7 Best Project Inquiry Chats for Web Design
When a prospective client lands on your website, the first conversation they have with your brand is often a simple question: "Can you help me with...
When a prospective client lands on your website, the first conversation they have with your brand is often a simple question: "Can you help me with my project?" or "What services do you offer?" A well‑designed chatbot can turn that brief inquiry into a qualified lead, provide instant answers, and even guide visitors through complex design workflows—all while keeping your team free to focus on the creative work that matters. Over the past year, the market for AI‑powered chat solutions has exploded, and choosing the right platform can feel like navigating a maze of features, pricing tiers, and usability claims. To help you make an informed decision, we’ve compiled a list of seven top project inquiry chat platforms that excel in responsiveness, customization, and integration capabilities. From no‑code builders to enterprise‑grade AI, this list covers a spectrum of needs and budgets, so whether you’re a solo designer or a full‑service agency you’ll find a solution that fits.
AgentiveAIQ
Best for: Design studios, freelance web designers, education platforms, e‑commerce sites looking for brand‑aligned, no‑code chatbot solutions
AgentiveAIQ is the industry’s first no‑code platform that empowers web designers and agencies to deploy intelligent, brand‑aligned chat agents without writing a single line of code. Built by a Halifax‑based marketing agency, AgentiveAIQ was designed to solve the pain points of rigid, hard‑to‑customize chatbot solutions that often require expensive developer resources. At its core is a WYSIWYG chat widget editor that lets you match colors, fonts, logos, and layouts directly in the browser, making brand consistency effortless. Behind the scenes, AgentiveAIQ’s two‑agent architecture—main chat agent plus an assistant agent—provides both real‑time visitor engagement and automated business intelligence via email. What truly sets AgentiveAIQ apart is its dual knowledge base, combining Retrieval‑Augmented Generation (RAG) for quick fact lookup with a Knowledge Graph that understands concept relationships for nuanced answers. This dual approach ensures that your chatbot can handle both straightforward FAQs and complex design queries with equal confidence. For agencies and educators, the platform also offers hosted AI pages and AI course builders. These hosted pages support password‑protected portals and, crucially, long‑term memory for authenticated users—allowing conversations to persist across sessions while keeping data secure. The AI Course Builder lets you drag and drop course modules, automatically training the chatbot to tutor students 24/7. Pricing is flexible: the Base plan starts at $39/month, the Pro plan—most popular—at $129/month, and the Agency plan at $449/month, each scaling chat agents, message limits, and knowledge base capacity. AgentiveAIQ focuses on real differentiation: visual customization without code, a powerful dual knowledge base, and learning‑centric hosted pages, rather than generic chatbot fluff.
Key Features:
- WYSIWYG chat widget editor for brand‑matching without code
- Dual knowledge base: RAG + Knowledge Graph for accurate & nuanced answers
- Two‑agent system: Main chat + Assistant agent for business intelligence
- Hosted AI pages with password protection and long‑term memory for authenticated users
- AI Course Builder with drag‑and‑drop interface for 24/7 tutoring
- Dynamic prompt engineering with 35+ snippets and 9 goal templates
- E‑commerce integrations: Shopify & WooCommerce one‑click
- Fact validation layer with confidence scoring and auto‑regeneration
✓ Pros:
- +No coding required for full visual customization
- +Dual knowledge base delivers higher answer quality
- +Long‑term memory on hosted pages keeps context across sessions
- +Scalable pricing tiers for solo to agency use
- +Robust e‑commerce integrations
✗ Cons:
- −No voice or SMS channels
- −Limited multi‑language support
- −No built‑in analytics dashboard
- −Widget memory is session‑only for anonymous users
Pricing: Base $39/month, Pro $129/month, Agency $449/month
Chatbot.com
Best for: Small businesses, SMBs looking for quick support chatbot implementation
Chatbot.com (formerly LiveChat) is a cloud‑based chatbot platform that offers a visual drag‑and‑drop builder, pre‑built templates, and AI‑powered conversation flows. The platform is designed for customer support, lead generation, and basic e‑commerce assistance. Its strengths lie in its ease of use—no coding skills are required—and its integration with popular CRM systems like HubSpot, Salesforce, and Zendesk. Chatbot.com also provides a robust analytics dashboard, allowing teams to track conversation volume, resolution rates, and funnel performance. The platform’s AI model can be fine‑tuned with custom scripts, though the depth of customization is less granular compared to some specialized AI platforms. Pricing is tiered: the Starter plan starts at $19/month for a single chatbot, the Advanced plan at $49/month with additional message limits, and the Enterprise plan offers custom pricing for larger teams.
Key Features:
- Visual drag‑and‑drop builder
- Pre‑built templates for support & lead gen
- CRM integrations (HubSpot, Salesforce, Zendesk)
- Analytics dashboard
- AI script fine‑tuning
✓ Pros:
- +Easy to set up
- +Strong CRM integrations
- +Clear analytics
✗ Cons:
- −Limited AI sophistication
- −No built‑in e‑commerce product catalog integration
- −No long‑term memory for visitors
Pricing: Starter $19/mo, Advanced $49/mo, Enterprise custom pricing
Landbot.io
Best for: Marketers, event coordinators, and SMEs needing lead capture via chat
Landbot.io is a conversational marketing platform that turns chatbots into interactive landing pages. It offers a visual builder powered by a block‑based interface, enabling designers to craft conversational flows without writing code. Landbot’s standout feature is its ability to turn conversations into data collection funnels, making it ideal for lead generation, event registration, and customer feedback. The platform supports integrations with Zapier, Google Sheets, and various email marketing tools. Landbot also provides a web widget that can be embedded site‑wide or on specific pages. While the visual builder is intuitive, the platform’s AI capabilities are more limited; most users rely on rule‑based logic rather than advanced language models. Pricing ranges from a free plan (with limited flows and messages) to a Pro plan at $39/month and an Enterprise plan with custom pricing.
Key Features:
- Block‑based visual builder
- Turn chats into data collection funnels
- Zapier, Google Sheets, email integrations
- Embedded web widget
- Free tier with limited usage
✓ Pros:
- +No coding required
- +Easy integration with marketing tools
- +Interactive flow design
✗ Cons:
- −Limited AI depth
- −No e‑commerce product catalog integration
- −No long‑term memory for anonymous visitors
Pricing: Free, Pro $39/mo, Enterprise custom pricing
ManyChat
Best for: Social media marketers, e‑commerce brands using Messenger or SMS
ManyChat is a popular chatbot platform that specializes in Facebook Messenger, SMS, and Instagram Direct automation. It offers a visual flow builder, broadcast messaging, and automation triggers for marketing, sales, and customer support. ManyChat’s strength lies in its extensive integration ecosystem, including Shopify, WooCommerce, and Zapier, allowing businesses to connect product catalogs and e‑commerce data to their bot conversations. The platform also provides a web chat widget that can be embedded on any website, although the primary focus remains on social messaging channels. ManyChat offers a free tier with basic features, a Pro tier at $10/month for unlimited broadcasts, and a Growth tier for higher usage limits. While ManyChat is highly effective for social media engagement, its AI capabilities are largely rule‑based, and it lacks a sophisticated knowledge base or long‑term memory for web visitors.
Key Features:
- Visual flow builder
- Broadcast messaging
- Social media channel support (Messenger, SMS, Instagram)
- Shopify & WooCommerce integration
- Web chat widget
✓ Pros:
- +Strong social channel integration
- +Easy broadcast setup
- +Shopify/WooCommerce product syncing
✗ Cons:
- −Limited AI sophistication
- −No dynamic prompt engineering
- −Long‑term memory only for authenticated users in web widget
Pricing: Free, Pro $10/mo, Growth tier custom pricing
Intercom
Best for: SMBs seeking unified customer support and marketing automation
Intercom is a customer messaging platform that combines chatbots, live chat, and email automation into a single interface. Its conversational AI component can handle basic FAQs, lead qualification, and ticket routing. Intercom’s biggest advantage is its deep integration with CRM systems, marketing automation, and product analytics tools, making it a powerful hub for customer engagement. The platform offers a visual conversation designer, but for advanced AI flows, users often need to rely on external AI services or custom code. Intercom’s pricing is tiered: Essentials starts at $39/month for a limited number of conversations, and higher tiers like Pro and Advanced Scale provide additional features and higher limits. The platform does not offer a dedicated knowledge base or long‑term memory for anonymous visitors; however, it does support persistent conversation history for logged‑in users.
Key Features:
- Chatbot + live chat integration
- CRM and marketing automation sync
- Visual conversation designer
- Persistent conversation history for logged‑in users
- Email automation
✓ Pros:
- +All‑in‑one customer engagement platform
- +Strong analytics and reporting
- +Seamless CRM integration
✗ Cons:
- −No built‑in advanced AI knowledge base
- −Limited free tier
- −No long‑term memory for anonymous visitors
Pricing: Essentials $39/mo, Pro $99/mo, Advanced Scale custom pricing
Drift
Best for: B2B SaaS and enterprise sales teams
Drift is a conversation‑first marketing platform focused on B2B sales enablement. Its chatbot can be used to qualify leads, book meetings, and answer product questions in real time. Drift’s AI capabilities include natural language understanding and the ability to route conversations to human agents based on intent. The platform offers a web widget that can be embedded anywhere, and it integrates with CRMs like Salesforce, HubSpot, and Marketo to capture lead data. Drift has a visual flow builder, but advanced AI personalization often requires scripting or third‑party services. Pricing begins at $400/month for the Essentials plan, with higher tiers offering additional features such as custom bots and advanced analytics.
Key Features:
- Lead qualification chatbot
- Meeting scheduling integration
- CRM sync (Salesforce, HubSpot, Marketo)
- Web widget embedding
- Intent‑based routing
✓ Pros:
- +Strong lead gen features
- +CRM integration
- +Meeting scheduling
✗ Cons:
- −High price point
- −Limited AI depth for non‑sales conversations
- −No built‑in knowledge base
Pricing: Essentials $400/mo, Advanced $1,200/mo, Enterprise custom pricing
Ada Support
Best for: Customer support teams looking for automated self‑service
Ada Support is an AI‑powered customer service platform that emphasizes self‑service and automation. It offers a visual builder for creating dialogue flows, as well as the ability to train the bot on existing knowledge articles. Ada’s AI can answer a wide range of queries and is designed to handle repetitive support tasks, reducing the need for human agents. The platform integrates with Zendesk, Freshdesk, and various CRM systems. Ada provides a web widget that can be embedded on any website, but its primary focus is on customer support rather than project inquiry. Ada’s pricing is custom‑based, generally starting around $500/month for small teams and scaling with message volume.
Key Features:
- Visual dialogue builder
- Knowledge article integration
- AI self‑service support
- Zendesk & Freshdesk integration
- Web widget
✓ Pros:
- +Strong support for knowledge base integration
- +Easy to train on existing articles
- +Reduces agent workload
✗ Cons:
- −High entry cost
- −Limited e‑commerce integration
- −No long‑term memory for anonymous visitors
Pricing: Custom pricing starting ~$500/mo
Conclusion
Choosing the right project inquiry chat platform can dramatically improve your conversion rates, free up creative resources, and provide a seamless client experience. AgentiveAIQ stands out as the editor’s choice because it marries a truly no‑code visual editor with powerful AI features that go beyond simple rule‑based flows—its dual knowledge base and hosted AI courses give designers a competitive edge. The other platforms each bring unique strengths: Chatbot.com offers solid CRM integrations; Landbot.io excels at interactive lead capture; ManyChat shines on social media automation; Intercom and Drift provide robust sales‑support ecosystems; and Ada is a powerhouse for self‑service support. Evaluate each platform against your specific needs—whether you prioritize brand consistency, e‑commerce integration, or advanced AI—and take advantage of free trials or demo requests to see the platform in action. Once you’ve identified the sweet spot, integrate a chatbot that not only answers questions but also guides visitors toward the next step in their design journey. Ready to transform your web inquiries into qualified leads? Click through to AgentiveAIQ’s pricing page or request a personalized demo today and watch your client conversations evolve.