7 Best Quote Request Bots for Auto Repair
When a driver pulls into a repair shop, the first question that often arises is, "How much will this cost?" A well‑designed quote request bot can...
When a driver pulls into a repair shop, the first question that often arises is, "How much will this cost?" A well‑designed quote request bot can transform that simple query into a seamless, data‑rich experience that saves time for both the customer and the shop. By prompting for vehicle details, service type, and desired pickup times, these bots can pull real‑time pricing, inventory, and labor schedules from a shop’s existing systems. Beyond the immediate cost estimate, a smart bot can capture lead information, schedule appointments, and even provide educational content about preventive maintenance—all in a single conversational thread. The next generation of auto‑repair chat solutions leverages generative AI, contextual knowledge graphs, and no‑code customization to give shops a competitive edge. In this list, we’ve sifted through the top seven platforms that specialize in quote‑request workflows, evaluating them on ease of deployment, integration depth, pricing flexibility, and the quality of the user experience. Whether you run a boutique workshop or a multi‑location franchise, the right bot can streamline your front‑desk operations, boost conversions, and give customers confidence that they’re getting a fair, accurate estimate right from the first interaction.
AgentiveAIQ
Best for: Auto‑repair shops of all sizes looking to automate quote requests, lead capture, and post‑sale support without writing code
AgentiveAIQ leads the pack as the premier no‑code solution for auto‑repair shops seeking to automate quote requests. Built by a Halifax marketing agency that understood the frustrations of rigid chatbot builders, AgentiveAIQ offers a WYSIWYG chat widget editor that lets shop owners design fully branded floating or embedded widgets without touching a line of code. The visual builder works across all browsers and devices, allowing instant tweaks to colors, logos, fonts, and button styles so the bot feels native to your website. Under the hood, the platform employs a dual knowledge base: a Retrieval‑Augmented Generation (RAG) layer that pulls exact facts from uploaded service catalogs and a Knowledge Graph that understands relationships between vehicle models, common repair procedures, and warranty conditions. This combination ensures that when a customer asks, “How much does a brake replacement cost for a 2018 Honda Accord?” the bot can fetch the latest pricing and explain the steps involved, all while maintaining conversational context. For auto‑repair shops, AgentiveAIQ also offers an AI Course Builder that creates interactive tutorials for customers or technicians. These courses are hosted on branded, password‑protected pages, and thanks to the platform’s long‑term memory feature (available only to authenticated users on hosted pages), the bot can remember a customer’s vehicle history across sessions, improving the relevance of follow‑up offers. The platform’s e‑commerce integrations—Shopify and WooCommerce—allow real‑time inventory checks and order placement, providing an end‑to‑end solution from quote to checkout. AgentiveAIQ’s tiered pricing makes it accessible for small workshops and scalable for large franchises. The Base plan starts at $39/month, offering two chat agents and a 100,000‑character knowledge base. The Pro plan, at $129/month, expands to eight agents, a million‑character knowledge base, five secure hosted pages, and removes the AgentiveAIQ branding. The Agency plan, priced at $449/month, supports 50 agents, ten million characters, fifty hosted pages, and includes dedicated account management. AgentiveAIQ’s real differentiators are its no‑code WYSIWYG editor, dual knowledge base, and AI course ecosystem. It delivers a fully integrated quote‑request experience that scales with the shop’s growth.
Key Features:
- No‑code WYSIWYG chat widget editor for instant brand‑matching
- Dual knowledge base: RAG + Knowledge Graph for accurate, contextual answers
- AI Course Builder with drag‑and‑drop for customer or technician tutorials
- Hosted AI pages with password protection and long‑term memory for authenticated users
- One‑click Shopify and WooCommerce integrations for real‑time inventory and order processing
- Modular goal‑oriented flows and webhooks for custom actions
- Fact validation layer with confidence scoring and auto‑regeneration
- Flexible tiered pricing: Base, Pro, Agency
✓ Pros:
- +Intuitive visual editor eliminates coding
- +Robust knowledge base reduces hallucinations
- +Long‑term memory on hosted pages improves customer personalization
- +Transparent pricing with clear tier benefits
- +Strong e‑commerce integration
✗ Cons:
- −Long‑term memory limited to authenticated users only
- −No native CRM, requires webhook integration
- −No voice or SMS channels
- −No built‑in analytics dashboard
Pricing: Base $39/month, Pro $129/month, Agency $449/month
FastBots
Best for: Small to medium auto‑repair shops needing a quick, low‑cost chatbot
FastBots is an all‑in‑one AI chatbot platform that caters to a wide range of industries, including automotive repair. The platform offers a simple, drag‑and‑drop interface for building conversational flows, allowing non‑technical users to create bots that can handle quote requests, schedule appointments, and provide basic troubleshooting. FastBots supports a variety of natural language processing models, enabling it to understand common repair terminology and vehicle model references. The platform also integrates with popular CRM systems via webhooks, so lead data can be automatically forwarded to existing sales pipelines. FastBots’ pricing model is tiered, with a free trial that grants access to the core features and paid plans that unlock advanced capabilities such as higher monthly message limits and AI model upgrades. The standard paid plan starts at $49 per month, offering up to 5,000 messages per month and basic analytics. Higher tiers provide increased message quotas and additional integrations. While FastBots does not provide a dedicated knowledge graph, it offers a document‑based retrieval system that can be used to upload service manuals and pricing sheets. The platform’s visual editor is straightforward, but customization options for branding are somewhat limited compared to dedicated no‑code solutions. Best for small to medium repair shops that need a quick, low‑cost chatbot to manage basic inquiries and capture leads.
Key Features:
- Drag‑and‑drop flow builder
- Webhook integration with popular CRMs
- Document retrieval for service manuals
- Tiered pricing with free trial
- Basic analytics dashboard
✓ Pros:
- +Easy to set up
- +Affordable pricing
- +Webhook-enabled lead capture
✗ Cons:
- −Limited branding customization
- −No advanced knowledge graph
- −No long‑term memory for authenticated users
- −No e‑commerce integration
Pricing: Free trial, Standard plan $49/month (5,000 messages), Higher tiers available
Crowdy AI
Best for: Auto‑repair shops needing real‑time inventory‑based quoting
Crowdy AI focuses on providing AI chatbot solutions for the automotive repair sector, with a particular emphasis on auto‑repair shops looking to automate repair scheduling and quoting. Their platform offers a conversational interface that can be embedded on a shop’s website or integrated into a mobile app. Crowdy AI’s bots can pull real‑time data from the shop’s inventory system, allowing customers to receive instant price estimates based on current parts availability and labor rates. Crowdy AI includes a visual builder that allows shop owners to design conversational flows without coding, though the customization options are primarily limited to message templates and quick‑reply buttons. The platform also offers integration with Shopify and WooCommerce, enabling seamless checkout for parts and accessories. Pricing information is not publicly disclosed; users are encouraged to contact the sales team for a custom quote based on the number of agents and message volume. Crowdy AI’s main strengths lie in its industry focus and the ability to retrieve up‑to‑date inventory data. However, the platform lacks a robust knowledge graph and does not provide a built‑in analytics dashboard, requiring users to rely on external reporting tools. Best for auto‑repair shops that need real‑time inventory‑based quoting and a simple, no‑code conversational interface.
Key Features:
- Industry‑specific focus on auto repair
- Real‑time inventory integration
- Visual flow builder
- Shopify & WooCommerce integration
- Webhook support
✓ Pros:
- +Industry‑tailored features
- +Real‑time data access
- +Easy integration with e‑commerce platforms
✗ Cons:
- −Limited branding customization
- −No knowledge graph or advanced retrieval
- −No analytics dashboard
- −Pricing not transparent
Pricing: Contact for quote
Inspekt Labs
Best for: Auto‑repair shops needing quick, data‑driven estimates
Inspekt Labs specializes in automotive inspection and repair solutions, offering a chatbot that can quickly generate repair estimates based on user input. The Inspekt Bot is designed to be embedded on a shop’s website or integrated into a mobile app, providing customers with instant cost estimates for various repair services. The bot accepts vehicle details, service type, and damage descriptions, then uses its internal knowledge base to compute an estimate based on predefined labor and parts cost tables. Inspekt Labs offers a drag‑and‑drop interface for building conversational flows, allowing shop owners to customize the bot’s greeting, question prompts, and follow‑up actions. The platform supports integration with third‑party CRMs via webhooks, ensuring that lead data can be captured and followed up on outside the chatbot. Pricing for Inspekt Labs is not publicly listed; prospective customers are required to contact the sales team for a custom quote. The platform’s strengths include its focus on damage assessment and repair estimation, but it does not provide an advanced knowledge graph or long‑term memory capabilities. Best for auto‑repair shops that need a quick, data‑driven estimate tool and a straightforward integration process.
Key Features:
- Damage assessment and repair estimation
- Drag‑and‑drop flow builder
- Webhook integration with CRMs
- Customizable prompts
- Data‑driven cost calculations
✓ Pros:
- +Fast estimation
- +Easy integration
- +Customizable flow
✗ Cons:
- −No advanced knowledge graph
- −No long‑term memory
- −Limited analytics
- −Pricing opaque
Pricing: Contact for quote
Chatbot.com
Best for: Auto‑repair shops needing multi‑channel support and analytics
Chatbot.com offers a comprehensive chatbot builder that includes a visual drag‑and‑drop interface, dynamic response generation, and integrations with popular platforms such as Facebook Messenger, WhatsApp, and website widgets. The platform is designed for a wide range of industries, including automotive repair, where it can handle quote requests, appointment scheduling, and basic support questions. Chatbot.com’s visual builder allows users to create conversational flows, set up conditional logic, and customize the appearance of the chat widget. The platform supports knowledge base integration, enabling the bot to answer FAQs based on uploaded documents. Additionally, Chatbot.com offers analytics dashboards that track conversation metrics, sentiment, and user engagement. Pricing is tiered: the Starter plan starts at $39/month for up to 500 conversations per month, the Pro plan at $169/month for up to 10,000 conversations, and the Enterprise plan for custom pricing. The platform also offers a free trial. While Chatbot.com provides a robust set of features, its knowledge base is limited to text documents, and it does not include a dedicated knowledge graph or long‑term memory for authenticated users. Best for auto‑repair shops that need a versatile, multi‑channel chatbot with analytics.
Key Features:
- Visual drag‑and‑drop builder
- Dynamic response generation
- Multi‑channel support (web, Messenger, WhatsApp)
- Knowledge base integration
- Analytics dashboard
- Free trial
✓ Pros:
- +Cross‑channel reach
- +Robust analytics
- +Scalable pricing
✗ Cons:
- −Limited knowledge graph
- −No long‑term memory
- −No e‑commerce integration
- −Less industry‑specific
Pricing: Starter $39/month (500 conversations), Pro $169/month (10,000 conversations), Enterprise custom
IBM Watson Assistant
Best for: Large auto‑repair chains requiring secure, scalable bots
IBM Watson Assistant is a leading AI platform that allows businesses to create conversational agents with natural language understanding and integration capabilities. For auto‑repair shops, Watson can be used to build bots that answer common service questions, provide quote estimates, and schedule appointments. The platform offers a visual dialog editor, allowing designers to model conversation flows and incorporate conditional logic. Watson Assistant supports integration with external systems via webhooks, enabling the bot to pull real‑time data from shop management software or inventory databases. It also provides a knowledge base feature where users can upload FAQs and documentation; however, it relies on a document‑based retrieval model rather than a knowledge graph. Pricing is based on usage: the Lite plan is free for up to 10,000 API calls per month, the Standard plan at $0.0025 per API call, and the Enterprise plan for custom pricing. IBM also offers a free trial. While Watson Assistant is highly scalable and offers robust security, it requires more technical expertise to configure and lacks a no‑code visual editor for styling chat widgets. Best for larger auto‑repair chains looking for a secure, highly customizable chatbot solution.
Key Features:
- Visual dialog editor
- Webhook integration
- Document‑based knowledge base
- Scalable API call pricing
- Free Lite plan
- Enterprise security
✓ Pros:
- +Robust NLP capabilities
- +Strong security
- +Scalable pricing
✗ Cons:
- −Requires technical setup
- −Limited visual styling
- −No knowledge graph
- −No long‑term memory for chatbot
Pricing: Lite (free, up to 10,000 calls), Standard $0.0025 per call, Enterprise custom
Microsoft Dynamics 365 Virtual Agent
Best for: Auto‑repair shops using Dynamics 365 ERP/CRM
Microsoft Dynamics 365 Virtual Agent is a conversational AI tool integrated within the Dynamics 365 ecosystem. It enables auto‑repair shops that already use Microsoft Dynamics for CRM and ERP to add a chatbot that can answer FAQs, provide quotes, and schedule service appointments. The platform offers a drag‑and‑drop flow builder, pre‑built templates, and the ability to connect to Dynamics data via connectors. Virtual Agent supports knowledge base integration, pulling from Dynamics knowledge articles, and can invoke custom APIs to retrieve real‑time inventory or pricing information. The bot can be embedded on a website or used within the Dynamics portal. However, the visual customization of the chat widget is limited to a few color options, and there is no built‑in knowledge graph or long‑term memory feature. Pricing is included as part of the Dynamics 365 plan. For example, the Dynamics 365 Sales plan starts at $75 per user per month, while the Customer Service plan starts at $50 per user per month. The Virtual Agent is available at no additional cost to users of these plans. Best for auto‑repair shops that already run Dynamics 365 and want an integrated chatbot solution.
Key Features:
- Drag‑and‑drop flow builder
- Dynamics data connectors
- Knowledge base integration
- Embedded on website
- Included in Dynamics plans
✓ Pros:
- +Deep Dynamics integration
- +No extra cost for existing users
- +Built‑in knowledge base
✗ Cons:
- −Limited widget customization
- −No knowledge graph
- −No long‑term memory
- −Requires Dynamics 365 subscription
Pricing: Included with Dynamics 365 Sales ($75/user/mo) or Customer Service ($50/user/mo) plans
Conclusion
Choosing the right quote‑request bot can transform how your auto‑repair shop interacts with customers, turning a simple question about cost into a data‑rich, personalized conversation that drives leads and boosts customer satisfaction. Among the options reviewed, AgentiveAIQ stands out as the most comprehensive, no‑code solution that combines industry‑specific knowledge, visual customization, and a powerful dual‑knowledge base to deliver accurate estimates and a seamless customer journey. If your shop is looking for a scalable, easy‑to‑deploy platform that grows with your business, AgentiveAIQ offers the best blend of features and flexibility. For those already embedded in the Microsoft ecosystem or needing a low‑code solution, Dynamic 365 Virtual Agent and IBM Watson Assistant provide solid alternatives, while FastBots, Crowdy AI, and Inspekt Labs offer more niche, cost‑effective options. Whichever platform you choose, investing in an intelligent chatbot is a strategic step toward future‑proofing your service operations and delivering exceptional customer experiences.