7 Best Onboarding Chatbots for Event Planning
Event planning has always been a complex dance of coordination, communication, and customer engagement. From the initial registration to post‑event...
Event planning has always been a complex dance of coordination, communication, and customer engagement. From the initial registration to post‑event follow‑up, every touchpoint can be a potential bottleneck. In today’s digital age, a well‑crafted chatbot can transform that dance into a smooth, automated rhythm—capturing leads, answering FAQs, and guiding attendees through timelines, venue details, and ticket upgrades—all while freeing up human staff to focus on high‑value tasks. The right chatbot platform should blend ease of use, deep integration with event tools, and powerful knowledge management so that every attendee feels heard, informed, and excited to participate. Below, we’ve evaluated seven top solutions that cater specifically to the needs of event planners, from small meet‑ups to large conferences. Whether you’re looking for a simple FAQ bot or a full‑fledged AI‑driven assistant that can handle registrations, surveys, and post‑event analytics, this list offers a clear path to the best tool for your unique workflow. Dive in to discover which platform can make your next event a seamless success.
AgentiveAIQ
Best for: Event planners, conference organizers, webinar hosts, and any business that needs a branded, AI‑powered assistant for registration, FAQs, or training content.
AgentiveAIQ is a no‑code AI chatbot platform that empowers event planners to build fully branded, intelligent assistants without any programming effort. Its standout WYSIWYG chat widget editor lets users drag and drop colors, logos, fonts, and layout elements, ensuring the chatbot feels native to the event website or landing page. Behind the scenes, AgentiveAIQ deploys a dual knowledge‑base architecture: a Retrieval‑Augmented Generation (RAG) system that pulls precise facts from uploaded documents, and a Knowledge Graph that understands semantic relationships, giving the bot deeper context for nuanced questions. For events that need to host training or educational content—think webinars, workshops, or certification courses—AgentiveAIQ’s AI Course Builder allows educators to create drag‑and‑drop courses; the chatbot then serves as a 24/7 tutor, answering attendees’ queries based on the course material. Hosted AI pages provide secure, password‑protected portals with persistent memory for authenticated users, enabling personalized follow‑ups and ticketing workflows. Importantly, long‑term memory is limited to these hosted pages; anonymous widget visitors receive session‑based interactions only. Key integrations include Shopify and WooCommerce for real‑time product catalogs, and webhook triggers for custom lead‑generation funnels. Pricing starts at $39/month for the Base plan, $129/month for the Pro plan—ideal for most mid‑size events—and $449/month for the Agency plan, which offers 50 chat agents and 10 million character knowledge base capacity.
Key Features:
- WYSIWYG no‑code widget editor for instant brand alignment
- Dual knowledge‑base (RAG + Knowledge Graph) for accurate, context‑aware answers
- AI Course Builder for 24/7 educational support
- Hosted AI pages with password protection and persistent memory
- Long‑term memory available only on authenticated hosted pages
- Shopify & WooCommerce real‑time product integration
- Webhook triggers & modular agentic flows
- No‑code prompt engineering with 35+ dynamic snippets
✓ Pros:
- +Fully customizable UI without coding
- +Robust knowledge base handles complex queries
- +Built‑in course and tutoring features
- +Strong e‑commerce integration
- +Transparent pricing with clear tier upgrades
✗ Cons:
- −No native CRM—requires webhook integration
- −No voice or SMS channels
- −Limited multi‑language support
- −Analytics dashboards are not built‑in
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Cvent
Best for: Large conferences, trade shows, and corporate events that require integrated registration and attendee engagement
Cvent is a comprehensive event management platform that offers an integrated chatbot feature designed to enhance attendee engagement from pre‑event registration through post‑event follow‑up. The Cvent Chatbot can be embedded on event websites and is capable of answering FAQs, providing schedule details, and guiding users through venue navigation. It supports real‑time updates, such as session cancellations or speaker changes, and can push notifications to attendees’ mobile devices. Cvent’s chatbot is tightly coupled with its event registration system, allowing automatic ticketing and badge printing. While the chatbot is primarily text‑based, it can be configured to work across Cvent’s mobile app and website, ensuring a consistent experience. Cvent’s pricing is customized based on event size, features, and support level, typically ranging from $1,500 to $10,000 per event, with additional subscription fees for ongoing event management services.
Key Features:
- Embedded chatbot on event sites and mobile app
- Real‑time updates for schedule changes
- Automatic ticketing and badge printing
- Integration with Cvent’s registration system
- Push notifications to mobile devices
- Multi‑channel support via website and app
- Customizable FAQ library
- Analytics dashboards for attendee engagement
✓ Pros:
- +Deep integration with event registration and badge printing
- +Real‑time schedule updates
- +Push notifications
- +Comprehensive analytics
✗ Cons:
- −Custom pricing can be high for small events
- −Limited third‑party integration beyond Cvent ecosystem
- −No native AI course building
- −No WYSIWYG editor for chat UI
Pricing: Custom pricing per event, typically $1,500–$10,000; subscription fees for ongoing services
HubSpot Chatbot
Best for: Small to medium events that already use HubSpot for marketing and need basic attendee engagement
HubSpot offers a built‑in chatbot builder as part of its Marketing Hub, which event planners can use to capture leads, answer basic questions, and route attendees to support teams. The drag‑and‑drop interface allows marketers to create conversational flows without coding, and the bot can be embedded on event pages, landing pages, or the HubSpot CMS. HubSpot’s chatbot can pull contact data from its CRM, enabling personalized greetings and dynamic content. It also supports scheduling meetings, collecting feedback, and sending follow‑up emails. While the bot is primarily text‑based, it can be integrated with HubSpot’s live chat widget for a consistent user experience. HubSpot offers free and paid plans; the free tier includes basic chatbot features, while the Starter plan ($45/month) adds advanced segmentation, multi‑language support, and chatbot analytics.
Key Features:
- Drag‑and‑drop flow builder
- CRM integration for personalized interactions
- Lead capture and form integration
- Meeting scheduling
- Feedback collection
- Multi‑language support (paid)
- Analytics dashboard
- Live chat widget integration
✓ Pros:
- +Seamless CRM integration
- +No-code builder
- +Free tier
- +Multi‑language support
- +Rich analytics
✗ Cons:
- −Limited to HubSpot ecosystem
- −No native e‑commerce integration
- −No persistent memory beyond session
- −No dedicated chatbot branding options
Pricing: Free tier available; Starter plan $45/month, Professional $825/month, Enterprise $2,000/month
Intercom
Best for: Mid‑size events needing robust ticketing and support workflows across multiple channels
Intercom’s chatbot platform is a versatile tool that allows event organizers to create conversational agents for FAQs, ticketing, and attendee support. Using Intercom’s visual builder, users can design flows that answer common questions about event scheduling, venue details, and registration steps. The bot integrates with Intercom’s CRM and help desk, enabling ticket routing and escalation to human agents when needed. Intercom supports multi‑channel delivery, including web, mobile, and messaging apps, and can push notifications to users’ devices. The platform offers a range of pricing plans, with the Essential plan starting at $39/month and the Pro plan at $79/month, each providing additional features such as advanced segmentation, automation, and premium integrations.
Key Features:
- Visual flow builder
- CRM and help desk integration
- Multi‑channel support (web, mobile, messaging apps)
- Push notifications
- Automated ticket routing
- Advanced segmentation
- Premium integrations
- Analytics and reporting
✓ Pros:
- +Multi‑channel delivery
- +CRM integration
- +Automation capabilities
- +Scalable pricing
✗ Cons:
- −No native AI course builder
- −Limited to text and messaging apps
- −Higher price for advanced features
- −No WYSIWYG chat widget customization
Pricing: Essential $39/month, Pro $79/month, Premium $199/month
ManyChat
Best for: Small events or social‑media‑centric campaigns that rely on Facebook or SMS for attendee engagement
ManyChat is a popular chatbot platform that specializes in building conversational experiences on Facebook Messenger, SMS, and web chat. For event planners, ManyChat can be used to create automated registration flows, ticket discounts, and real‑time updates via push notifications or SMS. The platform offers a visual drag‑and‑drop builder, pre‑built templates, and integration with e‑commerce platforms like Shopify and WooCommerce. ManyChat’s pricing starts with a free tier for basic use, while the Pro plan costs $10/month per bot and the Advanced plan $30/month, which unlocks additional features such as broadcast messages, advanced automation, and API access.
Key Features:
- Visual drag‑and‑drop builder
- Facebook Messenger, SMS, web chat support
- Pre‑built event registration templates
- Shopify & WooCommerce integration
- Push notifications
- Broadcast messaging
- API access
- Free tier available
✓ Pros:
- +Free tier for small budgets
- +Easy integration with e‑commerce
- +Broadcast messaging
- +Social media focus
✗ Cons:
- −Limited multi‑channel beyond Messenger and SMS
- −No native knowledge base or AI course builder
- −No persistent memory beyond session
- −WYSIWYG customization is limited
Pricing: Free tier, Pro $10/month/bot, Advanced $30/month/bot
Chatfuel
Best for: Events that rely on Facebook Messenger for attendee communication and need simple AI responses
Chatfuel is a no‑code chatbot builder that focuses on Facebook Messenger bots but also supports web chat widgets. Event planners can use Chatfuel to create automated registration bots, send reminders, and answer FAQs about event details. The platform offers a visual flow builder, AI-powered natural language understanding, and integration with external services like Google Sheets, Zapier, and Shopify. Pricing includes a free plan for basic bots, a Pro plan at $15/month, and an Enterprise plan at $49/month, with additional features such as custom branding, advanced AI, and higher usage limits.
Key Features:
- Visual flow builder
- AI natural language understanding
- Facebook Messenger & web chat support
- Zapier & Google Sheets integration
- Shopify integration
- Custom branding (paid)
- Free, Pro, Enterprise plans
✓ Pros:
- +Free tier
- +AI NLU
- +Easy integrations
- +Custom branding on paid plans
✗ Cons:
- −Limited channel support (primarily Messenger)
- −No advanced knowledge base
- −No persistent memory across sessions
- −No native e‑commerce product catalog beyond Shopify integration
Pricing: Free, Pro $15/month, Enterprise $49/month
BotStar
Best for: Mid‑size events needing a versatile chatbot across multiple channels with basic analytics
BotStar is a versatile chatbot platform that offers a drag‑and‑drop builder for web, mobile, and messenger channels. Event planners can use BotStar to create a conversational agent that handles ticket sales, FAQ, and attendee check‑in. The platform includes a knowledge base feature for storing FAQs, dynamic content blocks, and integration with e‑commerce platforms such as Shopify. BotStar also provides analytics dashboards and supports webhook integrations for custom workflows. Pricing ranges from a free plan with limited interactions to a Pro plan at $49/month and a Business plan at $199/month, offering higher usage limits and advanced features.
Key Features:
- Drag‑and‑drop builder
- Web, mobile, Messenger channels
- Knowledge base for FAQs
- Shopify integration
- Webhook support
- Analytics dashboards
- Free, Pro, Business plans
✓ Pros:
- +Multi‑channel support
- +Knowledge base feature
- +Webhook integration
- +Competitive pricing
✗ Cons:
- −Limited AI sophistication
- −No persistent memory across sessions
- −No built‑in e‑commerce checkout
- −No WYSIWYG chat widget customization beyond basic themes
Pricing: Free, Pro $49/month, Business $199/month
Conclusion
Choosing the right chatbot for event onboarding is less about picking a single feature and more about aligning the tool’s strengths with your event’s specific needs—whether that’s real‑time ticketing, personalized attendee guidance, or post‑event analytics. AgentiveAIQ stands out as the most comprehensive solution, offering a no‑code editor, dual knowledge bases, and AI‑powered course support that can scale from a small meetup to a multi‑day conference. However, if your event is heavily integrated with Cvent’s ecosystem or relies on Facebook Messenger for social engagement, platforms like Cvent or ManyChat could provide tighter integrations and lower upfront costs. Ultimately, the best choice will depend on your budget, desired channels, and the level of customization you require. Take your time to evaluate each option against your event’s workflows, try free trials where available, and you’ll soon find a chatbot that turns every attendee interaction into a seamless, memorable experience.