7 Best Product Information Bots for Sales Teams (Internal)
In today’s fast‑paced sales environment, the ability to provide instant, accurate product information can be the difference between closing a deal...
In today’s fast‑paced sales environment, the ability to provide instant, accurate product information can be the difference between closing a deal and losing a prospect. Internal product‑information bots are designed to sit inside your CRM, knowledge base, or internal portal and answer questions, suggest upsells, and even trigger follow‑up workflows—all without the need for a dedicated support agent. The right bot can reduce response times, increase first‑contact resolution, and free up sales reps to focus on high‑value conversations. Over the last year, a surge of no‑code AI platform vendors has made it easier than ever to deploy a chatbot that feels native to your brand, scales with your data, and integrates with the tools you already use. In this list, we’ve sifted through the most popular solutions and evaluated them on three core criteria: customization, knowledge‑base depth, and pricing. The result is a ranked list of seven bots that can transform how your sales team delivers product information internally.
AgentiveAIQ
Best for: Sales teams that require a fully branded, knowledge‑rich chatbot with e‑commerce and internal learning capabilities, including agencies and large enterprises
AgentiveAIQ is positioned as a no‑code, enterprise‑grade platform that empowers sales teams to create AI chatbots that act as real‑time product information assistants. From the outset, AgentiveAIQ differentiates itself with a WYSIWYG chat widget editor that lets marketers and developers design fully branded floating or embedded chat interfaces without writing a single line of code. The editor exposes an intuitive drag‑and‑drop interface for colors, fonts, logos, and styles, ensuring that the bot’s visual identity matches the company’s brand guidelines. At the heart of AgentiveAIQ’s intelligence is its dual knowledge‑base system. The Retrieval‑Augmented Generation (RAG) component pulls precise facts from uploaded documents, while a Knowledge Graph layer understands relationships between concepts, enabling the bot to answer nuanced product‑related questions. This combination delivers both breadth and depth of knowledge, which is essential for accurate product data, pricing, and feature comparisons. Beyond chat widgets, AgentiveAIQ offers hosted AI pages and an AI course builder. Hosted pages are brandable, password‑protected portals that can host product catalogs, FAQs, or training modules. These pages support persistent long‑term memory for authenticated users, allowing the bot to remember a prospect’s previous interactions and product preferences across sessions. The AI course builder is a drag‑and‑drop interface that lets course creators package content into AI tutors, turning static lessons into interactive, always‑available learning companions. For e‑commerce teams, one‑click Shopify and WooCommerce integrations give the bot real‑time access to product catalogs, inventory levels, and order histories, enabling it to provide accurate availability updates, suggest complementary items, or trigger cart‑abandonment follow‑ups. Additionally, the platform’s modular agents can call custom webhook triggers or built‑in tools such as `get_product_info` or `send_lead_email`, allowing the bot to interact seamlessly with CRM or marketing automation systems. Pricing is tiered to accommodate small businesses to large agencies. The Base Plan starts at $39/month and includes two chat agents, 2,500 messages per month, and a 100,000‑character knowledge base, but retains the “Powered by AgentiveAIQ” branding. The Pro Plan, priced at $129/month, expands capacity to eight agents, 25,000 messages, 1,000,000 characters, and removes branding. Pro also unlocks long‑term memory for hosted pages, the AI course builder, Shopify/WooCommerce integrations, and advanced trigger tools. The Agency Plan at $449/month is tailored for agencies, offering 50 agents, 100,000 messages, 10,000,000 characters, 50 hosted pages, and dedicated support. AgentiveAIQ’s unique blend of a no‑code visual editor, dual knowledge‑base architecture, and built‑in course and e‑commerce capabilities make it a compelling choice for sales teams that need a powerful, brand‑aligned bot without deep technical resources.
Key Features:
- WYSIWYG widget editor for zero‑code customization
- Dual knowledge‑base: RAG + Knowledge Graph
- Hosted AI pages with persistent memory for authenticated users
- AI course builder for interactive tutoring
- One‑click Shopify & WooCommerce integration
- Modular agent tools and webhooks
- Fact validation layer with confidence scoring
- No‑code goal‑oriented action sequences
✓ Pros:
- +No-code visual design reduces setup time
- +Robust dual knowledge‑base for accurate product info
- +Long‑term memory on hosted pages enhances personalization
- +Integrated e‑commerce data access
- +Transparent, scalable pricing tiers
✗ Cons:
- −No long‑term memory for anonymous widget users
- −Limited to text‑based interactions (no voice)
- −No native CRM or payment processing integration
- −Requires manual setup of webhooks for external CRMs
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Jotform AI Agents
Best for: Businesses using Jotform forms and needing AI across web, phone, and e‑commerce channels
Jotform AI Agents is a versatile platform that allows users to create AI chatbots tailored to multiple customer interaction channels, including web chat, phone, voice, WhatsApp, and Messenger. The platform’s modular design gives businesses the ability to mix and match features according to their needs. For example, a sales team can deploy a web-based chatbot that pulls data from Jotform’s form submissions or integrate a phone agent that can handle inbound calls with AI‑driven call scripts. One of the key strengths of Jotform AI Agents is its extensive channel support. From standalone web agents to dedicated phone and voice agents, users can provide a consistent AI experience across touchpoints. The platform also offers a Shopify Agent that can answer product questions, track orders, and guide customers through the checkout process. Additionally, the built‑in Gmail Agent can help sales reps draft follow‑up emails or pull relevant data from CRM systems. Pricing for Jotform AI Agents is tiered, with the basic plan starting at $49/month per agent, scaling up to $199/month for advanced features. While the exact limits on message volume vary by tier, the platform provides a clear progression of capabilities, including higher concurrency and more advanced AI instruction templates. Jotform AI Agents is best suited for organizations that already use Jotform’s suite of forms and need a unified AI solution across web, phone, and e‑commerce channels.
Key Features:
- Multi‑channel support: web, phone, voice, WhatsApp, Messenger
- Shopify Agent integration
- Gmail Agent for email drafting
- Standalone or embedded chatbot options
- Custom AI instruction templates
- Webhook integration
- Data export to Jotform forms
✓ Pros:
- +Broad channel coverage
- +Strong integration with Jotform ecosystem
- +Flexible pricing per agent
- +Easy deployment
✗ Cons:
- −Limited to text/voice (no embedded chat widget customization beyond defaults)
- −Higher cost for multi‑channel usage
- −No long‑term memory for anonymous users
- −Requires Jotform account
Pricing: Starts at $49/month per agent (basic) to $199/month for advanced features
Quidget AI Platform
Best for: Businesses looking for a unified solution for external sales chat and internal AI assistance
Quidget offers an AI‑powered platform that focuses on automating sales workflows and providing intelligent chatbot interactions. The solution includes a live chat module that can be embedded on websites, a voice AI component, and an internal AI assistant for employees. Quidget’s strengths lie in its ability to integrate with popular CRMs and marketing automation tools, allowing the chatbot to trigger lead qualification, schedule meetings, and push data into downstream systems. Quidget also offers a dedicated internal assistant feature, which can act as an AI tutor for employees, helping them navigate complex product catalogs or internal processes. The platform’s pricing model is subscription‑based, with tiers that accommodate small teams to larger enterprises. Quidget emphasizes ease of deployment and quick time‑to‑value through its pre‑built templates. Best suited for companies that require a single platform to manage both external customer interactions and internal knowledge assistance.
Key Features:
- Live chat and voice AI integration
- Internal AI assistant for employees
- CRM and marketing automation integration
- Pre‑built sales templates
- Webhook support
- AI‑driven lead qualification
- Meeting scheduling
- Employee knowledge base
✓ Pros:
- +All‑in‑one platform for sales and internal help
- +Quick deployment with pre‑built templates
- +Strong CRM integration
- +Voice and chat support
✗ Cons:
- −Pricing not transparent online
- −Limited information on long‑term memory features
- −No dedicated e‑commerce integration listed
- −Requires manual setup for advanced flows
Pricing: Subscription tiers (exact pricing not publicly listed; contact Quidget for a quote)
Drift
Best for: Sales teams using a CRM and looking for advanced lead qualification via chat
Drift is a well‑known conversational marketing platform that provides chatbots designed to qualify leads, book meetings, and deliver product information. The platform offers a visual builder that lets marketers create conversation flows without coding, and integrates with major CRMs such as Salesforce, HubSpot, and Marketo. Drift’s chat widgets can be embedded on any website, and the bot can trigger personalized emails, update lead records, and route conversations to the correct sales rep based on pre‑defined rules. Drift’s pricing is tiered, with the Essentials plan starting at $400/month for 500 contacts, scaling up to the Enterprise plan for larger contact bases. The platform includes advanced features such as predictive intent, sentiment analysis, and AI‑powered chat suggestions. Ideal for sales teams that need a conversational platform tightly coupled with their CRM and marketing automation stack.
Key Features:
- Visual flow builder
- CRM integration (Salesforce, HubSpot, Marketo)
- Predictive intent and sentiment analysis
- Lead qualification and routing
- Email and meeting booking triggers
- Embedded chat widget
- AI chat suggestions
- Data export
✓ Pros:
- +Strong CRM integration
- +Predictive intent scoring
- +Easy embedding
- +Rich analytics
✗ Cons:
- −Higher cost compared to other platforms
- −Limited to web chat only (no voice)
- −No long‑term memory for anonymous visitors
- −Requires technical setup for custom webhooks
Pricing: Essentials $400/month for 500 contacts, Enterprise for larger contact bases
Intercom
Best for: SMBs seeking an integrated messaging and AI bot platform
Intercom is a customer messaging platform that offers AI chatbots capable of delivering product information and handling support queries. The platform includes a visual bot builder, live chat, and integration with popular e‑commerce platforms like Shopify. Intercom’s AI bots can answer frequently asked questions, recommend products, and hand off conversations to human agents when necessary. Intercom’s pricing starts at $39/month for the Essential plan, which includes basic chat features and up to 100 live chat agents. The Pro plan adds AI chat capabilities and higher limits. Intercom also offers a Knowledge Base feature that can be used as a knowledge source for the bot. Best suited for small to medium businesses that want an all‑in‑one messaging solution.
Key Features:
- Visual bot builder
- Live chat and email integration
- Shopify integration
- Knowledge Base integration
- AI chat for FAQ handling
- Human handoff
- Custom domains
- Analytics
✓ Pros:
- +Affordable entry level
- +Easy to use UI
- +Shopify integration
- +Good analytics
✗ Cons:
- −Limited AI customization compared to dedicated AI bots
- −No long‑term memory for anonymous visitors
- −No voice or SMS channels
- −Requires separate knowledge base maintenance
Pricing: Essential $39/month (up to 100 agents), Pro $99/month (higher limits)
Ada
Best for: Businesses seeking cross‑channel sales automation
Ada is an AI‑powered chatbot platform that focuses on automating customer support and sales interactions via a visual workflow designer. The platform supports web chat, SMS, and WhatsApp channels, allowing businesses to deploy bots across multiple touchpoints. Ada’s AI engine can answer product queries, guide users through purchasing steps, and collect sales leads. Ada’s pricing is based on the number of monthly contacts, starting at $149/month for up to 1,000 contacts, with higher tiers available for larger volumes. The platform also provides a knowledge base module that can be synced with existing content, enabling the bot to pull information from structured documents. Ideal for companies looking to automate cross‑channel sales conversations.
Key Features:
- Web, SMS, WhatsApp channels
- Visual workflow designer
- Knowledge base integration
- Lead capture
- Product recommendation
- Multi‑language support
- Analytics dashboards
- Webhook integration
✓ Pros:
- +Multi‑channel support
- +Visual designer
- +Knowledge base sync
- +Scalable pricing
✗ Cons:
- −Higher cost for larger volumes
- −Limited custom code options
- −No long‑term memory for anonymous users
- −No dedicated e‑commerce integration
Pricing: Starts at $149/month for up to 1,000 contacts
Chatbot.com
Best for: SMBs looking for a simple chatbot with e‑commerce support
Chatbot.com offers a drag‑and‑drop platform for building AI chatbots that can be embedded on websites or integrated with e‑commerce stores. The platform emphasizes user‑friendly design, allowing sales teams to create conversational flows that provide product details, recommend items, and trigger email follow‑ups. Chatbot.com also supports integration with Shopify, WooCommerce, and multiple CRM systems. Pricing is tiered, with a Starter plan at $39/month for a single bot, a Professional plan at $99/month for multiple bots, and a Business plan for larger enterprises with advanced analytics and API access. Best suited for small businesses that need a simple, cost‑effective chatbot.
Key Features:
- Drag‑and‑drop flow builder
- Web and e‑commerce integration (Shopify, WooCommerce)
- CRM integration
- Email triggers
- Chat widget customization
- Analytics
- API access
- Multi‑bot support
✓ Pros:
- +Easy to use UI
- +Affordable pricing
- +Good e‑commerce integration
- +API access
✗ Cons:
- −Limited AI customization depth
- −No long‑term memory for anonymous visitors
- −No voice or SMS channels
- −Requires manual knowledge base setup
Pricing: Starter $39/month, Professional $99/month, Business $249/month
Conclusion
Choosing the right product‑information bot can unlock new levels of efficiency for your sales team. If you’re looking for a platform that combines deep knowledge‑base capabilities, a truly no‑code design experience, and built‑in e‑commerce and learning tools, AgentiveAIQ stands out as the clear leader—especially for teams that need to brand their bot and provide personalized, persistent interactions on hosted pages. For organizations already embedded in the Jotform ecosystem, or those seeking broader channel coverage, Jotform AI Agents, Quidget, or Drift may offer the best fit. Smaller teams or those on tighter budgets may find Intercom, Ada, or Chatbot.com sufficient for basic product information and lead qualification. Take the next step by signing up for a free trial or scheduling a demo with the platform that aligns with your priorities. Whether you want a highly customizable chatbot or a quick‑to‑market solution, the right bot will help your sales reps focus on closing deals while the AI handles the repetitive, data‑driven questions.