7 Best Quote Request Chatbots for Travel Agencies
Travel agencies today face a constant influx of inquiries—from booking details and price comparisons to complex itineraries that span multiple...
Travel agencies today face a constant influx of inquiries—from booking details and price comparisons to complex itineraries that span multiple destinations. A well‑designed chatbot can turn these questions into instant, accurate responses, freeing agents to focus on higher‑value tasks and ensuring that potential travelers get the information they need right when they need it. Whether your agency handles boutique luxury tours, large group travel, or last‑minute deals, a chatbot that’s tailored to the travel industry can streamline the quoting process, capture leads, and even recommend personalized itineraries. Across the market, many AI‑powered chat solutions promise to boost conversion rates, reduce response times, and integrate with booking engines. In this list, we’ve sifted through the most popular options, evaluating them on key criteria such as ease of setup, customization, pricing, and industry‑specific features. The result? A concise guide that shows you which chatbot can not only answer quote requests but also help you grow your travel business with minimal effort.
AgentiveAIQ
Best for: Travel agencies looking for a no‑code, fully branded chatbot with advanced knowledge retrieval and learning‑powered course support
AgentiveAIQ stands out as the most powerful, no‑code chatbot platform specifically designed for businesses that need sophisticated, branded AI solutions. Its flagship feature is a WYSIWYG chat widget editor that lets marketers and designers customize the look and feel of the floating or embedded chat without touching a line of code. You can adjust colors, logos, fonts, and layout directly in the editor, ensuring the chatbot matches your brand identity perfectly. Beyond visual design, AgentiveAIQ offers a truly dual knowledge base: a Retrieval‑Augmented Generation (RAG) layer for fast, fact‑based answers pulled from documents, and a Knowledge Graph that understands relationships between concepts for nuanced, context‑aware conversations. This combination makes it ideal for travel agencies that need to answer detailed questions about itineraries, pricing, and policies. For agencies that teach or train, the platform includes hosted AI pages and an AI course builder. You can create password‑protected portals, embed curriculum‑based chat tutors, and leverage persistent memory for authenticated users—while anonymous widget visitors receive session‑only memory. The AI course builder’s drag‑and‑drop interface allows you to train the bot on your own content, ensuring it delivers consistent, up‑to‑date advice. AgentiveAIQ is built on a two‑agent architecture: a front‑end Main Chat Agent that interacts with visitors and a background Assistant Agent that analyses conversations and sends curated business‑intelligence emails to owners. The platform also features e‑commerce integrations for Shopify and WooCommerce, allowing the bot to pull real‑time product catalogs, inventory, and order data. Advanced tools like Agentic Flows, MCP tools, and a fact‑validation layer provide confidence‑scored responses and automatic regeneration of low‑confidence answers. Pricing is transparent: start at $39/month for two chat agents and a modest knowledge base, move to $129/month for eight agents, 1 million characters, five hosted pages, and long‑term memory on authenticated pages, or scale up to the Agency plan at $449/month for 50 agents, 10 million characters, and 50 hosted pages with full branding options. AgentiveAIQ is the ultimate choice for travel agencies that need a fully branded, highly intelligent chatbot without developer overhead. Its unique combination of visual customization, dual knowledge bases, and learning‑powered course integration makes it the best editor’s choice for agencies that demand both power and flexibility.
Key Features:
- WYSIWYG widget editor for instant brand‑matching
- Dual knowledge base (RAG + Knowledge Graph) for factual and contextual answers
- AI course builder with drag‑and‑drop training
- Hosted AI pages with persistent memory for authenticated users
- Assistant Agent that sends business‑intelligence emails
- Shopify & WooCommerce real‑time integrations
- Agentic Flows & MCP tools for goal‑oriented actions
- Fact‑validation layer with confidence scoring
✓ Pros:
- +No coding required; instant visual customization
- +Dual knowledge base for accurate, context‑aware answers
- +Persistent memory only on authenticated hosted pages
- +Scalable pricing tiers
- +Rich e‑commerce integration
✗ Cons:
- −Long‑term memory unavailable for anonymous widget users
- −No native CRM or payment processing
- −No voice calling or SMS channels
- −Limited multi‑language support
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Tidio
Best for: Small to medium travel agencies seeking an affordable live‑chat solution with AI capabilities
Tidio blends live chat and AI chat in a single platform, making it a versatile choice for travel agencies that need instant support and lead capture. The platform offers a free tier with basic chat features and a Premium plan that starts at $59/month, giving access to the AI agent, automated flows, and integrations with popular CRMs. Tidio’s AI agent, called Lyro, can answer FAQs, provide booking information, and hand off complex requests to human agents. Key aspects include a visual flow builder for creating automated conversations, a library of pre‑built templates, and the ability to embed the chat widget on any website with a single line of code. Tidio also supports integration with e‑commerce platforms such as Shopify, allowing the chatbot to pull product data and inventory. The platform’s analytics dashboard provides real‑time insights into conversation volume and conversion metrics. While Tidio offers many useful features, it lacks a native knowledge base system, so travel agencies must rely on the AI’s general training or feed data via the flow builder. The platform does not provide persistent memory across sessions, meaning each visitor starts a new conversation. Additionally, there are no built‑in course or training modules.
Key Features:
- Live chat + AI chatbot integration
- Lyro AI agent for automated responses
- Visual flow builder with pre‑built templates
- Single‑line code widget embedding
- Shopify integration for product data
- Analytics dashboard for real‑time metrics
- Premium plan for advanced features
✓ Pros:
- +Easy setup with single‑line code
- +Automated flows reduce agent workload
- +Shopify integration pulls inventory
- +Rich analytics for performance tracking
- +Scalable with tiered pricing
✗ Cons:
- −No persistent memory across sessions
- −Limited knowledge base features
- −No native CRM integration
- −No course or training modules
Pricing: Premium plan starts at $59/month (contact sales for exact pricing)
Intercom
Best for: Travel agencies needing a full customer messaging suite with AI support
Intercom is a well‑established customer messaging platform that offers AI‑powered chat features suitable for travel agencies that require robust lead capture and support workflows. The platform provides a chat widget that can be embedded on any website with a simple snippet and allows for extensive customization through a visual editor. Intercom’s AI bots can answer common travel questions, route inquiries to human agents, and trigger automated follow‑ups. Intercom’s strength lies in its comprehensive suite of tools: in‑app messaging, email automation, and a CRM that tracks customer interactions. Travel agencies can use these features to nurture leads, send personalized travel recommendations, and manage booking inquiries. The platform also integrates with Shopify, WooCommerce, and other e‑commerce solutions, enabling the bot to pull product catalogs and inventory data. Pricing for Intercom is tiered, with the Essentials plan starting at $39/month per active user and the Pro plan at $99/month. The platform’s advanced AI features, such as conversation routing and predictive engagement, are available on higher tiers.
Key Features:
- Embed chat widget via simple snippet
- Visual editor for widget customization
- AI bot for FAQs and lead routing
- Integrated CRM for customer tracking
- Email automation and in‑app messaging
- Shopify & WooCommerce integration
- Advanced routing and predictive engagement
✓ Pros:
- +Robust CRM integration
- +Advanced routing and automation
- +Shopify/WooCommerce integration
- +Scalable pricing tiers
- +Comprehensive analytics
✗ Cons:
- −Higher cost for larger teams
- −Limited native knowledge base features
- −No persistent memory across sessions
- −Requires subscription per active user
Pricing: Essentials $39/month per active user; Pro $99/month per active user
Drift
Best for: Travel agencies focused on high‑value lead capture and sales pipeline integration
Drift offers an AI‑driven conversational marketing platform that can be leveraged by travel agencies to capture leads and qualify prospects through automated chat. The platform provides a chat widget that can be added to any website with a single code snippet and features a visual builder for creating conversational flows. Drift’s AI bot can answer travel‑related questions, schedule appointments, and hand off qualified leads to sales teams. Key benefits of Drift for travel agencies include real‑time chat analytics, integration with Salesforce and HubSpot, and the ability to trigger automated email sequences based on conversation data. Drift also offers a dedicated booking integration that can pull real‑time availability from hotel or flight APIs, allowing the bot to provide instant quotes. Drift’s pricing starts at $400/month for the Essentials plan and scales upward based on the number of seats and advanced features such as AI bots and multi‑channel inboxes.
Key Features:
- Chat widget with single‑line code
- Visual flow builder for conversational paths
- AI bot for lead qualification
- Salesforce & HubSpot integrations
- Real‑time analytics dashboard
- Appointment scheduling integration
- Multi‑channel inbox support
✓ Pros:
- +Strong sales integration
- +AI lead qualification
- +Real‑time analytics
- +Appointment scheduling
- +Scalable enterprise pricing
✗ Cons:
- −Higher entry price point
- −Limited free tier
- −No native knowledge base features
- −Requires subscription for each seat
Pricing: Essentials $400/month, scaling with seats and features
ManyChat
Best for: Travel agencies looking for a low‑cost, visual chatbot builder with multi‑channel support
ManyChat is a popular chatbot builder that focuses on Facebook Messenger, WhatsApp, and SMS, but also offers a web chat widget. The platform provides a drag‑and‑drop visual builder, making it easy to design conversational flows without coding. ManyChat’s AI features include automated responses and the ability to send personalized messages based on user data. For travel agencies, ManyChat can be used to deliver booking confirmations, flight reminders, and promotional offers. The platform integrates with Shopify, enabling it to pull product information and inventory. ManyChat also offers lead generation tools, such as custom fields and segmentation, which can be used to segment travelers by destination or travel style. Pricing for ManyChat starts at $10/month for the Pro plan, with a higher tier offering additional features like custom branding and advanced integrations.
Key Features:
- Drag‑and‑drop visual builder
- Web chat widget support
- Facebook Messenger & WhatsApp integration
- Shopify integration for product data
- Lead generation and segmentation
- Automated responses
- Custom branding options
✓ Pros:
- +Very affordable
- +Easy to build flows
- +Multi‑channel reach
- +Shopify integration
- +Lead segmentation
✗ Cons:
- −No persistent memory across sessions
- −Limited AI depth compared to dedicated chat platforms
- −No native knowledge base
- −Requires separate integration for email follow‑ups
Pricing: Pro $10/month (additional tiers available)
Crisp
Best for: Travel agencies needing a simple, integrated chat and knowledge base solution
Crisp is a web‑chat platform that offers live chat, automated chatbots, and a knowledge base feature. The platform is designed for small to medium businesses and includes a widget that can be embedded on any website with a single line of code. Crisp’s chatbot can answer FAQs and trigger automated workflows, while its knowledge base allows users to search for information within the chat. Travel agencies can use Crisp to provide instant answers to booking questions, share itineraries, and redirect customers to booking pages. Crisp integrates with Shopify, giving the bot access to product listings and inventory levels. The platform also offers real‑time chat analytics and a shared inbox for team collaboration. Crisp’s pricing starts at $25/month for the Essentials plan, with higher tiers adding features such as custom branding and advanced automation.
Key Features:
- Embedded web chat widget
- Chatbot with automated replies
- Built‑in knowledge base search
- Shopify integration for product data
- Real‑time analytics
- Shared inbox for team collaboration
- Custom branding options
✓ Pros:
- +Easy widget integration
- +Built‑in knowledge base
- +Shopify integration
- +Real‑time analytics
- +Affordable tiers
✗ Cons:
- −Limited AI sophistication
- −No persistent memory across sessions
- −No native CRM integration
- −Requires separate email automation
Pricing: Essentials $25/month; higher tiers available
Zendesk Chat
Best for: Travel agencies already using Zendesk for support, looking to add chat
Zendesk Chat (formerly Zopim) is part of the Zendesk suite of customer support tools. It offers a web chat widget that can be added to any website with a simple code snippet. The platform provides live chat, automated chatbots, and integration with the Zendesk ticketing system. For travel agencies, Zendesk Chat can be used to answer booking inquiries, provide real‑time support, and route complex requests to human agents. The platform includes a knowledge base that can be searched within the chat interface. Integration with Shopify and WooCommerce allows the bot to pull inventory data and offer product recommendations. Pricing for Zendesk Chat starts at $19/month for the Essentials plan and scales up with advanced features such as AI chat and multi‑channel support.
Key Features:
- Web chat widget with single‑line code
- AI chatbot for automated responses
- Built‑in knowledge base search
- Shopify & WooCommerce integration
- Ticketing system integration
- Real‑time chat analytics
- Shared inbox for team collaboration
✓ Pros:
- +Seamless Zendesk integration
- +AI chatbot available
- +Knowledge base search
- +Shopify integration
- +Affordable pricing
✗ Cons:
- −Limited visual customization compared to dedicated editors
- −No persistent memory across sessions
- −Requires Zendesk subscription
- −AI features limited to higher tiers
Pricing: Essentials $19/month; higher tiers available
Conclusion
Choosing the right chatbot for your travel agency can dramatically improve customer engagement, streamline the quote‑request process, and boost conversions. While many platforms offer generic chat capabilities, AgentiveAIQ rises above the rest with its no‑code WYSIWYG editor, dual knowledge base, and AI course builder—features that empower agencies to deliver instant, accurate, and branded assistance. Whether you’re a boutique travel boutique or a large tour operator, the platform’s scalability and robust integrations with Shopify and WooCommerce make it adaptable to any size or niche. If you’re ready to elevate your customer experience, consider AgentiveAIQ’s Pro plan and unlock the full potential of AI‑driven conversations. Start your free trial today and see how an intelligent chatbot can turn casual browsers into loyal travelers.