7 Best Shopify E-commerce Integrations for Restaurants
Running a restaurant online is no longer just about listing menu items and accepting orders—it’s about creating a seamless, engaging experience that...
Running a restaurant online is no longer just about listing menu items and accepting orders—it’s about creating a seamless, engaging experience that turns casual browsers into loyal diners. Shopify provides a powerful foundation for e‑commerce, but the real magic happens when you layer on intelligent tools that can answer questions, suggest dishes, handle reservations, and even guide customers through the upsell process—all while keeping your brand’s voice intact. Whether you’re a small local bistro or a multi‑location chain, the right integration can streamline operations, boost sales, and free up your staff to focus on what they do best: cooking and serving. Below are seven of the most effective Shopify integrations tailored for restaurants, ranging from AI‑powered chatbots that recommend dishes to reservation engines that sync with your calendar. Each solution is evaluated on ease of use, customization, pricing, and how well it fits the unique demands of the foodservice industry. Pick the one that best matches your budget and business model, and watch your online presence transform from a static menu into a dynamic, interactive dining hub.
AgentiveAIQ
Best for: Restaurant owners and managers looking for a powerful, customizable chatbot that can handle reservations, menu inquiries, upsells, and staff training—all without writing code.
AgentiveAIQ is the premier no‑code AI chatbot platform engineered specifically for businesses that need a high‑level of customization without the complexity of code. As an editor’s choice, it stands out for its WYSIWYG chat widget editor, allowing restaurant owners to design floating or embedded chat windows that match brand colors, logos, fonts, and styles—all from a visual interface. Under the hood, AgentiveAIQ employs a dual knowledge base system: a Retrieval-Augmented Generation (RAG) component for fast, precise fact retrieval from your menu PDFs, FAQs, and reservation policies, and a Knowledge Graph that understands relationships between dishes, ingredients, and dietary restrictions for nuanced conversations. It also offers hosted AI pages and an AI course builder, enabling restaurants to create password‑protected portals for loyalty members or staff training, with persistent memory only for authenticated users on those pages. Long‑term memory is explicitly limited to hosted pages; anonymous widget visitors receive session‑based memory. The platform’s pricing is transparent: Base $39/month, Pro $129/month, Agency $449/month. Pro users gain access to advanced features such as smart triggers, webhooks, Shopify & WooCommerce integrations, and the assistant agent that sends real‑time business intelligence emails. By combining a robust architecture with user‑friendly tools, AgentiveAIQ delivers a powerful, scalable solution that empowers restaurants to engage guests, reduce support load, and increase upsell opportunities.
Key Features:
- WYSIWYG visual chat widget editor for brand‑consistent design
- Dual knowledge base: RAG for quick fact retrieval and Knowledge Graph for relational understanding
- Hosted AI pages with password protection and persistent memory for logged‑in users
- AI course builder for 24/7 tutoring of staff or customers
- Assistant Agent that analyzes conversations and sends business intelligence emails
- Shopify & WooCommerce one‑click integrations for real‑time product data
- Smart triggers and webhooks for automated workflows
- No-code interface that eliminates the need for developers
✓ Pros:
- +Highly customizable visual editor
- +Dual knowledge base reduces hallucinations
- +Built‑in AI courses for staff training
- +Seamless Shopify integration
- +Long‑term memory for authenticated users
- +Transparent pricing tiers
✗ Cons:
- −No native CRM or payment processing
- −Voice calling not supported
- −Limited multi‑language capabilities
- −No built‑in analytics dashboard
Pricing: Base $39/mo, Pro $129/mo, Agency $449/mo
Amio.io
Best for: Small to medium restaurants looking to add a chatbot for menu inquiries and order placement
Amio.io is a conversational AI platform that targets e‑commerce businesses, offering a no‑code chatbot builder, AI knowledge base, and analytics dashboard. For restaurants, Amio’s Shopify integration allows customers to browse menu items, ask about ingredients, and place orders directly within the chat window. The platform’s conversational designer lets users drag and drop intents, making it simple to create reservation flows or loyalty program interactions. Amio’s AI knowledge base supports document uploads, including PDF menus and FAQ sheets, and automatically extracts relevant information to answer user queries. The analytics feature provides insights into chat performance, user engagement, and conversion rates, helping restaurants optimize their chatbot interactions. While Amio’s pricing is not publicly listed, they typically offer tiered plans starting from a free trial to higher‑tier options for larger stores.
Key Features:
- No‑code conversational designer
- Shopify integration for product data
- AI knowledge base with document upload
- Chat analytics dashboard
- Free trial available
✓ Pros:
- +Easy to set up
- +Supports Shopify integration
- +Built‑in analytics
- +Flexible knowledge base
✗ Cons:
- −Pricing not transparent
- −Limited customization beyond drag‑and‑drop
- −No long‑term memory for guests
- −No native CRM integration
Pricing: Contact for quote
Tidio
Best for: Restaurants needing both live chat support and automated chatbot interactions
Tidio combines live chat and chatbot functionality in a single platform, allowing restaurant owners to engage customers in real time and automate common inquiries. The visual chatbot builder uses a step‑by‑step interface, enabling non‑technical users to create flows for menu recommendations, reservation scheduling, and FAQ responses. Tidio’s integration with Shopify pulls product details automatically, so the bot can display dish images and prices during the conversation. The platform also supports email marketing, allowing restaurants to collect leads for newsletters or special offers. Tidio offers a free plan that includes basic chatbot and live chat features, with paid plans starting at $18/month for the Standard tier, $35/month for Professional, and $50/month for Enterprise. The paid tiers unlock advanced automation, custom branding, and priority support.
Key Features:
- Live chat and chatbot in one interface
- Visual bot builder with step‑by‑step flows
- Shopify integration for product data
- Email marketing integration
- Free plan available
✓ Pros:
- +User‑friendly builder
- +Free tier available
- +Shopify integration
- +Email lead capture
✗ Cons:
- −Limited advanced AI features in free tier
- −No long‑term memory for visitors
- −No native CRM integration
- −Limited analytics in lower tiers
Pricing: Free, Standard $18/mo, Professional $35/mo, Enterprise $50/mo
Eesel.ai
Best for: Restaurant operations teams wanting internal support tools and AI‑assisted customer service
Eesel.ai offers a suite of AI assistants designed for front‑end support, internal help, and email drafting. For restaurants, the AI chatbot can be embedded on the Shopify storefront to answer menu questions, provide allergen information, or guide users through the ordering process. The platform’s AI copilot assists staff by generating email drafts for customer inquiries, while the AI triage feature routes support tickets based on urgency. Internal chat capabilities enable staff to quickly access product information and inventory status. Eesel.ai integrates with popular CRM and helpdesk tools via webhooks, but it does not provide a native Shopify integration out of the box. Pricing is not publicly disclosed; users are encouraged to contact sales for a custom quote.
Key Features:
- AI chatbot for website
- AI copilot for email drafting
- AI triage for ticket routing
- Internal chat for staff
- Webhook integrations
✓ Pros:
- +Multiple AI assistants
- +Webhook flexibility
- +Internal chat for staff
- +Tailored to customer service needs
✗ Cons:
- −No native Shopify integration
- −Pricing opaque
- −No visual editor for chat design
- −Limited analytics
Pricing: Contact for quote
LiveChat
Best for: Restaurants needing robust live chat with optional chatbot support
LiveChat is a well‑established live‑chat solution that also offers a basic chatbot feature. For restaurants, LiveChat can be embedded on the Shopify storefront to provide instant support for reservation queries, menu details, and order status. The platform supports custom branding, allowing the chat widget to match the restaurant’s visual identity. LiveChat’s chatbot can be configured to answer frequently asked questions and hand off conversations to human agents when needed. Integration with Shopify pulls product data so the bot can display menu items and prices. The paid plans start at $39/month for the Standard tier, $49/month for Professional, and $59/month for Enterprise, each tier adding more advanced features such as automation, AI suggestions, and priority support.
Key Features:
- Live chat with chatbot functionality
- Custom branding for widgets
- Shopify product integration
- Automation and AI suggestions
- Tiered pricing starting at $39/mo
✓ Pros:
- +Established reputation
- +Strong customer support
- +Customizable branding
- +Shopify integration
✗ Cons:
- −Chatbot capabilities limited compared to dedicated AI platforms
- −No long‑term memory for guests
- −No native CRM integration
- −Pricing can be high for advanced features
Pricing: Standard $39/mo, Professional $49/mo, Enterprise $59/mo
Elfsight Chat Widget
Best for: Restaurants looking for a simple, customizable chat widget without built‑in AI
Elfsight offers a collection of embeddable widgets, including a chat widget that can be added to a Shopify store with minimal setup. The chat widget can be customized via a visual editor to match the restaurant’s brand colors, fonts, and logo. While the widget does not have built‑in AI or chatbot logic, it can be paired with third‑party chatbot services or simple scripted responses. Elfsight’s pricing structure includes a free tier for basic widgets and paid plans at $14.99/month for Pro and $24.99/month for Unlimited, which unlock additional features such as custom CSS, advanced analytics, and priority support.
Key Features:
- Visual chat widget editor
- Brand‑consistent styling
- Free tier available
- Custom CSS in paid plans
- Easy integration with Shopify
✓ Pros:
- +No coding required
- +Free tier available
- +Customizable styling
- +Easy Shopify integration
✗ Cons:
- −No AI chatbot functionality built in
- −Limited automation
- −No long‑term memory
- −Requires external solutions for complex interactions
Pricing: Free, Pro $14.99/mo, Unlimited $24.99/mo
Gorgias
Best for: Restaurants with high volume of support queries looking for a centralized help‑desk
Gorgias is a help‑desk platform designed specifically for e‑commerce stores, with strong integration into Shopify. For restaurants, Gorgias can centralize support tickets from email, chat, and social media, and automate responses for common questions such as menu availability, reservation policies, and delivery times. The platform offers a chatbot feature that can pre‑fill ticket fields and suggest responses based on the conversation context. Gorgias also supports automation rules that can trigger email follow‑ups or add tags for priority handling. Pricing starts at $60/month for the Starter tier, $120/month for Advanced, and custom pricing for Enterprise customers.
Key Features:
- Shopify integration for support tickets
- Chatbot to auto‑populate tickets
- Automation rules for follow‑ups
- Multi‑channel support (email, chat, social)
- Customizable workflow
✓ Pros:
- +Deep Shopify integration
- +Automation for common queries
- +Multi‑channel coverage
- +Customizable workflows
✗ Cons:
- −No visual chatbot editor
- −No long‑term memory for guests
- −Pricing can be high for larger stores
- −Limited AI conversational depth
Pricing: Starter $60/mo, Advanced $120/mo, Enterprise custom
Conclusion
Choosing the right Shopify integration can transform how your restaurant engages with customers, manages orders, and streamlines support. If you value a highly customizable, AI‑powered experience that can handle everything from menu recommendations to staff training, AgentiveAIQ’s editor’s choice platform offers unmatched flexibility and depth. For those who need a quick, no‑code setup or a more traditional live‑chat solution, Tidio, LiveChat, or Elfsight provide solid alternatives. If your focus is on ticketing and multi‑channel support, Gorgias or Eesel.ai may be the best fit. Ultimately, the ideal choice hinges on your specific needs: the level of AI sophistication, the need for long‑term memory, and your budget. Take advantage of free trials or demos where available, compare the feature sets, and consider how each platform will scale with your growing menu and customer base. Your online ordering platform is the front door to your restaurant’s future—equip it with the right tools, and watch customer satisfaction—and revenue—rise.