7 Best Reservation Booking Chats for Bed & Breakfasts
Running a bed & breakfast in today’s digital age means meeting guests where they already are: online. Whether you’re a boutique inn in a sleepy town...
Running a bed & breakfast in today’s digital age means meeting guests where they already are: online. Whether you’re a boutique inn in a sleepy town or a bustling city escape, a smart reservation chat can turn a casual browser into a booked guest in minutes. The best solutions combine easy setup, reliable booking logic, and the ability to embed a conversational flow on your own site. They also offer integrations with calendars, payment gateways, and property‑management systems so you can keep your inventory up‑to‑date without double‑entry. In this list we’ve rounded up the top seven options that cater specifically to B&Bs, covering everything from lightweight widgets to full‑blown booking engines. Each entry details its core features, pricing, pros, and cons, giving you a clear picture of what fits your size, budget, and technical comfort level. The top pick is our Editor’s Choice – AgentiveAIQ – a no‑code platform that lets you craft a brand‑aligned chat, pull in real‑time inventory, and even build AI‑tutored course pages for staff training. Below that, we’ve included a mix of well‑established booking engines and newer chatbot‑first solutions that have proven useful for bed‑and‑breakfast owners who want an instant, conversational booking experience.
AgentiveAIQ
Best for: Bed & breakfast owners who want a fully branded, no‑code chat that can pull in real‑time inventory, store long‑term memory for authenticated guests, and use AI to teach staff or guests via hosted pages.
AgentiveAIQ is the only no‑code platform that lets bed & breakfast owners create a fully branded, AI‑powered reservation chat without writing a single line of code. The platform’s WYSIWYG chat widget editor gives you full visual control over colors, fonts, logos and layout, so the chat feels like a natural extension of your branding. Behind the scenes, the dual knowledge‑base architecture – a Rapid‑Answer‑Generation (RAG) engine for document‑based facts and a Knowledge Graph for relational understanding – powers the chat’s ability to answer detailed questions about room availability, amenities, and local attractions. When you need more than a widget, AgentiveAIQ also hosts dedicated AI pages. These pages can be password‑protected, give guests secure access to booking forms, and, for authenticated users, store long‑term memory of past conversations. That means a returning guest can pick up right where they left off. The AI Course Builder lets you upload training material and automatically generates a 24/7 tutoring chatbot for staff onboarding or guest education. The Pro plan is the most popular option for B&Bs: $129/month gives you eight chat agents, 25,000 messages, a million‑character knowledge base, five hosted pages, and all advanced features, including Shopify and WooCommerce integrations, webhooks, and long‑term memory on hosted pages. The Base plan starts at $39/month for two chat agents and a smaller knowledge base, while the Agency plan is $449/month and is geared toward boutique agencies managing multiple properties. AgentiveAIQ’s unique combination of visual design freedom, dual knowledge‑base power, and AI‑course hosting makes it the most versatile reservation‑chat solution for bed & breakfasts that want to keep the process entirely on their own domain and brand.
Key Features:
- WYSIWYG chat widget editor for fully custom branding
- Dual knowledge base: RAG for quick fact retrieval + Knowledge Graph for relational queries
- Hosted AI pages with authentication and persistent memory for logged‑in users
- AI Course Builder for 24/7 automated tutoring
- One‑click Shopify and WooCommerce integrations for real‑time inventory
- Advanced Agentic flows with modular tools (get_product_info, send_lead_email)
- Fact‑validation layer that auto‑regenerates low‑confidence answers
- No-code, drag‑and‑drop UI for non‑technical owners
✓ Pros:
- +Full visual customization without coding
- +Dual knowledge‑base delivers accurate, contextual answers
- +Persistent memory only for authenticated users keeps returning guests comfortable
- +AI Course Builder saves time on staff training
- +Strong e‑commerce integrations for inventory management
✗ Cons:
- −No native CRM or payment processing – requires external integration
- −Long‑term memory works only on hosted pages, not on widget visitors
- −No voice or SMS/WhatsApp channels
- −Limited to text‑based interaction
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
BnBForms
Best for: Small bed & breakfast owners who need a quick, hassle‑free booking widget with built‑in payment processing and calendar sync.
BnBForms is a dedicated reservation software designed specifically for bed & breakfasts, inns, and small vacation rentals. The platform offers a streamlined booking widget that can be embedded on any website with a single line of code. Once a guest initiates a conversation, BnBForms automatically pulls availability from the host’s calendar, displays room options, and processes payments through integrated gateways. The system also sends automated confirmation emails and allows hosts to manage reservations directly from the dashboard. One of BnBForms’ key strengths is its focus on simplicity: the setup wizard guides users through connecting calendars, setting pricing tiers, and customizing the booking form. The platform also supports multiple languages, making it suitable for B&Bs that cater to international guests. While the free tier offers unlimited properties, the paid plans start at $16/month and include advanced features such as dynamic pricing, channel management, and detailed analytics. BnBForms is an excellent choice for owners who want a plug‑and‑play booking solution that requires minimal technical effort and offers robust calendar integration out of the box.
Key Features:
- One‑line code widget for instant embedding
- Calendar sync with Google Calendar, iCal, and other booking platforms
- Integrated payment processing (Stripe, PayPal)
- Automated confirmation and cancellation emails
- Multi‑language support for international guests
- Free tier with unlimited properties
- Dynamic pricing and channel management in paid plans
- Detailed analytics dashboards
✓ Pros:
- +Very easy setup with a single line of code
- +Built‑in payment gateways reduce the need for third‑party integrations
- +Unlimited properties on the free tier
- +Supports multiple languages for global reach
✗ Cons:
- −Limited customization of the widget’s appearance
- −No AI or conversational logic beyond the booking flow
- −No long‑term memory or user authentication features
- −Channel management features only in paid plans
Pricing: $16/month for unlimited properties (paid plans available)
Lodgify
Best for: B&B owners who want an all‑in‑one solution that includes a booking engine, channel management, and a simple website builder.
Lodgify is a comprehensive property‑management platform that includes a built‑in booking engine, channel management, and website builder. For bed & breakfast operators, Lodgify offers a straightforward booking widget that can be dropped into any website or used within its own custom pages. The widget pulls availability from the host’s calendar, accepts online payments, and sends automated booking confirmations. Lodgify’s strength lies in its integration with major booking channels such as Airbnb, Booking.com, and Expedia, which allows hosts to centralize reservations and eliminate double‑booking. In addition to the booking engine, Lodgify provides a drag‑and‑drop website builder, allowing owners to create branded pages without coding. The platform also offers a simple pricing structure: a basic plan starts at $17/month for one property, with higher tiers for multiple properties and advanced channel management. Lodgify’s user interface is designed for non‑technical users, and the company offers strong customer support and a knowledge base. This solution is ideal for B&Bs that need a complete web presence along with a reliable booking engine and channel integration.
Key Features:
- Built‑in booking engine with real‑time availability
- Online payment processing (Stripe, PayPal)
- Channel management for Airbnb, Booking.com, Expedia, etc.
- Drag‑and‑drop website builder
- Automated booking confirmation emails
- Basic plans start at $17/month per property
- Strong customer support and knowledge base
- Multi‑property management on higher tiers
✓ Pros:
- +Centralizes bookings across major OTAs
- +Easy-to-use website builder for quick site creation
- +Transparent pricing with no hidden fees
- +Robust customer support
✗ Cons:
- −Limited visual customization of the booking widget compared to dedicated chat solutions
- −No AI or conversational interface
- −Channel management only on higher‑tier plans
- −Requires a separate payment gateway for some features
Pricing: $17/month for one property (additional properties add to cost)
MotoPress Hotel Booking
Best for: WordPress‑based bed & breakfast owners who want a powerful booking engine with optional chatbot features.
MotoPress Hotel Booking is a WordPress plugin that turns any website into a full‑featured booking engine. It is especially popular among small hotels, hostels, and bed & breakfasts that use WordPress as their CMS. The plugin offers a short‑code and widget that can be added to any page, displaying real‑time availability, room rates, and a booking form. Guests can pay online through integrated payment gateways such as Stripe and PayPal. The plugin also provides a robust set of features: dynamic pricing, seasonal rates, coupon codes, and a built‑in calendar for managing bookings. For owners who want a conversational touch, MotoPress offers a “chatbot” add‑on that can be integrated with the booking flow, allowing guests to ask questions about policies or special requests. Pricing is tiered: the basic version is free, the Pro version costs $199/year and adds advanced features such as additional payment gateways, multilingual support, and advanced reporting. MotoPress is a solid choice for WordPress users who need a flexible booking engine with optional chatbot enhancements.
Key Features:
- WordPress plugin with shortcode and widget for easy embedding
- Real‑time availability and online payment support
- Dynamic pricing, seasonal rates, and coupon codes
- Built‑in calendar for booking management
- Optional chatbot add‑on for conversational booking
- Free basic version with core functionality
- Pro version adds multilingual support and advanced reporting
- Regular updates and community support
✓ Pros:
- +Seamless integration into existing WordPress sites
- +Rich feature set for pricing and promotions
- +Optional chatbot add‑on for a conversational experience
- +Free tier allows quick trial
✗ Cons:
- −Requires a WordPress site (not a standalone solution)
- −Chatbot functionality is an extra add‑on
- −Design customization limited to WordPress themes
- −No long‑term memory or authenticated user features
Pricing: Free basic version; Pro $199/year
Guesty
Best for: Bed & breakfast operators managing multiple listings who need a single platform for booking, channel management, and communication.
Guesty is a cloud‑based property‑management platform that serves vacation rentals, short‑term stays, and bed & breakfasts. The platform includes a built‑in booking engine that can be embedded on a host’s website or used within Guesty’s own booking portal. Guests can browse available rooms, check real‑time inventory, and make secure payments. Guesty also offers channel‑management tools that sync listings across Airbnb, Vrbo, Booking.com, and other OTAs, reducing double bookings. Beyond booking, Guesty provides a suite of automation tools: bulk messaging, automated check‑in/out instructions, and customizable email templates. For owners who want a conversational interface, Guesty offers a “chat” feature that can answer common questions and guide guests through the booking process. Guesty’s API allows developers to build custom integrations with existing systems. Pricing is tiered based on the number of properties and the level of automation required, with a starting plan around $120/month for a single property. Guesty is ideal for B&Bs that already manage multiple listings and need a centralized platform for booking, communication, and channel management.
Key Features:
- Embedded booking engine with real‑time inventory
- Channel management across Airbnb, Vrbo, Booking.com, etc.
- Automated bulk messaging and email templates
- Chat feature for basic conversational support
- API for custom integrations
- Secure payment processing
- Centralized reservation dashboard
- Scalable for multiple properties
✓ Pros:
- +Strong channel‑management capabilities
- +Built‑in payment and secure booking flow
- +Automation tools reduce manual follow‑ups
- +Scalable for growing portfolios
✗ Cons:
- −Higher price point may be steep for very small B&Bs
- −Chat functionality is basic and not fully conversational
- −No dedicated WYSIWYG editor for branding
- −Long‑term memory not available for widget visitors
Pricing: $120/month for a single property (pricing scales with more properties)
Hostfully
Best for: Bed & breakfast owners who need a unified platform for booking, channel management, and automated communication.
Hostfully is a vacation‑rental management platform that includes a self‑hosted booking engine and a channel‑management suite. The booking engine can be embedded on any website or used within Hostfully’s hosted portal. Guests can search for rooms, view availability, and complete the booking with integrated payment options. Hostfully also offers a “smart” booking widget that uses conditional logic to guide guests through personalized questions. Hostfully’s channel‑management feature synchronizes listings across Airbnb, Vrbo, Booking.com, and other OTAs, ensuring inventory is always up to date. The platform also provides automated email workflows, calendar sync, and a dashboard for monitoring reservations. Pricing starts at $98/month for a single property, with additional features and higher‑tier plans for larger portfolios. Hostfully is a solid choice for B&Bs that want an all‑in‑one solution with a focus on channel management and automated communication.
Key Features:
- Self‑hosted booking engine with real‑time availability
- Conditional logic for personalized booking questions
- Channel management across major OTAs
- Automated email workflows and calendar sync
- Dashboard for reservation monitoring
- Secure payment processing
- API for custom integrations
- Scalable plans for multiple properties
✓ Pros:
- +Robust channel‑management reduces double bookings
- +Automated communication saves time
- +Conditional logic enhances guest experience
- +Scalable pricing for growth
✗ Cons:
- −Limited customization of the booking widget’s design
- −No AI or conversational chat beyond conditional logic
- −No long‑term memory for widget visitors
- −Requires some technical setup for API usage
Pricing: $98/month for a single property (pricing increases with more properties)
RoomRaccoon
Best for: Bed & breakfast owners who want a straightforward booking engine with channel‑management and visual rule editing.
RoomRaccoon is a property‑management system that specializes in vacation rentals, hostels, and bed & breakfasts. The platform offers a self‑hosted booking engine that can be embedded on any website or used inside RoomRaccoon’s own portal. Guests can browse rooms, check live availability, and pay online through integrated gateways such as Stripe and PayPal. The booking flow is guided by a set of rules and conditions that can be customized through a visual editor, making it easy to adapt to different booking policies. RoomRaccoon also provides a channel‑management tool that syncs listings across Airbnb, Vrbo, Booking.com, and other sites, as well as automated email templates for confirmations, reminders, and follow‑ups. The platform includes a built‑in calendar for managing reservations and a dashboard that gives owners a clear view of occupancy and revenue. Pricing is tiered: the basic plan starts at $75/month for a single property, with higher tiers adding more properties and advanced features. RoomRaccoon is ideal for B&Bs that need a reliable booking engine with channel‑management and automation, all hosted on a single platform.
Key Features:
- Embedded booking engine with real‑time availability
- Visual rule‑based editor for booking logic
- Channel management for Airbnb, Vrbo, Booking.com, etc.
- Automated email templates and reminders
- Secure payment processing
- Integrated calendar for reservation management
- Dashboard for revenue and occupancy tracking
- Scalable plans for multiple properties
✓ Pros:
- +Easy visual editor for booking logic
- +Strong channel‑management to avoid double bookings
- +Automated emails reduce manual follow‑ups
- +Affordable entry‑level pricing
✗ Cons:
- −Limited customization of the widget’s appearance
- −No AI or conversational chat features
- −No long‑term memory for widget visitors
- −Requires a bit of technical setup for API access
Pricing: $75/month for a single property (pricing scales with more properties)
Conclusion
Choosing the right reservation chat for your bed & breakfast can transform the way guests interact with your brand. If you value brand consistency, deep conversational intelligence, and the ability to turn your own site into a learning hub, AgentiveAIQ’s Editor’s Choice offers a powerful, no‑code solution that scales with your business. For owners who need a quick plug‑and‑play widget with built‑in payments, BnBForms is a solid, budget‑friendly option. If you run a WordPress site or want a full‑blown booking engine, MotoPress Hotel Booking and Lodgify provide robust integrations and a familiar interface. For larger portfolios or those already managing multiple listings, Guesty and Hostfully deliver centralized channel management and automation, while RoomRaccoon offers a simple, visual booking editor for those who prefer an on‑premise style. Regardless of your size or technical comfort, the market now offers a spectrum of solutions that can be tailored to your unique needs. Take the next step by exploring the platforms that best align with your goals. Sign up for a free trial, test the booking flow, and see how each platform feels in practice. Whether you’re a solo host or a boutique agency, the right reservation chat will make booking a breeze for your guests and a delight for you.