosting and can be managed directly from the WordPress dashboard. However, it offers minimal conversational AI, relying on keyword matching rather than advanced language models, and it does not provide persistent memory or integration with e‑commerce platforms.

Merriam‑Webster’s chatbot is a general knowledge assistant that provides dictionary definitions, synonyms, and language usage guidance. While not designed for medical intake, it can be embedded on a practice’s website to assist patients with terminology questions or to clarify medical jargon. The chatbot operates via a simple conversational interface and is powered by a large language model trained on extensive linguistic data. The service is free to use for basic interactions, with an optional subscription for advanced features such as deeper integration with third‑party applications. Pricing details are not publicly disclosed; users are encouraged to contact Merriam‑Webster for commercial API access. For a physical therapy practice, this chatbot could serve as a supplementary resource for patients unfamiliar with exercise terminology or treatment plans. However, it lacks domain‑specific knowledge, structured data extraction, and does not support intake or scheduling functions.

Google Assistant offers a conversational platform that can be customized through Actions on Google to create health‑focused chat experiences. Developers can build intake flows that capture patient information, answer FAQs, and even integrate with Google Calendar for appointment scheduling. The platform leverages Google’s robust natural language understanding and can be deployed across web, mobile, and voice devices. Google Assistant’s pricing is largely free for standard usage, but higher‑volume or enterprise‑grade features may incur costs based on the number of interactions and API calls. The platform requires some development knowledge, as customization involves building Actions via the Actions Builder and configuring fulfillment services. For physical therapy practices, Google Assistant can provide a versatile intake solution that works both on the web and on smart speakers. However, it lacks a dedicated no‑code editor for visual customization, and persistent memory is only available if the user logs in through a Google account.